2011 Volkswagen Jetta Latches & Locks Problems

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD UNLOCK AND LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN VW (3109 AUBURN WAY NORTH, AUBURN, WA 9800,2 253-499-4121) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO PROPERLY LOCK, AND THE DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT HAD TO TIE THE DOOR WITH ROPE TO PREVENT IT FROM OPENING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.