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2000 Volkswagen Jetta Body & Structure Problems

13 owner-reported body & structure complaints from NHTSA data

13
Complaints
Apr 2001Nov 2004
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (13)

mediumSTRUCTURE
Filed: Oct 2008

I HAD JUST BOUGHT THE CAR, GOT IT SATISFIED AND WAS DRIVING ON MY WAY BACK TO SCHOOL ON A BACK HIGHWAY. THE HOOD CAME COMPLETELY UNDONE AND SWUNG ON TOP OF MY WINDSHIELD. THE WHOLE HOOD IS COMPLETELY CRACKED AND WE COULD BARELY CLOSE IT. I HAD CHECKED EVERYTHING TO MAKE SURE IT WAS CLOSED BEFORE I HAD LEFT BECAUSE I WAS SO PARANOID THAT SOMETHING WOULD GO WRONG. I CALLED THE VW HOTLINE AND THEY BASICALLY TOLD ME THAT THEY AREN'T GOING TO DO ANYTHING ABOUT IT AND IT WAS ALL ON ME TO PAY. THE HOOD AND CLOSING LATCH BOTH NEED TO BE REPLACED. I WANT TO KNOW IF ANYONE ELSE HAS HAD SOMETHING LIKE THIS HAPPEN OR IF IT WAS JUST A FLUKE. *TR

NHTSA #: 10244517
mediumSTRUCTURE
Filed: Aug 2006

I HAD RECENTLY BOUGHT THIS CAR FROM "SKYLINE" DEALER IN COLORADO , I'VE OWNED IT FOR,ONE YEAR HIT A SPEED BUMP AND THE ENGINE FELL FORWARD(BREAK-AWAY ENGINE) THE ENGINE HAD BROKE OFF THE ENGINE BOLTS(MOUNTS) AND THE ONLY THING TO HOLD PART OF IT UP IS THE TRANSMISSION ARM. I HAVE JUST NOW FOUND SOMEONE TO MAKE THE 8/15/06 REPAIRS ITS A SLOW GO,AND STILL OWE OVER 17,000 ON IT THE INSURANCE COMPANY WOULDN'T HELP THEY SAID THAT SOMEONE HAD WELD THE BOLTS BACK ON INCORRECTLY SO THIS HAS HAPPENED BEFORE, I DIDN'T NOTICE, NEITHER DID THE DEALERSHIP FOR THAT MATTER IN THERE MANY POINT INSPECTION. *NM

NHTSA #: 10165661
mediumSTRUCTURE
Filed: Nov 2004

WHILE PARKED, PANELS LOCATED UNDER ENGINE AND SIDE PROTECTANT PIECES, BECAME UNATTACHED. DEALERSHIP TRIED TO BLAME ON DRIVER- WHICH ISN'T TRUE, AS THE CAR WAS NOT DRIVEN IN THREE DAYS - ALL PANELS SHOW FATIGUE, AND SOME ODD-CRACKING DAMAGE. SECOND REPAIR SHOP SHOW DEMONSTRATED WEAK SCREWS, CRACKING ALONG MOUTING POINTS, AND THE BUMPER BECOMING UNATTACHED. INCLUDING DAMAGE TO THE SCREWS THEMSELVES, WITH PREMATURE RUSTING, AND THE SCREW'S HEADS COMPLETLEY FALLING OFF. WHILE BEING TOWED TO DEALERSHIP, ALL PANELS BECAME DETACHED. (3 PC SYSTEM) THIS IS A CERTIFIED-USED VEHICLE - ORG. FROM IL SOLD IN MN. VEHICLE WAS IN DEALERSHIP THAT WEEK FOR OIL CHANGE, DEALERSHIP REPORTED NO PROBLEMS - HOWEVER AFTER THE FACT, THE CAR WAS PARKED IN A GARAGE. VW WILL NOT STAND BEHIND THEIR PRODUCT AS THEY FEEL THAT IT WAS NOT CAUSED BE THE SCEWS MALFUNCTIONING, BUT BY "ADDED AND UNKNOWN STRESS INCREASES.*AK

NHTSA #: 10098429
mediumSTRUCTURE
Filed: Aug 2004

THE PLASTIC INSIDE FRONT FENDER LINER ON BOTH SIDES OF MY 2000 VW JETTA GLS TDI HAVE COME LOOSE IN THE FRONT AND ARE RUBBING AGAINST THE FRONT TIRES. I PURCHASED THIS CAR LESS THAN 5 MONTHS AGO, IT WAS CERTIFIED PRE OWNED CAR FROM A VW DEALER AND WAS GIVEN A 110 POINT INSPECTION. I HAVE DRIVEN THE CAR APPX 10,000 MILES SINCE PURCHASE WITHOUT ANY ACCIDENTS OR INCIDENTS THAT MAY CAUSE THESE ITEMS TO COME LOOSE. WHEN I BROUGHT THE CAR TO THE DEALER I WAS TOLD THAT THIS IS VERY COMMON AMONG THESE CARS AND IS NOT A WARRANTY ITEM, FURTHERMORE, THEY ADVISED ME THAT THIS HAD TO BE DRIVER INDUCED DAMAGE, ALTHOUGH THEY NEVER INSPECTED IT. I CALLED THE VW CUSTOMER CARE LINE AND REQUESTED A FACTORY SERVICE REP COME AND ASSESS THE PROBLEM ONLY TO BE TOLD WHEN THEY CALLED ME BACK THAT THE DEALER TOLD THEM THAT I HAD DAMAGED THE CAR, SO THEY WOULD NOT SEND A FACTORY REP AND THE CASE HAS BEEN CLOSED. I BELIEVE THIS IS A SAFETY ISSUE DUE TO RUBBING/INTERFERENCE WITH THE FRONT TIRES AND NEEDS TO BE ADDRESSED, ESPECIALLY CONSIDERING THE DEALER TOLD ME THAT THIS IS A COMMON PROBLEM AND THEY KEEP SEVERAL REPLACEMENT PARTS IN STOCK DUE TO FREQUENCY. *JB

NHTSA #: 10088117
mediumSTRUCTURE
Filed: May 2004

THE DRIVERS SIDE WINDOW STARTED MAKING A WHISTLING NOISE AND WHEN I TRIED TO ROLL THE WINDOW UP IT DROPPED DOWN INTO THE DOOR AND BROKE. I WAS ON THE FREEWAY AND I JUMPED WHEN IT HAPPENED. THIS IS A HAZARD AND NEEDS TO BE RECALLED.

NHTSA #: 10073083
mediumSTRUCTURE
Filed: Oct 2003

THE ENGINE COVER FROM UNDERNEATH THE CAR HAS FALLEN OFF TWICE, IT FALLS ON ONE SIDE AND THEN HANGS ONTO THE GROUND. *LA

NHTSA #: 10041565
mediumSTRUCTURE
Filed: Jul 2002

THE BUMPER DISLODGED FROM IT BRACE WHILE BACKING UP. THE BUMPER WAS AGAINST A CURB WHEN MOVED, NO ADDTIONAL WEIGHT WAS ADDED WHEN MOVING INTO OR OUT OF PARKING SPOT, BESIDES THE WEIGHT OF THE DRIVER. *AK

NHTSA #: 763769
mediumSTRUCTURE
Filed: May 2002

ON MARCH 19, 2001, I PARKED THE ABOVE MENTIONED JETTA IN A PARKING SPACE IN FRONT OF A RETAIL STORE WHERE THERE WAS A CONCRETE BLOCK TO PREVENT CARS FROM PULLING TOO FAR UP. AS I WAS LEAVING, THE BUMPER WHICH WAS OVERHANGING THE BLOCK WAS PULLED OFF. GOSSETT INITIALLY DIDN'T WANT TO FIX AT N/C SINCE THINGS LIKE THIS WERE NOT COVERED UNDER THEIR NORMAL WARRANTY. THEY SAID THE BUMPER WAS DESIGNED SO IF THERE WAS ANY IMPACT FROM COLLIDING IT WOULD COLLAPSE FOR SAFETY REASONS. THE VOLKSWAGEN OFFICE AGREED TO FIX IT AT N/C. ON 4/109/01, A MR. BRANNON, A GOSSETT REP. CALLED TO SEE IF I WAS SATISFIED. I TOLD HIM THAT I WASN'T BECAUSE IT HAD COME OFF A 2ND TIME. BUT I NEVER HEARD FROM THEM AGAIN ABOUT THIS MATTER.ON 4/09/01, THE BUMPER HAD PULLED OFF A 2ND TIME WHEN PARKED IN A NORMAL PARKING SPACE IN FRONT OF MY MOTHER'S ASSISTED LIVING FACILITY. THIS TIME A NORMAL CURVE WAS THE CULPRIT. ON 4/10, I HAD AN INDEPENDENT BODY SHOP FIX IT. IT HAS COME OFF SLIGHTLY THREE TIMES SINCE WHEN COMING OUT OF 2 DIFFERENT DRIVEWAYS, AND TURNING LEFT ON MY STREET. SINCE THE DAMAGE WAS NOT TO THE EXTEND OF THE FIRST 2, I WAS ABLE TO PUSH THE BUMPER UP AND REATTACH THE FEW SCREWS HOLDING IT TOGETHER. THERE WOULD HAVE BEEN COUNTLESS OTHER INCIDENTS IF NOT FOR THE FACT THAT I HAVE DRIVEN IT GINGERLY. I WAS TOLD BY AN INDEPENDENT BODY SHOP IN MEMPHIS AND AN AUTHORIZED HONDA/VW BODY SHOP IN COLLEGE PARK, MD THAT THE LOW DESIGN OF THE JETTA, AS WELL AS MANY OTHER CARS, IS SUCH THAT THE BUMPERS ARE EASILY PULLED OFF. THEY SAID THAT THEY SEE THESE BUMPER PROBLEMS. THE BUMPERS ARE POORLY ENGINEERED. AT THE TIME OF THE ORGINAL PROBLEM, I FOUND ON THE NHTSA BOARD THE FOLLWING INCIDENTS OF THE SAME THING 10/09/00 ODI ID#735047, 01/28/01 ODI ID#741248, 09/22/00 ODI ID#733361 ALL HAD THE SAME PROBLEM I REPORTED TO YOUR AGENCY. AND THERE WERE MANY MORE REPORTED ON YOUR SITE THEN. THE JETTA GETS WONDERFUL SAFETY SCORES, BUT A BUMPER THAT COMES OFF SO EASILY IS A DANGER TO ME. IT IS LUDICROUS.*AK

NHTSA #: 761680
mediumSTRUCTURE
Filed: Oct 2001

PIECE THAT IS LOCATED UNDERNEATH VEHICLE FALLS DOWN AND DRAGS ON GROUND, AND EVENTUALLY BREAKS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA #: 898332
mediumSTRUCTURE
Filed: Apr 2001

BUMPER IS THE SAME COLOR AS CAR. BUMPERS ARE ATTACHED BY SNAPS UNDER CAR,RIGHT SIDE OF BUMPER CAME UNHOOKED. TOOK DEALER ABOUT 5 TIMES, CURRENTLY, OTHER SIDE IS COMING OFF.*AK

NHTSA #: 886198
mediumSTRUCTURE
Filed: Apr 2001

DOORS LEAK AN OIL SUBSTANCE, TOOK TO DEALER, AND THEY SAID CAR WAS DESIGNED FOR GERMANY'S COLD WEATHER, AND IT WILL STOP IN ABOUT A YEAR.*AK

NHTSA #: 886203
mediumSTRUCTURE
Filed: Apr 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA #: 744006
mediumSTRUCTURE
Filed: Apr 2000

AUTOMATIC LOCKS KICK IN AFTER A MINUTE OR SO. THE BUTTONS THAT GO DOWN HAVE RIDGES ON THEM THAT ARE VERY DANGEROUS. CONSUMER HAS BEEN REPEATEDLY CUT WHEN ARM WAS CAUGHT ON THE LATCH TO THE POINT WHERE THERES WAS LITTLE BLOOD SHED. CONSUMER FEELS THE LOCKS ARE DANGEROUS. *AK *ML

NHTSA #: 860675

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