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2017 Chevrolet Impala Transmission Problems

12 owner-reported transmission complaints from NHTSA data

12
Complaints
1
Crashes
Jan 2021Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (12)

criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Sep 2023

Your car suddenly started jerking while you were driving, then completely stalled and had to be towed. OnStar indicated the problem was with the engine control module (ECM) and transmission control module (TCM), which are the computers that manage your engine and transmission. This type of failure can be dangerous when it happens on the road. Fixing this will likely involve diagnosing and possibly replacing one or both of these control modules.

NHTSA #: 11544426
highPOWER TRAIN
Filed: Mar 2025

Your check engine light came on while driving. A mechanic found problems with your catalytic converter, transmission oil cooler hose, and transmission itself. Even after repairs, the same problems returned, and the mechanic said your transmission needs to be replaced. This happened at 129,000 miles.

NHTSA #: 11647855
highPOWER TRAIN
Filed: Nov 2023

While driving uphill at 40 mph, your car lost power and wouldn't accelerate even when you pressed the pedal hard. The problem started intermittently but became a regular issue, with the transmission overheating warning light turning on during later failures. Before the main failure, you may have noticed the transmission jerking and hesitating. Your dealer diagnosed that the transmission needs to be replaced.

NHTSA #: 11553159
highPOWER TRAIN
Filed: Oct 2023

Your transmission is jerking severely when shifting from first to second gear, causing physical discomfort. The dealership confirmed the issue and found leaking transmission coolant lines. The manufacturer has scheduled an inspection to diagnose the root cause of the jerking and fluid leak.

NHTSA #: 11548849
mediumPOWER TRAIN
Filed: Mar 2026

The car will not or is slow to shift into gear. The transmission will not shift into gear..

NHTSA #: 11727869
mediumPOWER TRAIN
Filed: Sep 2022

Was driving and lost power steering. Message came up stating power steering service drive with caution. Drove straight to dealership.

NHTSA #: 11486179
mediumPOWER TRAIN
Filed: Dec 2021

Vehicle jerks and shakes when I accelerate. Took to dealership stated torque issue in transmission. New transmission needed. Purchased Nov 2020 from same dealership only has 112500 miles. This should be recall.

NHTSA #: 11445698
mediumPOWER TRAIN
Filed: Jan 2021

WHEN DRIVING UP HILL AT LOW SPEED A ROUGH CLUCK OCCURS WHEN GEAR CHANGES TAKE PLACE BETWEEN 2ND TO 1ST GEAR.

NHTSA #: 11386789
mediumPOWER TRAIN
Filed: Sep 2020

TRANSMISSION FAILURE OF MY 2017 CHEVY IMAPLA LT WHILE DRIVING ON INTERSTATE ON 9/26/20. I HAVE 164,000 ON THE VEHICLE AND ACCORDING TO VEHICLEREPORTS.COM THE LIFETIME EXPECTANCY OF THESE TYPES OF VEHICLES ARE ONLY 160,000. THE TORQUE CONVERTER INSIDE ON THE TRANSMISSION ARE KNOWN FOR FAILING AND COSTING MANY CUSTOMERS SUCH AS MYSELF TONS IN REPAIR COSTS. THERE ARE MANY CONSUMER COMPLAINTS ONLINE OF THE BAD SHIFTING IN 1ST AND 2ND GEAR ON THESE VEHICLES. THE TRANSMISSION JERKED SO BAD REPEATEDLY UNTIL IT CAUSED HEADACHES.

NHTSA #: 11361513
mediumPOWER TRAIN,ENGINE
Filed: Jul 2020

I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY

NHTSA #: 11337579
mediumPOWER TRAIN,ENGINE
CrashFiled: Aug 2018

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, 909-713-6481) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED AND TOWED TO THE SAME DEALER. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

NHTSA #: 11123322
mediumPOWER TRAIN
Filed: Feb 2017

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

NHTSA #: 10956971

Other 2017 Chevrolet Impala Issues