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2001 Volkswagen Jetta Body & Structure Problems

31 owner-reported body & structure complaints from NHTSA data

31
Complaints
1
Fires
Jan 2001Dec 2005
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (31)

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Filed: Jan 2013

CAR IS PARKED AND WHEN IT RAINS WATER LEAKS IN FROM THE PASSENGER SIDE. NO ACCIDENTS AND CLEANED ALL DRAINS AND PIPES. I REMEMBER A LETTER ABOUT A YEAR OR TWO AGO REGARDING THIS FROM VW BUT SINCE MY CAR DID NOT LEAKED I WAS NOT WORRIED, NOW ITS A PUDDLE OF WATER. WHAT CAN I DO. *TR

NHTSA #: 10496005
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Filed: Oct 2012

LAWSUIT HEARING SET FOR NOVEMBER 16TH 2012 INVOLVING 650,000 VEHICLES ONLY OFFERS $140 STOPPING US FROM FURTHER ACTION. PLEASE VISIT WWW.NIANDESIGN.COM/VW ?DESIGNED FOR YOU? SHOWING PROOF THIS DOES NOT RESOLVE THE ISSUE. THIS IS A SAFETY CONCERN. CARS SPOILER/BUMPER IS CONSTRUCTED TOO LOW TO THE GROUND CATCHING NORMAL CURBS AND PARKING STOPS TEARING OFF THE ASSEMBLY LEAVING IT DANGLING. WE ARE TOLD TO PARK AWAY FROM THESE STRUCTURES POSSIBLY OBSTRUCTING TRAFFIC. PLEASE VIEW SITE FOR PHOTOS, MULTIPLE COMPLAINTS, AND A LINK TO UPCOMING LAWSUIT. NHTSA, I RESEARCHED AND MADE THIS EASY FOR YOU. LOOK !! *TR

NHTSA #: 10482718
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Filed: Dec 2008

I BOUGHT MY 2001 VOLKSWAGEN JETTA USED IN JULY 2006. EVER SINCE, THERE HAS BEEN A HORRIBLE SMELL OF CRAYONS INFUSED THROUGHOUT MY CAR. I TRIED EVERYTHING TO GET THE SMELL OUT. HOWEVER, THIS SMELL IS BECOMING A DAILY BURDEN FOR ME TO EVEN DRIVE THE CAR FOR MORE THAN 5 MINUTES SINCE I GET HEADACHES AND REALLY AFFECTS MY ALLERGIES. I TRIED TO RESEARCH THIS SMELL AND FOUND MANY FORUMS OF PEOPLE WITH THE SAME PROBLEM SAYING THAT IT IS COMING FROM A CHEMICAL IN THE CARPET. I AM CONFUSED AS TO WHY VOLKSWAGEN IS NOT DOING ANYTHING ABOUT THIS PROBLEM SINCE IT CAN BE VERY SERIOUS. CHEMICALS SEEPING THROUGH THE CARPETS AND THE DRIVER BREATHING IT IN EVERY TIME THEY DRIVE IS NOT A PROBLEM THAT A DRIVER SHOULD BE WORRYING ABOUT. A CAR IS UNSAFE ENOUGH BUT TO ADD TOXINS IS UNACCEPTABLE. I DIDN'T PAY FOR A CAR TO GET HEADACHES AND BREATH IN CHEMICALS WHEN I DRIVE IT. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS PROBLEM? THANK YOU FOR LISTENING TO A PROBLEM THAT HAS REALLY BECOME A BURDEN ON MY EVERYDAY LIFE! *TR

NHTSA #: 10251916
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Filed: Aug 2008

I HAVE A 2001 JETTA AND IS HAS A CRAYON SMELL IN IT. IT GETS WORST IN THE HEAT. I HAVE COMPLAINED TO THE CORPORATE OFFICE AND NOTHING HAS BEEN DONE. THERE ARE NUMEROUS COMPLAINTS OF THE SAME COMPLAINT ON THE INTERNET HOWEVER IT CONTINUES TO BE IGNORED. IT IS TO THE POINT WHERE I GET A HEADACHE WHEN I'M IN THE CAR. I READ ONE COMPLAINT SAID IT WAS A TYPE OF PLASTIC WAX JETTA USES IN THE VEHICLE AND THAT PRODUCT IS TOXIC. I HAVE EXHAUSTED ALL OPTIONS AND DON'T KNOW WHAT ELSE I CAN DO TO GET THEM TO DO A RECALL ON THIS MATTER DUE TO THE NUMBER OF COMPLAINTS. *TR

NHTSA #: 10239525
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Filed: Mar 2008

MY SUNROOF LEAKS AND LEAVES A PUDDLE ON THE DRIVERS SIDE FLOOR. *TR

NHTSA #: 10219833
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Filed: Jun 2006

MULTIPLE WATER DAMAGE AND LEAKS DUE TO CLOGGED TUBES AND POOR DESIGN OF VEHICLE. LEAKS OCCUR IN THE PASSENGER SIDE, AND REAR FOOT WELLS. CLEARING DRAINAGE HOLES ONLY HELPED SLIGHTLY. *NM

NHTSA #: 10159369
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Filed: Dec 2005

OPENED DRIVERS DOOR AND THE LOWER OF THE TWO BOLTS ON THE LOWER DOOR SECURE HINGE SHEARED OFF. THE DOOR HAS NEVER BEEN REMOVED OR REPAIRED PREVIOUSLY. THE ONLY WAY THIS COULD HAVE HAPPENED IS IF THE BOLT WERE OVER TIGHTENED UPON INSTALLATION. THE VEHICLE IS PAST WARRANTY AND VW AMERICA WILL NOT PAY FOR THIS REPLACEMENT. THIS COULD BE A SERIOUS PROBLEM IF MORE BOLTS SHEAR BECAUSE OF IMPROPER TIGHTENING. WE BASE THE OVER TIGHTENING SUGGESTION ON THE OPINION OF THREE INDEPENDENT BODY REPAIR SHOPS, ONE OF WHICH SPECIALIZES IN VOLKSWAGEN REPAIRS. *JB

NHTSA #: 10145531
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Filed: May 2005

FOR SOME TIME NOW I'VE BEEN AWARE THAT IF I PULL TO FAR UP TO A TIRE BUMPER ANYWHERE, MY FRONT END WILL CATCH AND PULL PART OF MY FRONT BUMPER OFF. AS I LIVE 120 MILES FROM A VW DEALERSHIP, I LET MY FIANCE FIX THE BUMPER EACH TIME IT FELL OFF. RECENTLY, I MADE THE MISTAKE OF PULLING UP TO FAR AGAIN AND MY BUMPER PULLED OFF PARTIALLY ON THE FRONT RIGHT SIDE OF CAR. I WAS ON MY WAY OUT OF TOWN. WHILE DRIVING I HEARD A KNOCKING NOISE AND PULLED OVER TO INVESTIGATE. FOUND THAT FRONT RIGHT TIRE WAS RUBBING ON PLASTIC TIRE GUARD DUE TO BUMPER PROBLEM. I TURNED AROUND AND HEADED SLOWLY BACK HOME AS THIS COULD CAUSE CAR TO LOOSE CONTROL IF TIRE PUSHED TO HARD. TIRE HAS SINCE WORN THROUGH TIRE GUARD AND BUMPER STILL HANGING AS SCREWS ARE STRIPPED! THE LOW BUMPER GUARD IS OBVIOUSLY A MISJUDGEMENT IN THE MANUFACTUERS MAKE ON THIS PARTICULAR MODEL AND SHOULD BE FIXED AT NO CHARGE AS IT HAPPENS TO MANY PEOPLE WITH THIS PARTICULAR VEHICLE.

NHTSA #: 10118832
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Filed: Jan 2005

PARKING ON A CURB STONE OR PARKING CEMENT BLOCK WITH FRONT OF CAR NEAR THE CEMENT STOP. (2) PLASTIC FRONT BUMBER CLIPS OVER ANY BLOCK HIGHER THAN 4 INCHES AND LIKE A LOBSTER TRAP, WHEN REVERSING, RIPS THE BUMPER FROM IT'S FASTENING. BUMPER COULD FALL OFF AND GO UNDER THE MOVING CAR CAUSING AN ACCIDENT. (3) REMOVE FRONT BUMPER. *AK

NHTSA #: 10107994
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Filed: Jan 2005

ONE WEEK AFTER PURCHASING MY 2001 JETTA, MY FRONT BUMPER WAS ALMOST ENTIRELY RIPPED OFF AFTER BACKING OUT OF A PARKING SPACE. IT CAUGHT ON THE PARKING CURB AND SUBSEQUENTLY RIPPED OFF. UPON CONTACTING VW I WAS TOLD IT WAS MY DRIVING AND IT WOULD COST OVER $300 TO REPAIR. IT TURNS OUT THAT THIS HAS HAPPENED TO THOUSANDS AND THOUSANDS OF VEHICLES. TWO YEARS LATER, NOW MY CAR IS PAID OFF AND I WAS TOLD BY ANOTHER VW DEALERSHIP TO BRING IT IN AND THEY WOULD FIX THE BUMPER. I DID AND TO MY SURPRISE THEY WANTED $237.00 TO FIX IT. THEN THEY ASKED WHAT I DID TO IT. I EXPLAINED THIS IS A PROBLEM WITH THESE PARTICULAR VEHICLES. THEY STATED THEY WERE NOT AWARE OF THIS PROBLEM. UPON PICKING UP MY CAR I BROUGHT AN ARTICLE REGARDING THE BUMPERS, THEY DIDN'T EVEN LOOK AT IT, THEY STATED, "WE KNOW, WE HAVE SEEN ALL THE ARTICLES, BUT WE HAVE NO CLOUT WITH VW, ONLY THE CONSUMER". SO, I NEED TO FILE A COMPLAINT. THERE ARE NUMEROUS OTHER DEFECTS, BUT THIS IS A MAJOR ONE THAT VW IS NOT WILLING TO REPAIR. THE OTHERS THEY HAVE AT LEAST ATTEMPTED TO FIX. *NM

NHTSA #: 10106530
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Filed: Nov 2004

I HAVE AN ONGOING WATER LEAK IN MY 2001 VW JETTA. EVERYTIME IT RAINS, WATER LEAKS FROM A SPOT NEAR MY GLOVE COMPARTMENT AND INTO THE PASSENGER SIDE FLOOR. WITHOUT FAIL, A 3-5 INCH POOL OF WATER COLLECTS EVERYTIME IT RAINS. THE DEALERSHIP REFUSES TO PAY THE $70/HOUR COST AND STATES THAT IT IS MY PROBLEM AND NOT A MANUFACTURER'S DEFECT.*AK

NHTSA #: 10100687
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Filed: Nov 2004

THE CENTER ARM REST LOCK KEEPS BREAKING ON MY 2001 VW JETTA. IT HAS BROKEN THREE (3) TIMES SINCE I BOUGHT THE VEHICLE.*AK

NHTSA #: 10098463
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Filed: Nov 2004

FRONT BUMPER OF VEHICLE HAS BEEN PULLED OFF 10 TIMES DUE TO WHEN YOU PUT THE CAR IN REVERSE THE BOTTOM OF THE FRONT BUMPER GETS STUCK ON ANY PARKING BLOCK WHICH RESULTS IN THE BUMPER BEING PULLED AWAY FROM THE CAR AND HAVING TO BE REPLACED OR REATTACHED. WE HAVE SPOKE TO OTHER JETTA TDI OWNERS AND HAVE FOUND THAT THEY HAVE EXPERIENCED THE SAME PROBLEM. THE DEALERS WE HAVE SPOKE TO ARE ALSO AWARE THAT THIS IS A PROBLEM WITH THIS TYPE OF VEHICLE BUT BECAUSE THERE HAS NOT BEEN A RECALL NOTHING THEY WILL NOT DO ANYTHING AND WE CONTINUALLY HAVE TO PAY TO HAVE IT FIXED. 8JB

NHTSA #: 10098361
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Filed: Feb 2004

WHILE TRAVELING IN THE LEFT LANE OF THE PA TURNPIKE AT A SPEED OF 65 MPH, THE RIGHT SIDE SEAT AND CURTAIN AIR BAGS DEPLOYED FOR NO REASON AND WITHOUT WARNING. I WAS SAFELY ABLE TO PULL OVER TO THE RIGHT LANE AND THEN OFF TO THE HIGHWAY SINCE THE ENGINE SHUTS DOWN WITH AIR BAG DEPLOYMENT.UPON HAVING THE VEHICLE INSPECTED BY A VW DEALER NO DAMAGE TO THE VEHICLE WAS FOUND. I DID NOT HIT ANY POT HOLE OR ROAD DEBRIS. THERE IS AN OBVIOUS FAULT WITH THE COMPUTER AND/OR SENSOR SYSTEM IN THE VEHICLE. THE VW DEALER CLAIMS TO HAVE HEARD OF NO SUCH OCCURENCE EVENTHOUGH THERE APPEAR TO BE MANY SUCH OCCURENCES AS LISTED ON THIS WEBISTE. VW AMERICA CLAIMS THERE WAS AN IMPACT TO THE RIGHT REAR AXEL WHICH SET OFF THE AIRBAG. AGAIN THERE WAS NO IMPACT AT THE TIME OF DEPLOYMENT. TRAVELING AT THAT SPEED AND IN THE ENVIRONMENT I WAS THERE SHOULD HAVE BEEN MORE DAMAGE TO MY CAR THAN A SCRATCH ON THE REAR AXEL UNDERCARRIAGE. *AK

NHTSA #: 10059052
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Filed: Feb 2004

BLEMISHES IN THE PAINT ON THE HOOD HAD TO TAKE TO DEALER TWICE TO GET THIS PROBLEM RECTIFIED!!!*AK

NHTSA #: 10056397
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Filed: Feb 2004

BLEMISH ON HOOD IN PAINT.

NHTSA #: 10056400
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Filed: Feb 2004

TOW HOOK CVER FELL OUT AND HAD TOO BE REPLACED. *AK

NHTSA #: 10056405
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Filed: Feb 2004

INTERIOR PARTS ARE PEELING THE PLASTIC(VINYL) COATING WAS PEELING OFF AND HAD THOSE INTERIOR PARTS HAD TO BE REPLACED *AK

NHTSA #: 10056410
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Filed: Dec 2002

CREAKING FROM DOOR JAM AREA ON ACCELERATION/ DECELERATION. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770759

NHTSA #: 10006529
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Filed: Nov 2002

THE FRONT BUMPER ASSEMBLY ON MY JETTA PARTIALLY DETACHES WHENEVER IT SCRAPES AGAINST A CURB OR PARKING BLOCK. I HAVE HAD IT REPAIRED THREE TIMES AND TRIED TO REPAIR IT MYSELF THREE TIMES. I HAVE SPENT OVER FIVE HUNDRED DOLLARS IN THE FIRST YEAR OF OWNERSHIP AND NOW IT HAS HAPPENED AGAIN. THIS IS OBVIOUSLY A MUCH MORE WIDE SPREAD PROBLEM THAN IS BEING REPORTED. VOLKSWAGEN SHOULD BE MADE TO REPAIR THE BUMPERS AT NO CHARGE OR RECALL ALL EFFECTED VEHICLES AND STRENGTHEN THE BUMPER ASSEMBLY. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770127

NHTSA #: 10009406
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Filed: Sep 2002

THERE HAS BEEN A CONSTANT PROBLEM WITH ABNORMAL NOISE IN THE TWO FRONT DOORS OF THE VEHICLE. SO FAR THE PROBLEM HAS NOT BEEN FIXED. NO ONE SEEMS TO BE ABLE TO OR WANT TO SOLVE THE PROBLEM. NLM

NHTSA #: 767169
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Filed: Aug 2002

FRONT BUMPER ASSEMBLY TORE OFF VEHICLE WHEN BACKING OUT OF PARKING SPACE. BUMPER SKIPPED ON TOP OF PORTABLE CONCRETE CURB AT EXTREMELY LOW REVERSE SPEED (LESS THAN 1 MPH).*AK

NHTSA #: 765594
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Filed: Jul 2002

THE FRONT BUMPER IS TOO LOW TO THE GROUND. WHEN PARKING, THE FRONT BUMPER PASSES OVER STANDARD CONCRETE 'TIRE STOPPERS'. WHEN REVERSING OUT OF THE STALL (EVEN AT VERY SLOW SPEEDS), THE FRONT BUMPER ASSEMBLY DETACHES FROM THE VEHICLE. I HAVE CONTACTED VOLKSWAGEN ABOUT THIS PROBLEM. VOLKSWAGEN'S SUGGESTED SOLUTION IS "NOT TO PULL SO FAR INTO THE PARKING SPACE". UNFORTUNATELY, DUE TO THE DESIGN OF THE VEHICLE, IT IS IMPOSSIBLE TO TELL IF YOU ARE TOO "FAR IN" UNTIL IT IS TOO LATE AND THE DAMAGE HAS OCCURRED. I HAVE PERSONALLY OBSERVED THIS PROBLEM OCCUR ON AT LEAST FOUR OTHER JETTAS (BOTH HERE IN HONOLULU AND ON THE MAINLAND). ON OUR JETTA ALONE, THIS HAS OCCURRED ON THREE OCCASIONS. ALTHOUGH THE DEALER HAS BEEN HELPFUL IN MAKING COSMETIC REPAIRS TO THE BUMPER, COMPLETE REPLACEMENT OF THE BUMPER ASSEMBLY WOULD COST APPROXIMATELY $1,000. I BELIEVE THAT THIS IS A DESIGN DEFECT WHICH THE MANUFACTURER SHOULD BE REQUIRED TO CORRECT. I AM CONCERNED THAT IN THE EVENT OF AN ACCIDENT, A PARTIALLY DETACHED BUMPER ASSEMBLY COULD BE A SAFETY HAZARD.*AK

NHTSA #: 764780
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Filed: Apr 2002

I HAVE FILED COMPLAINTS REPEATEDLY WITH VW CUSTOMER CARE CONCERNING THE INFERIOR MATERIAL USED TO UPHOLSTER THE JETTA TDI (GLS). I STATED TO THEM THAT IT WAS LIKE DRIVING A GIANT LINT BRUSH! ANY CLOTHING YOU WEAR STICKS TO THE SEATS AND DOORSAND ON A GOOD DAY, EVEN THE CEILING! THE OPERATOR I SPOKE WITH WAS VERY POLITE WHEN HE ASKED ME WHAT I THOUGHT THE RESOLUTION SHOULD BE TO RESOLVE THE PROBLEM? I STATED TO HIM THAT THE CAR SHOULD BE COMPLETELY REUPHOLSTERED AT VW'S EXPENSE!AT WHICH POINT, HE OFFERED TO SEND ME A KIT TO HELP DEAL WITH THE LINT PROBLEM. I ASKED IF THEY HAD RECEIVED A VOLUME OF COMPLAINTS ABOUT THIS ISSUE, AND THE OPERATOR STATED, NO. I ASKED HIM, WHY DO YOU CONVENIENTLY HAVE A KIT AVAILABLE FOR A PROBLEM YOU SAY DOES NOT EXIST? WELL NEEDLESS TO SAY, THE CALL WAS VERY SILENT FOR A MINUTE OR TWO. THE KIT CONSISTED OF (1) LINT BRUSH, (EXACTLY LIKE THE ONE I PURCHASED PREVIOUSLY), AND (1) 3M CLOTH. IT IS TRULY A MYSTERY WHAT VW EXPECTS ME TO DO WITH THE 3M CLOTH...I SUPPOSE I COULD USE IT TO MUFFLE MY SCREAMS OF FRUSTRATION!*AK

NHTSA #: 761169
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Filed: Apr 2002

WATER IS LEAKING INTO THE DRIVER'S DOOR WHILE DRIVING IN RAIN OR BY WASHING. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA #: 8008387
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Filed: Feb 2002

TRUNK ON VEHICLE WILL AUTOMATICALLY UNLOCK BY ITSELF WHETHER CONSUMER IS DRIVING OR NOT. CONTACTED DEALER, AND THE DEALER COULD NOT FIND CAUSE OF PROBLEM. *AK

NHTSA #: 8003582
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Filed: Jan 2002

FRONT BUMPER GROUND EFFECTS ARE OBVIOUSLY DESIGNED TOO LOW. BESIDES SCRAPING IN DRIVEWAYS, THE BUMPER HAS BEEN PULLED OFF SEVERAL TIMES WHEN LEAVING A PARKED SPACE WITH A CONCRETE 'TIRE BUMPER'. THESE WERE OBVIOUSLY MEANT TO STOP THE TIRES OF THE CAR, AND NOT PULL THE WHOLE BUMPER OFF. THE DEALER CHARGED ME TO REPLACE THE PLASTIC LINING, WHICH WAS PULLED FROM THE BUMPER AND HAD WORN AGAINST THE TIRE. THE BUMPER IS NO LONGER SECURELY FASTENED AS THE PARTS ARE WEARING DOWN. CORPORATE WAS OF NO HELP AND WOULD NOT REIMBURSE OR SUGGEST A COURSE OF ACTION TO AVOID FUTURE PROBLEMS. I WILL NOT BE KEEPING THIS CAR THROUGH THE TERM I EXPECTED AND WILL NOT RECOMMEND ONE TO ANYONE SHOPPING. TOO BIG OF A HASTLE TO DEAL WITH. FORTUNATELY I DIDN'T GET THE SPORT SUSPENSION, WHICH WOULD HAVE THE BUMPER EVEN LOWER TO THE GROUND. IT'S NOT A FARRARI, FOR PETE'S SAKE.*AK

NHTSA #: 757552
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Filed: Nov 2001

WHEN I PARKED IN A PARKING SPACE WITH A CONCRETE TIRE BUMPER, THE BUMPER GOT CAUGHT WHEN I PULLED OUT AND CAUSED THE PARKING LIGHT GRILL COVERS TO POP OUT. THE SERV. DEPT. REPLACXED THEM, NO CHARGE. THE SECOND TIME IT HAPPENED THEY ACCUSED ME OF "RUNNING OVER THE TOP" OF SOMETHING, AND DAMAGING THE CAR, WHICH I DID NOT DO. THE MANUFACTURERS REFUSE TO FIX IT SAYING IT IS AN INSURANCE ISSUE, EVEN THOUGH THE SER. DEPT. TOLD ME THEY HAVE HAD THE SAME COMPLAINT WITH OTHER CARS, AND EVEN THE MANAGER OF THE SERV. DEPT. SAID IT HAPPENED TO HER JETTA! I BELIEVE THEY SHOULD FIX IT WITHOUT CHARGE, SINCE IT IS OBVIOUSLY A DESIGN DEFECT. *AK

NHTSA #: 754488
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Filed: Nov 2001

I PULLED INTO A PARKING SPOT WITH A CONCRETE TIRE BUMPER. I JUST ROLLED INTO THE SPOT WAITING FOR MY TIRES TO HIT THE BUMPER BUT MY BUMPER HIT AND WHEN I TRIED TO PULL OUT, MY WHOLE BUMPER JUST PULLED RIGHT OFF OF THE CAR. UMPER

NHTSA #: 754074
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FireFiled: Jun 2001

WHILE VEHICLE WAS DELAYED IN TRAFFIC, SUN WAS BEAMING ON VEHICLE AND CAUSED FIRE TO INTERIOR MATERIALS ON SUNROOF. DEALER IS NOT WILLING TO FIX.*AK

NHTSA #: 890243
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Filed: Jan 2001

WHILE DRIVING OVER 40 MPH WITH THE REAR WINDOWS DOWN, CONSUMER HEARS A LOUD NOISE. *SLC

NHTSA #: 563918

Other 2001 Volkswagen Jetta Issues