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2013 Dodge Durango Other Problems

29 owner-reported other complaints from NHTSA data

29
Complaints
Jan 2020Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (29)

criticalUNKNOWN OR OTHER
Filed: Mar 2025

Your vehicle unexpectedly loses all engine power while driving, whether at highway speeds or slower roads. You can only regain power by quickly shifting to neutral and restarting the engine, or pulling over and restarting from park. This creates a dangerous situation where you lose control of the vehicle temporarily while other traffic is nearby.

NHTSA #: 11646619
highUNKNOWN OR OTHER
Filed: Sep 2025

Your Durango occasionally stalls when you try to start it, and the check engine light comes on during these stalls—but the light disappears once the engine finally starts. Even though diagnostic tests aren't showing any error codes, a technician mentioned this could be a known recall issue for your vehicle. You should contact a Dodge dealer to check if there's an active recall that addresses this starting problem.

NHTSA #: 11688531
mediumUNKNOWN OR OTHER
Filed: Jul 2024

On Sunday, July 14 at approximately 1:00 PM Eastern standard time the front passenger Active Head Restraint deployed. The vehicle was being operated at the time and was not involved in any sort of collision at the time of the deployment. Our local Dodge dealer provided me the number for the Dodge customer advocate group, who are not open on Sundays. The passenger in the front passenger seat was struck in the back of the head when the rest deployed, Causing headache, discomfort, and some nausea.

NHTSA #: 11602006
mediumUNKNOWN OR OTHER
Filed: Feb 2024

The recall that was done on 1/4/21 for a fuel pump relay on this vehicle has not been properly working since it was installed. Have had problems with a no start would just crank and it might start on the 3 or 4 try took to the dealers and even towed there once. Kept telling them that this problem started after this recall of the fuel pump relay. Gas mileage also went down. When taken in and even towed to dealership there was no codes for anything except battery was dead from the cranking trying to start the motor. after they got the battery charged it didn't do it for them so no codes for them to see. It would do it sometimes and then wouldn't do it. If you was out and about you might get stranded. Called Detroit the Dodge makers and was told that they wasn't going to do anything about it since it was out of warranty you only have a 2 years warranty on a recall part. But when they keep saying it's all done right. What does a consumer have to do to get it fixed properly!

NHTSA #: 11574416
mediumUNKNOWN OR OTHER
Filed: Jun 2023

It is believed after Dealer inspection/investigation that there is a problem with 2 ignition modules. The reason we took it to the Dealer is because the vehicle randomly turns off - lights, engine, everything - while being operated causing significant risk to any occupants in the vehicle. The issue was replicated and recorded on a flight recorder installed by the Dealer - paid for by the owners. The vehicle was inspected multiple times over the course of almost a year to replicate, analyze and identify the issue. There were check engine lights that came on and we had those reviewed but no issue was identified. These occurred before the vehicle started randomly turning off.

NHTSA #: 11524983
mediumUNKNOWN OR OTHER
Filed: May 2021

The passenger headrest made a loud noise and shot the front piece of it out extremely fast. There was no warning messages or lights. It could hurt head and neck . I have had this vehicle since it was new. Never got a recall warning about exploding headrest from Dodge. It has not been inspected by manufacturer or insurance or others.

NHTSA #: 11419060
mediumUNKNOWN OR OTHER
Filed: Apr 2021

I HAVE BEEN TRYING TO GET A RECALL DONE ON MY CAR FOR MONTHS AND I CAN'T, FUEL PUMP RELAY. EVERY TIME I CALL THE DEALERSHIP THEY SAY CALL BACK NEXT WEEK AND NOTHING. I HAVE CALLED EVERY DEALERSHIP AROUND AND THEY SAY THEY GET ONE PART A WEEK. I DON'T KNOW WHO TO GO TO. AM I SUPPOSED WAIT UNTIL I AM BROKEN DOWN?

NHTSA #: 11408189
mediumUNKNOWN OR OTHER
Filed: Sep 2020

WHILE ENGINE RUNNING AND VEHICLE IN PARK THE DRIVER HEADREST ACTIVATED WITH A LOUD BANG STRIKING DRIVER IN BACK OF HEAD. ASIDE FROM A SORE NECK AND SLIGHT HEADACHE THE DRIVER WAS FINE. HOWEVER, IF THIS WAS TO HAPPEN DRIVING DOWN THE ROAD THIS WOULD HAVE BEEN HIGHLY UNSAFE.

NHTSA #: 11360819
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jul 2020

THIS ENGINE (V6 PENTASTAR 3.6) IS TAPPING. IT SEEMS TO BE COMMON PROBLEM AMONG CHRYSLER JEEP AND DODGE. CHRYSLER STATES THAT THE ENGINE LIFTS AND ROCKERS ARE CULPRIT AND REPAIRS HAVE BEEN DONE ON SOME CHRYSLER AND JEEP MODELS WITH THIS SAME ENGINE BUT DODGE WILL NOT REPAIR OR COMPENSATE FOR THE FAULTY PARTS ON THIS ENGINE BY THE MAKER. THIS IS A FLAW IN THE ENGINE DESIGN AND CONSTRUCTION, THIS PROBLEM SHOULD BE REPAIRED BY MAKER AND NOT PASSED ON TO THE CONSUMER. SINCE THIS PROBLEM HAS STARTED I NOTICED THE CAR SEEMS TO STALL AND IT'S NOT AS POWERFUL AS IT ONCE WAS. I TOOK THE CAR TO A DODGE DEALERSHIP THAT DIAGNOSED THE PROBLEM AS THE LIFTS AND ROCKERS IN THE ENGINE SPECIFIC TO THE LEFT SIDE. *TR

NHTSA #: 11331875
mediumUNKNOWN OR OTHER
Filed: Feb 2020

THE ALTERNATOR ON MY VEHICLE WAS ON RECALL SINCE AUGUST OF 2017. ON NOVEMBER 2017 THE CAR SHUT OFF BUT WHEN I TOOK IT TO A DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING WRONG WITH IT. I EVEN TOOK IT BACK TO THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT LATER STARTER WORKING AGAIN. 2 WEEKS AGO MY CAR STOPPED WORKING AGAIN AND SMOKE STARTED COMING OUT FROM WHERE THE ALTERNATOR IS LOCATED. I TOOK IT TO 2 DIFFERENT SHOPS IN TOWN AND THEY TOLD ME IT WAS THE ALTERNATOR BUT THEN WHEN I TOOK IT TO THE DODGE DEALERSHIP THAT'S WHEN THEY TOLD ME THAT THE ALTERNATOR WAS ON A RECALL OUT THAT THE PCM NEEDED TO BE REPLACED. THEY NOW WANT ME TO PAY FOR THIS DAMAGE THAT WAS CAUSED BY A DEFECTIVE PART. THEY ARE SAYING THAT IT IS NOT UNDER WARRANTY BUT HOW CAN THEY ONLY BE RESPONSIBLE FOR THE DEFECTIVE PART AND NOT THE DAMAGE THAT IT WAS CAUSED BY IT?

NHTSA #: 11309703
mediumUNKNOWN OR OTHER
Filed: Jan 2020

I HAVE TO TILT MY KEY FOBS UP IN ORDER TO CRANK CAR IT CUTS OFF ON ME WHILE I AM DRIVING AND HIT A BUMP I AM TOLD THAT TECHNICIAN SWITCH NEEDS TO BE CHANGED

NHTSA #: 11302959
mediumUNKNOWN OR OTHER
Filed: Jan 2020

TRANSFER CASE IS LEAKING.

NHTSA #: 11300010
mediumUNKNOWN OR OTHER
Filed: Jan 2020

I WAS DRIVING THROUGH AN ALMOST EMPTY PARKING LOT (MAYBE 8-10 MPH) WHEN MY DRIVERS SIDE HEADREST EXPLODED OPEN. IT THREW MY HEAD FORWARD AND SCARED THE EVER LIVING OUT OF ME.

NHTSA #: 11296931
mediumUNKNOWN OR OTHER,ENGINE
Filed: Dec 2019

IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS TOLD NOT NECESSARILY THAT THEY COULD LAST FOR SEVERAL YEARS BEFORE NEEDING TO BE REPLACED. IN DECEMBER 2019, AFTER EXPERIENCING SOME OF THE SAME SYMPTOMS I TOOK MY DURANGO BACK TO THE REPAIR SHOP AND WAS TOLD ONE MORE FUEL INJECTOR NEEDED TO BE REPLACED AND, THIS TIME THE SHOP RECOMMENDED THAT I REPLACE THE OTHER FIVE (5) INJECTORS. I AGREED TO HAVE THEM REPLACE ALL FIVE SINCE IT APPEARED THAT ALL OF THEM MAY MALFUNCTION OVER THE NEXT SEVERAL MONTHS. THE DAY AFTER I HAD THE FIVE REPLACED, MY CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK TO THE REPAIR SHOP AGAIN WHERE THEY TOLD ME IT THAT THE CHECK ENGINE LIGHT WAS NOT REPLACED TO THE FUEL INJECTORS AND WAS MOST LIKELY SOME OTHER MINOR ISSUE. A FRIEND OF MY WHO ALSO HAD A 2013 DODGE DURANGO HAD THE SAME ISSUE AND WAS REIMBURSED FOR THE REPAIR.

NHTSA #: 11290718
mediumUNKNOWN OR OTHER,ENGINE
Filed: Dec 2019

STALLS OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING TURN IT BACK ON SOMETIMES IT COMES ON SOMETIMES YOU HAVE TO KEEP TRYING TO GET IT TO START! ALSO STALLS OUT ON THE FREEWAY WHILE DRIVING

NHTSA #: 11287723
mediumUNKNOWN OR OTHER
Filed: Sep 2019

MY VEHICLE WILL SHUT OFF WHILE DRIVING, SOMETIMES IT WILL START RIGHT BAVK UP AND SOMETIMES IT WON'T. WHEN IT DOESN'T TURN ON AGAIN, I HAVE TU OULL TO THE SIDE OF THE ROAD WHICH MAKES IT DIFFICULT SOMETIMES BECAUSE THE STEERING WHEEL GETS HARD. I TOOK IT TO MY MECHANIC AND HIS COMPITER WILL SHOW NOTHING IS WRONG WITH THE VEHICLE.

NHTSA #: 11256528
mediumUNKNOWN OR OTHER
Filed: Jul 2019

MY VEHICLE COMPLETELY SHUTS DOWN WHILE I'M DRIVING. I REPLACED 2 FUEL RELAYS ALREADY. TOOK IT AGAIN TO GET LOOKED AT AND THE DEALERSHIP DIDNT HAVE AN ANSWER FOR ME. IT'S A SAFETY ISSUE. IT'S BEEN GOING ON FOR 2 YEARS.

NHTSA #: 11231924
mediumUNKNOWN OR OTHER
Filed: Aug 2018

MY VEHICLE SHUT OFF FOR THE FIRST TIME AS I WAS DRIVING AT ABOUT 25 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I WAS ABLE TO PUT THE VEHICLE ON P AND THEN START IT WITH NO PROBLEM. NO ENGINE LIGHT APPEARED AT ANY MOMENT. THE SAME THING HAPPENED A SECOND TIME AS I WAS GOING APPROXIMATELY 35 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. SAME THING - I WAS ABLE TO START THE VEHICLE WITH NO PROBLEM, NO ENGINE LIGHT TURNING ON. MY VEHICLE SHUT OFF AGAIN FOR THE THIRD TIME AS I WAS MAKING A LEFT AT AN INTERSECTION WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I PUT THE VEHICLE IN P AND STARTED IT WITH NO PROBLEM, AND NO ENGINE LIGHT TURNING ON.

NHTSA #: 11119263
mediumUNKNOWN OR OTHER
Filed: Jul 2018

VEHICLE KEPT SHUTTING OFF, TOOK IT TO DEALER THEY SAID IT WAS THE TIPM AND IT WOULD BE A $1401 CHARGE TO TAKE CARE OF IT. I GOOGLED 2013 DODGE DURANGO AND THERE'S BEEN RECALLS WITH IT AND LAWSUITS BUT THEY WILL NOT ACKNOWLEDGE IT. SO I HAVE TO PAY $1400 FOR A DEFECTIVE PART THAT IS KNOWN FOR THIS VEHICLE SO MY FAMILY CAN BE IN A SAFE VEHICLE.

NHTSA #: 11105194
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jun 2018

WHILE DRIVING ON NO MORE THAN 65 MPH THE ENGINE HAS SHUT DOWN FOR NO REASON, AND WITH NO WARNING. THIS HAS HAPPENED 4 TIMES, AND ALL 4 TIMES THE POWER STEERING AND BRAKES DON'T WORK. ONCE THE CAR HAS STOPPED AND GEAR PLACED INTO PARK I HAVE BEEN ABLE TO TURN THE IGNITION AND THE CAR RESTARTS. ALL FOUR TIMES THE ENGINE IS THE ONLY THING THAT TURNS OFF, THE RADIO CONTINUES TO PLAY.

NHTSA #: 11100647
mediumUNKNOWN OR OTHER
Filed: Apr 2018

JUST BOUGHT VEHICLE NOT TOO LONG AGO HAVE HAD 3 ISSUES WITH THE CAR NOT STARTING. I PUSH THE PUSH BUTTON AND YOU HEAR IT TRYING TO TURN OVER BUT IT WON'T. ONE TIME IT STALLED IN MIDDLE OF ROAD WHEN DRIVING GOT IT TOWED TO DEALER SHIP THEY REPLACED A FUSE STARTED WORKING AGAIN. NOW IT'S HAPPENED TWICE IN LAST WEEK WHERE IT WON'T START I SEE SEVERAL OTHER COMPLAINTS FROM OTHER OWNERS WITH SAME ISSUE SOMETHING WITH THE TPIM. I CHECKED TO SEE IF THERE WAS A RECALL FOR THIS ON MY VEHICLE AND NONE CAME UP. I FEEL VERY UNSAFE NOW IN MY VEHICLE ESPECIALLY WHEN I HAVE MY CHILDREN IN IT .

NHTSA #: 11083874
mediumUNKNOWN OR OTHER
Filed: Oct 2017

NHTSA RECALL NUMBER 17V-435 SUMMARY THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. SAFETY RISK DESCRPITION FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. MANUFACTURER RECALL NUMBER T36

NHTSA #: 11040070
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2017

MY WIFE ALONG WITH OUR 4 CHILDREN WERE DRIVING DOWN THE EXPRESSWAY WHEN OUR DODGE DURANGO LOST ALL POWER. ALL THE INDICATOR LIGHTS STARTED FLASHING ON THE INSTRUMENT PANEL. IF NOT FOR MY WIFE BEING A SAFE DRIVER GOD KNOWS WHAT COULD'VE BECOME OF MY FAMILY. CAR WON'T TURN ON SAYS THERE IS NO KEY PRESENT. WIPERS COME ON AND OFF, AC BLOWS HOT AIR, DOORS WON'T UNLOCK, RADIO TURNS ON AND OFF. IT'S VERY UPSETTING WHEN YOU THINK YOU'RE BUYING A QUALITY VEHICLE ONLY TO HAVE IT TURN OUT LIKE IT DID. MY WIFE HAS EXPRESSED THAT SHE NO LONGER WANTS TO DRIVE THE VEHICLE AS SHE IS SCARED SOMETHING LIKE THIS MIGHT HAPPEN AGAIN.

NHTSA #: 11013026
mediumUNKNOWN OR OTHER
Filed: Jun 2017

VEHICLE STALLS AND THEN POWER GOES OFF WHILE BEING DRIVEN ON OCCASION. VEHICLE WILL NOT START ON FIRST TRY. MULTIPLE TRIES ARE NECESSARY BEFORE VEHICLE STARTS. THIS HAS BEEN GOING ON FOR SOME TIME. DATE ON "WHEN DID THIS HAPPEN" IS APPROXIMATE AS IT HAPPENS ON MULTIPLE OCCASIONS.

NHTSA #: 10992981
mediumUNKNOWN OR OTHER
Filed: Jan 2017

I HEAR A VERY LOUD KNOCKING NOISE WHEN I ACCELERATE, I THOUGHT IT WAS COMING FROM THE FRONT WINDOW WHICH I HAD REPLACED AND IT CONTINUES TO MAKE THE LOUD NOISE WHEN YOU REACH LIKE 50 MPH AND SOMETIMES EVEN LESS.

NHTSA #: 10946639
mediumUNKNOWN OR OTHER
Filed: Aug 2016

NAVIGATIONAL SUDDENLY STOPPED WORKING. RADIO WORKS. I WAS TOLD BY DEALERSHIP I NEED TO BUY A WHOLE NEW RADIO SYSTEM. THEN THE GENTLEMAN SAID," THAT IS SO FUNNY BECAUSE TWO OTHER CUSTOMERS ONE WITH A JEEP AND ONE WITH A DODGE CHALLENGER COMPLAINED ABOUT THE SAME THING". PLEASE INVESTIGATE. I HAVE BEEN THROUGH THE VISOR FIRE THAT THE DEALERSHIP REFUSED TO HANDLE, JARRETT FORD DID ALL REPAIRS AND FCA PAID THEM. THIS IS DEFINITELY AN ISSUE. THANK YOU.

NHTSA #: 10893743
mediumUNKNOWN OR OTHER
Filed: Nov 2015

THE RECALL ISSUED TO ME BACK IN APRIL HAS NOT BEEN RESOLVED. THE DEALERSHIP CLAIMS THAT THE PART HAS BEEN ORDERED, BUT I AM STILL WAITING FOR THEIR CALL FOR SERVICE. THE RECALL R09 HAS NOT BEEN CORRECTED. I WOULD LIKE TO HAVE RESOLUTION TO THIS AS SOON AS POSSIBLE. IF THERE IS A SAFETY RISK INVOLVED, IT SHOULD BE A PRIORITY TO FIX.

NHTSA #: 10788097
mediumUNKNOWN OR OTHER
Filed: Oct 2015

RADIO HAS BLANKED OUT ON NUMEROUS OCCASIONS. THE FIRST TIME IT WAS SERVICED WAS 2 WEEKS AFTER THE TRUCK WAS PURCHASED, THE TRUCK HAS HAD THIS ISSUE INTERMITTENTLY SINCE PURCHASE.

NHTSA #: 10781490
mediumUNKNOWN OR OTHER
Filed: Apr 2015

THIS VEHICLE WAS PURCHASED NEW IN NOVEMBER OF 2013. SINCE THAT TIME WE HAVE RECEIVED 4 RECALL NOTICES ON THE VEHICLE. TWO NOTICES FOR P14/NHTSA 14V-154 (BRAKE BOOSTER). ONE FOR P36/NHTSA 14V-391 (SUN VISOR WIRING). ONE FOR R09/NHTSA 14V-115 (FUEL PUMP RELAY). WE HAVE CALLED THE SELLING DEALER REGARDING THE BRAKE BOOSTER AND THE SUN VISOR AND STILL HAVE NOT RECEIVED ANY TYPE OF NOTIFICATION OF PARTS RECEIVED TO REPAIR. YESTERDAY, WE RECEIVED THE RECALL REGARDING THE INTERNAL FUEL PUMP RELAY, WITH VERBIAGE THAT FIAT CHRYSLER AUTOMOBILES (FCA) DOES NOT CURRENTLY HAVE THE PART AVAILABLE TO PERFORM A "PERMANENT REMEDY." TWO OF THEM ARE SAID TO POSSIBLY CAUSE A FIRE AND THE OTHER A POSSIBLE CRASH. FOR CHRYSLER GROUP LLC/FCA US LLC TO BE ABLE TO GO THIS LONG WITH OUT REPAIRING THESE DEFECTS IS SIMPLY NOT ACCEPTABLE. *TR

NHTSA #: 10712581

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