Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2000 Chevrolet Impala — Known Issues & Recalls
Complaints from Jan 2001 to Dec 2014
The most reported issue is engine and engine cooling problems (121 complaints). 50 complaints involved crashes. 74 involved fires.
Open Safety Recalls (10)
NHTSA Campaign: 15V701000
Component: ENGINE AND ENGINE COOLING:ENGINE
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Fix: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
NHTSA Campaign: 14V400000
Component: ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
NHTSA Campaign: 09V116000
Component: ENGINE AND ENGINE COOLING
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Risk: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Fix: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
NHTSA Campaign: 09E005000
Component: STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Fix: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
NHTSA Campaign: 08E063000
Component: STEERING
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
Risk: IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
NHTSA Campaign: 07E021000
Component: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Fix: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
NHTSA Campaign: 00V371000
Component: AIR BAGS:SIDE/WINDOW
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING DEPLOYMENT.
Risk: IF THE INFLATOR SEPARATES, THE AIR BAG WILL NOT DEPLOY PROPERLY DURING A CRASH AND OCCUPANT PROTECTION WOULD BE REDUCED. IF IS ALSO POSSIBLE THAT A SEPARATED INFLATOR COULD BE PROPELLED DOWNWARD AND COULD RESULT IN INJURY TO A REAR SEAT PASSENGER WHOSE FOOT IS POSITIONED APPROXIMATELY UNDER THE INFLATOR MODULE.
Fix: DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG MODULE.
NHTSA Campaign: 01V136000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." A FUEL RETURN LINE CAN BECOME SEVERED IN A FRONTAL COLLISION, RESULTING IN FUEL SPILLAGE.
Risk: IF AN IGNITION SOURCE WAS PRESENT, A FIRE COULD OCCUR.
Fix: DEALERS WILL INSTALL A BRAKE MASTER CYLINDER BRACKET THAT WILL MAINTAIN POSITIONING OF THE FUEL LINE IN A FRONTAL CRASH. OWNER NOTIFICATION BEGAN JUNE 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
NHTSA Campaign: 00V228003
Component: SEAT BELTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Fix: DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
NHTSA Campaign: 04V090000
Component: FUEL SYSTEM, GASOLINE:DELIVERY
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.
Risk: THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.
Fix: DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-620-7668.
Owner-Reported Issues (20 of 856)
Engine →7 issues
Your engine compartment caught fire while the vehicle was parked, with smoke visible coming from under the hood. You were able to extinguish the fire with a fire extinguisher before it caused major damage. The dealer is waiting for manufacturer approval to perform the repair under recall campaign 09V116000. The issue occurred at 76,000 miles.
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After parking your car, you noticed smoke coming from under the hood. When you opened it, you saw flames coming from the engine manifold and head gasket area. You used water to put out the fire, but the exact cause wasn't determined. This type of engine fire typically requires inspection and replacement of damaged gasket seals and any burned engine components.
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Your check engine warning light came on after the dealer completed a recall repair for engine and cooling system work. You noticed the vehicle nearly caught fire following this service. The problem occurred at 195,795 miles. The fix will likely involve diagnostic testing to identify what triggered the check engine light and addressing any issues with the engine or cooling system components.
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Your car is suddenly losing all power and stalling while driving on city streets and at stop lights, happening at least once daily. Sometimes it restarts normally, sometimes it restarts roughly with shaking, and sometimes it won't start for 30 minutes or more. The problem is unpredictable — it might happen within the first few minutes of driving or after 45 minutes — and two repair shops haven't been able to diagnose it, even though the MAP sensor was already replaced based on error codes. The underlying cause remains unknown, and you should not drive the car until the stalling issue is properly diagnosed and repaired.
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Your car has a known safety defect where engine oil can drip onto the hot exhaust manifold during hard braking, potentially causing an engine compartment fire. This complaint describes an engine fire that occurred after the dealership performed recall work, though the fire department couldn't confirm the exact cause. Even though your car may have been repaired under previous recalls, General Motors determined those repairs weren't sufficient and additional work is needed to fully address this fire risk.
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When you tried to start your car, the engine failed to turn on and made a loud explosive noise. The engine cover, fuel cap, and intake manifold detached from the engine during this event. This happened at around 185,000 miles on your vehicle. Getting the engine professionally inspected and having the detached components reinstalled or replaced will likely be necessary.
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Your intake manifold developed a crack, causing fuel to leak and vapors to release while your car was parked. This happened around 120,000 miles. The problem was not diagnosed or repaired, and Chevrolet was not notified of the issue. Fixing this will likely require replacing the cracked intake manifold.
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Air Bags →2 issues
Your car was hit on the front passenger side at 25 mph when another vehicle ran a stop sign, but the airbags failed to deploy. Your passenger sustained neck and back injuries that required medical treatment. The airbags should have inflated to protect occupants in this type of collision.
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Your driver's side airbag deployed unexpectedly when you started your vehicle, even though no warning lights appeared on the dashboard. Fortunately, you weren't injured, but the airbag system needs to be inspected and likely replaced to prevent this from happening again.
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Electrical System →2 issues
Your ignition key keeps rotating back to the off position while driving, causing your engine to shut off unexpectedly. The dealer attempted a recall repair by adding a ring to the key, but the problem persisted—your engine shut off again while driving at normal speeds, forcing you to pull over safely. The vehicle was towed but hasn't been repaired yet. Fixing this will likely involve replacing the ignition switch or cylinder assembly.
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Your car won't start even though the battery is good. When you turn the key in the ignition, nothing happens—no sounds, no response. This could be an issue with the starter motor, ignition switch, or electrical connections that need diagnosis and repair.
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Engine,fuel/propulsion System →1 issue
When you turned the key to start your car, you heard a very loud pop, and the engine immediately began smoking and caught fire, resulting in total engine destruction. Your car had been running normally just two days before with no warning signs or issues. The fire department investigated and determined the cause.
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Steering,electrical System,service Brakes →1 issue
While driving at 50 mph, your ignition key shifted position in the ignition switch, which caused your engine to shut off, your power steering to fail, and your brakes to stop working. You were unable to control the vehicle and crashed head-on into another car. Both driver and passenger airbags deployed, and you sustained a serious laceration from airbag components. This vehicle was subject to a recall (NHTSA campaign 14V400000) that you never received notification about.
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Engine And Engine Cooling,fuel System, Gasoline →1 issue
Your car made a clunking sound when you started it, and you noticed a fire had erupted near the exhaust manifold, though it went out on its own. Your vehicle also misfired intermittently and ran sluggishly. The dealer will need to diagnose what caused the fire and the misfiring, which likely involves inspecting the exhaust manifold area and fuel system components for leaks or damage.
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Electrical System,engine →1 issue
Your car has been experiencing coolant leaks and is overheating even after repairs. You've noticed the windows stopping and starting intermittently, and now the car won't start after shutting off while you were driving. The combination of coolant loss, overheating, electrical issues, and starting problems suggests multiple failing systems that need immediate diagnosis.
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Engine And Engine Cooling →1 issue
Your intake manifold developed a crack and began leaking fuel and releasing vapors while the vehicle was parked. The manifold had been replaced by a certified mechanic two years earlier, but the same problem happened again. The cracked manifold then ruptured and caught fire, which your family was able to extinguish before anyone was injured. Fixing this will require replacing the intake manifold and inspecting the fuel system for damage.
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Electrical System,exterior Lighting →1 issue
While driving at various speeds, your car suddenly shut off and your turn signals stopped working intermittently. The exact cause of these failures wasn't determined. The repair likely involves diagnosing the electrical system connection, possibly including the turn signal switch, wiring, or related electrical components.
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Exterior Lighting,engine,fuel/propulsion System →1 issue
Your intake manifold is subject to a Takata recall and needs to be serviced. Additionally, your fuel system isn't delivering fuel to the engine properly. You should contact a Chevrolet dealer to address both the recalled intake manifold and have the fuel flow system diagnosed and repaired.
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Electrical System,engine,fuel/propulsion System →1 issue
Your car won't start reliably—you hear a single click when turning the key and the security light stays on. The problem started 3 weeks ago, and while disconnecting and reconnecting the battery cables temporarily fixes it, the car only starts a few times before failing again. A diagnostic reset may help temporarily, but the issue keeps returning.
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Power Train,wheels,service Brakes →1 issue
Your tires are showing dry rot after only 3 years and 9,000 miles, even though they were advertised to last 100,000 miles. Additionally, your ABS warning light stays on despite having a new ABS system, and your transmission shifts hard when the engine reaches 140 degrees. You may need to have the ABS sensor checked and the transmission inspected by a mechanic.
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Related Vehicles
Other Chevrolet Impala years:
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