2023 Ford Edge Electrical Problems

Your vehicle's infotainment screen is repeatedly going black for several minutes at a time before coming back on, and this problem is getting worse. You've had the battery tested at four different locations and it's in good condition, but the dealer has refused to repair the issue. Since you rely on the screen for navigation while driving alone in unfamiliar areas at night, this creates a serious safety concern. The fix will likely involve diagnosing and repairing the electrical connection or circuitry powering the infotainment system.

Your car's touchscreen display goes black and shuts off for several seconds while driving, and doesn't return to what was previously shown. This has happened at least 60 times since you've owned the vehicle. Two different dealers gave conflicting diagnoses — one said you need a new battery, the other said the battery is fine. The underlying cause remains unresolved.

Your car's main display and control screen may go blank due to a software issue in the APIM (infotainment system). When this happens, you lose the ability to control the climate system and defrosters, which means you can't clear fogged windows—forcing you to pull over. The problem also drains your battery and shuts down other systems. Ford is aware of this issue and plans to release a software update in Q1 2025, though the update may be difficult to download if the system keeps shutting down.

Your infotainment screen went blank while driving with the defroster on, which also caused the defroster, heater, and air conditioning to stop working. The first dealer replaced the Accessory Protocol Interface Module and updated software, but the problem happened again. A second dealer couldn't determine the cause, and the vehicle hasn't been repaired.

Your vehicle's center display screen stopped working while you were using the hands-free calling or GPS features. The Ford dealership fixed it with a software update, but the problem came back again. You've reported this to Ford, and they're investigating the issue.

After a rainstorm, you noticed water pooling in the driver's side footwell of your 2023 Ford Edge. The dealer found a cracked windshield was letting water in and dried out the interior, but afterward your car wouldn't start despite multiple attempts. Even after the dealer ran diagnostics multiple times, they couldn't find what was causing the no-start condition, and the vehicle was never repaired.