2011 Chevrolet Tahoe Seat Belts Problems

ON MARCH 17,2015 I LEFT MY HOME DRIVING MY VEHICE WITH THE SEAT BELT ON I GOT TO MY DESTINATION AND WHEN I TRIED TO FASTENED MY SEAT BELT , I HAD TO DRIVE BACK HOME UNBUCKLE, I WENT TO THE DEALERSHIP TO GET IT THIS SAFETY CONCERN CHECKED, THEY CAME BACK AND TOLD ME THAT THE DRIVERS SEAT BELT LATCH WAS STUCK IN CLOSED POSITION, THEY NEVER SAID IT WAS DUE TO WEAR AND TEAR, THEY SAID THEY HAD TO REPLACE IT, THEY DID AND CHARGE ME FOR IT. I FILE A CLAIM WITH CHEVROLET AND 4 DAYS LATER THEY CAME BACK SAYING THAT THEY WERE NOT RESPONSIBLE FOR THE SEAT BELT ISSUE THAT IT WAS WEAR AND TEAR, I MENTIONED TO THEM THAT MY TRUCK IS ONLY 5 YEARS OLD,THEY SAID THAY HAD TO GO BACK AND SEE HOW THE PREVIOUS OWNER TREATED THE TRUCK AND ALSO THAT I PURCHASE A USED VEHICLE. I DISAGREE WITH EVERY SINGLE WORD THEY SAID. I THINK CHEVROLET IS RESPONSIBLE FOR THE SAFETY ACCESSORIES THEY INSTALL ON EVERY SINGLE VEHICLE. I THANK GOD NOTHING HAPPENED TO ME WHILE I DROVE WITHOUT A SEAT BELT. I DON'T KNOW HOW MANY CARS OUT THERE HAVE HAD THIS SAME ISSUE.

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE REAR PASSENGER GRABBED THE SEAT BELT CAUSING IT TO TWIST AROUND THE PASSENGER'S NECK. THE SEAT BELT WAS UNABLE TO RETRACT. THE SEAT BELT HAD TO BE CUT IN ORDER TO RELEASE THE PASSENGER. THE PASSENGER SUSTAINED MINOR SCRATCHES TO THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.