2004 Bmw X5 Airbags Problems
31 owner-reported airbags complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (31)
Your passenger seat airbag warning light has been on since you bought the vehicle, and you believe it's caused by a faulty seat occupancy sensor. You're concerned that the airbag may not deploy in a crash if your wife is sitting in that seat, and you've checked that your vehicle either wasn't included in the recall or the recall has expired. Fixing this will likely involve replacing the seat occupancy sensor mat under the passenger seat.
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Your BMW X5 was struck on the driver's side while traveling at 15 mph, but the airbags failed to deploy during the collision. You sustained injuries to your right shoulder, back, and neck that required medical attention, and the vehicle was destroyed. The airbags should have inflated to protect you during this side-impact crash.
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You were in a crash at 30 mph when another vehicle ran a red light and hit your X5. Your airbags failed to deploy during the collision, and you sustained injuries to your neck and back that required medical treatment. The vehicle was totaled. The airbag system should have activated to help protect you in this type of crash.
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Your passenger side seat belt warning light and airbag warning light stay on continuously. This could indicate a problem with the seat belt sensor, airbag system, or their electrical connections. You should have a diagnostic scan performed to identify which component is triggering the warnings, as the airbag system requires proper function for safety.
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WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY. MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN. I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT. I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN FINE WITH MY SEAT BELT ON. I FEEL LIKE THE AIRBAGS SHOULD HAVE NOT DEPLOYED UNDER THESE CONDITIONS. I NOW SUFFER FROM DEPRESSION, CAN'T WORK DOING WHAT I HAVE DONE FOR OVER 20 YEARS NOW AND ANYTHING ELSE VERY LONG WITH OUT BEING IN PAIN IN MY NECK. I AM VERY UPSET OVER THIS. *TR
DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT. *TR
THE FOLLOWING MESSAGE CAME ON THE SCREEN OF THE IDRIVE OF THE CAR WHEN MY 76 YEAR OLD MOTHER WAS PLACED IN THE PASSENGER SEAT AFTER RETURNING TO THE PARKING LOT AFTER HER DOCTOR VISIT: "PASSENGER RESTRAINT SYSTEM MALFUNCTION". IT HAS BEEN ON SINCE. *TR
IN MARCH PASSENGER SIDE SEAT BELT AIR BAG LIGHT TURN ON FOR NO REASON. I HAVE SEARCHED ON THE INTERNET AND COME TO KNOW THAT THERE WAS A RECALL ON THIS ISSUE FROM BMW FOR 2004 525I SERIES. I CALL LOCAL DEALERSHIP BMW OF PLANO TEXAS AND PROVIDE THEM MY VIN NUMBER AND OTHER INFORMATION AND THEY SAID IT IS NOT COVERED. EVEN THOUGH IT IS NOTED ON NHTSA SITE THAT 100K OR 10 YRS THIS RECALL IS COVERED. NOT SURE WHAT CAN I DO AS THIS IS REAL SERIOUS ISSUE WHERE AIR BAG WILL NOT BE ENABLED EVEN IF A PASSENGER SIT IN THE SEAT
I OWN A 2004 BMW 530I. AS I WAS PULLING OUT OF MY DRIVE-WAY, THE PASSENGER RESTRAINT MALFUNCTION LIGHT APPEARED AND HAS NOT GONE OFF. I TOOK IT TO THE DEALER, BEFORE I BECAME AWARE OF THE RECALL, AND HE TOLD ME IT WAS BECAUSE I PLACED MY PURSE IN THE PASSENGER SEAT. AFTER SEARCHING HIS DATABASE, HE TOLD ME IT WAS NOT UNDER WARRANTY AND THEREFORE, I WOULD HAVE TO PAY THE TOTAL COST TO REPAIR IT. I WOULD BELIEVE THIS IF MY VEHICLE WASN'T A 2004 AND I HAVE BEEN PLACING MY PURSE IN THE PASSENGER SEAT SINCE I FIRST PURCHASED IT BRAND NEW IN 2004! *TR
TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT THE AIR BAG AND PASSENGER RESTRAINT LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,000. *TR
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THE SENSOR MODULE ON THE PASSENGER SEAT THAT CONTROLLED THE AIR BAGS BECAME INOPERABLE AND CAUSED THE AIR BAG LIGHT TO REMAIN ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THEY HAD TO REPLACE THE AIR BAG SENSOR AT THE OWNERS EXPENSE. THE MANUFACTURER STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000. UPDATED 05/10/2013 *JS
MY FRONT PASSENGER SEAT OCCUPANT DETECTION MAT HAS CRACKS IN IT AND DOES NOT FUNCTION PROPERLY. MY FRONT AIRBAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT. THERE HAS BEEN A RECALL FOR THAT PART FOR MY MAKE MODEL AND YEAR BUT BMW NORTH AMERICA CLAIMS THAT MY VIN NUMBER IS NOT ON THE LIST EVEN THOUGHT MY MAKE MODEL AND YEAR IS A PART OF THE RECALL. THERE ARE ALSO SEVERAL OTHER RECALLS FOR THIS PARTICULAR CAR AND AGAIN MY VIN IS NOT ON THE LIST BUT I HAVE THE ISSUES LISTED IN THE RECALL. *TR
MY CAR HAS THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ON THE NAVIGATION SCREEN AND ALSO THE SEATBELT LIGHT AND THE AIRBAG LIGHT ARE ILLUMINATED ON THE DASHBOARD. THERE IS A RECALL FOR SEAT OCCUPANCY SENSOR BELOW AND AS YOU CAN SEE MY CAR FALLS WITHIN THE CRITERIA AS THE CARS AFFECTED BY THE RECALL BUT A VISIT TO MY LOCAL BMW DEALER REVEALED THAT THERE WAS NO ACTIVE RECALLS UNDER MY VIN NUMBER. THIS IS AN OBVIOUS SAFETY ISSUE AS AIRBAGS WILL NOT DEPLOY AND THE RISK OF BEING SERIOUSLY HURT OR KILLED. THIS IS SOMETHING THAT BMW SHOULD REPLACE IN MY CAR UNDER THE RECALL AS IT HAS THE SAME MALFUNCTIONING PART SUCH AS THE CARS LISTED BELOW. RECALL ID # 57362 - AIR BAGS:FRONTAL RECALL DATE AUG 05, 2008 RECALL DATE: AUG 05, 2008 MODEL AFFECTED: 2006 BMW 3-SERIES SUMMARY: BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. CONSEQUENCES: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. REMEDY: DEALERS WILL REWORK THE FRONT PASSENGER SEAT SENSOR MAT SO THAT EXTERNAL FORCE APPLICATION TO THE SEAT DOES NOT CAUSE A CRACK TO THE MAT. THE RECALL BEGAN ON NOVEMBER 6, 2008. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. POTENTIAL UNITS AFFECTED: 200000 NOTES: BMW OF NORTH AMERICA, LLC *JS
RESTRAINT SYSTEM FAULT. *TR
THE FRONT PASSENGER SEAT SENSOR TRIGGERS THE SAFETY WARNING LIGHT ON ALL THE TIME. IT MAY AFFECT THE AIRBAG OPERABLE. THIS IS A KNOWN ISSUE AND WAS SUBJECT OF A VOLUNTARY RECALL PROGRAM IN 2008 BY BMW. DESPITE MANY OTHER CAR OWNERS (AS EVIDENCED BY COMPLAINTS TO NHTSA AND ONLINE CAR FORUMS), INCLUDING MYSELF, HAVING THIS ISSUE AS DESCRIBED WITHIN THE RECALL PROGRAM FOR CARS OF THE MAKE AND YEAR OF THE PRODUCTION, ONLY 200K WITHIN A SPECIFIC VIN RANGE WERE RECALLED. *TR
BMW REFUSED TO FIX THE NHTSA ACTION NUMBER: EA08001 AND NHTSA CAMPAIGN ID NUMBER : 08V384000 FRONT PASSENGER AIR BAG WARNING. *TR
TL* THE CONTACT OWNS A 2004 BMW 545. THE CONTACT STATED THAT THE AIR BAG AND PASSENGER RESTRAINT LIGHTS WERE ILLUMINATING ON THE DASH BOARD. THE CONTACT TOOK THE VEHICLE TO A DEALER AND WAS TOLD THAT THE PASSENGER SEAT OCCUPANT DETECTION MAT FAILED. THE DEALER STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V384000 (AIR BAGS: FRONTAL), BUT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,200.
WITHIN THE PAST 6 MONTHS OF DRIVING, MY AIRBAG FOR THE PASSENGER SIDE HAD TRIPPED THREE TIMES. THE THIRD TIME I BROUGHT IT IN, I RESEARCHED ON A RECALL FOR THE PASSENGER SENSOR. I PRINTED OUT THE PAGE FROM SAFERCAR.GOV, AND THEY TOLD ME THAT MY VIN# DOES NOT FALL UNDER THE CATEGORY. THE RECALL SPECIFICALLY STATED FOR MY BMW 545I 2004. I AM NOT HAPPY DUE TO THE FACT THAT YOU BUY A CAR AND FOR SOMETHING THAT CANNOT WEAR OUT BRAKES... *TR
TL*THE CONTACT OWNS A 2004 BMW 545I (NA). THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE MALFUNCTION CONTINUED UNTIL THE ENGINE WAS SHUT OFF. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THAT THE AIR BAG SENOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
I OWN A 2004 545I AND THE AIRBAG LIGHT CAME ON. I HAVE NEVER HAD AN ACCIDENT OR ANYTHING IN THIS CAR. I TOOK IT TO A LOCAL AUTO SHOP TO HAVE IT DIAGNOSED AND IT SHOWED THAT THE PASSENGER AIRBAG LIGHT WAS FAULTY. WHEN I RESEARCHED IT ON THE INTERNET, I FOUND A RECALL FOR THE PASSENGER AIRBAG SENSOR WHICH SPECIFICALLY FIT MY 2004 545I BMW. WHEN I CALLED THE BMW DEALERSHIP THEY CLAIMED THAT MY CAR WAS NOT INCLUDED IN THE RECALL AND IT WOULD COST ME ABOUT $1200.00 TO FIX! HOW CAN THIS BE WHEN THE RECALL SPECIFICALLY FITS THE DESCRIPTION OF MY VEHICLE? PLEASE HELP!! *TR
THE AIRBAG INDICATOR LIGHT HAS BEEN ON SINCE WE PURCHASED THIS VEHICLE FROM A PRIVATE PARTY TWO YEARS AGO. THE LOCAL DEALER AND ANOTHER SERVICE SHOP HAVE TOLD US THE AIRBAG SENSOR MAT IN THE PASSENGER SIDE SEAT IS NOT OPERATING PROPERLY. THE RESULT BEING THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. THERE HAS BEEN A RECALL FOR THIS REPAIR FOR OUR SAME YEAR, MAKE AND MODEL. HOWEVER, WHEN WE CONTACTED BMW THEY SAID THAT THE RECALL IS VIN # SPECIFIC AND OUR VIN WAS NOT PART OF THE RECALL. IT IS OUR FEELING THAT OUR VEHICLE SHOULD BE REPAIRED AT BMW'S EXPENSE AS THEY ARE AWARE OF THIS EXACT SAME PROBLEM IN THE SAME YEAR AND MODEL OF OUR VEHICLE. *TR
I HAD MY 2004 BMW 525I IN THE DEALER FOR THE AIR BAG SEAT MAT RECALL IN MARCH '09 AND HAD NO PROBLEMS BEFORE WITH THE AIR BAG SYSTEM BEFORE THIS RECALL WAS PERFORMED. ON DECEMBER 23, 2009 THE VEHICLE WAS PARKED AT A LOCAL MALL WHILE WE WERE DOING SOME CHRISTMAS SHOPPING. COME OUT FROM SHOPPING AND START THE VEHICLE TO FIND THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED, AIR BAG LIGHT ILLUMINATED ON CLUSTER, AND THEN THE I-DRIVE STATED FAULT IN PASSENGER SIDE AIR BAG SYSTEM. I CONTACTED THE DEALER AS THE PREVIOUS REPAIRS WERE ONLY COMPLETED 9 MONTHS AND 4K MILES AGO, VEHICLE HAS 62K ON IT NOW. DEALER STATES FRONT CRASH SENSORS ARE BAG AND THE BILL WILL BE $700. THE REPAIRS REQUIRED THE REMOVAL OF THE BUMPER, REMOVE AND REPLACE AIR BAG SENSORS, AND PROGRAMMING. UNDER THE RECALL NHTSA STATES BMW WILL EXTEND THE WARRANTY FOR 10YRS UNLIMITED MILEAGE, THINK AGAIN BECAUSE I HAD TO PAY THIS BILL OUT OF POCKET. THE EXTENDED RECALL ONLY COVERS THE SEAT MAT I'M TOLD. I CONTACTED BMW CUSTOMER SERVICE WHO WAS NO HELP AT ALL WITH THIS PROBLEM. I DID SOME INVESTIGATING MYSELF AND FOUND MANY COMPLAINTS ABOUT THE FRONT CRASH SENSORS FAILING IN THESE VEHICLES AND WONDERING WHEN THIS WILL BE LOOKED INTO BY NHTSA? IF YOU HAVE EXPERIENCED THIS SAME PROBLEM EMAIL ME. *TR
FAILURE OF THE "VEHICLE CENTER SATELLITE MODULE". *TR
TL*THE CONTACT OWNS A 2004 BMW 525. THE CONTACT STATED THAT TWO AIR BAG LIGHTS ILLUMINATED ON MAY 18, 2009. THE LIGHTS INDICATED THAT THE FRONT PASSENGER AIR BAG FAILED AS WELL AS THE RESTRAINT FOR THE AIR BAG. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE WILL BE TAKEN IN FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 46,000.
I OWN A 2004 BMW 545I SEDAN AND THE PASSENGER AIRBAG LIGHT CAME ON FOR A WHILE ALREADY, AND I READ ABOUT THE RECALL ON YOUR WEBSITE AND CALLED BMW NA AND THEY TOLD ME THAT MY CAR WAS NOT UNDER THE RECALL. AND TOLD ME TO BRING IT TO ONE OF THE BMW DEALERS TO GET IT FIX WHICH I WILL HAVE TO PAY FOR. I CHECKED AT ONE OF THE BMW DEALERSHIPS AND THEY TOLD ME IT WILL COST ME MORE THAN $1000.00 TO FIX THE PASSENGER\'S SEAT AIRBAG SENSOR. I JUST DON'T UNDERSTAND WHY MY CAR IS NOT UNDER THEIR RECALL LIST WHEN MY CAR MATCHES THE EXACT DESCRIPTION OF THE RECALL THEY ARE HAVING?! PLEASE HELP. THANK YOU! *TR
THE PROBLEM STARTED ABOUT HALF A YEAR AGO WHEN THE PASSENGER AIR BAG ON/OFF LAMP ILLUMINATED FOR A COUPLE OF MINUTES AND THEN WENT OFF, ALL WITH THE PASSENGER PRESENT IN THE CAR WITH THE SEAT BELT ON. A FEW DAYS AGO THE AIR BAG WARNING LAMP AND THE PASSENGER AIR BAG ON/OFF LAMP ILLUMINATED WHILE THERE WAS NO PASSENGER IN THE CAR. THE MESSAGE INDICATED THAT THE AIR BAG MAY NOT WORK... THESE SYMPTOMS LOOK VERY SIMILAR TO THE PROBLEM IDENTIFIED IN ONE OF THE RECALLS FOR THIS CAR; HOWEVER WHEN I CALLED BMW, THEY INDICATED THAT MY CAR IS NOT PART OF THIS RECALL AND I WILL HAVE TO PAY TO FIX THIS. *TR
PASSENGER RESTRAINT MALFUNCTION ILLUMINATED ON THE DASH. IT INDICATES THAT THE SEAT BELT LOCK AND/OR AIRBAGS MAY NOT WORK IN AN EVENT OF AN ACCIDENT. WHEN I CALLED BMW, THEY TOLD ME THAT MY CAR IS NOT COVERED UNDER THIS RECALL AND IT WILL DEPEND ON MY LOCAL DEALERSHIP IF I WILL HAVE TO PAY FOR THE REPAIR. *TR
TL*THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG SENSOR WAS DEFECTIVE. THE AIR BAG WARNING INDICATOR DISPLAYED "PASSENGER AIR BAG SYSTEM FAILURE." THE DEALER STATED THAT THE COST TO REPAIR THE FAILURE WOULD EXCEED $1,400. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 55,000. UPDATED 01/07/09. *LJ UPDATED 01/08/09. *JB
WHILE DRIVING OUR 2004 BMW X5 A PERSON RAN A STOP SIGN AND HIT ME IN THE DRIVER'S SIDE DOOR, THE IMPACT WAS SO HARD MY SUV WAS PUSHED INTO ANOTHER LANE AND THE FRONT LEFT TIRE WAS "BLOWN OUT". THE DRIVER'S SIDE DOOR HAD TO BE REPLACED DUE TO STRUCTURAL DAMAGE BUT AIRBAG NEVER DEPLOYED. I HAVE SUSTAINED A CERVICAL AND A THORACIC SPINE INJURY (HERNIATED DISCS) AND CONTINUE TO BE UNDER MEDICAL TREATMENT FOR THE PAST 10 MONTHS. IN DECEMBER I HAD TO STOP WORKING AS A RESULT OF THE ACCIDENT. MAYBE IF THE AIRBAG WORKED PROPERLY I WOULD NOT HAVE BEEN SO SEVERLY INJURED. *TR
BMW 5 2004: WHEN THE PASSENGER SEAT IS VACANT A WARNING MESSAGE (THAT THE PASSENGER AIRBAG IS OFF) IS CONTINUOUSLY DISPLAYED AT EYE LEVEL IN THE ROOF CONSOLE. THIS IS VERY DISTRACTING, ESPECIALLY WHEN DRIVING AT NIGHT. THE MESSAGE SHOULD ONLY COME ON WHEN THE PASSENGER SEAT IS OCCUPIED AND THE AIRBAG IS NOT FUNCTIONING.*AK
BMW 545I SYSTEM FAILURE 1. BRAKING AND DYNAMIC-RESPONSE 2. PASSENGER RESTRAINT SYSTEM. *AK