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2016 Volkswagen Tiguan Steering Problems

12 owner-reported steering complaints from NHTSA data

12
Complaints
Jan 2019Nov 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (12)

criticalSTEERING,AIR BAGS
Filed: Oct 2025

After hearing a loud clicking sound while turning into your driveway, your airbag warning light came on and your horn stopped working. All of your steering wheel controls are now broken. This has been happening for about 6 months, and you're being told you'll need to pay out of pocket for repairs even though you're waiting for a recall. The dealership can provide a repair quote to address these safety issues.

NHTSA #: 11694522
criticalSTEERING
Filed: May 2025

During cold winter weather below freezing, your car's electronic steering system may fail and lock up while you're driving, making it very hard to steer—especially dangerous at stops or slow speeds. A red warning light will appear on your dashboard when this happens. The steering rack and electronic steering module will need to be replaced to fix this issue.

NHTSA #: 11664084
criticalSTEERING,ELECTRICAL SYSTEM
Filed: Mar 2025

Your car's electronic power steering can suddenly fail, making it hard or impossible to turn the steering wheel left or right. When this happens, a red steering wheel warning light appears on your dashboard. This is a serious safety issue because it puts you and other drivers at risk, especially while driving on the road. The problem can happen regardless of weather conditions. Fixing this will likely require diagnostic testing and replacement of the electronic power steering motor or control module.

NHTSA #: 11647085
criticalSTEERING,ELECTRICAL SYSTEM
Filed: Oct 2024

Your check engine light keeps coming back on even after the dealership fixed the intake manifold and cleaned the valves multiple times. You've also replaced the camshaft position sensor and changed the oil, but the light continues to return. Most recently, a steering wheel warning light appeared and your steering wheel became locked, which is a safety concern that needs immediate attention.

NHTSA #: 11619768
highSTEERING,ENGINE AND ENGINE COOLING,ENGINE
Filed: Nov 2025

Your power steering suddenly stopped working while driving at various speeds, and multiple warning lights came on. A dealer diagnostic found that your steering rack, wheel speed sensors, and engine cooling fans needed replacement. An independent mechanic later discovered coolant was leaking into your engine along with other engine leaks. Repairs will likely involve replacing the steering rack assembly, wheel speed sensors, cooling fans, and addressing the coolant leak sources in the engine.

NHTSA #: 11697115
highSTEERING
Filed: Oct 2025

Your power steering cuts out after driving for 2-10 minutes, causing the steering wheel to jerk slightly and triggering an alarm with a red alert light that stays on. The power steering usually works fine for the first few minutes of driving but fails when you speed up, and sometimes doesn't work at all while you're on the road. A mechanic will likely need to diagnose the power steering system, which may involve checking the steering pump, fluid level, electrical connections, or other steering components.

NHTSA #: 11695657
mediumSTEERING,AIR BAGS
Filed: May 2022

The clock spring in my vehicle broke back in December of 2021. This was diagnosed by a Volkswagen dealership service department. It is now 5 1/2 months after the part was ordered and still no part. This makes the car undriveable. The air bag and horn do not work and the entire dash is unusable. It is a safety issue that has rendered my car undriveable for the past 5 months. We can’t get dealership to answer calls. We have found many others complaining of same thing being wrong with their Tiguan and have all been told the part is indefinitely delayed with thousands of people needing the part but none are being made. Volkswagen needs to do something to help people who purchased their product and can’t even use them. My daughter was driving the vehicle when she heard a crunch and her air bag light came on and the steering was affected. Thankfully she pulled over until someone could help her. We are still paying monthly for a car that is not driveable.

NHTSA #: 11465378
mediumSTEERING,AIR BAGS
Filed: Apr 2022

Volkswagen dealer diagnosed my car with a failed clockspring in October of 2021, which results in a failed driver's airbag, no horn, and failed steering wheel control buttons. Volkswagen currently has this part on backorder with no ETA and there are 3000 customers without this part. I have no way of obtaining this part, and therefore have no airbag or horn which is extremely unsafe. Volkswagen refuses to provide alternative transportation or a rental vehicle for me saying that it is not covered under the warranty. In addition, the car would not pass inspection in several states, and I can't sell it because it is not safe. So I'm paying for a useless car.

NHTSA #: 11460345
mediumSTEERING,ELECTRICAL SYSTEM,AIR BAGS
Filed: Oct 2019

STEERING WHEEL BEGAN MAKING A CLICKING NOISE EVERY TIME I WOULD TURN THE WHEEL EITHER RIGHT OR LEFT. THEN THE VOLUME AND SKIP BUTTONS STOPPED WORKING ON THE STEERING WHEEL, LEFT SIDE ONLY, THE RIGHT SIDE CONTROL BUTTONS ARE WORKING JUST FINE. A COUPLE OF DAYS LATER, THE AIRBAG LIGHT CAME ON THE DASHBOARD AND MY STEERING WHEEL IS STILL CLICKING WHEN I TURN THE WHEEL. DOESN'T MATTER IF I'M ON THE FREEWAY OR IN A RESIDENTIAL AREA, IT CLICKS NO MATTER WHAT AND THE AIRBAG LIGHT HAS NOT GONE OFF SINCE.

NHTSA #: 11268359
mediumSTEERING,ELECTRICAL SYSTEM,AIR BAGS
Filed: Jun 2019

CLICKING NOISE FROM STEERING WHEEL WHILE TURNING. ERROR AIRBAG MESSAGE LATER APPEARED ALONG WITH AIRBAG NOTIFICATION LIGHT. FUNCTIONS IN STEERING WHEEL CEASE TO WORK INCLUDING THE HORN. NOTICED IN MOTION ON A NEIGHBORHOOD STREET.

NHTSA #: 11222862
mediumSTEERING
Filed: May 2019

MY VEHICLE WAS IN MOTION PULLING OUT OF MY DRIVEWAY AND TURNING ONTO THE STREET WHEN THE STEERING FAILED COMPLETELY AND I WAS UNABLE TO DIRECT MY CAR. TO AVOID BLOCKING TRAFFIC I HAD TO PULL INTO MY NEIGHBORS FRONT YARD. THE CAR WAS IN MOTION AND AROUND OTHER CARS WHEN I LOST CONTROL. THIS IS THE SECOND INCIDENT WITH THIS VEHICLE.

NHTSA #: 11205905
mediumSTEERING
Filed: Jan 2019

WHILE IN THE MIDDLE A A 5 WAY BOSTON INTERSECTION MY POWER STEERING FAILED WITHOUT WARNING AND I WAS UNABLE TO DIRECT MY CAR IN BUSY TRAFFIC. I WAS ABLE TO REMAIN CALM AND TURN ON HAZARD LIGHTS TO GET MYSELF OUT OF HARMS WAY, BUT WAS EXTREMELY LUCKY. THE STEERING LIGHT CAME ON IMMEDIATE, BUT THERE WERE NO NOISES, NO PREVIOUS ISSUES, AND NO WAY OTHER THAN LUCK FOR ME TO PREVENT A SERIOUS ACCIDENT.

NHTSA #: 11171173

Other 2016 Volkswagen Tiguan Issues