2015 Ford Edge Airbags Problems

You were in a highway accident at over 50 mph when another car hit your driver's side door, causing your car to spin. Your head struck the door frame, but the airbags did not deploy during the impact. This is a serious safety concern since airbags are designed to protect you in exactly this type of collision.

I received notification that my vehicle had a recall for related to emissions. At the dealership for repair, I was also informed of a second recall concerning airbags and they may no deploy if needed. The emissions recall was completed however the airbag recall procedure could not be performed due to what the technician described as a "weak" battery in my vehicle. If my vehicle’s battery was insufficient for completing the recall, I believe it is the dealership's responsibility to have the necessary tools, such as a service battery, to perform recall-related repairs. My understanding is that all recall procedures are to be carried out at no cost to the consumer, yet Bill Knight Ford is asking me to pay up wards of $200 to address the battery issue before the recall can be completed. Additionally, after checking the National Highway Traffic Safety Administration (NHTSA) website with my VIN, I did not find any other recalls listed. With this in mind, I have a few questions: Could you confirm whether there are any open recalls for my vehicle, particularly regarding the airbags? Am I correct in assuming that I am not responsible for ensuring my car is "ready" for recall procedures, such as replacing the battery? If there is an open airbag recall, how can I ensure the dealership completes the necessary repairs at no cost to me? I appreciate your time and assistance in this matter and look forward to your response. Below, I have included my vehicle and dealership information for your reference. Vehicle Information: Make: Ford Model: Edge Year: 2015 Mileage: 38,608 VIN: [XXX] Dealership Information: Bill Knight Ford 9607 Memorial Dr Tulsa, Oklahoma, 74133 918-238-4602 Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps or messages about the airbags.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic determined that her RCM(restraint control module) was defective and needed to be replaced. The contact agreed to the repair; however, the dealer was unable to find the part needed to repair the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.

TAKATA RECALL...... I WAS WONDERING WHY MY CAR HAS NOT BE RECALLED. WHEN I LOOK IT UP AND IT STATES THAT IT IS AN ELIGIBLE SUBJECT VEHICLE.

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR