MyCarTSB

2009 Volkswagen Tiguan Engine Problems

59 owner-reported engine complaints from NHTSA data

59
Complaints
1
Recalls
1
Crashes
3
Fires
Jan 2017Dec 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Engine Recalls (1)

RECALLCampaign #08V235000

ENGINE AND ENGINE COOLING

VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.

Fix: DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.

Owner Complaints (59)

criticalENGINE AND ENGINE COOLING,ENGINE
Filed: Aug 2022

While driving at 45 MPH, your 2009 Tiguan's engine suddenly seized and stopped responding to the accelerator pedal with no warning lights. The engine needed to be completely replaced and the vehicle was not drivable. This issue may be related to a known VW engine problem (NHTSA Campaign 08V235000), though your specific VIN wasn't confirmed. Fixing this will require a full engine replacement.

NHTSA #: 11478989
criticalENGINE,ENGINE AND ENGINE COOLING
Filed: Aug 2022

Your oil pressure warning light came on while driving, and the vehicle displayed a message to stop immediately. After an initial oil sensor replacement, the problem returned and your engine began vibrating and then stalled. A dealer diagnosed timing chain and timing sensor failures, and recommended engine replacement due to the extent of the damage.

Parts you may need:

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NHTSA #: 11478431
criticalENGINE
Filed: Dec 2019

Your engine stalled and seized while accelerating at only 50,000 miles, with the check engine light appearing shortly before. A mechanic diagnosed a timing chain tensioner failure and quoted $5,800 to rebuild the engine. This appears to be part of a known defect affecting multiple Tiguans, though a class action settlement with a January 2019 deadline may no longer apply to your situation. The repair will likely involve replacing the timing chain tensioner and possibly rebuilding or replacing the entire engine.

NHTSA #: 11287592
criticalENGINE
Filed: Aug 2019

Your engine suddenly failed while driving at 35 mph in heavy traffic, making a loud rumbling noise before dying completely and leaving you stranded. The car won't restart and makes the same rumbling sound when you try. You discovered there was a timing chain settlement for your vehicle that you weren't informed about. The engine will likely need to be inspected for timing chain failure and may require timing chain replacement or engine rebuild.

NHTSA #: 11246422
criticalENGINE
Filed: Jul 2019

Your check engine light came on during startup, and shortly after, your car wouldn't start again. A mechanic diagnosed that the timing chain tensioner failed, causing the engine to jump time and severely damage the cylinder head and pistons. The repair requires a complete engine replacement, costing around $6,000, which exceeds the vehicle's value at that mileage.

NHTSA #: 11235073
mediumENGINE
Filed: Mar 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A STOP POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VAN HORN NISSAN OF SHEBOYGAN (5515 RACETRACK RD, SHEBOYGAN, WI 53081, (920) 457-8844) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,082.

NHTSA #: 11191953
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2019

I NOTICED A HUGE OIL PUDDLE WHERE MY CAR WAS PARKED. I DROVE STRAIGHT TO THE VW SERVICE DEPT IN MY AREA...THE CAR HAS LESS THAN 75K MILES & WAS LAST SERVICED BY A VW DEALERSHIP DUE TO FUEL PUMP RECALL. UPON MY DISCOVERY OF THE MASSIVE OIL LEAK, I NOW KNOW WAS SPAWNED FROM THE PCV VALVE GOING BAD WHICH HAS RESULTED IN BLOWING OUT 3 SEALS AND REQUIRING A NEW PAN. I HAVE RECIEVED AN ESTIMATE FROM A VW DEALERSHIP SERVICE DEPT AND A WELL KNOW AUTO REPAIR SHOP- BOTH HAVE QUOTED THE COST NO LESS THAN $2000 WITH POTENTIAL OF REACHING $3000. ESSENTIALLY THE PCV PART IS ABOUT $20.00 IN COST, BUT BECAUSE IT JUST "WENT BAD" AND ITS PURPOSE IS TO ALLOW THE ENGINE TO BREATHE...BLOWING OUT THESE ADDITIONAL SEALS MEANS THAT THE ENGINE WILL NEED TO BE REMOVED TO BE REPAIRED. THE CAR IS VALUED AROUND $7000 TO RESALE IN GOOD CONDITION. NOW, A CONSUMER HAS TO SPEND 30% TO 40% OF THE CARS VALUE TO REPAIR THE FAULTY VALVE THAT CAUSED ADDITIONAL ISSUES IN ORDER TO STOP THE BLEEDING. I BOUGHT THIS CAR FROM CARMAX AT 30K MILES IN NOV 2014- AT THE TIME OF PURCHASE THERE WAS NO DISCLOSURE OF A RECALL ISSUED IN AUGUST OF 2014 & DID NOT EVEN RECEIVE A LETTER REGARDING THE RECALLED UNTIL 2 YEARS LATER FROM EITHER CARMAX OR VW. IN ALL ACTUALITY THE ENTIRE SECTION IN THE OWNER'S MANUAL REGARDING THE ENGINE WAS COMPLETELY REMOVED & IS MISSING. NO INDICATOR LIGHTS CAME ON OR WERE DISPLAYED FROM THE LEAK OR SEALS. I WOULD HAVE NEVER KNOWN IF I WASN'T PARK IN A PAVER DRIVEWAY AT SOMEONE'S HOME & ASKED IF THAT LARGE OIL MARK WAS THERE PRIOR TO ME PARKING THERE IN THE PAST 24 HRS. IF I CONTINUED DRIVING MU VEHICLE, IT COULD HAVE RESULTED IN A SEQUENCE CATASTROPHIC EVENTS, IN A VEHICLE THAT HAS BEEN MAINTAINED ACCORDING TO ALL SERVICE STANDARDS & REQUIREMENTS ON BEHALF OF IT'S OWNER.

NHTSA #: 11172500
mediumENGINE
Filed: Oct 2018

I HAVE A 2009 VOLKSWAGEN TIGUAN DURING THE TIME OF FAILURE THE VEHICLE WAS AT 96,872 MILES ON IT. I WAS DRIVING DOWN THE STREET IN MY NEIGHBORHOOD, FAIRLY CLOSE TO MY HOUSE. I HAD JUST GOT OFF WORK AND WAS COMING DOWN A SLIGHT HILL. ONCE I LET OF THE THROTTLE PEDDLE THE VEHICLE JARED AND BEGAN RUNNING TERRIBLY UNTIL THE ENGINE STALLED. I WAS ABLE TO SLOW THE VEHICLE AND PARK IN FRONT OF SOMEONES HOUSE. I TRIED TO START THE CAR AND IT WOULD CRANK BUT NO START. I GOT THE VEHICLE TO MY HOUSE AND TESTED EVERYTHING I COULD UNTIL I DID A COMPRESSION TEST, NOTHING. THE TIMING CHAIN TENSIONER FAILED AND MY TIMING CHAIN JUMPED CAUSEING CATASTROPHIC FAILURE. I WAS LUCKY TO NOT BE GOING VARY FAST AND NO KIDS OUT PLAYING IN THE STREET. WELL JUST LIKE ALL THE OTHER REPORTS, VW OFFERED NO ASSISTANCE WITH THE REPAIRS. I REALLY HOPE A RECALL COMES OUT ON THIS ISSUE DUE TO THE AMOUNT OF OCCURRENCES, BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THANK YOU FOR YOUR TIME AND CONSIDERATION. SOMEBODY NEEDS TO WORRY ABOUT VEHICLE SAFETY BECAUSE WE ALL KNOW VW DOESN'T.. ITS ALL ABOUT THE $$$ TO THEM

NHTSA #: 11143596
mediumENGINE
Filed: Aug 2018

ENGINE SEIZED AT JUST OVER 117,000 MILES. REPLACED THE ENGINE WITH A NEW USED ONE AND IT SEIZED AGAIN NOT EVEN 4 MONTHS AFTER THE NEW USED ENGINE WAS REPLACED.

NHTSA #: 11121832
mediumENGINE
Filed: Apr 2018

THE VEHICLE HAS HEAVY HESITATTION ON THE HIGHWAY AND WITHIN CITY LIMITS. IT IS AS IFF THE CAR WILL STOP. I TOOK THE CAR TO THE CERTIFIED VW DEALERSHIP DUE TO THE ENGINE LIGHT BEING ON. IT WAS FOUND THAT THERE ARE METAL PIECES FROM THE ENGINE OR SPARK PLUG IN THE OIL AND HAS MESSED THE ENGINE UP. WITH REGULAR OIL CHANGES, HOW WOULD THESE PIECES OF METAL BE IN THE ENGINE. I PERFORMED SOME RESEARCH AND SAW THAT A LOT OF OTHERS HAVE HAD THE SAME ISSUES. THIS SHOULD BE SOMETHING THAT SHOULD BE REVIEWED AND LOOKED INTO FURTHER BY THE NHTSA.

NHTSA #: 11090146
mediumENGINE
Filed: Mar 2018

I STARTED HAVING ISSUES WITH THE EPC LIGHT COMING ON IN MY CAR BACK IN 2017. I WAS TOLD THAT I NEEDED "CARBON CLEANING" WHICH I HAD DONE IN JULY 2017 TO THE TUNE OF $950+. AFTER THE REPAIRS WERE DONE, MY CAR SEEMED FINE UNTIL I WAS OUT DRIVING UP A LONG HILL NEAR HOME AND MY CAR COULD NOT PICK UP SPEED. THE EPC WARNING LIGHT CAME BACK ON. I PULLED OVER AND THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE AGAIN. WEIRD, BUT NO PROBLEMS UNTIL NOVEMBER 2018 AND THE SAME THING STARTED TO HAPPEN. FOR PERSONAL REASONS, I COULD GET TO MY GARAGE, BUT JUST BEFORE I WAS ABLE TO TAKE IT IN TO HAVE THE PROBLEM CHECKED OUT AND FOR ROUTINE MAINTENANCE, I'D COME OUT OF THE GROCERY STORE FRIDAY, MARCH 9, AND MY CAR WOULD NOT WORK. HAD IT TOWED TO THE GARAGE I FREQUENT AND WAS TOLD THAT MY TIMING CHAIN TENSION HAD FAILED AND I WOULD BE LOOKING AT A BILL OF $3,100. PLEASE KEEP IN MIND THAT THIS IS THE SECOND ENGINE ON THIS CAR. I REPLACED THE ORIGINAL ENGINE AFTER IT DIED IN 2012. I PAID $7,000 FOR A NEW ENGINE ONLY TO END UP BACK IN THE SPOT WHERE I'M HAVING TO PAY LOADS OF MONEY TO HAVE THIS "NEW" ENGINE REPAIRED. THE FIRST TIME MY ENGINE DIED IN 2012, I BEGGED AND PLEADED WITH VW TO OWN UP TO THIS AND TO PAY FOR THE REPAIR. THEY ONLY OFFERED ME 10% OFF OF A NEW CAR.

NHTSA #: 11079176
mediumENGINE
Filed: Feb 2018

AT 90K MILES THE REAR MAIN SEAL HAS FAILED. THIS COMES JUST 4K MILES AFTER HAVING THE ENGINE CYLINDER HEAD REPAIRED AND ALL TIMING COMPONENTS REPLACED FROM THE TIMING TENSIONER FAILURE.

NHTSA #: 11066715
mediumENGINE
Filed: Oct 2017

TIMING CHAIN TENSIONER BROKE AND CAUSED CATASTROPHIC ENGINE DAMAGE. VW QUOTED ME MORE THAN $8,000 TO FIX AND VW AMERICA ACCEPTS NO RESPONSIBILITY. THIS CAR WAS IMPECCABLY MAINTAINED AND REPLACING/SERVICING THE TIMING CHAIN IS NOT ON THEIR MAINTENANCE SCHEDULE. THE CHECK ENGINE LIGHT WENT ON WHILE DRIVING HOME FROM WORK AT 121,000 MILES AND WAS DRIVEN TO THE MECHANIC, AS WE ALREADY HAD AN OIL CHANGED SCHEDULED. WHEN THE MECHANIC WENT TO START THE CAR TO REPLACE THE CAM SENSOR (WHAT THE COMPUTER/ENGINE INDICATED WAS THE PROBLEM), THE CAR WOULDN'T START. I THEN HAD TO HAVE THE CAR TOWED TO LOCAL VW DEALER, WHERE THEY TRIED TO GET ME TO BUY A NEW CAR. WHEN I CALLED VW AMERICA, THEY REFUSE TO ACKNOWLEDGE THE FACT THAT THE TENSIONER HAS A FAULTY DESIGN AND ONLY SAY THAT THEY CANNOT HELP WITH THE COST OF THE REPAIR SINCE THE CAR IS OUTSIDE ITS WARRANTY.

NHTSA #: 11031892
mediumENGINE
Filed: Sep 2017

TIMING BELT TENSIONER FAILURE, CAUSING CATASTROPHIC ENGINE FAILURE AT JUST OVER 93,000 MILES. THIS SEEMS TO BE AN ALL TOO COMMON PROBLEM WITH THIS VEHICLE. A NEWER MODEL OF TIMING BELT TENSIONER HAS BEEN USED SINCE DECEMBER 2011. MINE HAS THE OLD STYLE. VEHICLE WAS IN MOTION WHEN ENGINE LIGHT POPPED ON, INDICATING THE ISSUE.

NHTSA #: 11021764
mediumENGINE
Filed: Jun 2017

WHEN DRIVING VEHICLE STOPPED RUNNING WHILE ON THE HIGHWAY. WOULD NOT START. TOWED TO DEALER AND TOLD THE ENGINE WAS NO GOOD AND NEEDS TO BE REPLACED. TIMING CHAIN FAILURE IS THE REASON. UNABLE TO FIX AS COST TO REPAIR IS $7000.

NHTSA #: 10999988
mediumENGINE
Filed: Jun 2017

THE TIMING CHAIN TENSIONER FAILED CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE COST TO REPAIR MY ENGINE IS $8,000. I WAS LUCKY THAT I WAS PARKED, IT HAPPENED WHEN I STARTED THE CAR. OTHERS HAVE FAILED WHILE DRIVING CAUSING LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN AFTER THE FAILURE. VOLKWAGEN IS AWARE OF THE ISSUE. THEY CURRENTLY ARE PRODUCING THE 4TH VERSION OF THE PART. THE CURRENT PART NUMBER IS 06K-109-467-K.

NHTSA #: 10995176
mediumENGINE
Filed: May 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE AT A TRAFFIC LIGHT, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT IDLE. WHEN THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 170410920. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

NHTSA #: 10983337
mediumENGINE
Filed: Mar 2017

THE TIMING TENSIONER WENT BAD AND CAUSE DAMAGE TO THE ENGINE WHICH NOW NEEDS REPLACED AT AROUND $7K-$8K. THIS WAS A KNOWN ISSUE BY VW AND THERE ARE CLASS ACTION LAWSUITS OUT THERE. I CALLED VW OF AMERICA AND THEY REFUSED TO EVEN HELP WITH THIS ISSUE DUE TO THE FACT THE WARRANTY WAS EXPIRED AND THERE ARE NO RECALLS ON THE VEHICLE. HOW COULD THERE BE NO RECALLS ON A CAR THAT THEY KNOWINGLY HAD ISSUES WITH THE TIMING TENSIONER? I CANNOT FIND ANYTHING ON THE NHTSA SITE THOUGH ON SOME FORUMS OTHERS HAVE STATED A FILE NUMBER FOR THE SAME ISSUE. I JUST THINK VW SHOULD STAND UP AND TAKE CARE OF A PROBLEM THEY KNEW ABOUT A LONG TIME AGO.

NHTSA #: 10969464
mediumENGINE
Filed: Mar 2017

TIMING CHAIN TENSIONER IS DEFECTED. THE TIMING CHAIN LOST TENSION WHILE VEHICLE WAS ON ALLOWING THE CHAIN TO JUMP ONE TOOTH CAUSING DETRIMENTAL EFFECTS TO THE ENGINE.

NHTSA #: 10967507
mediumENGINE
Filed: Mar 2017

WHIEL DRIVING ON A BUSY STATE ROAD, THE CHECK ENGINE LIGHT CAME ON AROUND 70,900 MILES. I HEARD RATTLING SOUND FROM ENGINE, FRONT END SHAKE. I PULLED OVER NEAR MY HOUSE AND SHUT THE CAR OFF. I THEN HAD TROUBLE STARTING THE VEHICLE. I WAS ABLE TO DRIVE THE CAR TO A VOLKSWAGEN DEALERSHIP WHERE THEY INFORMED ME OF THE FOLLOWING, "TECH FOUND THAT TIMING CHAIN ADJUSTER HAS REACHED ITS LIMITS. FOUND COOLANT FANS HAVE INTERNAL SHORT CIRCUIT. TECH RECOMMENDS TO REPLACE ALL TIMING CHAIN COMPONENTS AND TO REPLACE BOTH COOLNG FANS. TIMING CHAINS AND ALL COMPONENTS $2887.68 COOLING FANS $1252.16" THE TECH THEN TOLD ME HE WOULD NOT RECOMMEND ME DRIVING THE VEHICLE ANYMORE. I'M NOT SURE WHEN THE TIMING ADJUSTOR FAILED, BUT IF I WERE TO KEEP DRIVING THE TIGUAN, IT COULD HAVE CAUSED MY ENGINE TO SEIZE AT ANY TIME. I LATER BECAME AWARE FROM INTERNET RESEARCH THAT THE TIMING CHAIN TENSIONER PROBLEM WAS COMMON AMONG VOLKSWAGEN AND AUDIS WITH THE 2.0T ENGINE SOLD FROM 2008 - 2011 AND IN NOV. 2011 VOLKSWAGEN ISSUED A TECHNICAL SERVICE BULLETIN (TSB) MAKING THEIR DEALERS AWARE OF THE DEFECT. HOWEVER, THE COMPANY NEVER INFORMED CUSTOMERS. THIS PROBLEM IS CURRENTLY THE SUBJECT OF AN ONGOING CLASS ACTION LAWSUIT. VOLKSWAGEN HAS SO FAR REFUSED TO HELP ME IN ANY WAY, INSTEAD MAINTAINING THAT BECAUSE MY CAR IS OUT OF WARRANTY (6 YEARS OR 60,000 MILES) THEY ARE UNABLE TO HELP IN ANY WAY AND THAT I WOULD BE FULLY RESPONSIBLE FOR THE REPAIRS. THE TIGUAN MANUAL SAYS NO MAINTENANCE SHOULD BE NEEDED ON THE TIMING CHAIN UNTIL 130,000 MILES.

NHTSA #: 10958623
mediumENGINE
Filed: Jan 2017

AFTER NOTICING EXCESS OIL LEAKAGE WE TOOK OUR "09 TIGUAN TO OUR ASE CERTIFIED LOCAL INDEPENDENT MECHANIC WHO SPECIALIZES IN EUROPEAN CARS. HE FOUND A REAR MAIN SEAL FAILURE. VW PASADENA FOUND THE FOLLOWING: TIMING CHAIN FAILURE, CRANK CASE BREATHER FAILURE, CARBON BUILD UP ON VALVES, REAR MAIN SEAL FAILURE, PRESSURE CIRCULATION VALVE (PCV) FAILURE. VEHICLE IS WITHIN POWERTRAIN WARRANTY AND VW REALDRIVER MECHANICAL FAILURE SERVICE CONTRACT WARRANTY BY MILES, BUT NOT BY TERMS (5 YR AND 3YR RESPECTIVELY). WENT TO LOCAL DEALER, ESCALATED TO VW AMERICA, AND DENIED CLAIM 1/26/17. AFTER OWNING 10+ VW'S IN THE FAMILY THIS IS IT. ESCALATING PAST CLAIMS MGR TOMORROW AND SEEKING A RESOLUTION.

NHTSA #: 10947894
mediumENGINE
Filed: Jan 2017

THE ENGINE FOR MY PARTICULAR CAR IS VERY POORLY DESIGNED CAUSING IT TO HAVE SO MANY ISSUES ONE AFTER THE OTHER. AT ON 72K MILES I HAVE ALREADY HAD THE FOLLOWING JOBS DONE TO MY CAR: REPLACE PCV VALVE, DECARBONIZATION OF THE CAR, REAR MAIN SEAL LEAK REPLACEMENT.

NHTSA #: 10945512
mediumENGINE
Filed: Jan 2017

LARGE POOL OF MOTOR OIL UNDER THE LEFT SIDE OF THE ENGINE. DEALER INSPECTED AND INFORMED ME OF A FAILED REAR MAIN SEAL CAUSED HIGH CRANKCASE PRESSURE BUILDUP DUE TO A STUCK (CLOSED) PVC VALVE.

NHTSA #: 10944261
mediumENGINE
Filed: Sep 2016

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE INDICATOR ILLUMINATED APPROXIMATELY 30 SECONDS BEFORE THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

NHTSA #: 10907213
mediumENGINE
Filed: Aug 2016

TURNED CAR ON AND STARTED TO SHAKE AND IDLE WILDLY, ENGINE LIGHT CAME ON. TIMING CHAIN JUMPED WAS THE DIAGNOSIS, WENT TO GET 2ND OPINION SAME RESULT. MECHANIC WORKING ON VEHICLE, DONT HAVE EXACT EXTENT OF DAMAGE BUT HAVE AN ESTIMATE OF COST.

NHTSA #: 10896885
mediumENGINE
Filed: Jun 2016

CAR AT 55,000 MILES HAD COIL FAILURE. CAUSED ENGINE TO RACE AND STALL ALMOST CAUSING AN ACCIDENT. LUCKILY, IT WAS ONLY AT 25 MILES PER HOUR IN MY DEVELOPMENT.

NHTSA #: 10876000
mediumENGINE
Filed: Jun 2016

I BOUGHT MY CAR JULY 6 2015 THE FIRST WEEK THE CHECK ENGINE LIGHT CAME ON. SO THEN 2 WEEKS LATER CHECK ENGINE LIGHT COMES ON AGAIN THIS TIME CADILLAC CONVERTER WENT OUT THE THE HEAD LIGHT KEEPS GOING OUT. NO ITS IN THE SHOP FOR THE TIMING THIS CAR HAS BEEN A NIGHT MARE SINCE I GOT IT.

NHTSA #: 10872812
mediumENGINE
Filed: May 2016

MY CAR WAS PARKED IN A LOT AND WOULDN'T START. I HAD IT TOWED TO THE DEALERSHIP. THEY SAID THE TIMING CHAIN HAD JUMPED AND DAMAGED THE ENGINE BEYOND REPAIR. THEY QUOTED MY $8K TO PURCHASE A NEW ENGINE.

NHTSA #: 10870870
mediumENGINE
Filed: May 2016

TIMING CHAIN ISSUE: ON NOV 18 2015 MY WIFE WAS DRIVING FROM WORK WHEN SUDDENLY THE CAR SUDDENLY STALLED. CAR WAS TOWED TO VW DEALERSHIP IN IRVING TX,WHERE THEY DID DIAGNOSTICS AND CONCLUDED THAT THE TIMING CHAIN SLIPPED OUT AND BROKE THE CYLINDER HEAD. THE TOTAL COST WAS FIXING THAT WAS AROUND 5000$. THE DEALERSHIP TOLD ME THAT THEY WERE NO RECALL ON THE TIMING CHAIN ISSUE AND I SHOULD CALL VW OF AMERICA, WHICH I DID. I ASKED THEM WHY THE DEALERSHIP WHENEVER I TAKE THE CAR FOR SERVICE DIDNT NOT REQUEST I CHANGE THE TIMING CHAIN. ACCORDING TO THEM TIMING CHAIN IS NOT PART OF THE ROUTINE SERVICE BECAUSE ITS SUPPOSED TO LAST THE LIFE OF THE CAR. THE VW REPRESENTATIVE TOLD ME I SHOULD GO AHEAD AND FIX THE CAR AND WHENEVER THEY HAVE A RECALL ON THE ISSUE THEY WILL REFUND ME THE FIXING COST. NOW I AM STUCK WITH VEHICLE IN MY DRIVEWAY BECAUSE I CANNOT AFFORD TO FIX THE VEHICLE. AND VW WILL NOT COVER THE COSTS EVEN THOUGH THEY ARE SELLING A VEHICLE WHICH THEY STATE THE TIMING CHAIN DOESNT NEED TO BE CHANGED.

NHTSA #: 10865544
mediumENGINE
Filed: Mar 2016

THE WATER PUMP FAILED AT 106,246 MILES, IT WAS REPLACED. THE PUMP FAILED AGAIN AT 109,802 MILES, IT WAS REPLACED. THE PUMP FAILED AGAIN AT 135,473 MILES. ON ALL THREE OCCASIONS, THE PUMP FAILED ON START UP, THE CAR WAS NOT IN MOTION.

NHTSA #: 10850414
mediumENGINE
Filed: Dec 2015

TIMING CHAIN TENSIONER FAILURE: MY TIGUAN HAD BEEN RUNNING PERFECTLY AND WAS A GREAT CAR SINCE PURCHASING IT 7 MONTHS PRIOR TO THIS INCIDENT. I DROVE IT 250 MILES AND AT THE END OF THE TRIP AS I WAS PULLING INTO MY DESTINATION, I NOTICED BACK-AND-FORTH ROCKING AND THE ENGINE SOUNDING A BIT CLUNKY. I PLANNED TO TAKE IT BACK TO THE DEALER I PURCHASED IT FROM TO GET CHECKED OUT AND WASN'T GOING TO DRIVE IT IF I NOTICED THE BACK-AND-FORTH ROCKING AGAIN, BUT I DIDN'T. APPROXIMATELY 100 MILES BEFORE MAKING IT BACK HOME, I PULLED INTO A GAS STATION FOR A REST STOP. I CAME BACK OUT TO MY CAR TURNED THE KEY, AND NOTHING HAPPENED. THE BATTERY WAS AT FULL CHARGE, BUT THE ENGINE HAD THE STARTER WANTED TO FIRE UP THE ENGINE, BUT THERE WAS NOTHING. I HAD THE CAR TOWED TO MY LOCAL VW DEALER AND WAS EXTREMELY SURPRISED UPON RECEIVING NEWS THAT MY ENGINE AND TURBO WERE BLOWN AND BOTH NEEDED TO BE REPLACED. AFTER NOTIFYING THE USED CAR LOT I PURCHASED THE CAR FROM, I WAS MADE AWARE OF MY VEHICLE BEING ONE MONTH BEYOND THE 6-MONTH WARRANTY. I CALLED VW WHO SAID THEY COULDN'T DO ANYTHING TO HELP SINCE MY VEHICLE WAS WELL OVER THE WARRANTY MILEAGE. I HAVE SINCE PERSUADED THE DEALERSHIP I PURCHASED FROM TO COVER THE INSTALLATION OF A REPLACEMENT ENGINE, BUT PURCHASING THE NEW ENGINE AND TURBO(UPWARDS OF $9K FOR OEM) HAS FALLEN ON ME.

NHTSA #: 10816739
mediumENGINE
Filed: Oct 2015

ON A CROSS COUNTRY ROAD TRIP, MY 2009 VW TIGUAN WAS RUNNING PERFECTLY. STOPPED AT A REST STOP, AND WHEN TRIED TO RESTART CAR, IT RATTLED SEVERELY AND THE ENGINE LIGHT WENT ON. VEHICLE WAS TOWED TO VW SERVICE, AND I WAS TOLD I NEEDED AN ENGINE REPLACEMENT, DUE TO A FAILED TIMING CHAIN TENSIONER. IT COST ME $5800, ALONG WITH 5 DAYS OF LODGING WHILE WAITING FOR REPAIR. THE VW DEALER SUPPORTED THE FACT THAT I SHOULD GET REIMBURSED BY VW. MY VEHICLE HAD A PERFECT MAINTENANCE RECORD. THERE IS NOTHING IN THE MANUAL PERTAINING TO MAINTENANCE REQUIREMENT FOR TIMING CHAIN/TENSIONER. ALL IT TAKES IS A QUICK SEARCH ON THE INTERNET TO SEE THE UNBELIEVABLE AMOUNT OF CASES AND COMPLAINTS, EVEN TO VEHICLES WITH AS LOW AS 10,000 MILES. THERE IS APPARENTLY A NEW TENSIONER SERVICE KIT AVAILABLE TO AVOID THE CATASTROPHIC DAMAGE, BUT VW HAS NOT NOTIFIED CUSTOMERS. THIS IS ABSOLUTELY A SAFETY ISSUE. MY WIFE OR I COULD HAVE BEEN TRAVELING IN A REMOTE AREA WITH NO CELL RECEPTION, WHICH IS OFTEN THE CASE. IT IS ALSO UNACCEPTABLE TO PUT THE FINANCIAL BURDEN ON CUSTOMERS WHEN IT COULD BE AVOIDED. THIS NEEDS TO BE A RECALL. THIS IS A CANADIAN VEHICLE, BUT THE BREAKDOWN OCCURRED IN NY STATE. THIS SHOULD BE A NORTH AMERICAN RECALL.

NHTSA #: 10782823
mediumENGINE
Filed: Oct 2015

VEHICLE STARED TO RUN RUFF AND STALL CAUSING A DRIVING HAZARD. VW DEALER REPAIR FACILITATE CLAMMED THAT IT WAS FRONT CRANK SEAL P/N 06L-103-085-B COST OF PART $11.30. AFTER REPLACING THE SEAL THE DEALER THEN CLAIMED THAT THE PVC VALVE WAS BAD ALSO P/N 06H-103-495-AC $201.30. IT IS KNOWN THAT WHEN THIS PART FAILS THAT IT WILL CAUSE THE SEAL TO FAIL AS WELL. TOTAL COST OF REPAIR WAS $774.07. THIS VEHICLE HAD 66,973 MILES. THIS IS A MAJOR FAILURE OF THE VEHICLE AND CAUSE A DANGEROUS CONDITION. THE TYPE OF FAILURE SHOULD NOT OCCUR ON AN ENGINE WITH SUCH LOW MILEAGE.

NHTSA #: 10782558
mediumENGINE
Filed: Jul 2015

WAS TRAVELING JUST OFF I270 OUTSIDE OF COLUMBUS OH ON FRIDAY 7/17/2015 WHEN THE REAL MAIN ENGINE SEAL FAILED CAUSING A DUMP OF THE ENGINE OIL AND A WARNING TO IMMEDIATELY STOP THE ENGINE DUE TO LACK OF OIL PRESSURE. THERE WAS NO PRIOR WARNING AT ALL. IF HAD BEEN ON THE INTERSTATE COULD HAVE PUT US AT RISK DUE TO THE ABRUPT FAILURE. HAVE BEEN RESEARCHING THIS PROBLEM AND HAVE FOUND MANY OTHER OWNERS OF THIS VEHICLE AND ENGINE (2.0 TSI 2009 ON) IN OTHER VW'S THAT THIS IS A COMMON PROBLEM IN THE RANGE OF 80 TO 100K MILES. FINALLY HAD TO HAVE THE CAR FLATBEDDED TO A LOCAL DEALER WHERE THE ENGINE WAS DECLARED UNREPAIRABLE AND HAD TO BE REPLACED OUT OF WARRANTY AT A COST OF OVER $7,000.

NHTSA #: 10735680
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2015

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. UPON TURNING THE KEY IN THE IGNITION TO START THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TURNED OFF, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V235000 (ENGINE AND ENGINE COOLING) AND 14V441000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA #: 10725495
mediumENGINE
Filed: Apr 2015

THE MAIN REAR SEAL OF THE ENGINE FAILED. ENGINE GUSHING OIL AND LOSS OF ENGINE POWER. THE ENGINE SEAL SHOULD LAST THE LIFE OF THE VEHICLE. *TR

NHTSA #: 10703271
mediumENGINE
Filed: Apr 2015

I HAVE HAD OVER THE COURSE OF 3 YEARS ONE OF THE 4 ENGINE COILS GO OUT ON MY CAR RIGHT AFTER THE VEHICLE STARTED. MY CAR HAD 41K MILES WHEN THE FIRST WENT OUT AND NOW THE THIRD IS AT 53K. THE MECHANICS AT VW KNOW IT IS A PROBLEM AND THEY EXPECT IT. THERE IS EVEN A NEW PART WITH A NEW PART NUMBER WHICH INDICATED VW KNOWS OF THE ISSUE AND THEY REDESIGNED THE PART. ITS INSANE TO ME THERE IS NOT A RECALL ON THIS PART. *TR

NHTSA #: 10703029
mediumENGINE
Filed: Mar 2015

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THE VEHICLE FAILED TO START AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA #: 10702096
mediumENGINE
Filed: Mar 2015

COOLANT PUMP WENT OUT JAN 25 2015. I HAD PURCHASED CAR USED FROM A NON VW DEALER BUT TOOK TO IT TO A VW DEALER TO REPAIR. THEY REPLACED FOR $750.00. I RESEARCHED FURTHER ON CARFAX AND FOUND THE PUMP HAD BEEN REPLACED ALREADY BY ANOTHER VW DEALERSHIP WITHIN THE PREVIOUS 12 MONTHS. I CONTACTED VW AND HAD TO FIGHT WITH THEM TO COVER MY REPAIR WHEN IT SHOULD HAVE BEEN PART OF THE WARRANTY WITH PREVIOUS REPAIR. THEY DID REFUND MY MONEY. IT IS NOW 2 MONTHS LATER, 3/25/2015 AND I AM AGAIN EXPERIENCING A COOLANT LEAK. *TR

NHTSA #: 10701697
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2015

THE COIL, THE FUEL PUMP AND THE REAR SEAL ARE DEFECTIVE. THEY ARE COVERED FOR REPAIR UNDER AN EXTENDED WARRANTY. THE ISSUE IS THAT THIS IS THE 3RD ENGINE FAILURE THIS YEAR, ANOTHER IN THE PAST. IF YOU GOOGLE 2009 TIGUAN REAR SEAL, YOU WILL FIND MANY MANY VW OWNERS EXPERIENCING THIS SAME ISSUE AT THIS EARLY AND EARLY MILEAGE ON THIS VEHICLE. THERE IS AN APPARENT MANUFACTURERS DEFECT THAT IS BEING OVERLOOKED. *TR

NHTSA #: 10672932
mediumENGINE
Filed: Nov 2014

I BROUGHT MY TIGUAN IN DUE TO AN ENGINE LEAK AND TO HAVE AN ENGINE DIAGNOSTIC. THEY INDICATED THE MAIN REAR MAIN SEAL WAS LEAKING. 700 PLUS DOLLARS. REPAIRED THE SEAL THE LEAK STOPPED BUT THE LOW ENGINE PRESSURE LIGHT WOULD NOT GO OFF. THE THEN INDICATED THAT THE TENSIONER ARM WAS BAD AND THAT NEEDED TO BE REPLACED. I RECEIVED A CALL THE NEXT DAY THAT THE TENSIONER WAS BAD BUT THE TENSIONER CHAIN HAD WALKED OFF THE ROCKER ARM AND THAT THE ENGINE NEEDS TO BE REPLACED. I CALLED MULTIPLE TIMES TO VOLKSWAGEN CUSTOMER CARE MULTIPLE TIMES AND THEY RESPONDED THAT THEY CANT HELP WITH ANYTHING. I HAVE RESEARCHED THE TENSIONER ARM THROUGH GOOGLE AND FOUND PAGES AND PAGES OF BLOGS WITH PEOPLE THAT HAVE EXPERIENCED THE SAME ISSUE WITH THE TENSIONER ARM FAILING RESULTING IN ENGINE FAILURE. *TR

NHTSA #: 10654587
mediumENGINE AND ENGINE COOLING
FireFiled: Nov 2014

I WAS DRIVING ON ROLLING ROAD (NORTH) TOWARD OLD KEEN MILL ROAD IN SPRINGFIELD, VIRGINIA AROUND 4:05 PM ON NOVEMBER 4, 2014 (TUESDAY). I SAW THE SMOKE COMING OUT NEAR THE HOOD IN THE FRONT WHILE WAITING FOR TRAFFIC LIGHT, SO I PULLED OVER TO THE PARKING LOT NEAR A GAS STATION. I SAW PEOPLE WAVED TO ME, AND YELLED AT ME TO STOP, I GOT OFF MY CAR AND THEY TOLD ME MY CAR WAS ON FIRE AT THE BOTTOM, WE BEND DOWN AND LOOKED THE BOTTOM OF THE VEHICLE, AND SAW THE FIRE BURNING ON THE MATERIAL HANGING DOWN. FORTUNATELY, A DRIVER RAN OVER CARRYING A FIRE EXTINGUISHER FROM HIS CAR, AND A PERSON FROM THE GAS STATION ALSO BROUGHT ANOTHER FIRE EXTINGUISHER, THEY SPREAD THE FIRE EXTINGUISHER TO PUT OUT THE FIRE. I COULD NOT WAIT FOR THE TOW TRUCK, SO I CAREFULLY DROVE THE CAR TO THE VW DEALERSHIP IN FAIRFAX, VIRGINIA. THE MECHANIC LIFTED UP THE CAR AND TOOK DOWN THE BURNED LOWER ENGINE COVER, AND FIGURED THAT IT WAS BECAUSE MANY DRIED LEAVES STUCK NEAR THE ENGINE AND THE HIGH HEAT NEAR THE ENGINE CAUSING THE LEAVES TO FIRE UP AND BURN THE LOWER ENGINE COVER. I'VE SAVED THIS LOWER ENGINE COVER IN MY TRUNK, AND HAVE REPORTED THIS SAFETY INCIDENT TO THE VW CUSTOMER SERVICE. THE CASE WAS DOCUMENTED AND A CASE # [XXX] WAS ASSIGNED. I REPORT THIS INCIDENT TO NHTSA FOR THE SAFETY CONCERN BECAUSE THIS NON-FIRE-RESISTANT MATERIAL CAN CAUSE THE LIFE OF THE DRIVERS AND PASSENGERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10652651
mediumENGINE
Filed: Aug 2014

AT SLOWER SPEEDS, IDLE, COMING TO A STOP AND ACCELERATING THE ENGINE SPUTTERS CAUSING A HAZARDOUS SITUATION. THIS IS A RESULT OF THE FAILURE OF THE TIMING CHAIN TENSIONER. VW HAS CREATED IMPROVED REPLACEMENT PARTS BUT HAS NOT INFORMED ANY CUSTOMERS. ALSO THE VW TIGUAN OWNERS MANUAL CLAIMS THAT THE TENSIONER IS LIFETIME AND NEED NO MAINTENANCE. EVENTUALLY THE SPROCKET WHEELS BECOME SO WORN THAT THE CHAIN JUMPS AND DESTROYS THE PISTONS/HEADER/ENGINE. FAILURE USUALLY HAPPENS ABOVE THE 60,000 MILE POWERTRAIN LIMITED WARRANTY. VW AMERICA IS AWARE OF THE ISSUE BUT CLAIMS "LIKE ANY COMPONENT ON ANY VEHICLE, IT'S STILL POSSIBLE FOR IT TO FAIL". THEY KNOW THIS IS A SERIOUS HAZARD, THEY HAVE A FIX AND THEY DO NOT INFORM CUSTOMERS. *TR

NHTSA #: 10625753
mediumENGINE
Filed: Jul 2014

THE CAM TIMING TENSIONER FAILED WHEN TRIED TO START THE ENGINE. CHECK THE PROBLEM ONLINE AND FIND OUT A COUPLE OF SAME ISSUE IN VOLKSWAGEN VEHICLES. THE CAR IS OVER 5-YEAR WARRANTY BUT STILL IN 60K MILES WARRANTY. VOLKSWAGEN OF THE UNITED STATES DOESN'T WANT TO GIVE ANY FINANCIAL ASSISTANCE. JUST AFTER 5 YEARS OF NEW CAR WARRANTY THE CAR GOT THIS CRITICAL ISSUE IN ENGINE, I THINK THIS WOULD BE AN ESSENTIAL DESIGN DEFECT FROM VW. *JS

NHTSA #: 10608664
mediumENGINE
Filed: Apr 2014

FOR A WEEK, THERE WAS A RATTLING SOUND WHEN I STARTED MY CAR THAT USUALLY STOPPED AFTER A FEW SECONDS OF RUNNING. ON 04/05/14, I HEARD THE RATTLING SOUND THE ENTIRE TIME WHEN DRIVING. WHEN I STOPPED, MY VEHICLE CUTOFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO REPAIR SHOP WHERE THE MECHANIC TOLD ME THERE WAS NO COMPRESSION IN THE ENGINE. HE LATER EXPLAINED THE TIMING CHAIN TENSIONER BROKE WHICH CAUSED VALVES IN THE ENGINE TO BEND. RESEARCHING THE INTERNET, I NOTICED THE SAME EXACT DIAGNOSIS WAS GIVEN TO SEVERAL OTHER CONSUMERS OF THE SAME YEAR, MAKE AND MODEL. SOME OF WHOM HAD THE MISFORTUNE OF HAVING THEIR VEHICLES CUTOFF ON THE HIGHWAY. *TR

NHTSA #: 10578847
mediumENGINE
Filed: Apr 2014

ENGINE WAS LEAKING OIL ONTO GROUND IN SEVERAL LOCATIONS NEAR THE FRONT OF THE VEHICLE. NO CHECK ENGINE LIGHT OR ANY OTHER WARNING SYSTEM INDICATED A PROBLEM. TOOK VEHICLE IN FOR SERVICE AND FOUND THE REAR MAIN SEAL WAS THE CAUSE FOR THE LEAK. REAR MAIN SEAL WAS REPLACED AND TEST DRIVE INDICATED THAT THIS WAS THE PRIMARY LEAK SOURCE. SUBSEQUENTLY, TWO OTHER MINOR LEAKS WERE FOUND AND REPAIRED TO THE OIL RETURN LINE O-RING AND THE ENGINE VACUUM PUMP GASKET RESPECTIVELY. *TR

NHTSA #: 10577313
mediumENGINE
Filed: Mar 2014

REAR MAIN SEAL FAILED DUE TO MANUFACTURER DEFECT CAUSING OIL TO LEAK ON TO HOT ENGINE. EVERY 2.0 TSI ENGINE IN TIGUAN, CC, GTI, JETTA AND EOS EXPERIENCES THE SAME FAILURE AT AROUND THE SAME MILEAGE. THE REAR MAIN SEAL IS NOT A WEARING PART AND SHOULD LAST FOR THE LIFE OF A VEHICLE IF WELL DESIGNED. THIS FORUM THREAD SHOWS MANY OWNERS WITH THE SAME ISSUE AT AROUND THE SAME MILEAGE. HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?6907215-REAR-MAIN-SEAL-FAILURE-AT-80K-MILES-DUE-TO-PCV-DEFECT-ON-2-0-TSI&P=85203838#POST85203838 THE COST OF THE REPAIR WAS $1,500 AND VWOA REFUSES TO ADMIT IT IS A DESIGN DEFECT OR HELP PAY FOR THE REPAIR. *TR

NHTSA #: 10575073
mediumENGINE
Filed: Mar 2014

PCV VALVE IS DEFECTIVE AND TEARS ON 100 PERCENT OF ALL TIGUANS. THIS OVER PRESSURIZES THE CRANKCASE CAUSING A LOUD NOISE AS PRESSURIZED AIR PASSES OVER THE FRONT AND REAR MAIN SEAL DAMAGING THE SEALS. EXSESSIVE OIL LEAKS FROM THE REAR MAIN SEAL ONTO THE CATALYTIC CONVERTER CAUSING IN MANY CASES, A FIRE. *TR

NHTSA #: 10566735
mediumENGINE
Filed: Jan 2014

I HAD JUST STARTED GOING UP THE HILL I TRIED TO ACCELERATE THE CAR. IT STARTED SHAKING AND DID NOT WANT TO GO ANY FASTER. IN THE MEAN WHILE THE ENGINE LIGHT WAS FLASHING. AFTER THAT THE CAR WAS RUNNING FINE AS LONG I DID NOT ACCELERATED IT. I TOOK IT TO THE DEALER AND FOUND OUT THAT ONE OF THE COIL WAS NOT WORKING PROPERLY AND CAUSING LACK OF POWER. I HAD JUST PICKED UP THE CAR FROM THE DEALER 5 DAYS AGO BECAUSE OF THE SAFETY RECALL ABOUT THE FUSE AND THE FUSE PANEL. THEY CHANGED THE FUSE AND THE FUSE PANEL AND GAVE ME A PAPER WORK SAYING THAT MY CAR CHECKED OUT GOOD. AND THIS HAPPENS! I GOT DONE THE 60K CHECK UP 5 MONTHS AGO AND 3 WEEKS AFTER THAT THE AUXILIARY FAN GOT BROKEN. I BOUGHT THE CAR 9 MONTHS AGO AND I HAVE ALREADY SPENT OVER A THOUSAND DOLLAR ON IT. I AM REALLY FRUSTRATED WITH VW TIGUAN! *TR

NHTSA #: 10561404
mediumENGINE
Filed: Dec 2013

TODAY IS THE 17TH OF DECEMBER AND FOR THE 2ND TIME IN 4 MONTHS THE COOLANT LIGHT HAS GONE OFF IN THE CAR. THE FIRST TIME IT HAPPENED WAS TOWARDS THE END OF AUGUST (I JUST PURCHASED THE VEHICLE A FEW WEEKS EARLIER). WHEN TAKEN TO THE DEALER SERVICE DEPARTMENT THE PROBLEM WAS THE WATER PUMP WENT BAD. AFTER THE MECHANIC SAID IT WAS STILL COVER UNDER WARRANTY THEY REPLACED IT. TODAY THE COOLANT LIGHT WENT OFF AGAIN, SAME ISSUE HAS BEFORE. AFTER CHECKING THE CAR FAX THE FIRST TIME IT HAPPENED, THIS IS THE 5TH WATER PUMP REPLACED IN THE CAR IN 2 YEARS. TODAY CALLING THE DEALERSHIP, THE PERSON AT THE DEALERSHIP HAS SAID THERE ARE QUITE FEW TIGUANS THAT HAVE COME IN WITH THE SAME ISSUE THE LAST FEW WEEKS. RESEARCHING THE ISSUE ONLINE THERE ARE INDICATIONS THAT THIS IS A PROBLEMATIC ISSUE THAT HAS NOT BEEN ADDRESSED BY VOLKSWAGEN. THE WARRANTY FOR THE PART ONLY COVERS A YEAR AND 12000 MILES. *TR

NHTSA #: 10556440
mediumENGINE
Filed: Jul 2013

TAKING OFF AFTER GETTING FUEL CAR START TO IDLE ROUGH WHEN SLOWING DOWN. DROVE DIRECTLY TO DEALERSHIP LESS THAN A MILE WHERE THE CAR BARELY MADE IT INTO THE SERVICE AREA AND CHECK ENGINE LIGHT CAME ON. TIMING CHAIN BROKE AND BLEW ENGINE. VEHICLE HAS BEEN PERFECTLY MAINTAINED BY DEALER. IT APPEARS TO BE A RECURRING PROBLEM BASED ON INTERNET RESEARCH. FORTUNATELY, I WAS NOT DRIVING ON THE INTERSTATE AS NORMAL AT THAT TIME OF DAY. *TR

NHTSA #: 10524505
mediumENGINE
CrashFiled: Sep 2012

VEHICLE COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I WAS IN THE FAR LEFT LANE, AND THE ENGINE FAILED AND I WAS NOT ABLE TO MOVE TO THE RIGHT SHOULDER. I PUT MY HAZARDS ON AND CALLED FOR ASSISTANCE. WHILE ON THE PHONE IT WAS CLEAR THAT I WAS NOT IN A SAFE POSITION, SO MYSELF AND MY PASSENGER EXITED THE VEHICLE WHEN THERE WAS A BREAK IN TRAFFIC. WE WERE ABLE TO GET ACROSS TO THE RIGHT SIDE OF THE ROAD, BEHIND A GUARDRAIL. WHILE ON THE PHONE WITH 911 SOMEONE SLAMMED INTO THE BACK OF MY CAR, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. LUCKILY NO ONE WAS INJURED, AND NO OTHER CARS WERE AFFECTED. BOTH VEHICLES WERE INOPERABLE AND HAD TO BE TOWED FROM THE SCENE. I WAS TOLD BY THE VOLKSWAGEN DEALERSHIP THAT AN ENGINE COIL BROKE OFF, AND BACKFED INTO THE HARNESS, CAUSING THE ENGINE TO FAIL. IN ADDITION, I HAD JUST BEEN TO THE DEALER FOR AN OIL CHANGE THAT MORNING, AND HAD DRIVEN 8 MILES WHEN THE INCIDENT HAPPENED. THE DEALER SAYS THERE IS NO RELATIONSHIP, AND THAT ENGINE PARTS FAILED. I AM CONCERNED THAT THERE IS A DEFECT WITH THIS PART, AS I HAVE VERY LOW MILEAGE ON THE VEHICLE. THIS INCIDENT PUT ME IN AN EXTREMELY UNSAFE SITUATION, AND I WANT TO REPORT THIS IN ORDER TO FIND OUT IF THIS IS A DEFECTIVE PIECE, SO THAT THIS DOES NOT HAPPEN TO ANYONE ELSE. *TR

NHTSA #: 10475282
mediumENGINE AND ENGINE COOLING
FireFiled: Apr 2012

I WENT TO TAKE MY CHILD TO GYMNASTICS IN THE MORNING. WHEN I TURNED ON TO THE STREET THAT THE GYM IS OFF OF, MY CHECK ENGINE LIGHT CAME ON. LESS THEN 10TH OF A MILE LATER I PARKED. WE WERE EARLY SO I CALLED THE LOCAL VW DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT AND GET IN A LITTLE EARLY FOR MY SCHEDULED MAINTENANCE. WE THEN GOT OUT OF THE CAR AND ENTERED THE GYM. WITHIN 10 MINUTES OF BEING INSIDE THE GYM, A MAN CAME IN THE BUILDING AND STARTED ASKING WHO'S SUV WAS OUTSIDE BECAUSE IT SMOKING. I RAN OUT SIDE TO SEE MY VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT HAD TO COME TO PUT OUT THE FIRE. ITS COMPLETELY DESTROYED. *TR

NHTSA #: 10453740
mediumENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
FireFiled: Oct 2011

I OWN A 2009 VW TIGUAN. THE CAR BURST INTO FLAMES THIS MORNING AFTER THE CHECK ENGINE LIGHT WENT ON WHILE MY PREGNANT WIFE WAS DRIVING THE CAR THIS MORNING. THE CAR HAS BEEN MAINTAINED BY VW AND HAD ROUGHLY 22,000 MILES ON IT. I BOUGHT THE CAR FROM EVANSTON AUTOBARN VW IN 2010 AND SERVICED IT AT FLETCHER JONES VW OF CHICAGO. I FILED AN INSURANCE CLAIM THIS MORNING AND CONTACTED BOTH VW DEALERSHIPS AND YOUR 24 HOUR HELP LINE. VW HAS BEEN ZERO HELP TO US. EVERYONE SAID TO CALL MY INSURANCE COMPANY. THIS IS NOT AN INSURANCE ISSUE. THERE WAS NO COLLISION. THIS CAR SIMPLY BURST INTO FLAMES WHILE BEING DRIVEN. CHICAGO POLICE DEPARTMENT AND FIRE DEPARTMENT WAS INVOLVED AND THE REPORT # IS HT535806. *KB

NHTSA #: 10429344
mediumENGINE AND ENGINE COOLING
Filed: Jan 2011

I AM THE OWNER OF A 2009 VW TIGUAN. ON SEVERAL OCCASIONS AS I AM COASTING DOWNHILL THE CAR BEGINS TO ACCELERATES EVEN THOUGH I AM CONTINUOUSLY PRESSING THE BRAKES. AS I AM, PRESSING THE BRAKE THAT CAR BEGINS TO IDLE UP INSTEAD OF DOWN AND THE ENGINE GRINDS. *LN

NHTSA #: 10376853
mediumENGINE AND ENGINE COOLING
Filed: Jul 2010

I HAVE A 2009 TIGUAN I BOUGHT IN APRIL 2009. I ALSO FIRST NOTICED A REALLY BAD SMELL COMING OUT OF THE VENTS DURING THE SUMMER MONTHS WHEN IT'S VERY HUMID. I DIDN'T TAKE IT UNTIL THE FALL OF 2009 TO THE DEALER FOR AN UNRELATED MATTER. THEY FIXED THE PROBLEM BY PERFORMING A FILTER CHANGE AND APPARENTLY SANITIZING THE CHAMBER. IT SEEMED TO HAVE SOLVED THE PROBLEM. IT'S BEEN WARM THIS SUMMER IN THE NORTHEAST AND I'VE HAD THE A/C ON MOST OF THE TIME SINCE JUNE. I'VE NOTICED THE SMELL RETURNING SLIGHTLY, THOUGH NOT AS BAD AS LAST YEAR. I GUESS I'LL HAVE TO WAIT AND SEE IF THE PROBLEM DEVELOPS FULL BLOWN WHEN I WILL NEED TO RETURN IT FOR ANOTHER SANITIZING TREATMENT. *TR

NHTSA #: 10343748
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
Filed: Jul 2010

CAR JUST TURNED A YEAR OLD WITH 10,477 GOING DOWN THE HIGHWAY 65MILES PER HOUR WHEN I THOUGHT MY TIRE WAS GOING FLAT BECAUSE I FELT A JERK IN THE ACCELERATION I PULLED OVER TO CHECK THE TIRES I SAW ALL BLUE SMOKE COMING FROM EXHAUST. IT WAS NOT UNTIL I GO TO THE SIDE OF THE ROAD TO NOTICED A PROBLEM.NO SIGN OF ENGINE LIGHT OR CODES CAME ON UNTIL I WAS IN PARK CHECKING MY TIRES. THE PROBLEM WAS RECTIFIED,BROKEN FUEL LINES...AFTER DISCUSSING THIS WITH OTHER THEY INFORMED ME I WAS PRETTY DARN LUCKY DUE TO THE FACT THE ENGINE COULD HAVE IGNITED... *TR

NHTSA #: 10342430
mediumENGINE AND ENGINE COOLING
Filed: Apr 2010

ECM FAILURE WHICH CAUSES VEHICLE TO TRAVEL A MAXIMUM OF 15MPH. ENGINE RUNS ROUGH AND WILL NOT RESTART FOR A MINUTE AFTER YOU TURN OFF IGNITION. DASH BOARD LIGHTS COME ON, AND INFORMATION CENTER INDICATES "ENGINE FAULT - WORKSHOP". *TR

NHTSA #: 10324058
mediumENGINE AND ENGINE COOLING
Filed: Feb 2010

MY MOTHER HAS A 2009 VOLKSWAGEN TIGUAN AND THE CAR BURNS AN EXCESSIVE AMOUNTS OF OIL EVERY 5,000 MILES. VW REQUIRES THE CAR TO BE SERVICED FOR AN OIL CHANGE BY 10,000 MILES BUT AT THE 8000 MILE MARK MY MOM'S VW TIGUAN HAD LOST ALMOST 2 1/2 QUARTS OF OIL. FOR A NEW CAR THIS IS WAY TOO MUCH OIL TO BE BURNED. THIS IS UNSAFE TO THE ENVIRONMENT, AND FOR A BRAND NEW CAR I HAVE A FEELING THESE CARS WILL NOT LAST LONG. I HAD TO FILL MY MOMS CAR WITH ONE QUART OF OIL AFTER THE DIP STICK WAS SHOWING NO OIL AT ALL AFTER 8,000 MILES AND THE DIP STICK BARELY STARTED SHOWING SOME OIL ON LOW. IF I WERE TO LEAVE IT FOR THE REST 2,000 MILES LIKE VOLKSWAGEN DEALERS RECOMMEND MY MOTOR WOULD SEIZE UP. *TR

NHTSA #: 10313368

Other 2009 Volkswagen Tiguan Issues