2018 Volkswagen Atlas Other Problems
48 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Other Recalls (2)
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Fix: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Fix: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Owner Complaints (48)
In October 2024, my air conditioning was blowing hot when I had just had it recharged in June 2024. I took it to vw in pasadena, ca. They noted that there was an oil leak being caused by the breather valve aka the pcv valve which was making oil leak into the AC components.
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In June and early July of 2023 the vehicle’s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult.
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The anti-collision braking system engages when the car is driving out of driveways or stores with a dip in the road. The system identifies the road as a car or obstacle in the way and hard brakes the vehicle leaving is standing unable to move. Extremely dangerous!
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2/20/2019 at 16:19 pst - I was driving on a cloudy afternoon, approaching a railroad crossing, about 100 ft away. My atlas' radar was tripped by something and the car slammed the brakes to avoid a crash. Except there was nothing on the road.
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Sunroof glass exploded for no apparent reason.
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The auto rake system on my atlas sel is extremely dangerous. When exiting driveways/parking lots that are steep, the front sensors sense the road, start beeping and on several occasions stopped the car in the middle of the road before I could get completely on the street.
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When vehicle travel down an incline like a driveway, the emergency breaking feature will unexpectedly engaged, causing the vehicle to come to a complete and sudden stop. When this occurs, I have no control over the continued movement of the vehicle. I am required to change gears and/or restart the vehicle in order to move the vehicle again.
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I?m contacting you with an issue that needs immediate attention. There is a serious defect with the vw atlas we leased 2 months ago. The automatic braking system deploys at unexpected and inappropriate times producing a life threatening situation.
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One of the safety features of the 2018 vw atlas is the automatic breaking system in the instance that a crash may occur. With this the front sensors of the vehicle warn prior to by either beeping or in some cases slamming on the automatic breaks.
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On four separate occasions, my 2018 vw atlas sel premium has activated the brake maneuvering system without warning. There is an aggressive braking combined with a loss of control of acceleration. Typically, this occurs when exiting a driveway or parking lot.
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The steering wheel of my 2018 atlas front wheel drive shakes when stepping on the gas from stop when the road is wet. I took it to the dealer 3 times and I was told that this is how the esp works. I even talked to vw customer service and I received a letter that my vehicle is performing as designed.
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Forward collision system fault random forward collision system stopped working for approx. 45 days, fault error on display but did not show up vw vehicle status report "volkswagen car net security & service (vehicle diagnostic and maintenance) happened in baja sur mexico and vw usa would not cover under warranty service in mexico. Started working again unexpectedly without being repaired.
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I read under a complaint site that you could press the start stop button while in motion not in park and shut off the vehicle at speed. I tried this and it does shut off the vehicle.
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while operating the vehicle felt a jerk and then the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and lost power on the highway, we were able to coast to the nearest parking lot. The vehicle was towed to the local dealer who diagnosed and determined that the high pressure fuel pump was faulty and needed to be replaced.
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When attempting to start the vehicle, it barely started and then went into limp mode. Had to get it towed to the dealer. The dealer determined that the battery was defective and had an insufficient charge to power the computer.
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Vehicle has a maneuver braking system that is faulty. The system is supposed to detect if there is a vehicle or object that you are about to hit and auto brake. When I pull out of my driveway at home or work the system auto brakes and activates the maneuver braking when there is no vehicle or object present.
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First the engine light came on couple days called spoke master mechanic stated shouldn't be problem as long as it's not blinking,bring in for check up. Engine light turn off . Car wouldn't start.
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We replaced a cracked windshield in our VW Atlas, and we now need to replace it again. This vehicle seems prone to windshield cracks, as we are not aware of a rock hitting it. This crack started at the very top edge of the windshield, and has grown to about 20 inches.
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Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts.
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Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains
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Car hesitating and sounding as if it would shut down while lunging while idle. While braking downhill, car shakes violently, when either braking or coasting to a stop car begins lunging back and forth, while stopped or parked, car shakes back and forth from engine area. Fuel pump replaced, spark plugs and coils replaced.
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Car has been automatically shutting off at slow speeds such as red lights and trying to park. Mainly happens at lights as you break. The car was taken first to Tire Plus, they ran a diagnostic where they received an error and instructed me to take the car to dealer.
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Engine stopped during on drive on highway and requiring to put in park to restart in the middle of the road. Dash board displaying “Start- Stop error “ with engine sign. So far car stopped three times while driving this time and a service is scheduled for June 17, with the dealership.
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Took my 2018 Volkswagen Atlas which I bought around 9/1/18 to my dealership for a failing battery. My car has 17,347 miles and I routinely take my car for the appropriate service. The test report on the battery states it is "worn out".
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Rear passenger window when rolling down would stop halfway down inconsistently then would just fall if you tried to roll it down. Took it into the dealership after diagnostics it is an issue with the pin.
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March 5, 2020. 2018 vw atlas, 2017 mid-year delivery. There have been multiple occasions of emergency braking being performed by the car without driving condition needing the safety intervention.
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The faulty brake boost warning continues to come on while driving even after being "fixed" by the dealership. The cars brakes locked up on me when I was reversing into a parking spot? Then the car turned completely off??
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There is a strong gas smell inside and outside my vehicle while driving and stationary. Vw replaced the upper and lower fuel rails and the high pressure fuel pump on the first service visit. I could still smell the gas outside the vehicle, not inside, when I left the service bay.
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My vw atlas sel 2018 is shutting off while I'm driving. So far this has happened 3 times. Once while I was in reverse at slow speed, second time while I was in traffic and the most recent while I was driving in my neighborhood.
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On 11/20/2018 my low coolant light came on. I took it to a local dealership in town & they topped off the coolant. The tech advised me to take it to my registered dealership for inspection.
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1/28/19 car starts fine,drive 15 min, run 3 errands, then can't start car. Electronic display has all warning icons flashing. Battery test 50% power.jumpstart car,epc and engine icons stay lit.
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My car battery has died twice now in 2 months on a car that is only about 1 year old. Without warning and it was very difficult to get it jumpstarted again. Taking it into the dealer to have it inspected but have seen several forums of others who own the same car that have also had this issue.
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After making a left u turn on a local road, I heard a loud "eeek" sound and then the car became dangerously shaky. The mechanics at the vw service center told us that the passenger side axle was broken. We purchased this car brand new and had only driven 2300 miles with it so far.
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2018 vw atlas manual, rear temperature control panel has a design oversight which should be considered a safety concern. The vehicle targeted the american family car market which should have assumed rear passengers were too young to reach the manual rear temperature controls from the 2nd row seating and provided a means for the 1st row passengers to control whether the rear vents blow hot or cold.
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Engine turns off while running. Display says to turn on engine manually. The problem is that if you are in a highway you have to stop an push the brake and then the start button.
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Vw called to inform me a the safety recall. The first person I spoke with at the dealership said my car was not affected. The second person at the dealership stated my car was affected.
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I buckled my son in his car seat and set my purse in the passenger seat and walked around the vehicle and in about 10 seconds it locked itself WITH the keys inside. The engine was off and I live in Tx so it was already very hot in the car.
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Volkswagen North America (VW NA) manufactured this vehicle with an incorrect HVAC refrigerant (R134A) low pressure service port. It does have the correct R1234YF high pressure service port. Besides this configuration being against federal emissions laws, it poses a public safety threat in that the incorrect system could be connected to the car and possibly ignite the flammable R1234YF refrigerant.
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My vehicle keeps giving me the message that “Park Pilot is not working” and the backup camera does not work.
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Rear backup camera and overhead camera malfunctioning. Backup camera does not activate when car is in reverse. Overhead camera does not activate when button is pressed.
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Water pump failure
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I have a 2018 vw atlas se noticed this car does not have the ability to open the trunk or backdoor from within the car. This has to be done from the outside at all times. I called the manufacture vw customer care 1-800-822-8987 and I was informed I need to upgrade to the next trim to get the ability to do so.
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I forgot to add in my original complaint that when the faulty booster warning came on so did my emergency brake and I was haulted while driving and this really freaked me out as I have 4 children and the reason I purchased the car was for all the safety features and now I feel the exact opposite!
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Battery died out of nowhere. Now car radio is turning on by itself when car is off. Happens repeatedly after about one minute.
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Front assist with autonomous emergency braking does nothing on my car. I am not receiving any audio/video alerts, nor it's trying to slow or stop vehicle. System not working as described in the manual and advertised in the official vw video.
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Frequently while driving the 'lane assist' feature misinterprets freeway on ramps and old temporary construction lines and veers tha car away. This dramatic sudden turning can swerve the vehicle into another lane, off the road or into another vehicle. It happens nearly every day during normal driving.
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My SUV is in the shop for stopping when it should not stop. When pulling out of driveways. The vehicle will apply the automatic braking system leaving me and the suvout in the middle of traffic.
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The heating system is not functioning properly when the remote starter is used, and there is no immediate solution to address the problem. The heating system disperses cold air instead of heating the cabin and defrosting the windows/windshields. This has been an issue since getting the car in november 2017.
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