2016 Ford Edge Electrical Problems
26 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (26)
Your Edge's display panel started cycling through audio, settings, and other menu options repeatedly for about 20 minutes while you were driving, with the radio continuing to play throughout. Opening and closing the driver's door, then restarting the car, stopped the cycling behavior. You're also asking about two pending recalls on your vehicle: one for the rear brake line and another for the rear camera.
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The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, the instrument cluster was black. The contact turned off and restarted the vehicle several times to reset the instrument cluster. The contact stated that the image was low quality and made seeing the speedometer and other gauges difficult. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V049000 (Electrical System); however, the VIN or the model vehicle was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.
The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was shifted into reverse, the back over prevention camera screen was pixelated and the image occasionally froze. Additionally, the contact stated that the instrument cluster, the radio, and hands-free phone connection would disconnect with a blank instrument cluster. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.
Head gasket problem, so im told by mechanic that i need new gasket. The antifrezze is mixing with oil, 2016 ford edge is known to have these problems, 51000 miles on car. Called ford and they cannot do anything, out of warrenty. Case # [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Edge. The contact stated that while attempting to sort groceries in the trunk of the vehicle, the tailgate suddenly fell, struck her back, and pushed her forward while the tailgate kept closing. After several attempts, the contact’s caregiver was able to stop the tailgate from lowering and crushing her. As a result, the contact sustained injuries on her left arm and in the back, near the ribs. Medical attention was not sought. The local dealer was notified of the failure; however, no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 179,000.
The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally, the contact stated that when the backup camera would malfunction the radio display would also be blank showing no selections. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,100.
I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g this same issue. They also repaired my brakes. Jones Kia twice within a 2 month span. And the brake light came on and stayed on. If you need more details ols contact me.
On my Ford there is a device somewhere inside the rear bumper assembly that will automatically open or close the rear hatch as long as the user has the key fob in their possession. There have been several times where the hatch has come down almost on top of me or my wife.There is a tone that sounds when the hatch starts to move but it only sounds from the front and can be difficult to hear if parked near a street or a busy parking lot. It would be a big help if the automatic hatch movement could be turned off by the driver. I believe Ford should also have a device in-betted in the hatch that also sounds if there is a problem. I have spoken to other owners on the web who also can’t find a way to turn off the hatch.
A Manufacture defect in the brake light housing cracks and causes water inside the light housing causing the light to be dim, eventually short out, and also flicker and shut off & on occasion. The end result is no brake lights or sometimes working depending on the water damage from the Manufacture defect of the light housing plastic.
Moonroof multiple times has failed to close leaving car open on top. Weather moved in and put tarp but need to have it where I can close the moonroof.
The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was running and closing or opening the door, the horn honked twice. There were no warning lights were illuminated. The contact called the local dealer who informed the contact about diagnostic fees. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact was concerned about the unauthorized use of the horn. The approximate failure mileage was 30,000.
I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.
WHILE DRIVING THE VEHICLE ON THE INTERSTATE, THREE DIFFERENT TIMES IT SUDDENLY, WITHOUT WARNING, LOST ALL POWER AND SHUTDOWN THE CAR. NO POWER, LIGHTS, POWER STEERING, ETC. I HAD TO COAST TO A STOP ON A MAJOR INTERSTATE. ONCE I WAS STOPPED, TURNED OFF THE CAR AND IT RESTARTED LIKE NOTHING HAPPENED. THESE EVENTS WERE VERY DANGEROUS. ONCE WAS WHEN IT WAS RAINING SO WHEN THE CAR LOST POWER, THE WIPERS STOPPED AT 70 MPH SO I HAD TO NAVIGATE TO THE SHOULDER WITHOUT BEING ABLE TO SEE. A SECOND TIME WAS AT NIGHT DRIVING 70 MPH, WHEN IT SHUTDOWN, I LOST HEADLIGHTS AND I COULDN'T SEE. IT WAS TERRIFYING AS I WAS IN A REMOTE AREA OF I-49 WITHOUT ANY LIGHTING TO NAVIGATE TO THE SHOULDER. AGAIN, ONCE STOPPED AND PUT IN PARK, IT RESTARTED IMMEDIATELY. PLEASE NOTE, I'M NOT THE OWNER OF THIS CAR. I WAS DRIVING IT AS A LOANER FROM A USED CAR DEALERSHIP. THIS PROBLEM WAS SO SERIOUS I AM REPORTING DIRECTLY TO THE NHTSA AS THIS CAR HAD NO RECALLS TO ADDRESS. SOMEONE IS GOING TO GET INJURIES OR DIE. I WAS TERRIFIED.
WHEN PARKED AND LOCKED, THE REAR HATCH WILL UNLOCK WHEN DRIVER GONE, OR AT NIGHT. REAR HATCH DOOR WILL NOT CLOSE BY ANY SWITCH. A DANGER TO PERSONAL SAFETY AND THEFT.
WHEN I AM DRIVING, MY VOLUME FOR THE RADIO WILL INCREASE VERY QUICKLY WHILE HAVE MY HANDS ON THE STEERING WHEEL. I HAVE BEEN DRIVING OR PARKED AND IT WILL ACCELERATE AS HIGH AS IT CAN GO. THIS CAN BE STARTLING, BECAUSE I AM NOT EXPECTING THE SOUND TO GET EXTREMELY LOUD, QUICKLY. I HAVE GONE INTO THE SETTINGS AND TURNED THE SETTING TO OFF WHEN IT ASKS ABOUT THE VOLUME INCREASING WHEN WE ACCELERATE THE GAS. HOWEVER, THIS DIDN'T FIX THE PROBLEM. ALTHOUGH I CHOSE A DATE AT THE BOTTOM AS TO WHEN THIS HAPPENED, IT'S NOT ACCURATE. IT IS VERY RANDOM AND UNPREDICTABLE WHEN THE VOLUME INCREASES.
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
THE REAR LIGHTS ACROSS THE REAR OF THE CAR, GET FILLED WITH WATER.. THIS STARTED APPROX 2 YEARS AGO WITH SOME CONDENSATION, EACH TIME I WAS TOLD THIS WAS NORMAL AND IT WOULD DRY AFTER SOME TIME. RECENTLY IT HAS GOTTEN A LOT WORSE, AND THE WATER FILLS UP OVER THE BULBS AND DOESN'T DRY. PICTURES WERE TAKEN BY THE DEALER AND SUBMITTED TO BOTH WARRANTY CO'S. ONLY TO BE REJECTED.. I FEEL THIS IS A SAFETY ISSUE
WHEN COMING TO A STOP AT AN INTERSECTION THE PROXIMITY SENSORS GO OFF INADVERTENTLY FREQUENTLY WHEN THERE IS NO OBJECT THERE. WE HAVE TAKEN IT TO FORD SERVICE SEVERAL TIMES ONLY TO BE TOLD EVERYTHING CHECKS OUT OKAY. THIS HAPPENS ON A DAILY BASIS AND IS VERY ANNOYING AND MAKES US NOT TRUST THE SENSORS SINCE THEY SENSE OBJECTS THAT ARE NOT VISIBLE. THIS USUALLY HAPPENS WHEN SLOWING DOWN FOR A STOP SIGN AT AN INTERSECTION OR STOP LIGHT. IT CAN GO OFF ON EITHER SIDE EVEN THROUGH NO OTHER VEHICLES OR OBJECTS ARE THERE. MY WIFE HAS RECORDED THIS ON HER PHONE TO SHOW THE SERVICE DEPARTMENT BUT SO FAR THEY HAVE NOT BEEN ABLE TO DUPLICATE IT. WHEN WE SHOWED THEM THE VIDEO THEY SAID THEY HAD ANOTHER PERSON RECORD A VIDEO OF THE SAME ISSUE ON ANOTHER FORD EDGE UNDER SLOWING OR COMING TO A STOP AT AN INTERSECTION. THIS REPORT WANTS A SPECIFIC DATE REPORTED WHEN THIS HAPPENED HOWEVER AS MENTIONED THIS HAPPENS ON A REGULAR BASIS AND HAS DONE SINCE IT WAS PURCHASED NEW FROM FORD COUNTRY IN HENDERSON, NV. WE HAVE TAKEN IT INTO TWO DIFFERENT DEALERS TRYING TO HAVE THIS PROBLEM TAKEN CARE OF BOTH GAUDIN FORD IN LAS VEGAS,NV AND FORD COUNTRY WHERE WE PURCHASED THE VEHICLE IN HENDERSON, NV
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED TO "HOT" AND THE "COOLANT OVERHEATED" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO PARK CITY FORD (3333 INWOOD RD, DALLAS, TX) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL VOLTAGE SURGE HAD DAMAGED THE BATTERY, WIRE HARNESS, FUSE BOX, AND COOLING FAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
THE CAR WAS PARKED. THE HEAD LIGHTS TURNED ON/OFF A COUPLE OF TIMES, THE INTERIOR LIGHTS TURNED ON/OFF, AND THE DRIVER AND PASSENGER DOOR WINDOWS OPENED AND CLOSED SPONTANEOUSLY. BOTH KEY FOBS WERE IN THE HOUSE AT LEAST 40 FEET FROM THE CAR. THE CAR DOES NOT HAVE REMOTE START OPTION. THE CAR WAS PARKED IN FRONT OF AN ATTACHED GARAGE. THE HOUSE IS IN A RURAL AREA AT LEAST 1/4 MILE FROM THE NEAREST HOUSE. THE OBVIOUS CONCERN IS SECURITY WITH REGARD TO THEFT IN AN URBAN SETTING. ALSO POSSIBLE WATER DAMAGE IF THIS WAS TO OCCUR DURING A RAINSTORM. IT WAS WITNESSED BY THREE DIFFERENT PEOPLE. THE ONLY "RF" DEVICES ACTIVE IN THE HOUSE WERE A CORDLESS PHONE, TWO CELL PHONES, AND A WIFI ROUTER.
I BOUGHT A 2016 EDGE TITANIUM LAST YEAR. THE WRENCH ENGINE LIGHT CAME ON THIS WEEK. WHEN I TOOK THE EDGE TO THE DEALER, THE FIRST THING THE DEALERSHIP DID WAS LOOK INTO THE ENGINE COMPARTMENT AND EXPLAINED THAT MY WIRES AND SENSORS WERE CHEWED BY RABBITS OR MICE. I LEARNED THE ELECTRICAL WIRING SYSTEM IS SOY BASED. I ASKED IF THE DEALER COULD REPLACE THE WIRES AND SENSORS WITH NON-SOY PRODUCTS AND WAS TOLD FORD DOES NOT MAKE A NON-SOY BASED WIRING SYSTEM. I LIVE IN COLORADO AND WE USE OUR VEHICLES OUT SIDE FOR CAMPING, VACATIONS, AND DRIVING. ANIMALS APPARENTLY LOVE SOY. THERE ARE PLENTY OF OPPORTUNITIES FOR ANIMALS TO DESTROY WIRING SYSTEMS WHERE I LIVE. THIS COST ME $1,050. THIS ALSO HAPPENED TO MY BROTHER WHO LIVES IN MISSOURI. HE HAD A 2016 FORD FUSION. IT WAS PARKED IN HIS DRIVEWAY 4 WEEKS. HE COULD NOT START HIS CAR AND HAD IT TOWED TO HIS DEALERSHIP. HE WAS INFORMED HE HAD TO HAVE HIS ELECTRICAL WIRING AND SENSORS REPLACED, WHICH COST HIM $2,000. THIS NEVER HAPPENED TO ME BEFORE, OR MY BROTHER, AND I HAVE PURCHASED FORDS SINCE THE 1970S. I FEEL FORD SHOULD OFFER THE OPTION TO REPLACE THESE DEFECTIVE WIRING SYSTEMS WITH A NON-SOY PRODUCT AND REIMBURSE US FOR THIS DAMAGE. WHEN THE DEALERSHIP IS DONE WITH THE REPAIR, I WILL BE HAPPY TO PROVIDE THE REPAIR BILL.
DRIVING DOWN THE INTERSTATE AT 80 MPH IN MOTION WHEN THE CAR STARTED TO GO INTO 'LIMP MODE.' THE DASH STATED THERE WAS 'LOW OIL PRESSURE' AND 'CHECK AIRBAGS.' WITHIN THE NEXT THREE SECONDS THE CAR STARTED TO LOSE POWER AND POWER STEERING WAS SHUT OFF. THE CAR STARTED SLOWING DOWN AT A DRAMATIC RATE LEAVING ME STRANDED. AFTER THE CAR KILLED THE ENGINE I WAS NOT ABLE TO RESTART THE CAR. THE CAR WOULD TURN OVER, BUT NOT HOLD POWER IT WOULD DIE IMMEDIATELY. I WAS FINALLY ABLE TO START THE CAR AFTER WAITING 10 MINUTES. THE CAR WOULD START AND HOLD POWER. THE CHECK ENGINE LIGHT AND AIRBAG LIGHT WERE ON. I WAS ONLY ABLE TO DRIVE A MILE BEFORE THE PROBLEM WOULD START ALL OVER AGAIN. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS AVERAGING ABOUT EVERY 2,000 MILES. IT HAS HAPPENED IN BLIZZARD CONDITIONS, RAIN, AND ON A 50 DEGREE DAY. ALSO WHILE DRIVING 35 MPH AND ON A HIGHWAY GOT 55 MPH. I HAVE TAKEN THE CAR INTO FORD AND THEY TOLD ME THERE IS NOTHING WRING WITH THE CAR. WHEN PLUGGING THE CAR INTO THE SYSTEM TO LOOK FOR THE PROBLEM THEY STATED NOTHING SHOWS UP, EVEN WITH THE CHECK ENGINE LIGHT ON.
MY VEHICLE WAS ACCELERATING ON A STRAIGHT SECTION OF ROAD DURING RUSH HOUR (HAD AT LEAST A HALF TANK OF GAS). I WAS PUSHING NORMALLY ON THE GAS PEDAL TO KEEP MOVING AND SUDDENLY, WITHOUT WARNING, THE CAR DECELERATED AND LOST POWER AS IF I RAN OUT OF GAS. IT CAME TO A COMPLETE STOP. NO LIMP MODE, I HAD TO COAST TO A PLACE TO PULL OVER. POWER WAS ON AND ALL COMPONENTS WERE WORKING EXCEPT THERE WAS NO GAS WHEN I PUSHED THE GAS PEDAL. THE WRENCH ICON LIT UP ON THE DASHBOARD. WHEN I TURNED OFF AND THEN RESTARTED THE ENGINE THE GAS PEDAL WORKED SO I PUT IT IN "DRIVE" AND ACCELERATED CAUTIOUSLY. AFTER FIVE MINUTES, I LOST POWER AGAIN, JUST BEFORE ENTERING A MAJOR HIGHWAY. THE SUDDEN LOSS OF POWER COULD HAVE KILLED ME ON A HIGHWAY, OR IN THE MIDDLE OF ANY BUSY INTERSECTION, NOT TO MENTION HARM OTHER DRIVERS AND PASSENGERS. I TOOK IT TO FORD SERVICE THE NEXT DAY AND THEY SAID I HAD A BAD THROTTLE BODY. IT WAS NOT CONTAMINATED, IT JUST FAILED. THEY STATED THAT THIS WAS THE FIRST TIME THEY SAW A FAILED THROTTLE BODY IN A 2016 EDGE. (13,000 MILES). MY HUSBAND SAID IT HAPPENED TO HIM ONCE EARLIER THIS YEAR, AND HE IMMEDIATELY CALLED THE SERVICE DEPARTMENT FOR ADVICE. HE WAS INSTRUCTED TO TURN THE CAR OFF AND IT SHOULD BE FINE AFTER STARTING IT BACK UP. IT WORKED. THAT MAY BE A SHORT TERM SOLUTION - TO GET HOME. IT IS NOT A SOLUTION TO THIS LIFE THREATENING PROBLEM.
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"