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2023 Volkswagen Id.4 Electrical Problems

179 owner-reported electrical complaints from NHTSA data

179
Complaints
5
Recalls
7
Crashes
4
Fires
Jan 2025Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (5)

RECALLCampaign #22V830000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

Fix: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

RECALLCampaign #22V956000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

Fix: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.

RECALLCampaign #25V836000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Fix: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

RECALLCampaign #26V028000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Fix: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

RECALLCampaign #26V030000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

Fix: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

Owner Complaints (179)

criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
CrashFiled: Apr 2026

Your car suddenly accelerated forward on its own and hit another vehicle, even though you didn't press the accelerator. The emergency braking system failed to activate before the collision, despite the obstacle being visible and avoidable. This involved a crash between your vehicle and another car.

NHTSA #: 11728935
criticalELECTRICAL SYSTEM
Filed: Mar 2026

While charging your ID.4 at a public charging station, the charging port started smoking. When you removed the charger, you noticed a loose pin inside the port and melted plastic. Your dealer refused to service the vehicle without explaining why. The repair will likely involve replacing the charging port and inspecting the charging system for electrical damage.

NHTSA #: 11726713
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Mar 2026

Your car failed to connect to or stay connected to a charging station. When charging did start, warning messages appeared on your dashboard within 5 minutes telling you to stop moving and park the car, saying the battery needed replacement—even though the car was already parked. The charging session then stopped and wouldn't reconnect, and your car wouldn't start, leaving you stranded. A new 12-volt battery was installed for $479, but this didn't resolve the issue; your car is now waiting for a main battery replacement at the dealership.

NHTSA #: 11726757
criticalELECTRICAL SYSTEM
Filed: Mar 2026

I am submitting a safety complaint regarding my 2023 Volkswagen ID.4 AWD Pro S, VIN [XXX] , which is subject to Manufacturer Recall No. 93EA / NHTSA Recall No. 26V030, issued on January 21, 2026.

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NHTSA #: 11723971
criticalELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
Filed: Feb 2026

My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls, & speedometer failed) beginning in late November 2025. The following is a summary & an approximate timeline: Nov 4, 2025: “OUE7 – Software Update” email; dealer unable to complete (OTA update). Nov 7 & Nov 21, 2025: Weatherstrip repairs; maintenance inspections performed.

NHTSA #: 11715399
criticalELECTRICAL SYSTEM
Filed: Feb 2026

The navigation and GPS shows the car is hundreds of miles from where it actually is. In the event of an accident, the automatic emergency call will not show the proper location of the vehicle making any first responder assistance impossible. This is not a new problem for VW as several models including the ID.4 have had this problem as documented on several on-line owner groups.

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NHTSA #: 11714857
criticalELECTRICAL SYSTEM
Filed: Jan 2026

My 2023 VW ID.4 AWD Pro S is subject to Recall 93EA (NHTSA 26V030) for battery fire risk. I must: park outside only (no garage), avoid all DC fast charging, and limit charge to 80%. These restrictions substantially impair use: Cannot park in my garage due to fire risk.

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NHTSA #: 11714709
criticalELECTRICAL SYSTEM,ENGINE
Filed: Jan 2026

The high-voltage battery in my two leased Volkswagen ID.4 vehicles are subject to NHTSA recall 26V030 (VW campaign 93EA, Jan 2026) for potential overheating and fire risk due to missing Self-Discharge Detection (SDD) software updates. This can cause thermal propagation even when parked. No failure or fire has happened in my vehicles yet; the battery remains available for inspection.

NHTSA #: 11714480
criticalELECTRICAL SYSTEM,ENGINE
Filed: Jan 2026

After spending the past 3 hours with VW's customer care department I have a serious problem with their decision to close my case until VW determines a recall action plan even though...

NHTSA #: 11713612
criticalELECTRICAL SYSTEM
Filed: Jan 2026

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 25V836000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11709490
criticalELECTRICAL SYSTEM
FireFiled: Jan 2026

My ID.4 was charging in the driveway and it started on fire. My daughter came home from a friends house, saw it had started on fire, and called 911. By the time the fire department got to my house the fire had spread to the attic and continued further.

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NHTSA #: 11709505
criticalELECTRICAL SYSTEM,ENGINE
FireFiled: Dec 2025

My Volkswagen ID.4 experienced a sudden crack in the windshield followed by smoke and fire near the dashboard/A-pillar area. The manufacturer denied responsibility and claimed the windshield crack caused the fire, but glass cannot ignite or cause an electrical fire. This is a serious safety hazard because the fire originated where electrical components and sensors are located.

NHTSA #: 11702813
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2025

This event occurred on the night of Saturday, October 25. The entire software system crashed while driving on the highway in downtown chicago. This blacked out both the HMI screens (the driver "cockpit" and the media / vehicle management screen).

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NHTSA #: 11700494
criticalELECTRICAL SYSTEM
Filed: Nov 2025

The component that keeps failing is the instrument panel and display panel completely blackout when driving. The instrument panels come back on shortly after blacking out. It also shows a message sometimes in red and sometimes in yellow that there's an electrical malfunction.

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NHTSA #: 11700595
criticalELECTRICAL SYSTEM
Filed: Oct 2025

Car cannot connect to internet so many functions are failing. Safety issue is the Emergency Response is non functional so in an accident cannot call emergency responders. Warranty service for this issue is refused, VW will not replace inoperative modules.

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NHTSA #: 11691441
criticalELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2025

The cruise control failed to slow down , instead it accelerated . My safety and the safety of my families was put at risk due to a sudden stop in I25 southbound cause us to slow down and when I pushed the down arrows to slow us down and pushed the brake pedal we didn’t slow down, instead we were jolted forward in accelerating speeds.

NHTSA #: 11685187
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Jun 2025

The right rear passenger door has become completely inoperable. It cannot be opened from the inside or outside of the vehicle. This is a critical safety risk because two child car seats are installed in the back, and the right side is the only accessible exit for an adult passenger.

NHTSA #: 11668340
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Feb 2025

After NHTSA 919A been applied for my VW ID4, NHTSA Recall ID Number 24V875 was not properly addressed. 1 week after the recall completed by Centenial VW, I still have computer crash and blackout in the main dash and infotainment systems. I've shown these photos to David Lucero at Centenial VW service and he claims it was done properly.

NHTSA #: 11643767
criticalELECTRICAL SYSTEM
Filed: Dec 2024

My ID.4 charging function is not working as it has has in the past: 1. the "plug to charge" function at Electrify America (uses the vehicle VIN to automatically activate the charging session and payment) worked previously and now does not work. I have attempted it at 14 different stations at two different locations of EA today (and it has not been working for the past few charging sessions at EA).

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NHTSA #: 11630031
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Nov 2024

Center display sporadically resets while driving causing loss of speedometer information and loss of rearview camera image and parking sensors. This vehicle fails to comply with regulatory requirements. There is an increase risk of crash or injury when driving or backing up.

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NHTSA #: 11627303
criticalELECTRICAL SYSTEM
CrashFiled: Nov 2024

I was in an accident 12/14/2023. Doors will not unlock when need to open door to leave. When repair was completed.

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NHTSA #: 11625975
criticalELECTRICAL SYSTEM,SEATS,FORWARD COLLISION AVOIDANCE
Filed: Nov 2024

The speedometer, infotainment system have stopped working and the driver seat warmer turned on randomly while driving. On 10/4/2024, I noticed the car’s main infotainment system was unresponsive and showing a wrong time and frozen. I was driving and could not stop and moments later the speedometer was starting to malfunction as well.

NHTSA #: 11625064
criticalELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Nov 2024

On two occasions the entire instrument panel went dark. Speed and other information were not available. It is my perception that lane keeping assistance, blind spot monitoring, automatic braking for collision avoidance and other safety systems were not available during those incidents.

NHTSA #: 11624406
criticalELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Oct 2024

Collision warnings/automatic breaking has failed on vehicle multiple times. Presumably due to the software/hardware not being able to process. This has LED to several incidents of near collision when in travel assist (self driving) and in general operation where it has actively backed into objects.

NHTSA #: 11618732
criticalELECTRICAL SYSTEM
Filed: Sep 2024

Display screen has blacked out on multiple occasions while driving. During these occurrences I have lost all visibility to vehicle speed, cruise control settings, backup camera, etc. When these issues occur, I am basically driving a vehicle with no feedback from these important safety systems.

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NHTSA #: 11615123
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

Both screens turn off while I’m driving 70+ MPH on the highway therefore none of the features work like adaptive cruise or lane assist. It caused me to almost get into an accident a couple of times. Volkswagen says they won’t buy it back or fix it since it’s under the recall.

NHTSA #: 11614262
criticalELECTRICAL SYSTEM
Filed: Sep 2024

When driving the vehicle the center display and dashboard display go black and do not reboot and because of this am not able to see any vehicle information like speed and back up camera making the vehicle unsafe to drive and are a greater risk of causing an accident. This is an active recall but car manufacturer has failed to resolve issue in a timely manner.

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NHTSA #: 11612632
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
CrashFiled: Jul 2024

On 7/4/2024 at approximately 6pm, I disconnected my 2023 VW ID4 from an electrical charging station. I moved my vehicle 2 blocks away to an apartment building parking lot, which I had parked in previously.

NHTSA #: 11603151
criticalELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jul 2024

This is an all electrical vehicle, When we first got it had a issue right away the car was stuck on reverse and we could not do anything, they kids where in the back and had to press the breaks to hold it in place and could not release it. We were in a parking lot, after awhile the system rebooted and it was normal.

NHTSA #: 11601448
criticalELECTRICAL SYSTEM
Filed: May 2024

The horn stopped working without notice; only found out when I was in a near-miss accident and it did not honk. Never got alert or any other notice about horn not working. A car cut me off and I pushed the horn and no noise.

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NHTSA #: 11587946
criticalELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
Filed: Jan 2024

30722 miles 12/12/23 – Vehicle continued to give the parking sensors error even after ensuring they were cleaned. The error will go away intermittently and then come back. Also got an error about parking assist not working.

NHTSA #: 11563985
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Nov 2023

While backing up in a driveway at approximately 3-4 miles per hour, the vehicle lost all power and stalled. Both screens went completely black. Seconds later (10-15 maybe) the system re-initialized as if it was rebooted.

NHTSA #: 11555542
criticalELECTRICAL SYSTEM,LANE DEPARTURE
Filed: Oct 2023

Control/infotainment system crashed without warning while driving at speed. It appeared that all the driver's assistance features were unavailable until the completely system rebooted.

NHTSA #: 11550600
criticalELECTRICAL SYSTEM
Filed: Oct 2023

While driving my ID.4 couple of months back, it hit something.on the road. Taken to the body shop, I was given the bill of $27K to replace the battery. Looking at the damage, the battery housing was damaged and it could not be replaced without replacing the entire battery.

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NHTSA #: 11547629
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Jun 2023

I have never been in an accident in my entire life, never got pulled over by a cop, and have only ever driven one car prior to the vw. I always have my car in “B” mode.

NHTSA #: 11529698
criticalELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

Front collision warning sensor does not appear to be working. The front sensor does not detect anything in the front while in driving mode. Could be a software or sensor issue.

NHTSA #: 11529786
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Jun 2023

On April 22nd the car was in an accident when it struck the rear of another car at a red traffic light. I had stopped at the light with car in “B” drive mode and the brake on Auto Hold. I was stopped at the light roughly 2 minutes with my right foot on neither pedal.

NHTSA #: 11529134
criticalELECTRICAL SYSTEM
FireFiled: Jun 2023

The contact owns a 2023 Volkswagen ID. The contact stated while the vehicle was charging at a Volkswagen charger center, the charging port that attach to the vehicle caught on fire causing the vehicle to burn. No one was injured.

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NHTSA #: 11529227
criticalELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: May 2023

Instrument panel to turned black, thus blocking access to essential information, such as current speed of the vehicle, the status of cruise control, lane departure warning, lane keeping assistance, and parking collision warning. The problem happened couple of times. Also, the Carplay feature freezes and is interrupted a lot.

NHTSA #: 11524512
criticalELECTRICAL SYSTEM
FireFiled: Mar 2023

On 10 March 2033, our Volkswagen ID.4 caught on fire while charging on a DC fast charger. We charged on a 150kW charger (which was only giving us 20kWh) for 30 mins. We then moved the car to a 350kW charger where someone else was charging (same location) when we first arrived at the station.

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NHTSA #: 11513315
criticalELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
CrashFiled: Jan 2023

VW ID4 2023 Day two owning ID4, driver's door would not open. I was at the dealership at the time and I was told to make an appointment to fix it. I was also told, it was a thing happening with some new VW ID4 2023.

NHTSA #: 11502213
highELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Jan 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted.

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NHTSA #: 11634388
highELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION
Filed: Dec 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs.

NHTSA #: 11629216
highELECTRICAL SYSTEM
Filed: Nov 2024

The contact owns a 2023 Volkswagen ID4. The contact stated that on several occasions the vehicle would not start and on one occasion the vehicle shut off while at a stop light. The vehicle was towed to the local dealer who performed a software update but the failures continued to occur.

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NHTSA #: 11625503
highELECTRICAL SYSTEM
Filed: Oct 2024

There was an electrical issue associated with a recall where while driving I had lost power to my dashboard and infotainment system on more than one occasion.

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NHTSA #: 11618565
highELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2024

Our VW ID.4 was leased in December 2023. The vehicle unexpectedly went into "turtle"mode or limp mode, which according to VW happens when the battery is very low. Notably, we had 80% of battery charge at the time (which is the optimum charge).

NHTSA #: 11611161
highELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Jul 2024

The contact leased a 2023 Volkswagen ID.4. The contact stated that while reversing, the back over prevention screen became inoperable. The contact stated that the infotainment screen became inoperable while driving at approximately 25 MPH and started to update without driver interaction.

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NHTSA #: 11602986
highELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Jun 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System). The contact stated that while the vehicle was turned off and charging, she observed that the charging had stopped abruptly and a message to “Take Vehicle to Dealer Immediately” was displayed.

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NHTSA #: 11596164
highELECTRICAL SYSTEM
Filed: Jan 2024

I brought my vehicle because of an electrical problem I lost power and my dash light came on saying electrical system malfunction, My dealership just informed me about some cables been chewed up by a mouse it’s what they claim.

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NHTSA #: 11568865
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
Filed: Aug 2023

I was driving down the interstate and the entirety of the electronic screens froze up. The data presented on the screens was frozen and all the touch buttons froze. With no access to any controls, in a downpour, I was unable to adjust the climate control, turn on the defrosters or have any idea how fast I was going.

NHTSA #: 11536448
highELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
Filed: Jun 2023

I was pulling into a parking structure when the left side of the vehicle (door handles, windows, sensors) lost power. I was able to park the vehicle and then have it towed to the dealership. Although it happened at very low speed, my safety was at risk.

NHTSA #: 11524907
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2026

The instrument panel in my car went completely dark, leaving me without any knowledge of my speed. This is a massive safety risk. I am taking it to the dealership tomorrow, but there are no issues that came up when this failed, it just failed to boot correctly, and nothing I could do would bring it back.

NHTSA #: 11722378
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2026

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. In addition, a message to take the vehicle to the dealer was displayed.

NHTSA #: 11721681
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2026

The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair.

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NHTSA #: 11719308
mediumELECTRICAL SYSTEM
Filed: Feb 2026

For the past seven months, my vehicle‘s location settings have been off. It has been to the dealership multiple times and is connected to satellite, but is unable to show the proper location for the car. While I am driving, I am often unable to use my cell phones Apple or Google Maps because the phone’s location services are off.

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NHTSA #: 11719505
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2026

Vehicle has widespread software/electronic failures affecting driving and safety systems. Failures cause erratic, loss of information while driving, unintended systems activation, and loss of emergency services. While operating the vehicle during routine driving, multiple safety-related electronic systems malfunction.

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NHTSA #: 11714848
mediumELECTRICAL SYSTEM
Filed: Jan 2026

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 26V030000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted.

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NHTSA #: 11713987
mediumELECTRICAL SYSTEM
Filed: Jan 2026

The contact owns a 2023 Volkswagen ID.4. The contact stated that the vehicle had experienced a failure related to the high-voltage battery, which prevented the vehicle from charging properly. The contact received notification of NHTSA Campaign Number: 25V836000 (Electrical System); however, the part to do the recall repair was not yet available.

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NHTSA #: 11712721
mediumELECTRICAL SYSTEM
Filed: Dec 2025

23 Volkswagen ID.4 Pro S AWD (82 kWh LG battery, <25k miles). Vehicle has permanently lost ~25% of usable battery capacity in less than 2 years. At 80% state-of-charge the Guess-O-Meter consistently shows only 200–205 miles (full-range estimate 250–255 miles instead of EPA 275 / real-world 280–300 miles in similar conditions).

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NHTSA #: 11702168
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2025

We have dozens of videos of our ID.4 continuing to malfunction after the 919A recall had supposedly been completed. There are a slew of electrical and software issues related to windows, door handles, infotainment, charger handle disengagement, brakes and various sensors… We have gone through all of the proper channels.

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NHTSA #: 11688271
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,BACK OVER PREVENTION
Filed: Sep 2025

This issue relates to NHTSA Recall 24V344 / VW Recall 919A as the repair for this recall has already been applied to my vehicle. Despite that, while driving, my vehicle experienced a complete electronics shutdown, including loss of the instrument cluster, center display, and rearview camera. This occurred after the recall 919A software update was applied.

NHTSA #: 11685605
mediumELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Filed: Aug 2025

There has been an active recall on this vehicle for one year. The dealership has failed to repair the door handle recall in a timely manner. The dealerships I have called said they don’t have the parts in stock to repair the recall.

NHTSA #: 11681715
mediumELECTRICAL SYSTEM
Filed: Jul 2025

I’m reporting a recurring issue with my 2023 Volkswagen ID.4 involving the electrical system and battery. Since December 2024, the vehicle has consistently displayed an “Electrical Malfunction” warning every single time the vehicle is turned on. This warning is always present — whether the vehicle is stationary or in motion — and does not clear.

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NHTSA #: 11674587
mediumELECTRICAL SYSTEM
Filed: May 2025

The contact owns a 2023 Volkswagen ID.4. The contact stated that when the battery was charged to 80%, the vehicle could only be driven for less than 150 miles instead of the 270-275 miles as expected. The vehicle was taken to the dealer who was not able to diagnose a cause of failure.

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NHTSA #: 11660915
mediumELECTRICAL SYSTEM
Filed: Mar 2025

The contact owns a 2023 Volkswagen ID.4. The contact stated that while the vehicle was parked at a charging station, the messages "Low voltage battery fault detected" and "Main electrical fault detected" were displayed. The contact became aware that the vehicle was no longer responding to user input; however, after about an hour the vehicle returned to normal functionality.

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NHTSA #: 11651390
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2025

I've had to replace the 12v battery in my ID.4 due to battery failure twice since I've owned it, and according to the service department at VW, the battery was replaced on delivery too. So that's a total of three batteries since it came off the production line.

NHTSA #: 11641981
mediumELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION
Filed: Feb 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted.

NHTSA #: 11640689
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11639878
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2025

I am writing to express my growing concern regarding ongoing issues with my vehicle, specifically related to the recalls. Over the past year or two, I have contacted both the Libertyville and Palatine, Illinois dealerships numerous times for updates, but I have not received any meaningful responses or resolutions.

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NHTSA #: 11636000
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Jan 2025

Malfunctioning electrical and software in the vehicle. Vehicle's speedometer gauge display will occasionally go blank while driving. Longest video recorded event was 15 minutes of continuous operation with no displays on the speedometer or the infotainment screens.

NHTSA #: 11634810
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Dec 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated while the contact's husband was driving at an undisclosed speed, the contact stated that several warning lights illuminated, and the vehicle lost motive power. The contact allowed the vehicle to stop before restarting the vehicle.

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NHTSA #: 11630984
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Dec 2024

On December 4, 2024, I left a Volkswagen ID.4 electric car in for service of Volkswagen due to software and door locking issues. The service manager confirmed the problems but stated that the vehicle has not yet received any repairs from Volkswagen and that there is no solution available.

NHTSA #: 11628996
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2024

Multiple times over the weekend of 11/16/2024 I attempted to put my vehicle into reverse as normal and the backup camera failed to initiate. I had to restart the car to remedy the situation. This is a different glitch than what I previously experienced with the screens going blank.

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NHTSA #: 11627062
mediumELECTRICAL SYSTEM
Filed: Nov 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that the battery failed to recharge. The contact stated while driving at an undisclosed speed to the dealer, a message that the 12-Volt battery had failed was displayed.

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NHTSA #: 11626475
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
Filed: Nov 2024

After six months, VW still doesn't have a repair for recall 24V344. My speedometer, backup camera, climate control, and all other functions controlled via the display screens malfunction. Both the dealer and and VW customer service have confirmed that no repair is available and they also will not provide a refund or replacement.

NHTSA #: 11625456
mediumELECTRICAL SYSTEM
Filed: Nov 2024

While driving on a freeway the screens recently went fully blank on the car consistent with the open recall software issues. In addition I recently put my car in reverse and the rear view camera failed to load in a timely manner. I have contacted VW dealer and corporate to initiate a buy back but have heard nothing from either party and any attempt to repair these conditions.

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NHTSA #: 11624642
mediumELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,BACK OVER PREVENTION
Filed: Nov 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V344000 (Back Over Prevention, Equipment, Electrical System) and 24V651000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted.

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NHTSA #: 11624759
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
CrashFiled: Nov 2024

As I was driving my vehicle around 5 miles per hour on a small street looking for parking, the car had some electrical malfunction that caused it to move forward and hit a parked vehicle, then reversed into another vehicle. The safety of my fiancee, myself and my dog were put at risk as we were jolted back and forth as this happened.

NHTSA #: 11624459
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2024

This vehicle has continual electronic issues. Aside from the 2 (as of now) recalls that are out on it- with no repair available- the functionality of this car is completely undependable. The computer screen (which controls almost every function of the car) often shuts off in the middle of operating (e.g.

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NHTSA #: 11624207
mediumELECTRICAL SYSTEM
Filed: Nov 2024

I'm almost a year in a lease for this car. Made an appointment to take it in for the first service and then by word of mouth found out about the recalls, called to make sure they'd be able to fix the recalls and was told they would not be able to and so it was decided we'd wait to take it in for service when the fixes were available. That was on 9/6/2024.

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NHTSA #: 11624059
mediumELECTRICAL SYSTEM
Filed: Nov 2024

Hello, our vehicle doors frequently unlock on their own and there have also been times while we are in the vehicle where we try to unlock the doors and they won’t unlock. I am worried about getting locked in the car, or having the doors open while driving. The windows also have automatically all rolled down with no one engaging with the vehicle.

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NHTSA #: 11623208
mediumELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION
Filed: Oct 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving 65 MPH, the instrument panel went blank and continued flickering independently and the rear-view image failed to display properly while the transmission was shifted into reverse. The vehicle was taken to a dealer January and September of 2024 but was not diagnosed or repaired.

NHTSA #: 11622605
mediumELECTRICAL SYSTEM
Filed: Oct 2024

All instrument panels and electric panels turn black. It is not replicable, it is not predictable, and there is no fix yet available. I have been in touch with VW and my dealer multiple times, and they do not have a fix.

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NHTSA #: 11621747
mediumELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION
Filed: Oct 2024

The contact owns a 2023 Volkswagen ID 4. The contact stated while driving 65 MPH, the instrument panel was inoperable. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000(BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable.

NHTSA #: 11620642
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS
Filed: Oct 2024

Electrical- my windows do not roll up, when using the window switches the windows will go down if they are already down a little. I will have a window half down and try to roll it up and it goes down. -I have also had several occurrences of my screens becoming in responsive or not even displaying.

NHTSA #: 11620261
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Oct 2024

The contact owns a 2023 Volkswagen ID.4 Pro S. The contact received a notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was contacted.

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NHTSA #: 11619406
mediumELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION
Filed: Oct 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed in inclement weather, the alarm system detected that the doors were opened, causing the vehicle to come to a complete stop; however, the doors were properly closed. Additionally, the instrument panel display screen intermittently went blank for 15-20 seconds while driving.

NHTSA #: 11618919
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2024

The defective/incomplete vehicle software occasionally causes an dangerous condition. The child safety lock for the back doors can disengage without driver input or knowledge. The software in the vehicle occasionally clears (or resets) customized driver settings because the software is defective/incomplete.

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NHTSA #: 11618775
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Oct 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the instrument panel frequently rebooted, causing the screen to go blank for an extended period.

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NHTSA #: 11617557
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

I am writing to complain that VW has not offered any assistance or solution to the electronic software failure noted in NHTSA Recall # 24V344. I have been experiencing software and electrical failures that affect the center and dashboard displays. I have no speedometer or rearview camera display, no warning systems, no cruise control, etc.

NHTSA #: 11617024
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available.

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NHTSA #: 11616411
mediumELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

There is a recall on this vehicle and is very dangerous to drive. The screens go dark and we are unable to see how fast we are going. When this happens we also do not know if any of the safety features work.

NHTSA #: 11615743
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available.

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NHTSA #: 11615688
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available.

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NHTSA #: 11615336
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that while reversing, the back over prevention system failed to function as intended. The contact stated that the back over prevention function was displayed.

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NHTSA #: 11614933
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2023 VW ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V344000 (Back Over Prevention, Equipment, Electrical System) and 24V651000 (Structure). The contact stated that on several occasions while in reverse(R), the reverse camera worked intermittently.

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NHTSA #: 11613855
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Sep 2024

On August 23, 2024, the car was parked at our home and turned off. It was not connected to the charger. At around 7:25pm Pacific time, I got into the driver's seat, closed the door, and depressed the brake pedal so I could put the car into Drive.

NHTSA #: 11613500
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Sep 2024

The entire dashboard goes blank and then sometimes resets and other times remains blank until the car is stopped. The speedometer is out as well as all the cameras.

NHTSA #: 11613008
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11612764
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jul 2024

[XXX] [XXX] [XXX] [XXX] Julio 30, 2024 Volkswagen Customer Care Volkswagen Group of America 3800 Hamlin Road Auburn Hills, MI 48326 Dear Volkswagen Customer Care, I am writing to express my deep concern regarding the recent recall notice I received for my Volkswagen vehicle, VIN [XXX] 2023 VOLKSWAGEN ID.4 Due to the severe safety issues outlined in the recall, I have been unable to use the car, yet I am still making payments on it.

NHTSA #: 11605502
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Jul 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11605225
mediumELECTRICAL SYSTEM
Filed: Jul 2024

Upon stoping the vehicle, unlatching the seatbelt and with the ignition off you need to pull the door handle 2 to 5 times before the door opens to allow you to exit. The vehicle never allows exiting on one pull. Dealer said no problem found and it’s operating normally but this is a daily occurrence.

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NHTSA #: 11604946
mediumELECTRICAL SYSTEM
Filed: Jul 2024

instrument cluster intermittently goes out. exactly the symptons described in recall 919A

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NHTSA #: 11602685
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Jul 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at various speeds, the instrument panel display was not working as intended. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available.

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NHTSA #: 11601517
mediumELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
Filed: Jul 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available.

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NHTSA #: 11600561
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jun 2024

The car milage dropped Significantly, I took it to Tracy VW shop and they did not repair it , took it to Dublin VW and they did took 2 weeks replacing a battery cell then they found another defective electric cable that is on backorder with no eta for replacement , I am paying for gas and for fixing on a loaner car rather that drive my own car

NHTSA #: 11592939
mediumELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: May 2024

While driving my vehicle it shifts into “park”, not sure if it is an electrical issue, transmission, or breaking issue. I have taken to the dealership for repairs they worked on the driver seat sensors, was at the dealership for 10 days.

NHTSA #: 11589546
mediumELECTRICAL SYSTEM,SEATS
Filed: May 2024

The front seats go back and recline to an almost flat position randomly. This has hurt my kids' knees while they've been seating in the back seat. It is also very scary and they yell and scream in pain and panic.

NHTSA #: 11587950
mediumELECTRICAL SYSTEM
Filed: May 2024

The infotayment system goes completely dark while driving and reboots by itself after a few minutes. This has happened while I'm driving on the highway at 65MPH and on the roads at 40MPH, happens at any speeds. It happens randomly without a warning.

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NHTSA #: 11587954
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2024

2023 VW ID.4 - While driving the passenger door latch started making a clicking noise and door became ajar triggering a door ajar light on dash information center. Passenger held door from completely opening until it was safe to pull over. Door latch continued to make clicking noises and continued to open itself.

NHTSA #: 11585341
mediumELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Filed: Apr 2024

I submitted a previous report regarding my passenger front door attempting to open while the vehicle was in motion. Yesterday the door fully opened under motion with my wife as a passenger. It sounds like the latch kept cycling until the door opened.

NHTSA #: 11581690
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jan 2024

Driver car door intermittently pops open, while driving, when stopped, and when parked (not occupied). Car door locks intermittently stop working, meaning passengers cannot enter from outside, cannot open door from inside, doors do not unlock when key fob approaches. Also when this is happening, charge port shorts ie.

NHTSA #: 11567679
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jan 2024

9942 miles – Error: 12V power supply. Safely Park the vehicle! See owner’s manual.

NHTSA #: 11563982
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jan 2024

20122 miles 7/31/2023 – Infotainment screen would reboot at random. I was also receiving the 12V battery message still and the electrical system error Dropped vehicle off at AutoNation VW for the 20000-mile service. Mark Daddario said that sometimes it’s how the customer drives the EV’s that makes the errors come up but couldn’t tell me anyway I was driving it incorrectly.

NHTSA #: 11563983
mediumELECTRICAL SYSTEM
Filed: Nov 2023

ID4 intermittently giving me errors to have electric system checked. And when the error comes on it will reduce performance so I can only go about 10-20mph. Sometimes if you turn the vehicle off for like 30 minutes then error will clear but then come up again another time when starting the vehicle.

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NHTSA #: 11556086
mediumELECTRICAL SYSTEM
Filed: Oct 2023

Infotainment and dashboard are blanking out while driving. system appears to be rebooting. lose entire display, and radio.

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NHTSA #: 11552465
mediumELECTRICAL SYSTEM
Filed: Oct 2023

While driving the radio stopped playing then the infotainment center went black (turned off) and the instrument display, including the speedometer and ADAS, turned off. The vehicle kept driving but no speed information was available which is a safety risk to myself and others. After about 30 seconds the infotainment and display cluster restarted and returned to normal operation.

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NHTSA #: 11552476
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2023

A few minutes after charging at an Electrify America location (JFK cell phone lot) I had to step out of the vehicle. Suddenly all sensors stopped working, I was locked out, key fob doesn't work, manual key didn't work either, truck locked out. Car would not connect to the app.

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NHTSA #: 11547588
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Sep 2023

This is a new vehicle used for less than 2 weeks. It has under 250 miles on it. The vehicle looses power and displays the following warning messages: “Error: Drive System.

NHTSA #: 11544645
mediumELECTRICAL SYSTEM
Filed: Jul 2023

Screen (both steering wheel and bigger screen to the right) go blank intermittently without any data being displayed (computer resetting itself excessively).

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NHTSA #: 11532959
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jun 2023

The actuator on the charging port cover broke. I tired to get it fixed under warranty, but it has been two months and the part is still backordered from Germany. The charging port will not stay closed, so when it rains, water is getting into the charging connection and it is discolored, cannot tell if it is rust.

NHTSA #: 11527657
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: May 2023

The driver door is randomly popping open, at low speeds and high speeds. At low speeds, when trying to back out of driveway or pull into driveway or slowly pull up to red lights or keep up with cars in a left turning lane waiting my turn to turn, the door will randomly pop open and the car slams into park and turns off of Drive.

NHTSA #: 11521468
mediumELECTRICAL SYSTEM
Filed: Apr 2023

On Friday, April 7, 2023 after driving the car locally it displayed a "electrical system not working properly" error message. Were able to drive the vehicle home, though power and acceleration were reduced. Contacted the local dealership and took the vehicle in to them on Saturday, April 8, 2023.

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NHTSA #: 11519139
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2023

Second day after purchasing the new car, WHILE DRIVING the front passenger door just swung open. I thought it was not closed properly, but it kept happening again! I took it to the dealer and was informed that they are seeing multiple cars with the same issue.

NHTSA #: 11509947
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2023

I am having the (seemingly common) problem of a malfunctioning driver's door handle/latch.

NHTSA #: 11505139
mediumELECTRICAL SYSTEM
Filed: Jan 2023

The window on the ID.4 failed to operate as directed. When pulling the lever up to close the window, the window will open rather than close. The vehicle's window lever has two positions, first position controls the window and will cause it to go up/down.

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NHTSA #: 11501551
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Mar 2026

I am advised by VW to not charge this vehicle using the L3 super chargers along with not to charge it "inside" a garage. However, there is no way to charge the vehicle then without spending thousands to have an electrician move the plug outside. So I am forced to have this vehicle not usable and VW offers zero fix.

NHTSA #: 11721251
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2026

Car is inoperable. The display states a number of issues: Display states that: 1. "Error: Drive System.

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NHTSA #: 11716040
lowELECTRICAL SYSTEM
Filed: Sep 2025

While driving the infotainment system switched off entirely, the screen went black and after roughly 1 minute rebooted. I had both my hands on the steering wheel and was NOT operating the infotainment system. During this time, the right hand side of main clocks/dials in front of the driver inverted from black background to white background.

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NHTSA #: 11687021
lowELECTRICAL SYSTEM
Filed: Aug 2025

The front left headlight parking light went out after 24 months. This is a product quality issue which should not happen.

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NHTSA #: 11681469
lowELECTRICAL SYSTEM
Filed: Aug 2025

It appears that the wiring was chewed by a rodent. It also looks like it could be a case of the wiring rubbing on the vehicle and exposing the hv wire.

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NHTSA #: 11680871
lowELECTRICAL SYSTEM
Filed: Aug 2025

While driving at highway speeds, driver display went blank without warning. Similar symptoms to known issue causing a recall that was supposedly remedied.

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NHTSA #: 11679956
lowELECTRICAL SYSTEM,STRUCTURE
Filed: May 2025

I was driving my car and the door came unlocked and opened

NHTSA #: 11660509
lowELECTRICAL SYSTEM
Filed: Apr 2025

Even after the 919A recall fix was applied for the restarting black screen, my ID4 screens are still restarting. This has happened twice when I get in the car and power it on.

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NHTSA #: 11653959
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2025

While driving between 45-50 MPH the internment cluster went out and the center console did a reboot. I could not see the odometer and the brake worked but the excoriator did not seem as responsive as it normally is. This issues has occurred 2 other times and was taken to VW for service.

NHTSA #: 11650013
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2025

The vehicle has been inspected multiple times and had several software updates to fix the infotainment system. Unfortunately, the system still malfunctions restarting all the controls in the vehicle while driving. When this happens, the speedometer is unable to be accessed and driving becomes unsafe.

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NHTSA #: 11633512
lowELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Filed: Dec 2024

The rear passenger side door unlocked on its own . The display screen goes blank for approx 10-15 seconds while driving .

NHTSA #: 11629365
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Dec 2024

Both main panel and infotainments system of the vehicle are inoperable. No information on the vehicle is available when operating it such as speed/charge remaining/safety information such as engine lights/cameras, etc.

NHTSA #: 11629051
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2024

From purchase this vehicle’s passenger door/door handle have not function properly. One time the door opened without manipulating the door handle. Too many times to count the door handle is used to open the door, however, the door doesn’t open.

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NHTSA #: 11628198
lowELECTRICAL SYSTEM
Filed: Nov 2024

Third time that the key fob was not found. Prior 2 times I was stationary. Third time I was in transit as the key fob was not detected.

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NHTSA #: 11626405
lowELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
Filed: Oct 2024

The dash is blank and white in color, no speedometer or information necessary to drive the vehicle. Doors do not unlock or lock.

NHTSA #: 11622519
lowELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Filed: Oct 2024

There has been no update regarding the open recalls on the ID4 from Volkswagen. The 919A/24V344 recall is over 5 months old with no update from Volkswagen and the 57J9/24V651 recall for the door handles has no update from Volkswagen at all.

NHTSA #: 11622526
lowELECTRICAL SYSTEM
Filed: Oct 2024

The infotainment system in my vehicle has cut out and gone black for a good ten minutes while I’m driving and this has happened twice now and there is no remedy for the recall and this is upsetting because it could be a safety concern

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NHTSA #: 11619552
lowELECTRICAL SYSTEM
Filed: Sep 2024

NHTSA Recall Number 24V344 This recall has been open with no resolution, time frame to resolution, or any communication whatsoever from VW of America for over 18 weeks now. Fortunately for me this issue has only affected my vehicle a few times (I'd estimate 5-10 instances) but the lack of followup and attention from VW is becoming very disconcerting.

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NHTSA #: 11617195
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2024

Driver side door handle won't open but other doors do

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NHTSA #: 11616594
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

Vehicle has an error stating: “Warning and Information not Available. Drive with greater care!” Key safety features including speedometer and back-up camera are not available. Issue is not due to delayed boot-up.

NHTSA #: 11615916
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2024

The infotainment screens on the vehicle will randomly go blank, and when it reboots, will often freeze in the rebooting process. This prevents the driver and passengers from being able to see critical safety information on the center display and the driver's display, including the speedometer. Not being able to see the speedometer is a violation of Virginia code VA § 46.2-1080.

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NHTSA #: 11613799
lowELECTRICAL SYSTEM
Filed: Aug 2024

On many occasions, I push the park button on the gear selector, and it does not go into park. I have become extremely deliberate on pressing the button AND making sure the screen illuminates that the vehicle is in park. On two occasions with myself driving and one occasion with my wife driving, the vehicle has moved forward unintentionally as a result.

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NHTSA #: 11609973
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Aug 2024

There's two screens in the car. One displays speed and other functional items. The other one is the infotainment screen.

NHTSA #: 11609459
lowELECTRICAL SYSTEM
Filed: Aug 2024

Vehicle is under recall with no remedy. This is presenting a safety risk to me and my family.

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NHTSA #: 11609136
lowELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Filed: Jul 2024

On 7/21/23 around 10 am the screens went blank, had no speed or info displayed , after 2 days the screens came back on 7/23/24

NHTSA #: 11603982
lowELECTRICAL SYSTEM
Filed: Jul 2024

Infotainment and gauge cluster display are blank, unable to see vehicle info, back-up camera and speedometer.

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NHTSA #: 11603699
lowELECTRICAL SYSTEM
Filed: May 2024

VW/Audi have known this is an issue for years but do not seem to prioritize a fix. The front passenger window often goes down first when trying to close it. I am pleading with the NHTSA to view this is a safety concern and issue a recall to force the manufacturer into what should be a simple software fix.

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NHTSA #: 11586695
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Apr 2024

I was driving down a highway traveling 59 MPH around 5:20AM when my infotainment system and lights inside all went dark. The speedometer stayed lit up but changed to an alternate color while I was traveling. I slowed down to make sure I could brake and that all was working.

NHTSA #: 11585604
lowELECTRICAL SYSTEM
Filed: Apr 2024

Vehicle instrument cluster and infotainment displays power off while vehicle is in motion. No information regarding vehicle speed or controls is displayed on the screen for several minutes while the vehicle system restarts. After 5-7 minutes, the instrument cluster and infotainment display will power back on.

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NHTSA #: 11585636
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
Filed: Feb 2024

Center console spontaneously shuts down while driving. After about 3 min, the system reboots, but temporarily the driver console also disappears and the speedometer cannot be seen. A warning that lane assist is not available is shown.

NHTSA #: 11574245
lowELECTRICAL SYSTEM
Filed: Feb 2024

The driver door malfunctions and will open itself. It has happened twice now while driving at low speeds. It also happens while my car is parked.

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NHTSA #: 11572072
lowELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
Filed: Jan 2024

29987 miles 11/3/2023 – I brought my vehicle to Findlay VW Henderson NV for the 30,000-mile service, the 12V electrical issue, and the door handle recall. Andrew Lammers, the service consultant told me they’d check everything out while my vehicle was in the shop and before releasing it back to me. I received a call about a week later that there were parts hold.

NHTSA #: 11563984
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Filed: Jan 2024

30848 miles 1/5/24 – Drove to Cedar City UT for an appointment after picking the vehicle up. The elevation is 5846 feet and the weather was about 20f. While going uphill on the interstate I started to receive messages about the headlights not working.

NHTSA #: 11563986
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2023

The vehicle does not get 275 range fully charged as window sticker states. New vehicle with 600 miles on it only gets 242 range when fully charged. The vehicle is over stated to boost sales.

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NHTSA #: 11559548
lowELECTRICAL SYSTEM
Filed: Nov 2023

Car shuts off on reversing and forward at low speed

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NHTSA #: 11556538
lowELECTRICAL SYSTEM
Filed: Nov 2023

The door to the charging port is not attached well. I had a 2021 Volkswagen ID.4 Pro S and now have a 2023 Volkswagen ID.4 Pro S AWD and in both cases, the charger port door has fallen off before there was 5000 miles on the vehicle. Under the door is a base with numerous holes in it which allows rain and snow to enter the charger port.

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NHTSA #: 11556544
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Sep 2023

9/13/23 Got into my vehicle to head home around 9:15PM , headlights would not turn on. Tried switching from automatic to manual turn on no success. Could not unlock passenger doors from drivers side switch, had to exit car with key to unlock doors.

NHTSA #: 11545491
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2023

The car has a wireless mobile charger that makes the mobile so hot that forces the device to shut down. It was so hot that burnt my daughter’s hand

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NHTSA #: 11541498
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Jul 2023

The digital speedometer will shut off and all screens will turn of them keep restarting while driving.

NHTSA #: 11533761
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: May 2023

I was passing on a highway ant high speed and the car shut down. It gave me about twenty seconds to coast to a stop on the shoulder before it completely turned off. This happened twice.

NHTSA #: 11522391
lowELECTRICAL SYSTEM
Filed: Apr 2023

12 volt battery system failure out of nowhere. High voltage battery has never been drained past 20 percent has 3730 miles. System failed in garage and vehicle will not move and fan will kick on extremely loud when turned on.

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NHTSA #: 11517553
lowELECTRICAL SYSTEM
Filed: Apr 2023

It seems the computer is not calculating correctly the vehicle performance. After charging the vehicle to 90% (73.8KW) of the 82KW only delivers a portion of what the computer states.

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NHTSA #: 11517718
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2023

Please see attached document. This is my second filing. I am still waiting for acknowledgment from NHTSA of my original filing on 3/22/23.

NHTSA #: 11515002
lowELECTRICAL SYSTEM
Filed: Mar 2023

Main screen which displays speedometer, mileage, battery charge has gone black. No home recommendations for reset have worked.

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NHTSA #: 11513422
lowELECTRICAL SYSTEM
Filed: Mar 2023

On Saturday, February 4, 2023. At approximately 7am. I entered the vehicle to warm the car.

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NHTSA #: 11512796
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2023

The driver side door unlocks and opens itself while I am driving the vehicle. In addition, while I am driving, the door opening or locking mechanism (I am unsure which) can be heard moving although this does not always lead to the door opening itself.

NHTSA #: 11512854
lowELECTRICAL SYSTEM
Filed: Mar 2023

The driving and center console screens were blank at vehicle start. Vehicle went into gear properly and moved without error, however, not having a 'speedometer' at this point, I chose not to drive the car until I was able to determine the best way to restore operation to the two 'screens'.

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NHTSA #: 11512173
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2023

Error: Surround View which is the full 360 view camera system that is new with the 2023 Plus model didn't work the day I picked up the car. Brought it back in and they changed all the cameras and it only worked for 1 day. brought the car back in and now they say the control unit has failed and currently there is no eta on the part.

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NHTSA #: 11511086
lowELECTRICAL SYSTEM,ENGINE
Filed: Feb 2023

Brand new ID4 2023 with 800 miles goes into park and refuses to drive because this error message pops up, "unable to start please remove charging socket" the charger is not plugged in and I was just driving on the highway when this message first appeared. Then I come to a stop and that's when the car goes into park and refuses to drive in the middle of a busy 4 way intersection.

NHTSA #: 11509418
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2023

The car spontaneously came to a stop in the middle of the road and would not start again. The displayed showed plenty of battery charge/miles of range left, meaning the issue was not a dead battery. There were several error messages, notably one indicating that the car could not be put into drive because it was still connected to a charging cable.

NHTSA #: 11506505
lowELECTRICAL SYSTEM
Filed: Jan 2023

I parked my car and pressed the park button which has a nice re-assuring click. However after I let go of the brake, the car started moving. I slammed the brake and checked the screen.

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NHTSA #: 11504543
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2023

At about 11 PM on January 24 I sent a remote command to my vehicle to heat the cabin through the myVW app. The app reported a success like it has many times. When I opened it and sat in the driver’s seat, the two information displays neither displayed anything nor lit up at all.

NHTSA #: 11503538
lowELECTRICAL SYSTEM
Filed: Jan 2023

The electric controlled drivers side door unlatched and opened when I was driving on the highway at 70 MPH. I had my seatbelt on. I had to pullover at the next exit to close the door.

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NHTSA #: 11503706

Other 2023 Volkswagen Id.4 Issues