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2013 Volkswagen Jetta Wipers & Visibility Problems

9 owner-reported wipers & visibility complaints from NHTSA data

9
Complaints
Jan 2019Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (9)

highVISIBILITY/WIPER,ELECTRICAL SYSTEM
Filed: Mar 2025

Your windshield wipers stop working when the temperature drops below 20 degrees. Even though the Body Control Module (the computer that controls electrical functions) was already replaced once, the problem came back. A mechanic found it needs to be replaced again to fix the issue. The fix will require replacing the Body Control Module and possibly reprogramming it to work with your vehicle's electrical system.

NHTSA #: 11651070
mediumVISIBILITY
Filed: May 2022

I had just gotten in my car with my wife to go to the grocery store. There was a small mosquito flying around the windshield on the driver's side. I extended my right arm, flicked my wrist, smashing the mosquito with the backs of my fingers. In squashing the mosquito with VERY little force I cracked my windshield significantly. The windshield in question was installed by Safelite in Martinez GA in 2019 after the previous windshield was cracked by a rock thrown from the road. My concern is Safelite is installing sub-par windshields and if this windshield had been hit by a rock thrown by a vehicle it would've killed me. I have tried to bring this issue to Safelite's attention but they dismissed what I told them and said anyone could say that to have their windshield fixed for free. In my opinion this is obviously a case of defective materials and should be covered by their lifetime warranty.

NHTSA #: 11465081
mediumVISIBILITY
Filed: Apr 2019

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 75 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)-265-5629) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE EXTENDED WARRANTIES WERE EXPIRED AND THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,805.

NHTSA #: 11193850
mediumVISIBILITY/WIPER
Filed: Jan 2019

IT'S FREEZING OUTSIDE.THE WINDSHIELD WIPERS DON'T WORK IN THE MORNING WHEN THE TEMPERATURE IS LOW. FOR OUR SAFETY WE NOT ABLE TO DRIVE THE CAR. PLEASE HELP.

NHTSA #: 11165323
mediumVISIBILITY/WIPER
Filed: Dec 2018

THE WIPER BLADES MOTOR STOPS WORKING IN LOW TEMPERATURES. IT HAS NOTHING TO DO WITH ICY BLADES OR FROZEN SNOW, IT SIMPLY DOES NOT WORK WHEN TEMPERATURES ARE VERY LOW. ONCE TEMPERATURES GO UP, THEY START WORKING AGAIN. THIS IS A SAFETY HAZARD AND I CAN'T DRIVE WITHOUT WIPER BLADES WHEN IT SNOWS OR RAINS IN LOW TEMPERATURE. VW DEALERS SAY THEY ARE NOT RESPONSIBLE FOR THE MOTORS FAILING AND IT'S US THE CAR OWNERS WHO HAVE TO PAY ABOUT $600 PLUS $100 DIAGNOSTIC FOR THE REPLACEMENT OF THE MOTORS. I HAVE READ ON THE INTERNET THAT MANY VW CARS HAVE THE SAME PROBLEM. THINK VW SHOULD RECALL ALL CARS WITH THIS PROBLEM AND GIVE US A SOLUTION FOR FREE.

NHTSA #: 11161050
mediumVISIBILITY/WIPER
Filed: Nov 2018

THE WINDSHIELD WIPER MOTOR IS LOUD AND SOMETIMES DOESN'T WORK AT ALL. VERY INTERMITTENT.

NHTSA #: 11151136
mediumVISIBILITY/WIPER
Filed: Sep 2016

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO ACTIVATE THE FRONT DRIVER'S SIDE WINDOW SWITCH, BUT IT FAILED TO FUNCTION. AS A RESULT, THE WINDOW REMAINED IN THE DOWNWARD POSITION. THE CONTACT ALSO STATED THAT THE WINDOW SWITCH PREVIOUSLY FAILED TO DEPRESS INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

NHTSA #: 10908265
mediumVISIBILITY,STRUCTURE
Filed: Sep 2014

SUNROOF SHATTERED WHILE DRIVING IN THE COUNTRY, NO OTHER CARS NEARBY, NOTHING OVERHEAD, NO APPARENT REASON, IT JUST BLEW UP THROWING GLASS EVERYWHERE. LUCKILY MY 5 AND 6 YEAR OLD WERE NOT IN THE BACKSEAT :) *TR

NHTSA #: 10639467
mediumVISIBILITY
Filed: Sep 2014

DRIVING HOME ON I-4 THE EVENING OF SEP 10, 2014 AND HEARD A LOUD POP/GUNSHOT SOUND FROM THE SUNROOF, THEN STARTED HEARING GLASS DEBRIS BLOWING OFF THE CAR. IT WAS QUITE A SHOCK TO BOTH MYSELF AND GIRLFRIEND IN THE MOMENT. LUCKILY, I HAD THE SUNROOF INTERIOR COVER CLOSED SO IT DID NOT FALL INTO THE CAR WHILE WE WERE DRIVING. I DID NOT STOP AS I WASN'T SURE IF IT WAS SAFE, BUT AFTER ARRIVING HOME ABOUT 8-10 MINS LATER I INSPECTED THE CAR NOTICING THAT THE GLASS WAS NOT SHATTERED IN, BUT PUSHED OUTWARD LIKE THE IMPACT CAME FROM THE INSIDE. THERE WAS A HUGE HOLE IN THE CENTER WITH CHARDS OF GLASS INSIDE AND THE ENTIRE SUNROOF HAS CRACKS THROUGHOUT. NOT SURE WHETHER TO FILE A CLAIM OR GO TO THE DEALERSHIP FOR FURTHER INSPECTION. I WAS DRIVING ABOUT 65MPH ON THE INTERSTATE, SO THERE WASN'T A POSSIBILITY FOR VANDALISM. THE TEMPERATURE WAS IN THE LOW 80'S. *TR

NHTSA #: 10632336

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