MyCarTSB

2011 Volkswagen Tiguan Fuel System Problems

5 owner-reported fuel system complaints from NHTSA data

5
Complaints
1
Recalls
Sep 2013Nov 2013
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Fuel System Recalls (1)

RECALLCampaign #14V441000

FUEL SYSTEM, GASOLINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Fix: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

Owner Complaints (5)

mediumFUEL/PROPULSION SYSTEM
Filed: Nov 2015

THE VEHICLE WAS ON THE FREEWAY DOING 70MPH AND THE ENGINE SUDDENLY BEGAN KNOCKING AND COULD NOT SUSTAIN HIGHWAY SPEEDS. HAD TO STOP BY THE SIDE AND THEN SLOWLY TAKE THE NEXT EXIT. ON TAKING IT TO THE DEALER, THE MENTIONED THE IGN COILS & SPARK PLUGS WERE FAULTY AND I HAD TO PAY TO HAVE THEM REPLACED WITH NEW PART NUMBER. VEHICLE HAD ONLY 55K MILES ON IT AND HAD ROUTINE MAINTENANCE PERFORMED ON IT.

NHTSA #: 10789005
mediumFUEL/PROPULSION SYSTEM
Filed: Nov 2014

CAR LOST POWER AND LURCHED, ENGINE LIGHT STARTED FLASHING, CAR WOULD NOT DRIVE OVER 20-30 MPH. WAS ABLE TO PULL CAR OVER OFF OF 2-LANE ROAD. COULD NOT START CAR. HAD TO HAVE A TOW. THIS IS THE SECOND TIME THAT THERE HAS BEEN A FUEL INJECTION SYSTEM PROBLEM AND THE FIRST HAPPENED ALMOST A YEAR AGO. THE FUEL PUMP WAS "BAD" ACCORDING TO THE SERVICE DEPARTMENT. CAR WAS REPAIRED, ALONG WITH A REPLACED FUEL INJECTOR (2ND TIME). PICKED UP CAR AND PROCEEDED TO LEAVE THE DEALER. CAR WAS DRIVING LIKE A TRUCK AND WOULD NOT GO OVER 30 MPH. ENGINE LIGHT REPEATEDLY FLASHING, BAD FUMES IN CAR. WAS ABLE TO GET OUT OF TRAFFIC AND TURN AROUND AND MAKE IT BACK TO THE DEALER. TODAY IT'S THE COIL. AND "THIS IS A FLUKE" AND CAN HAPPEN AT ANYTIME. THEY ARE REPLACING THE COIL, BUT NOW WHEN WILL THE NEXT ONE HAPPEN? THIS 2011 TIGUAN HAS HAD NUMEROUS FUEL PROBLEMS SINCE I BOUGHT IT. ALSO, I DID EXPERIENCE THE EXTERNAL LIGHTS RECALL ISSUE AND THIS WAS FIXED EARLIER THIS YEAR. SEEMS THERE IS A LOT WRONG WITH THIS CAR AND NOW I HAVE NO IDEA WHEN THE NEXT ISSUE WILL HAPPEN AND WHERE I WILL BE WHEN THAT HAPPENS! *TR

NHTSA #: 10653409
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2014

2011 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO RECALL REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED, THE FAILURE HE EXPERIENCED, WAS NOT COVERED UNDER RECALL # 14V441000. *JB

NHTSA #: 10640996
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Filed: Nov 2013

I BOUGHT A NEW 2011 TIGUAN SE AND IT STALLS OUT AT AROUND 5 MPH. THIS IS VERY DANGERS IN PARKING LOTS ( ROLLED INTO LIGHT POST). VW SERVICE FIRST TIME I BROUGHT IT IN TOLD ME IT WAS DUE TO A BAD FUEL INJECTOR WHICH THEY REPLACED , WHEN IT HAPPENED AGAIN JUST THIS PAST NOVEMBER THEY SAID IT WAS A MELTED FUSE BOX ON TOP OF MY LIGHTS GOING OUT. *TR

NHTSA #: 10552906
mediumFUEL SYSTEM, GASOLINE
Filed: Sep 2013

TRAVELING NORTH/WEST BOUND ON INTERSTATE 94 IN MAPLE GROVE, MN. CAR SUDDENLY LOST POWER, STARTED STUTTERING, AND THEN SHUT OFF. WAITED 2 HOURS FOR A TOW ON THE SIDE OF THE FREEWAY WITH A 3 YEAR OLD IN 90 DEGREE HEAT. *TR WAS TOWED TO LUTHER WEST SIDE VW DEALER AND THEY FOUND A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE HAS BEEN ONGOING ISSUES WITH THESE PUMPS IN PREVIOUS MODEL YEARS 2009 AND 2010. THOSE YEARS WERE INVESTIGATED BY THE NTSB PREVIOUSLY AND THE VW WARRANTY FOR THE PART WAS EXTENDED AS A RESULT. BUT AS OF NOW VW IS REFUSING TO FIX THE PART UNDER WARRANTY. *TR

NHTSA #: 10542745

Other 2011 Volkswagen Tiguan Issues