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2010 Volkswagen Tiguan Cruise Control Problems

2 owner-reported cruise control complaints from NHTSA data

2
Complaints
Jun 2015Sep 2010
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (2)

mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2015

IN FEBRUARY 2014, MY TIGUAN BEGAN STALLING WHEN I WOULD SLOW DOWN TO ENTER AN OFF OR ON RAMP. I WOULD SLOW DOWN, BUT WHEN I ATTEMPTED TO SPEED BACK UP, THE CAR WOULD BEGIN STALLING OUT, AT TIMES STALLING OUT COMPLETELY. I CHANGED FUEL, THINKING THAT MIGHT BE THE PROBLEM, BUT IT WASN'T. MY NEIGHBOR, WHO HAD JUST BOUGHT A 2014 TIGUAN, TOLD ME HE HAD RECEIVED A RECALL NOTICE REGARDING STALLING ISSUES INVOLVING THE FUEL PUMP IN ALL TIGUANS FROM 2009-2014. I GOOGLED THE RECALL, AND THEN MADE AN APPOINTMENT REGARDING THIS ISSUE, TAKING MY CAR IN ON MAY 5, 2014 AT HALLMARK VOLKSWAGON, BAKERS BRIDGE RD IN FRANKLIN, TN. THE SERVICE DEPARTMENT, ACCORDING TO MY PAPERWORK, STATES THEY "REPLACED TRANSFER PUMP IN TANK ON DRIVER SIDE THEN TEST DROVE. FOUND FUEL PRESSURE STILL LOW. REPLACED IN TANK FUEL PUMP (PASSENGER SIDE) THEN RECHECKED. FUEL PRESSURES OK AND NO LONGER STALLS." SINCE THAT SERVICE DATE, MY TIGUAN HAS BEEN BACK TO BE SERVICED SEVERAL TIMES, FOR CONTINUED STALLING ISSUES, AND TO DATE, HAS NOT BEEN RESOLVED. THE STALLING NOW OCCURS AT DIFFERENT TIMES AND MORE FREQUENTLY. THE "SAFETY ISSUE" REGARDING THE STALLING IS A SERIOUS ONE, IN THAT WHEN MY TIGUAN BEGINS STALLING OUT, MY FOOT IS ON THE GAS PEDAL AND NOT THE BRAKE, RESULTING IN THE DRIVER BEHIND ME NOT KNOWING THAT I AM EITHER SLOWING DOWN OR COMING TO A STOP. I HAVE COME VERY CLOSE TO BEING REAR-ENDED ON NUMEROUS OCCASIONS DUE TO THIS ISSUE, AND IT IS ONLY A MATTER OF TIME, BEFORE I DO GET REAR-ENDED, AND THE LIKELIHOOD OF IT BEING ON A HIGHWAY BY A SEMI TRUCK IS VERY GOOD, AS I DRIVE TO CINCINNATI OFTEN TO SEE MY CARDIOLOGIST FOR HEART ISSUES. I LEAVE AGAIN IN 2 DAYS FOR HEART SURGERY IN CINCINNATI...I HAVE 3 THINGS TO FEAR: 1) GETTING THERE SAFELY 2) SURVIVING HEART SURGERY 3) GETTING BACK SAFELY ...THE STRESS OF DRIVING A CAR THAT MAY, OR MAY NOT, STALL OUT, IS NOT GOOD FOR MY HEART!

NHTSA #: 10724925
mediumVEHICLE SPEED CONTROL
Filed: Sep 2010

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR AND WOULD NOT RELEASE. THE ENGINE RPMS INCREASED TO 7,000 WITH AN UNINTENDED INCREASE OF ACCELERATION . WHEN THE BRAKE PEDAL WAS ENGAGED THE VEHICLE SLOWED DOWN AND THE RPMS REMAINED AT 7,000. THE GEAR WAS SHIFTED FROM DRIVE TO NEUTRAL AND THE VEHICLE CONTINUED WITH THE ACCELERATOR PEDAL REMAINING IN THE STUCK POSITION. THE BRAKES WERE APPLIED AND THE VEHICLE WAS PULLED OVER AND THE ENGINE TURNED OFF. THE ACCELERATOR PEDAL WOULD NOT RELEASE MANUALLY AFTER NUMEROUS ATTEMPTS, THEN SUDDENLY THE PEDAL RELEASED WITHOUT ASSISTANCE. THE VEHICLE RESTARTED WITH THE RPMS AT 7,000. THE CONTACT RESUMED WITH CAUTION. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF THE LIFE THREATENING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,490.

NHTSA #: 10353264

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