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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2015 Toyota Venza — Known Issues & Recalls

1 Recall27 Owner Complaints8 Categories Affected
27
Total Complaints
1
Open Recalls
8
Crashes
5
Injuries

Complaints from Jan 2025 to Nov 2015

The most reported issue is unknown or other problems (7 complaints). 8 complaints involved crashes.

Open Safety Recalls (1)

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 21V257000

Component: AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

Risk: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.

Fix: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.

Owner-Reported Issues (20 of 27)

Unknown Or Other7 issues
criticalUNKNOWN OR OTHER
Filed: Mar 2026

Your sunroof suddenly shattered while you were driving on the highway with no visible cause like rocks or debris. This created a safety hazard and nearly caused an accident. The repair will likely involve replacing the entire sunroof glass panel and checking the frame for damage.

NHTSA #: 11724085
criticalUNKNOWN OR OTHER
CrashFiled: Oct 2022

While stopped at a red light in traffic, your car suddenly accelerated forward even though you were pressing the brakes. The car wouldn't stop no matter how hard you braked or when you tried to shift into park, and it gently struck the vehicle ahead. You're unsure whether this was a brake problem or something else, though you mention a similar issue occurred with your previous Toyota Camry. This could involve your brake system, accelerator, or transmission control and should be inspected by a mechanic to determine the root cause.

NHTSA #: 11491108
criticalUNKNOWN OR OTHER
Filed: Feb 2019

Your sunroof suddenly exploded and began breaking apart into pieces while you were driving on the interstate at about 70 mph in clear, cold weather (29°F). There was no impact from road debris or other vehicles—the sunroof failed on its own while the car was traveling straight. The sunroof panel and its components would need to be completely replaced or the entire sunroof assembly may need to be inspected and rebuilt.

NHTSA #: 11180865
criticalUNKNOWN OR OTHER
Filed: Jul 2018

Your sunroof suddenly shattered into pieces while the vehicle was closed and driving on the interstate, creating a loud bang that startled the driver and nearly caused loss of control. There was no sign of an object hitting the sunroof, and the inner sun shade remained closed so no glass entered the cabin. The sunroof glass may need complete replacement and the frame inspected for damage.

NHTSA #: 11112789
highUNKNOWN OR OTHER
Filed: Aug 2025

Your navigation and radio system frequently cuts off and restarts unexpectedly, sometimes multiple times during a single trip. When this happens, you lose your navigation directions and any audio from connected devices, which can be distracting and dangerous—especially in heavy traffic or unfamiliar areas. The system may need to be repaired or replaced to restore reliable operation.

NHTSA #: 11679720
highUNKNOWN OR OTHER
Filed: Jun 2020

While driving on the highway and approaching a stop sign, your sunroof suddenly exploded with a loud noise. The glass continued to crack and shatter even as you drove home, though nothing appeared to hit the vehicle. This spontaneous failure created a frightening situation that may require sunroof replacement.

NHTSA #: 11331725
highUNKNOWN OR OTHER
Filed: Jun 2019

Your car's radio and navigation system randomly shuts off and restarts while driving, regardless of speed or conditions. When this happens during navigation, you lose your destination and have to re-enter it while driving, which distracts you from the road. The issue occurs almost every time you drive. A technician will need to diagnose whether this is a software issue, a loose electrical connection, or a faulty head unit.

NHTSA #: 11222649
Air Bags4 issues
criticalAIR BAGS
CrashFiled: Jun 2021

Your 2015 Venza was hit on the driver's side while stopped at a red light, but the airbags did not deploy during the crash. You were hospitalized for injuries, and your front passenger suffered shoulder injuries. You recently received a recall notice (NHTSA Campaign 21V257000) related to airbags that may be connected to this failure. The airbag system will need to be inspected and likely replaced to ensure it deploys properly in future impacts.

NHTSA #: 11421631
highAIR BAGS
Filed: Nov 2023

Your airbag warning light has come on twice — first on the driver's side and then on the passenger's side — due to frayed wires and faulty harnesses under the seats. The dealership replaced the wires and harness on the driver's side for $594, but the same problem appeared on the passenger's side three weeks later, requiring another $485 repair. The repair likely involves replacing the airbag wiring harness and connectors under the seat to restore proper electrical connection to the airbag system.

NHTSA #: 11555356
highAIR BAGS
Filed: Apr 2022

You own a 2015 Toyota Venza that's under a recall for the airbag system, but the replacement parts aren't available yet. Your dealer knows about it, but the manufacturer has taken longer than you think is reasonable to get the parts distributed. You haven't experienced any actual airbag failure yet.

NHTSA #: 11462736
highAIR BAGS
Filed: Sep 2021

You received a recall notice for your airbag system, but the dealer couldn't complete the repair because the replacement part wasn't available. You've been waiting longer than seems reasonable for the part to come in stock. The dealer suggested contacting NHTSA about the delay since they haven't been able to reach the manufacturer to get an update on part availability.

NHTSA #: 11433340
Seats3 issues
criticalSEATS
CrashFiled: Jul 2018

Your vehicle was hit from behind at approximately 55 mph while stopped. The impact caused your driver's seat to move forward and then backward into the rear seats, and the airbags did not deploy. You sustained minor back injuries requiring medical attention. When Toyota inspected the vehicle, they found the driver's seat was still operating properly, though the seat's structural integrity may have been compromised during the collision.

NHTSA #: 11114173
highSEATS
Filed: Feb 2018

Your driver seat frame is subject to a Takata recall and needs to be replaced. You reported the issue at 35,000 miles, but the dealer didn't document it in writing, and the problem was allowed to go past the mileage warranty limit of 36,000 miles. Toyota has agreed to cover 60% of the replacement cost, leaving you responsible for $756.64 plus tax. The repair will involve replacing the entire driver seat frame.

Parts you may need:

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NHTSA #: 11075252
mediumSEATS
Filed: Sep 2022

Your car's front headrests push your head and neck forward into an uncomfortable position, which causes neck and back pain over time. This seems to affect shorter drivers especially. While the headrests may be designed to reduce whiplash in a crash, the current design forces you into poor posture. Adjusting or replacing the headrests with aftermarket ones designed for better neck support may help resolve the discomfort.

NHTSA #: 11485035
Engine2 issues
highENGINE
Filed: Feb 2024

Your engine is burning through oil much faster than normal — the oil level dropped to empty before you could reach your scheduled 5,000-mile oil change interval. This is a safety concern since the engine needs adequate oil to function properly. About a year ago, your check engine light came on when the engine burned most of its oil. Fixing this will likely require diagnosing why the engine is consuming oil excessively, which could involve inspecting for internal leaks, worn piston rings, or valve seal problems.

Parts you may need:

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NHTSA #: 11574088
mediumENGINE
Filed: Aug 2017

Your car produces a strong rotten egg smell inside the cabin when you accelerate hard. This odor typically indicates an issue with the catalytic converter or fuel system that should be inspected and repaired.

Parts you may need:

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NHTSA #: 11012282
Air Bags,unknown Or Other1 issue
criticalAIR BAGS,UNKNOWN OR OTHER
Filed: Jan 2025

Water from your sunroof is leaking into the front door pillars where the airbags are located. The dealership quoted $6,000 to replace the sunroof but couldn't pinpoint where the water is actually entering. Since this model lacks drain lines or weep holes, water appears to be dripping directly onto or near the airbag components, which raises safety concerns. The fix likely involves replacing the sunroof seal or gasket and potentially addressing the airbag area to ensure it's properly dried and functional.

NHTSA #: 11635092
Service Brakes1 issue
highSERVICE BRAKES
Filed: Oct 2018

Your rear brakes vibrated and then seized while you were driving at various speeds, with no warning lights appearing on your dashboard. The dealer was unable to find a failure code to diagnose the problem, so the vehicle wasn't repaired. The issue occurred around 50,000 miles.

Parts you may need:

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NHTSA #: 11142475
Visibility/wiper1 issue
highVISIBILITY/WIPER
Filed: Jul 2017

When your wipers move across the windshield in the rain, they create a hazy film on the outside of the glass that makes it hard to see clearly—similar to interior fogging, but on the exterior. This haze only appears when it's wet and goes away in dry weather, suggesting the windshield itself has a defect rather than a wiper problem. You may need to have the windshield replaced or treated with a water-repellent coating to restore visibility.

NHTSA #: 11011450
Structure1 issue
mediumSTRUCTURE
Filed: Sep 2020

Your hood latch appears to be malfunctioning and sticking closed, preventing you from opening the hood. This has occurred at least 3 times while the vehicle was parked in the garage. The problem likely stems from a faulty hood latch mechanism that needs inspection or replacement.

Parts you may need:

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NHTSA #: 11353818

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