2020 Volkswagen Passat Steering Problems
2 owner-reported steering complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (2)
Your steering wheel controls and horn have stopped working, which suggests an issue with the steering wheel control module. While you haven't been in an accident, this same part was recalled on earlier Volkswagen models, and the replacement part (VW recall VWP-18-11) is designed to fit 2016-2022 vehicles including yours. The fix will involve replacing the steering wheel control module with the updated recall part.
Parts you may need:
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Your clock spring — the component that allows your steering wheel controls and horn to work — has failed after only a year of ownership. As a result, your horn doesn't work, you can't use any steering wheel-mounted controls, and your airbag warning light is on. The clock spring will likely need to be replaced to restore these functions and clear the airbag warning.
Parts you may need:
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