2018 Ford Edge Backup System Problems

Your 2018 Ford Edge's rearview camera is showing a blank white screen when you shift into reverse, which is a safety concern for backing up safely. You've been notified about a recall (Campaign 25V572000) to fix this issue, but the replacement part isn't available yet from Ford. The delay has been longer than you'd expect for a recall repair.

Your rear-view camera stops working when you try to back up, showing a blank screen with a "Camera not Available" message instead of the video feed. There's an open recall (Campaign 25V572000) for this issue, but the replacement part isn't available yet from your dealer. The repair will likely involve replacing the rear-view camera module or its wiring.

Your rearview camera display goes blank when you shift into reverse, preventing you from seeing what's behind your vehicle. Ford issued a recall (Campaign 25V572000) to fix this safety issue, but the replacement parts aren't currently available from dealers. The fix will likely involve replacing the rearview camera system or its associated wiring and control module.

Your 2018 Ford Edge's back-over prevention camera has stopped working, so you don't see an image on your screen when reversing. Ford issued a recall to fix this issue, but the replacement part hasn't been available at your dealer yet, and the manufacturer has taken longer than expected to provide it. The repair will likely involve replacing the camera module or related components in the back-over prevention system.

Your rearview camera stopped working while you were backing up, and your car slightly hit another vehicle's trailer hitch because you couldn't see behind you. Ford issued a recall to fix this safety feature, but the replacement part wasn't available when you brought it to the dealer. The recall has been delayed longer than seems reasonable, and your car still hasn't been repaired.

Your 2018 Ford Edge is under a recall (Campaign 25V572000) related to back-over prevention, but the required repair part isn't available yet from your dealer. You haven't experienced any actual failure, but you're concerned that Ford has taken too long to make the part available for the recall.

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that two dealers were made aware of the failure, and the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.

The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the NHTSA Hotline. The approximate failure mileage 89,870.

The contact owns a 2018 Ford Edge. The contact stated that while passengers were walking behind the vehicle, the back over prevention system failed to activate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the audio unit needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to another local dealer Bergstrom Ford Lincoln of the Fox Valley (525 S Green Bay Rd, Neenah, WI 54956, (800) 404-1138) but vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA for assistance. The failure mileage was 11,000.