1998 Dodge Grand Caravan Airbags Problems

Your vehicle was hit from behind at highway speeds, and the airbags did not deploy when they should have. The front passenger seat separated from its track during the crash, and the seat belt failed to keep the passenger restrained, resulting in serious injuries to multiple occupants in both vehicles. The seat and safety restraint failures allowed the passenger to be thrown around the vehicle instead of being held securely in place.

When you approached a red light and applied the brakes, your car failed to stop, resulting in a collision with two vehicles and the median. Your passenger airbag deployed, but the driver-side airbag did not, leaving you unprotected during the crash. You sustained serious injuries including a broken ankle, hand, ribs, and breathing difficulties that required three months of hospitalization. This issue involves both a complete brake system failure and a driver-side airbag that failed to deploy when needed.

Your van's horn stopped working after the original owner had the clock spring replaced under a recall for the driver's airbag. You're concerned that if the horn isn't working, the airbag might not be either, making the vehicle unsafe. Multiple dealerships have refused to repair it, and a local mechanic won't attempt the work because of the complexity of the steering column. The fix would likely involve replacing or properly installing the clock spring assembly and diagnosing the horn circuit connection.

Your vehicle has at least 4 recalls issued by the manufacturer for air bags, fuel system, and wipers, but you haven't been contacted about them. You should be concerned about these safety items and contact your Dodge dealer immediately to have the recalls performed at no charge. The dealer can look up your vehicle's recall status and schedule appointments to address each issue.

1998 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY SERVICE ON VEHICLE. *SMD THE CONSUMER STATED A FEW WEEKS AGO, THE AIR BAG LIGHT ILLUMINATED, AND THE HORN AND CRUISE CONTROL STOPPED WORKING, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, ALONG WITH A COPY OF THE SAFETY RECALL LETTER REGARDING PROBLEMS WITH THE CLOCKSPRING. AFTER AN HOUR, THE DEALERSHIP INFORMED THE CONSUMER THE PROBLEM WAS WITH THE ELECTRICAL SYSTEM, NOT THE CLOCKSPRING AND THAT IT WOULD TAKE MORE THAN TWO HOURS TO TROUBLESHOOT THE ELECTRICAL PROBLEM, AND THERE WOULD BE A CHARGE TO DIAGNOSE THE PROBLEM, PLUS THE REPAIR CHARGES. THE CONSUMER REFUSED THEIR OFFER. A FEW DAYS LATER, THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT, WHERE THE MECHANIC'S FIRST REACTION WAS THE CLOCKSPRING. AN HOUR LATER, THE CLOCKSPRING WAS REPLACED AND ALL OF THE LOST FUNCTIONALITIES WERE RESTORED.

UPON THE VEHICLES IMPACT THE AIR BAG DID NOT COME OUT OF THE STEERING WHEEL WHICH CAUSING AN INJURY TO THE DRIVER. *TR

THE CLOCK SPRING ON MY DODGE CARAVAN FAILED RENDERING THE AIR BAG, SPEED CONTROL AND HORN USELESS. IT REQUIRED $200 REPAIR TO REPLACE THE SPRING. *TR

1998 DODGE GRAND CARAVAN WITH DEFECTIVE CLOCKSPRING. CONSUMER STATED THAT THE RECALL STATED IF THE PROBLEM WASN'T ACKNOWLEDGED THEN, AND DID HAPPEN IN THE FUTURE TO TAKE IT TO GET IT FIXED FREE. CONSUMER WAS TOLD NO ABOUT GETTING REIMBURSED FOR REPAIR. KB THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE CONSUMER TOOK HIS VEHICLE TO A PRIVATE SHOP INSTEAD OF THE DEALER. *JB

TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND CRASHED INTO THE VEHICLE IN FRONT OF HER AT 5 MPH. THE AIR BAG FAILED TO DEPLOY AND THE SEAT CAME OFF TRACK DURING THE CRASH. DUE TO THE SEAT POSITION, THE CONTACT COULD NOT DEPRESS THE BRAKE PEDAL OR CONTROL THE STEERING. THE CURRENT AND FAILURE MILEAGES WERE 124,000.

THE AIR BAG LIGHT STAYS ON AND THE HORN AND CRUISE DON'T WORK. THEY REPLACED THE CLOCK SPRING A FEW YEARS AGO BUT I WASN'T HAVING ANY PROBLEMS THEN BUT I AM NOW. *NM

I OWN A 1998 DODGE CARAVAN AND WAS IN A FRONT END COLLISION. NONE OF THE FRONT AIR BAGS DEPLOYED. *JB

THE VEHICLE'S AIR BAG DEPLOYED DURING A FRONT END COLLISION. THE CONSUMER BELIEVES THE DRIVER'S AIR BAG OVER INFLATED CAUSING MORE SEVER INJURIES THAN THE PASSENGER'S AIR BAG. *NM THE VEHICLE WAS TOTALED. THE AIR BAGS WERE FOUND OVER-INFLATED WHEN THEY DEPLOYED. *SC *JB

WHILE DRIVING IN A PARKING LOT DRIVER'S SIDE AIR BAG DEPLOYED FIRST. A FEW MOMENTS LATER, THE PASSENGER'S AIR BAG DEPLOYED.SOMETHING UNDERNEATH THE VEHILCE BROKE, WHICH WAS THE FRAME. *AKI AS A RESULT OF THE AIRBAG DEPLOYING THE CONSUMER HIT A CURB AFTERWHICH THE PASSENGER SIDE AIRBAG DEPLOYED. *TC

THE CONSUMER LOST CONTROL OF THE VEHICLE WHILE DRIVING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *JB THE CONSUMER STATED THE ACCIDENT HAPPENED 4 DAYS BEFORE SHE RECEIVED THE RECALL NOTICE IN THE MAIL REGARDING THE AIR BAGS. THE CONSUMERS DAUGHTER WAS DRIVING ON A HIGHWAY THAT CHANGED FROM PAVEMENT TO GRAVEL, WHEN THE PAVEMENT ENDED, SHE STARTED TO FISH TAIL, SHE STEPPED ON THE BRAKE, WHICH SENT HER INTO A SPIN TWICE. *JB

WHILE PRESSING DOWN THE HORN A LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE CONSUMER RECEIVED A RECALL NOTICE(WB663712D17) FOR THE CLOCK SPRING. THE MECHANIC INFORMED THE CONSUMER THAT THIS RECALL WAS NOT FOR THIS VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

VEHICLE WAS INVOLVED IN A OFF CENTER FRONTAL COLLISION ON THE PASSENGER SIDE. AN IMPACT OF 30 MPH. THE TOP LATCHES ON THE INTERGRATED CHILD SEAT HAS OPEN ON IMPACT. THE MANUFACTURER WAS NOTIFIED AND THEY WILL BE SENDING OUT AN INVESTIGATOR TO INSPECT THE INTERGRATED SEAT AND THE VEHICLE.PLEASE PROVIDE ANY FURTHER INFORMATRION. *AK

CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, WHERE THE AIR BAGS DEPLOYED AFTER THE VEHICLE HAD COME TO A STOP. CONSUMER STATED THAT THE HEAT FROM THE AIR BURNED THE CONSUMER ON THE ARM AND FACE.*AK

WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A HEAD COLLISION. UPON IMPACT DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES. *AK

AFTER BEING INVOLVED IN A COLLISION AIR BAGS DID NOT DEPLOY. CONSUMER STATED THAT BATTERY WAS CRUSHED. CONSUMER RECEIVED A RECALL FOR THE CLOCK SPRING.*AK

THE AIR BAG CONTROL MODULE HAS FAILED WITHOUT WARNING. AS A RESULT THE AIR BAGS ARE INOPERABLE. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.

CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 02V293000. ALSO, HORN WAS INOPERABLE. *AK

WHILE DRIVING 30-35 MPH. PROCEEDING ON THE RIGHT SIDE OF THE ROAD. ACCIDENT OCCURRED. THE CONSUMER WAS INJURED VERY BADLY CONSUMER STATES THE AIR BAG DEPLOYED. ALSO STATES THE AIR BAG CAUSED THE INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.

AFTER BEING INVOLVED IN AN ACCIDENT WHEREBY THE DRIVER'S SIDE AIR BAGS DEPLOYED, INJURING THE NECK/BACK AND SHOULDERS. *AK

THE CLOCK SPRING FAILED WITHOUT WARNING. AS A RESULT THE HORN WAS INOPERATIVE AND THE AIR BAG SENSOR LIGHT STAYED ON. THE CONSUMER WAS CONCERNED THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

CONSUMER'S AIR BAG WARNING LIGHT ILLUMINATED AFTER STARTING THE V IGNITION. RECALL02V293000 WA SISSUED. DEALERSHIP WOULD NOT REPAIR THE PROBLEM BECAUSE THE VIN WAS NOT INCLUDED.*AK

AIR BAG WARNING LAMP ILLUMINATED. HORN FAILURE/SPEED CONTROL FAILURE. *AK

DEALERSHIP INDICATED THAT THE AIR BAG CLOCK SPRING RECALLED PART WAS ON A NATION WIDE BACK ORDER WHEN CONSUMER CALLED TO MAKE AN APPOINTMENT. CONSUMER INFORMED THE DEALERSHIP THAT AIR BAG LIGHT WAS ON. DEALERSHIP REPLIED THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM. CONSUMER HAD VEHICLE INSPECTED BY A LOCAL MECHANIC BECAUSE A NOISE DEVELOPED IN THE STEERING COLUMN. MECHANIC DETERMINED THAT CLOCK SPRING WAS BAD, AND VEHICLE SHOULDN'T BE DRIVEN UNTIL CLOCK SPRING WAS REPLACED. MECHANIC CONTACTED A DEALERSHIP, WHO SENT HIM THE RECALLED PART. *AK

RE: RECALL # 02V293000: I HAVE A 1989 DODGE GRAND CARAVAN. IT IS READILY EVIDENT TO ME THAT THE CLOCKSPRING ASSEMBLY HAS RECENTLY FAILED. AIR BAG LIGHT IS ON, HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK. THE LOCAL DEALER INFORMED ME THAT MY VAN WAS NOT COVERED BY THE RECALL [XXX], WHICH IS PUZZLING. IF I AM IN A CRASH AND I OR MY FAMILY IS INJURED DUE TO SAFETY-RELATED FAILURES, I SUPPOSE DODGE COULD HAVE EASILY PREVENTED THE SAME AND DIMINISHED THEIR LIABILITY BY FIXING THIS PROBLEM UNDER THE RECALL. I DON'T BELIEVE THAT I SHOULD HAVE TO PAY MONEY OUT OF MY POCKET FOR SOMETHING THAT IS CLEARLY A MANUFACTURING PROBLEM. THE DEALER SAID HE WOULD FILE A COMPLAINT W/ DAIMLERCHRYSLER, BUT A RESPONSE COULD TAKE UP TO 2 WEEKS. WHAT IS MY FAMILY TO DO IF I AM IN A SAFETY-RELATED WRECK IN THE MEANTIME? *LA UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. WHEN THE AIR BAG LIGHT CAME ON THE HORN AND CRUISE CONTROL WOULD NOT WORK. AN ARTICLE APPEARED IN A CONSUMER MAGAZINE THAT DOCUMENTED A DEFECTIVE CLOCK SPRING. *AK *NM

AIRBAG LIGHT ILLUMINATED/CRUISE CONTROL WAS NOT WORKING, AND HORN WON'T BLOW.*AK

WHILE DRIVING THE CRUISE CONTROL WOULD NOT ENGAGE WHEN APPLIED. THE DRIVER PRESSED DOWN ON THE HORN AND THERE WAS NOT A SOUND. ALSO, AIR BAG LIGHT FLASHED ON THE DASHBOARD AND STAYED ON. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK RECALL#1500521 *SC

WHILE DRIVING DRIVER PRESSED THE HORN AND THERE WAS NO SOUND COMING FROM THE HORN. CONSUMER NOTICED THAT HORN CAME ON AND OFF INTERMITTENTLY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT AIR BAG MODULE NEEDED TO BE REPLACED. *AK

AIRBAG LIGHT AND ABS LIGHTS REMAIN LIGHTED. CRUISE CONTROL AND HORN NON-FUNCTIONING. *AK

AIR BAG SENSOR LIGHT FLASHED INTERMITTENTLY. DEALER STATED THAT CLOCK SPRING FAILED, AND AIR BAGS WERE INOPERATIVE. A RECALL 02V293000 WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

AT ANY SPEED AIR BAG LIGHT COMES ON AND STAYS ON. WHEN THE AIR BAG LIGHT COMES ON HORN AND THE CRUISE CONTROL WILL NOT WORK. THERE IS AN ARTICLE IN A CONSUMER MAGAZINE THAT DOCUMENTS THE PROBLEMS THE CONSUMER IS HAVING. THE PROBLEM MENTIONED IS A DEFECTIVE CLOCK SPRING. *AK

WE WERE DRIVING OUR CARAVAN AND HAD TO USE THE HORN. ONCE I PRESSED THE PAD FOR THE HORN, THE AIR BAG LIGHT CAME ON, THE HORN DID NOT BLOW AND THEN I DETERMINED THAT THE CRUISE CONTROL WAS NOT WORKING. BEFORE DOING ANY RESEARCH I HAD THE REPAIRS COMPLETED AT THE DEALER. IT WAS A DEFECTIVE CLOCK SPRING AND THE COST TO REPLACE IT CAME TO $269.01. I THEN CAME TO THIS SITE AND FOUND DOZENS OF OTHER COMPLAINTS EXACTLY LIKE MINE. I WOULD LIST EVERYONE I FOUND BUT I'M SURE YOU CAN LOOK THEM UP FASTER THAN I COULD TYPE THE ID NUMBERS. I ALSO FOUND A RECALL CAMPAIGN ID NUMBER 02V293000 ON YOUR SITE. I ASKED THE DEALER ABOUT THIS AND THEY CLAIM OUR CARAVAN IS NOT INCLUDED IN THAT RECALL. I FIND THIS HARD TO BELEAVE SINCE THEY ADMIT THEY ARE DEFECTIVE IN THE RECALL SO WHY ISN'T OURS COVERED UNDER IT?*AK

CLOCK SPRING FAILED. A RECALL WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

AIR BAG LIGHT CAME ON INTERMITTENTLY. NO HORN AND NO CRUISE CONTROL. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE CLOCKSPRING MALFUNCTIONED. CLOCKSPRING ON SOME OF THE 1998 DODGE GRAND CARAVAN WAS ON RECALL BUT NOT ON HER'S. VEHICLE WAS MANUFACTURED ON MARCH 1998.

RECALL 02V293000 CONCERNING AIR BAG CLOCK SPRING FAILURE. THE DEALER WAS NOT REQUIRED TO REPAIR VEHICLE WITH OVER 70,000 MILES.*AK. THE CONSUMER STATED IF IT WAS A SAFETY ISSUE AS DODGE HAD STATED THEN IT SHOULD NOT MATTER HOW MANY MILES A VEHICLE HAS. *JB

AFTER STARTING THE VEHICLE, AN ODOR AND SMOKE CAME FROM THE PASSENGER SIDE AIRBAG. THE VEHICLE WAS SHUT OFF AND RESTARTED THEN THE AIR BAG LIGHT ILLUMINATED. PLEASE PROVIDE FURTHER DETAILS. *NLM

CONSUMER STATES THAT AIR COMPRESSOR HAS COMPLETELY SHUT DOWN. CONSUMER ALSO, HORN IS NOT FUNCTIONING, AND THE WARNING LIGHT FOR AIR BAGS IS ON AT ALL TIMES.*AK

THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THE DEALER STATED THE CLOCK SPRING FAILED. RELATED RECALL 02V293000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *TS *JB

THE WIRES TO THE HORN HAD BURNED.PROBLEM WAS NOT CAUSED BY THE RECALL 02V293000 FOR AIR BAG REPAIR OF THE CLOCK SPRING. HAD PART OF RECALL DONE ON AIR BAG. MECHANIC CHARGED CONSUMER TO HAVE DIAGNOSTIC DONE ON HORN. ESSINGTON FAMILY DODGE IN PHILA. PA (215 492 8600). REFERENCE NUMBER 11278103. *AK

MY AIRBAG DEPLOYED WHILE PULLING AWAY FROM MY CHILDREN'S SCHOOL WITHOUT ANY WARNING. THE AIRBAG LIGHT NEVER CAME ON AND I NEVER RECEIVED A RECALL LETTER. IT BUSTED UP MY STEERING WHEEL AND DASH BOARD. I LET MY INSURANCE CO. LOOK AT IT AND AN INVESTIGATOR FROM DAIMLER-CHRYSLER CAME OUT AND TOOK PICTURES OF IT. THERE WAS AND IS NO DAMAGE TO MY VEHICLE. I WAS TOLD THAT I WOULD RECEIVE COPIES OF EVERYTHING, BUT INSTEAD WAS SENT A LETTER FROM THE MANUFACTURER DENYING RESPONSIBILITY. THE LETTER STATED THAT MY AIRBAG LIGHT HAD BEEN ON FOR A LONG TIME. THIS IS NOT TRUE. I HAD JUST HAD MY VEHICLE STATE INSPECTED AND ALL OF THOSE THING ARE CHECKED. MY CAR PASSED INSPECTION. THE MANUFACTURER WON'T RETURN MY PHONE CALLS AND I HAVE NEVER SEEN ANY PROOF TO THEIR CLAIM. ALL THAT I WANT AND WANTED IS MY AIRBAG FIXED. I NEVER CLAIMED THAT I WAS HURT OR ANY OF MY FAMILY MEMBERS THAT WERE IN THE VAN AT THE TIME. PLEASE HELP. *NLM

THE VEHICLES AIR BAG DID NOT DEPLOY NOR DID THE SEAT BELT RESTRAIN THE DRIVER WHEN THE VEHICLE WAS IMPACTED IN THE REAR. *NLM *NLM

AIR BAG LIGHT FLICKERED INTERMITTENTLY AND LATER STAYED ON PERMANENTLY. HORN WORKS INTERMITTENTLY. DEALER DIAGNOSED AS FAULTY CLOCK SPRING SAME AS OTHER DAIMLER CHRYSLER RECALLED MINIVANS. THIS PARTICULAR MODEL & YEAR WAS NOT RECALLED, BUT SHOULD BE AS IDENTICAL PROBLEM IS WELL DOCUMENTED. THIS IS A HIGHLY DANGEROUS PROBLEM AND SHOULD BE RECALLED. DEALER STATED THAT MANY SIMILAR CARS (NOT RECALLED AND RECALLED) HAVE SAME PROBLEM. REPAIR COST APPROXIMATELY $198 AT DEALER. *JB

NAR 03/05/2003 THE CONSUMER EXPERIENCED INTERMITTENT ILLUMINATION. CLOCK SPRING NEEDED TO BE REPLACED. *CB

RECALL# 02-V-293-000:THE VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE'S IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB

CONSUMER STATES THAT DEALER TOOK 15 MINUTES TO REPLACE CLOCK SPRING PER RECALL REMEDY 02V293000. CONSUMER ADVISED THAT HORN WAS STILL INOPERATIVE AND DEALER ADVISED HORN IS NOT COVERED UNDER RECALL REMEDY. CONSUMER CONTACTED MANUFACTURER WHO ADVISED THAT DEALER HAS NO WAY OF KNOWING WHETHER HORN PROBLEM WAS CAUSED BY CLOCK SPRING FAILURE. THE DEALER ALSO STATED IN WRITING ON SERVICE RECORD THAT CONSUMER ONLY HAD A 3 MONTH/4000 MILE WARRANTY ON CLOCK SPRING REPAIR, WHEN RECALL LETTER STATED AN EXTENDED LIFETIME WARRANTY WAS TO BE INSTITUTED ON COMPONENT. TS

IN APRIL ON 2002 MY AIR BAG LIGHT WENT ON, I BROUGHT IT IN TO THE DEALER AND WAS TOLD THAT I NEEDED A CLOCKSPRING FOR IT, I DECLINED TO HAVE IT REPAIR AS IT WAS NOT A COVERED ITEM. IN JUNE 2002 MY CRUISE CONTROL WENT OUT, AFTER BRINGING IT IN TO THE DEALER AGAIN I WAS TOLD IN WAS THE CLOCKSPRING, AGAIN I DECLINED REPAIR AS IT WASN'T COVERED. IN SEPT2002 MY HORN WENT AGAIN I WAS TIOLD THAT IT WAS THE CLOCKSPRING. STILL NOT COVERED BUT NOW I HAVE TO GET IT FIXED. THE PART WAS BACK ODERED DURING THIS TIME A SAFTEY RECALL WAS ISSUSED AND CHRYSLER SAID THAT THEY WOULD PAY FOR REPAIRS. ON 12-10-2002 I BROUGHT MY CAR IN TO THE DEALER TO REPAIR THE CLOCKSPRING WELL NOW MY HORN AND CRUISE WORK BUT THE AIR BAG LIGHT IS STILL ON. NOW I'M TOLD BY THE DEALER THAT I NEED A NEW AIR BAG AGAIN NOT COVERED ITEMED, I DECLINED REPAIR. I WANT TO FIND OUT IF THE AIR BAG AND THE CLOCKSPRING FAILURE ARE CONNECTED IN SOME WAY.

NHTSA ID # 02V293000 MY VAN MISSED THE RECALL BY 100 MILES AND 4 MONTHS. DT

1998 DODGE GRAND CARAVAN ES PURCHASED NEW AND METICULOUSLY MAINTAINED STARTED HAVING INTERMITTENT AIR BAG LIGHT FAILURES ON 10/13/02. AIR BAG WARNING LIGHTS AT DIFFERING TIMES WHILE STARTING, DRIVING, ETC. ANYTIME THE VEHICLE IS RUNNING. CONCERNED THE AIR BAG COULD DEPLOY AND INJURY FAMILY OR CAUSE ACCIDENT. PLEASE ADVISE. DT

CONSUMER STATES OF HAVING PROBLEMS WITH THE CLOCKSPRING ASSEMBLY . DEALER WAS CONTACTED. TS

CONSUMER STATES THE AIRBAG LIGHT ILLUMINATED ON AND OFF FOR PERIODS OF TIME. THE FREQUENCY WAS INCREASING. THE CLOCKSPRING WAS REPLACED. PLEASE PROVIDE MORE INFORMATION. TS

CONSUMER STATES WAS HIT HEAD-ON WHILE TRAVELLING 30 MPH. BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED. CONSUMER STATES THE DRIVER'S AIR BAG CAUSED EXTENSIVE INJURIES TO CONSUMER'S EYE SOCKET, CHEST PALET AND TEETH. CONSUMER ALSO ADVISED LOST VISION IN ONE EYE DUE TO AIR BAG DEPLOYMENT. MR

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

WHILE DRIVING AT 25MPH AND WHEN THE VEHICLE WAS HIT ON FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DEALER NOTIFIED.*AK

THE AIR BAG LIGHT IS CONSTANTLY ON AND THE CRUISE CONTROL OCCASIONALLY WOULD NOT WORK.*AK

TOOK VEHICLE IN FOR ROUTINE MAINTENANCE.THERE HAD NOT BEEN ANY INDICATION OF AIR BAG PROBLEM.WAS CALLED AND TOLD THAT CLOCKSPRING WAS DEFECTIVE AND NEEDED REPLACEMENT.WAS TOLD THIS CLOCKSPRING IS IN THE STEERING WHEEL ASSEMBLY AND CONNECTS TO AIRBAG.WAS ALSO TOLD THAT THIS IS A COMMON FAILURE AND THAT ABOUT 10 A WEEK ARE REPLACED.I COMPLAINED THAT THE AIR BAG HAD NEVER BEEN ACTIVATED AND SHOULD BE REPLACED BY THE MANUFACTURER.WAS ALSO TOLD THAT IF AIRBAG LIGHT DID NOT COME ON ,THEN IT COULD BE A COMPUTER DIAGNOSTIC PROBLEM.I DID NOT HAVE THE PART REPLACED SINCE THE AIRBAG LIGHT WAS NOT ON.ON THE WAY HOME,THE AIRBAG LIGHT CAME ON.I CALLED THE MAINTENANCE DEPARTMENT BACK AND WAS TOLD IT WAS A PROBLEM WAITING TO HAPPEN.SINCE THEN THE VEHICLE WAS DRIVEN A FEW MILES WITH AN INTERMITTANT AIR BAG LIGHT INDICATION.THE HORN AND CRUISE CONTROL APPEAR TO WORK PROPERLY.*AK

AIR BAG SENSOR LIGHT COMES ON AND STAYS ON, COULD RESULT IN NONE DEPLOYEMENT OF AIR BAG OR PERMATURE DEPLOYEMENT OF AIR BAG. CONTACTED DEALER. THIS WAS A RESULT OF THE CLOCK SPRINGS BEING DEFECTIVE.*AK

AIRBAGS DEPLOYED FOR NO REASON. DEALER HAS BEEN NOTIFIED.*AK

I WAS DRIVING MY APPROXIMATELY 10MPH WHEN THE DRIVER'S SIDE AIRBAG UNEXPECTEDLY DEPLOYED. WE NOTICED THE AIRBAG LIGHT BEGAN TO LIGHT INTERMITTENTLY A WEEK PRIOR TO THE FAILURE. WE TOOK THE VEHICLE TO OUR LOCAL DODGE DEALER, LANCASTER DODGE. THEY IMMEDIATELY IMPLIED THAT THE AIRBAG NEVER WENT OFF AND THAT IT WASN'T A CHRYSLER AIRBAG. THEY REFUSED TO DO ANY WORK ON THE VEHICLE AND REPEATEDLY STATED "WHAT ARE YOU TRYING TO PULL HERE?". MY WIFE AND I WERE SHOCKED AND COULDN'T UNDERSTAND WHAT THEY WERE IMPLYING. I TOOK THE VAN TO ANOTHER DODGE DEALER WHO CONFIRMED THAT THE AIRBAG DID IN FACT GO OFF (NO SURPRISE TO US). I CALLED TO DISCUSS WITH CHRYSLER AND DESCRIBE THE SITUATION. THE CLIENT SERVICE REPRESENTATIVE WASN'T INTERESTED IN HEARING ABOUT THE SECOND CHRYSLER DEALER'S FINDING EVEN WHEN I REPEATEDLY EXPLAINED HOW THE FIRST DEALER'S REPORT HAD TO BE INNACCURATE BECAUSE THEY SAID THE AIRBAG DIDN'T GO OFF. I SINCE INVESTIGATED REPORTS SIMILAR TO MINE ON THE NHTSA SITE AND FOUND AN ACTIVE INVESTIGATION INTO THE CLOCK SPRING ON MY VEHICLE. IT APPEARS TO ME THAT THE FIRST CHRYSLER DEALER AND THE MANUFACTURER ARE FRAUDULENTLY COVERING-UP THIS ISSUE BY PREPARING INACCURATE REPORTS OF THE FAILURE.*AK

MY CLOCKSPRING BROKE,IT MAKES THE AIRBAG LIGHT STAY ON AND DISABLES THE HORN, CRUISE CONTROL AND AIRBAGS. DEALER WANTS ABOUT $200 TO REPAIR, I BOUGHT THE PART FROM THE DEALER FOR $73.15 AND REPLACED IT MYSELF. I HAVE FRIEND WITH THE SAME PROBLEM IN HER 97 CARAVAN.S

EA 01 007/AIR BAG CLOCK SPRING: AIR BAG LIGHT REMAINED ON WHILE DRIVING, HORN AND CRUISE CONTROL WERE INOPERATIVE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THIS IS A FOLLOWUP LETTER TO NHTSA FROM ME REGARDING FAILURE OF THE CLOCKSPRING ASSEMBLY IN MY 1998 DODGE GRAND CARAVAN. PRODUCTION PROBLEMS FOR THE CLOCKSPRING ASSEMBLY WERE FROM 1996 AND 2000. NOW COMES THE PART I DO NOT UNDERSTAND....MY VEHICLE FALLS BETWEEN 1996 AND 2000 AND....MY CLOCKSPRING ASSEMBLY FAILED...DAIMLER CHRYSLER TELLS ME I DO NOT QUALIFY BECAUSE MY VIN IS NOT ON THEIR LIST OF RECALLS. WHAT THE HECK IS GOING ON? THIS IS VERY PUZZELING. I NEED SOMEONE TO HELP ME ON THIS. I HOPE YOU CAN. I'M 70 YEARS OLD AND ON A VERY LIMITED INCOME. THIS WAS A COSTLY REPAIR JOB, BY MY STANDARDS.*AK

FAILURE OF CLOCKSPRING AFFECTS HORN & SPEED CONTROL ALSO.*JB

AIRBAG LIGHT IS COMING ON AND OFF. CURRENTLY, AIRBAG LIGHT WILL NOT GO OFF. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AIR BAG LIGHT WILL INTERMITTENTLY COME ON AND OFF WHEN CONSUMER IS DRIVING. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAG MIGHT NOT WORK. ALSO, THE HORN WILL NOT WORK. CONTACTED DEALER. *AK

OUR CLOCKSPRING BROKE IN THE STEERING COLUMN. IT CONTROLS THE HORN, AIRBAG AND UNFORTUNATELY THE CRUISE CONTROL. WE WERE ON A TRIP AND APPROACHING A TOWN. I TAPPED ON THE BRAKES TO SHUT THE CRUISE CONTROL OFF AND IT WOULDN'T SHUT OFF. IN FACT, I COULDN'T SLOW DOWN AT ALL. I WAS GOING ABOUT 60 OR 65 WHEN THIS HAPPENED AND EVENTUALLY I WAS AT THE SPEED OF 90. THE VAN WAS ACCELLING WHILE I WAS TRYING TO STOP IT. WE FINALLY GOT OVER TO THE SIDE OF THE ROAD AND PUT IT IN EITHER NEUTRAL OR PARK JUST SO WE COULD GET IT TO STOP. OUR HORN DOESN'T WORK NOW AND OUR AIRBAG PROBABLY WON'T DEPLOY IN CASE OF AN EMERGENCY. THIS COULD CAUSE ALOT OF ACCIDENTS AND MAY HURT PEOPLE IF SOMETHING DOESN'T GET DONE ABOUT IT.*AK

AIR BAG WARNING LIGHT ON DASH COMES ON & GOES OFF INTERMITTENTLY,HORN DOES NOT ALWAYS WORK.*AK

AIRBAG LIGHT ILLUMINATES. HORN AND SPEED CONTROL IS INOPERABLE. DEALER CONTACTED. *AK *SLC

WHILE DRIVING, DRIVER'S SIDE AIRBAG DEPLOYED. ONE PERSON WAS INJURED IN THE ACCIDENT. DEALER HAS BEEN CONTACTED.*AK*JG

HORN SOUNDS INTERMITTENTLY WHEN PRESSED. HAD CONTACTED DEALERSHIP, AND INFORMED CONSUME RTHAT SOP MODULE WAS FAULTY, AND AIRBAGS MAY NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

AIR BAG LIGHT WILL ILLUMINATE DURING NORMAL OPERATION, IN ADDITION TO HORN AND CRUISE CONTROL SYSTEMS FAILING TO OPERATE. DEALERSHIP REPLACED CLOCKSPRING. *AK *TT

FIRST, MY AIR BAG LIGHT CAME ON, THEN MY CRUISE CONTROL STOPPED WORKING. FROM WHAT I HAVE RESEARCHED. I FEEL THIS IS ALL TIED IN TO THE CLOCK SPRING WIRE ASSEMBLY IN THE STEERING COLUMN. I'M CONCERNED THAT MY DRIVER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND THAT PRIOR TO THAT, MY HORN IS GOING TO STOP WORKING NEXT. IF I GET THESE ITEMS REPAIRED NOW, AND THERE IS A RECALL, WILL THE MANUFACTURER BE REQUIRED TO REIMBURSE ME? *AK

AIR BAG WARNING LIGHT ILLUMINATES/CRUISE CONTROL FAILS TO FUNCTION,AND HORN DOES NOT WORK. DEALERSHIP IS SCHEDULED TO EXAMINE VEHICLE, AND MAKE ALL NECESSARY REPAIRS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

AIR BAG LIGHT ON INSTRUMENT PANEL STAYS ON DURING OPERATION OF VEHICLE. ALSO, HORN FAILS TO FUNCTION, AND CRUISE CONTROL IS INOPERABLE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

THE PROBLEMS BEGAN AS INTERMITTENT ISSUES AND THEN BECAME PERMANENT. NO SAFETY DEFECT STATED. *AK

BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED WHILE VEHICLE WAS PULLING INTO A GAS STATION. THE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT WITH ANOTHER VEHICLE OR OBSTRUCTION.*AK

HORN IS NOT WORKING, AND AIR BAGS WILL NOT DEPLOY. *AK CONSUMER STATED AIR BAG LIGHT ILLUMINATED, DEALER STATED THIS WAS A COMMON PROBLEM, POSSIBLE CLOCKSPRING FAILURE. *JB

I WANTED TO ADD TO THE LIST OF PEOPLE REPORTING PROBLEM OF THE AIRBAG WARNING LIGHT COMING ON - THEN HAVING TO PAY FOR THE CLOCKSPRING ASSEMBLY. THIS SHOULD BE A RECALL.*AK

DURING NORMAL OPERATION OF VEHICLE AIR BAG LIGHT ON INSTRUMENT PANEL CAME ON. DEALERSHIP EXAMINED VEHICLE AND REPLACED CLOCK SPRING MATERIAL IN STEERING COLUMN WHICH CORRECTED THE PROBLEM. IN OCTOBER OF 2001, AIR BAG LIGHT CAME BACK ON WITH ADDITIONAL PROBLEMS OF HORN AND CRUISE CONTROL FAILURE. DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THE SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

CLOCK SPRING FAILURE, AIRBAG LIGHT ON, CRUISE CONTROL INOPERABLE. *AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

AIRBAG LIGHT CAME ON THE INSTRUMENT PANEL. AT THE SAME TIME THE CRUISE CONTROL WOULD NOT WORK AND THE HORN WOULD NOT WORK. THE DEALER ADVISED NOT A GOOD IDEA TO DRIVE THE CAR DUE TO THE FACT THE AIR BAG COULD DEPLOY WITHOUT ANY TYPE OF COLLISION. ALSO, THE HORN NOT WORKING WAS A HAZARD. ALTHOUGH WE HAD AN EXTENDED WARRANTY ON THE VEHICLE, THE DEALER ADVISED THE MATTER WAS NOT COVERED UNDER THE EXTENDED WARRANTY WE HAD PURCHASED. THE COST FOR REPAIR WAS $223.16. THIS SHOULD BE CONSIDERED AS A SAFETY ITEM AND NOT AS A WARRANTY ITEM. PLEASE HELP ! TFSINISDWAS RDU N. *AK

AIRBAG LIGHT CAME ON/ HORN AND CRUISE CONTROL HAD STOPPED WORKING. TAKEN VEHICLE TO DEALER AND HAD CLOCK SPRING ASSEMBLY REPLACED. *AK

AIRBAG LIGHT STAYS ON ALL THE TIME. CRUISE CONTROL DOESN'T WORK AS LONG AS LIGHT IS ON. DEALER STATED THERE IS A COMMON PROBLEM, AND PART IS IN STOCK, BUT NO RECALL ISSUED.*AK

VEHICLE WAS IN AN ACCIDENT GOING AT 30-40MPH. VEHICLE T-BONED ANOTHER VEHICLE CAUSING CONSUMER TO HIT HEAD ON WINDSHIELD. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. A COMPLAINT WAS FILED WITH CHRYSLER, AND SPECIAL INVESTIGATION UNIT WILL CONTACT THE CONSUMER TO COME OUT AND INSPECT.*AK TOTAL DAMGE DONE TO VEHICLE WAS $6700, CHRYSLER INVESTIGATOR STATED IT WAS JUST HIT IN THE WRONG SPOT. *SLC

THE PROBLEM/COMPLAINT IS IN REGARDS TO AN ARTICLE I SAW IN 'AUTOMOTIVE NEWS' PUBLICATION ABOUT A NHTSA PROBE INTO DCX MINIWAN WIRING CAUSING AIRBAGS TO FAIL. BEGINNING LAST FALL SOME TIME, WE BEGAN NOTICING THE AIRBAG LIGHT TO COME ON. AT FIRST IT WAS VERY INTERMITTENT-ONCE EVERY COUPLE WEEKS OR SO. NOW THE PROBLEM IS MORE FREQUENT BUT STILL HAPPENING RANDOMLY. SOME DAYS THE AIR BAG LIGHT WILL STAY ON ALMOST CONTINUOUSLY AND OTHER DAYS IT DOESN'T COME ON AT ALL. BUT ANYWAY, WHEN I READ THE ARTICLE, THE DESCRIPTION SOUNDED EXACTLY LIKE WHAT WE ARE EXPERIENCING. THANK YOU. *AK

FRONT CRASH AT 20 MPH, VEHICLE HIT ANOTHER VEHICLE, AND NEITHER FRONTAL AIRBAG DEPLOYED. *AK

I HAVE TO PAY FOR THIS REPAIR AND THERE IS A KNOWN PROBLEM WITH THIS CLOCKSPRING ASSEMBLY. I WOULD LIKE TO SEE A RECALL AND BE REIMBURSED FOR MY REPAIR.*AK

AIRBAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION DUE TO BAD CLOCK SPRING. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK

HAD LEFT STOP LIGHT AND ABOUT TO MAKE LEFT TURN WHEN ANOTHER VEHICLE KEPT STRAIGHT, AND WAS HIT ON DRIVER'S SIDE WITH DRIVER SIDE OF CARAVAN. AIR BAG FAILED TO DEPLOY.*AK

THE AIRBAG WARNING LIGHT ON THE DASH HAS BEEN COMING ON INTERMITTENTLY SINCE LAST NOVEMBER APPROXIMATELY. IT SOMETIMES LIGHTS WHEN STARTING THE VEHICLE, OR WHILE DRIVING, OR WHILE STOPPED IN TRAFFIC. THERE APPEARS TO BE NO PATTERN OR CIRCUMSTANCE THAT TRIGGERS THE LIGHT. I HAD THE PROBLEM CHECKED BY THE DEALERSHIP ON MARCH 3, 2001. I WAS TOLD THEY HAD CHECKED IT OUT AND RESET THE "TROUBLE CODES" AND TEST DROVE THE VEHICLE AND THERE WAS NO FURTHER PROBLEM. THEY SAID IF THE PROBLEM RECURRED, THEY WOULD HAVE TO DIAGNOSE IT FURTHER. I WAS CHARGED ABOUT $25.00 FOR THE WORK THEY DID. THE LIGHT AGAIN CAME ON BEFORE I REACHED HOME FROM THE DEALERSHIP, AND THE LIGHT CONTINUES TO INTERMITTENTLY COME ON AND OFF AS BEFORE. I HAVE NOT CONTACTED THE DEALERSHIP AGAIN REGARDING THE CONTINUING PROBLEM. I AM FILING THIS REPORT BECAUSE I BECAME AWARE OF YOUR INVESTIGATION INTO WHAT SOUNDS LIKE THE SAME PROBLEM I AM HAVING. WHEN I WAS AT THE DEALER, I ASKED IF THERE WERE ANY SIMILAR PROBLEMS REPORTED BY OTHER OWNERS AND WAS TOLD BY THE SERVICE MANAGER HE WAS NOT AWARE OF ANY, BUT SOMETIMES THE CLOCKSPRING COULS CAUSE A PROBLEM. BUT WITH MY MILEAGE, THERE WASN'T ANY WARRANTY COVERAGE FOR REPAIR. PLEASE ADD MY REPORT TO YOUR DATABASE.*AK

WHILE DRIVING AT APPROXIMATELY 65 MPH HIT A COYOTE THAT HAD RAN IN FRONT OF VEHICLE . ONLY DAMAGE TO VEHICLE WAS LICENSE PLATE HOLDER, BUT MOST DAMAGE CAME FROM DUAL AIRBAG DEPLOYMENT. CONSUMER FELT THAT AIRBAGS WERE TOO SENSITIVE , AND SHOULD NOT HAVE DEPLOYED. ALSO, DRIVER SUSTAINED INJURIES. *AK

NEITHER DRIVER NOR PASSENGER SIDE AIRBAG DEPLOYED IN 30 MPH FRONT-END COLLISION. ACQUANTICE AT GM SAID THAT IT SHOULD HAVE.