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2015 Ford Escape Backup System Problems

56 owner-reported backup system complaints from NHTSA data

56
Complaints
1
Recalls
1
Crashes
Jan 2026Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Backup System Recalls (1)

RECALLCampaign #25V695000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Owner Complaints (56)

criticalBACK OVER PREVENTION,EQUIPMENT
Filed: Jan 2026

When are the parts available for back up camera and block heater I don’t want my car to start on fire so I want it fixed

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NHTSA #: 11712678
criticalBACK OVER PREVENTION
CrashFiled: Jun 2025

The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox.

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NHTSA #: 11665361
highBACK OVER PREVENTION
Filed: Apr 2026

Your back-over prevention system may not be functioning as intended. This system is designed to help prevent accidents when backing up, so if it's not working properly, you may not receive the intended warning or braking assistance when reversing.

NHTSA #: 11728854
highBACK OVER PREVENTION
Filed: Mar 2026

Your rearview camera stops working when you shift into reverse. It started by showing a blank screen intermittently, then stopped working altogether at around 157,000 miles. Ford has issued a recall for this issue, but the replacement part wasn't available when you needed it fixed. Your dealer can order the correct backup camera assembly and install it as part of the recall.

NHTSA #: 11726443
highBACK OVER PREVENTION
Filed: Mar 2026

Your rear-view camera stops working or shows a flickering image when you shift into reverse, making it difficult to see behind your vehicle safely. Ford has issued a recall (Campaign 25V695000) to address this issue, but the repair parts aren't currently available. The fix will likely involve replacing the rear-view camera module or its wiring connections.

NHTSA #: 11725768
highBACK OVER PREVENTION
Filed: Mar 2026

Your rear-view camera shows a distorted or black image when you put the car in reverse, blocking your view of what's behind you. This makes it unsafe to back up since you can't see properly. Ford has a recall for this issue, but the repair parts aren't available yet, and the company has taken longer than expected to fix it. The repair will likely involve replacing or recalibrating the rear-view camera system.

NHTSA #: 11725601
highBACK OVER PREVENTION
Filed: Mar 2026

Your rearview camera occasionally stops working or shows a distorted image when you're backing up, making it difficult to see behind your vehicle. This problem has happened multiple times, but no warning lights appear on your dashboard. Ford issued a recall (Campaign 2569V5000) to fix this issue, but the replacement part hasn't been available yet, and you're concerned about how long you've been waiting for the repair. The fix will likely involve replacing the rearview camera or its electrical components.

NHTSA #: 11724929
highBACK OVER PREVENTION
Filed: Mar 2026

Your rearview camera stops working or displays intermittently when you try to back up, making it difficult to see behind your vehicle. You've been notified of a recall for this issue, but Ford hasn't yet made the necessary parts available to fix it—the dealer confirmed parts are currently only being distributed for Mustangs under the same recall. The camera hasn't been repaired yet, and you feel the manufacturer has taken too long to address this safety feature.

NHTSA #: 11724074
highBACK OVER PREVENTION
Filed: Mar 2026

Your rearview camera is displaying an upside-down image when you shift into reverse, making it difficult to see behind your vehicle safely. Ford has issued a recall (Campaign 25V695000) to fix this, but the replacement part hasn't been available yet, causing a significant delay. Getting the camera or its mounting bracket replaced should resolve the issue.

NHTSA #: 11724145
mediumBACK OVER PREVENTION
Filed: Mar 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted.

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NHTSA #: 11723936
mediumBACK OVER PREVENTION
Filed: Mar 2026

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable and the image appeared blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy parts required to complete the recall repair were not yet available.

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NHTSA #: 11723596
mediumBACK OVER PREVENTION
Filed: Mar 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11723223
mediumBACK OVER PREVENTION
Filed: Mar 2026

The contact owns a 2015 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 15V436000 (ELECTRICAL SYSTEM), 22V413000 (POWER TRAIN), and 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair for the back over prevention camera was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R).

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NHTSA #: 11723337
mediumBACK OVER PREVENTION
Filed: Mar 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blurry image. The contact stated that the image was foggy.

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NHTSA #: 11721395
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that occasionally the rear-view camera failed to operate as intended.

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NHTSA #: 11720915
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R).

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NHTSA #: 11720716
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rearview camera was inoperative. The failure had occurred on several occasions.

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NHTSA #: 11719912
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.

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NHTSA #: 11718782
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable, but the failure became permanent.

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NHTSA #: 11717844
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently failed to function properly, and the screen was blank.

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NHTSA #: 11717527
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11717183
mediumBACK OVER PREVENTION
Filed: Feb 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable.

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NHTSA #: 11715502
mediumBACK OVER PREVENTION
Filed: Jan 2026

The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the rear-view camera intermittently failed to operate as needed. The contact stated that the message "Camera Unavailable" was displayed on the instrument panel, or there was a blank or distorted image on the screen.

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NHTSA #: 11712139
mediumBACK OVER PREVENTION
Filed: Jan 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was notified about the recall and confirmed that the part was not yet available.

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NHTSA #: 11712232
mediumBACK OVER PREVENTION
Filed: Jan 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available.

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NHTSA #: 11710361
mediumBACK OVER PREVENTION
Filed: Jan 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera image displayed was distorted.

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NHTSA #: 11709971
mediumBACK OVER PREVENTION
Filed: Dec 2025

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the rear-view camera system displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.

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NHTSA #: 11706604
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.

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NHTSA #: 11700632
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the center digital screen failed to show a clear rear-view image as intended, with a blank white screen displayed. No warning light was illuminated.

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NHTSA #: 11700292
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.

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NHTSA #: 11700130
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera display displayed a blank screen with an error message indicating that the back over prevention camera was unavailable. In addition, the contact stated that the failure occurred intermittently.

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NHTSA #: 11699371
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the rearview camera displayed either a blank, distorted, or a blue screen. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available.

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NHTSA #: 11698905
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera failed to display a rearview image. The vehicle returned to normal functionality, but the failure became a regular occurrence.

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NHTSA #: 11698253
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.

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NHTSA #: 11697505
mediumBACK OVER PREVENTION
Filed: Nov 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted.

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NHTSA #: 11697223
mediumBACK OVER PREVENTION
Filed: Sep 2025

The rear camera has increasing failures. It goes to black multiple times while in reverse and takes a few seconds to get the image back. It is available for inspection upon request.

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NHTSA #: 11690239
mediumBACK OVER PREVENTION
Filed: Sep 2025

The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(R), the back over prevention camera display was black with the message "Camera Unavailable" displayed. The contact stated that the failure was intermittent but was a recurring failure.

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NHTSA #: 11687922
mediumBACK OVER PREVENTION
Filed: Aug 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing.

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NHTSA #: 11680449
mediumBACK OVER PREVENTION
Filed: Jul 2025

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank or distorted.

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NHTSA #: 11670717
mediumBACK OVER PREVENTION
Filed: Jun 2025

The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel.

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NHTSA #: 11668590
mediumBACK OVER PREVENTION
Filed: Jun 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined.

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NHTSA #: 11668059
mediumBACK OVER PREVENTION
Filed: May 2025

The contact owns a 2015 Ford Escape. The contact stated that, while in reverse, the back-over prevention camera displayed a black screen. The back-up prevention camera alarm sounded off, and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse.

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NHTSA #: 11658390
mediumBACK OVER PREVENTION
Filed: Apr 2024

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated.

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NHTSA #: 11586163
mediumBACK OVER PREVENTION
Filed: Apr 2024

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the back-over prevention feature was activated; however, the back-over prevention system failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed back-over prevention camera and that the back-over prevention camera needed to be replaced.

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NHTSA #: 11583257
mediumBACK OVER PREVENTION
Filed: Feb 2024

The image in my reverse camera on my dashboard is upside down when I put the gearshift in reverse. Impossible to see if anything is behind me. I have not had it looked at yet by a dealership.

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NHTSA #: 11572364
mediumBACK OVER PREVENTION
Filed: Oct 2023

Backup camera not working at times. Has been going for 3 years

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NHTSA #: 11552011
mediumBACK OVER PREVENTION
Filed: Aug 2023

The rearview backup camera is glitching and at times shows blank screen. Not being able to reliably used the rearview backup camera can cause injury and/or death. the vehicle has not been checked as of this time. During an intermittent disabling time, the screen showed a message to take to dealership for service.

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NHTSA #: 11540591
mediumBACK OVER PREVENTION
Filed: Aug 2023

The contact owns a 2015 Ford Escape. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera screen was blue. Occasionally, the “Camera not Available” message was displayed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

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NHTSA #: 11537922
mediumBACK OVER PREVENTION
Filed: May 2023

The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the rear-view camera failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced.

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NHTSA #: 11523448
mediumBACK OVER PREVENTION
Filed: Feb 2023

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image became distorted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer.

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NHTSA #: 11507005
mediumBACK OVER PREVENTION
Filed: Jan 2023

The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated.

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NHTSA #: 11504049
mediumBACK OVER PREVENTION
Filed: Apr 2022

Ford has already recalled a large amount of vehicles due to rear view camera electrical issues. My camera has always worked very intermittently often turning to a blue screen when in Reverse. After a few year this stopped working all together.

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NHTSA #: 11461292
lowBACK OVER PREVENTION
Filed: Jan 2023

My back up camera started messing up and now when put my SUV in reverse I can see the tag and a little bit of pavement and that’s it

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NHTSA #: 11504560
lowBACK OVER PREVENTION
Filed: Oct 2022

My 2015 ford ecspe se back up camera just stop working it would show a white screen flickers back and forward then all of suddenly it go to a black screen at first it look like it was some kind of message but couldn't really see what it said because of the flickering we thought it was the fuses but that's not the case it is a safety hazard for the back up camera not working.

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NHTSA #: 11490425
lowBACK OVER PREVENTION
Filed: Oct 2021

The back-up camera in my vehicle will operate for a few moments - if the weather is below 50 degrees or if you are parked in a shady area - but it will just cut-off. The system is working and all the fuses are good but the back-up camera only works intermitted. I am reporting this as an issue on the 2015 Ford Escape since I found there is an active recall for the same problem on new models.

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NHTSA #: 11435513
lowBACK OVER PREVENTION
Filed: Aug 2021

Backup camera blanks out and goes upside down below is the approximate start date, still doing it. Only reporting due the current recall that doesn't go back to 2015 models

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NHTSA #: 11428471

Other 2015 Ford Escape Issues