2003 Toyota Tundra Body & Structure Problems
105 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Body & Structure Recalls (1)
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY.
Fix: TOYOTA IS ASKING OWNERS OF THE AFFECTED VEHICLES TO REMOVE THE SPARE TIRE FROM UNDER THE VEHICLE UNTIL A REMEDY CAN BE OBTAINED. DEALERS WILL INSPECT THE REAR CROSS MEMBER AND RELATED COMPONENTS, INCLUDING THE BRAKE LINES, AND REPLACE THEM IF NECESSARY. IF THE CROSS MEMBER DOES NOT NEED TO BE REPLACED, IT WILL BE SPRAYED WITH A CORROSION PROTECTION COMPOUND. THESE SERVICES WILL BE PERFORMED FREE OF CHARGE, HOWEVER MULTIPLE VISITS TO THE DEALER MAY BE REQUIRED. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 30, 2010. OWNER MAY CONTACT TOYOTA AT 1-800-331-4331.
Owner Complaints (105)
Your 2003 Toyota Tundra may develop severe rust and corrosion in the frame due to inadequate rust protection from the factory. Over time, rust holes can form and weaken the frame structure, potentially leading to cracks or complete frame failure. A compromised frame reduces the truck's ability to protect you in a crash, can cause suspension or steering problems, and in extreme cases may allow parts like the fuel tank to detach. Addressing this typically involves frame inspection, rust treatment, and potentially frame repair or replacement.
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Your truck's frame has developed significant rust that has spread to critical structural areas, making the vehicle unsafe to drive. The rust compromises the frame's structural integrity and could lead to loss of vehicle control. Your truck matches a previous recall for this exact issue, and the frame will likely need to be replaced to restore safety.
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Your truck's frame is severely rusted on both the driver and passenger sides between the cab and bed, with damage so extensive that an auto body technician says there's no solid metal left to weld repairs onto. Your vehicle won't pass inspection due to this frame condition, even though it's mechanically sound otherwise. Fixing this would require complete frame replacement or extensive structural welding work.
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Your truck's frame has rusted prematurely, and there was a recall for this issue that expired in 2012 before you owned the vehicle. Toyota is now refusing to repair the frame, claiming it's too late since the recall period has passed. A structurally compromised frame can affect your vehicle's safety and handling, and the problem may require frame replacement or extensive rust treatment.
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Your 2003 Tundra's frame and subframe have severe rust both inside and outside, including the six bolts that hold the truck bed in place. Even though Toyota previously applied a corrosion protective coating under a recall campaign, the rust has continued to get worse. A mechanic confirmed the damage and provided an estimate for repairs, but the vehicle has not been fixed yet. Addressing this will likely require replacing or extensively repairing the rusted subframe components and bed mounting bolts.
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Your 2003 Tundra's front driver-side frame rail has developed significant rust at the junction point. The dealer confirmed the frame needs replacement but denied coverage, and Toyota hasn't offered to replace or buy back the vehicle despite another owner reporting Toyota did so for a similar issue. The vehicle was serviced under a recall in 2013, but the rust problem still occurred anyway. Fixing this will likely require either frame replacement or welding/rust repair work at a specialized shop.
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Your 2003 Toyota Tundra is subject to a recall for frame rust and potential failure due to manufacturing defects. When you brought your truck to the dealership for the recall inspection, they refused to inspect it, claiming previous frame work had already been done. However, you're the original owner and no work has ever been performed on your frame—an earlier 2010 inspection confirmed this. Your frame now shows significant rust after years in salt-heavy climates, but the dealership is using false repair records as an excuse to deny you the recall service you're entitled to. The resolution would involve verifying your vehicle's actual service history and performing a proper frame inspection and necessary repairs or replacement under the recall program.
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Your truck's subframe has developed rust and corrosion, even though a recall for structure corrosion was completed back in 2012. In June 2022, you noticed the subframe was corroded, and a mechanic confirmed it needs to be replaced. The fix will involve removing and replacing the corroded subframe with a new or refurbished one.
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Your truck's frame is experiencing severe rust throughout, including on the spare tire holder and motor mounts, despite previous sealant application at a dealership. This level of corrosion could compromise the structural integrity of your vehicle. Addressing this will likely require professional rust treatment, replacement of severely corroded components, and potentially motor mount replacement.
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Frame is rusted and unsafe to be driven. I loved this truck but now what good is it?
I have a 2003 Toyota Tacoma 2 wheel drive The frame is rotted With only a 140000 miles on itAnd the manufacturer won't help me anymore so I don't know what to do with this vehicle now.
The contact owns a 2003 Toyota Tundra. The contact stated while the vehicle was being emissions tested, he was informed that the sway bars and the rear cross members were corroded. The VIN was associated with NHTSA Campaign Number: 09V444000 (Structure). The contact took the vehicle to the local dealer and was informed that the location of the corrosion was not covered under the recall. The vehicle was not repaired. The contact took the vehicle to several independent mechanics who declined to service the vehicle due to the damage of the corrosion. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 153,000.
Frame is rotten. Recently purchased truck from a private party. Did not notice frame rust at time of purchase. It is bad. Can fit more than a marble through the hole in picture. Read up on it online. Common problem. Upon going underneath truck all frame is decaying. It appears it may have previously been sealed. Which may have cracked away and trapped moisture in just making problems worse. On top of that one thread I read stated guy took his truck to dealer and they told him by law they could not let him leave due to rust issue. Mine is an 2003 Toyota Tundra sr5 access cab 2wd terminator edition. Please help. I was also able to look up on Toyota website under owners and found a shop stated not safe to drive or even lift in November of 2020. And since then truck has only had about 700 miles put on. 120 miles was from guy driving it to me to sell to me. I’m now worried if I drive this in it’s current state that at any time it could break and cause an accident.
The contact owns a 2003 Toyota Tundra. The contact stated while having the vehicle repaired under an unknown recall, he was informed that the sub frame needed to be replaced. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 118,485.
2003 Toyota Tundra. Consumer writes in regards to NHTSA safety recall related to rusted frames.
UNSAFE TO DRIVE SO MUCH CORROSION ON FRAME
RECALL ID U7BS-ZTW. TOOK IN FOR AIRBAG RECALL. INSPECTION OF FRAME. FRAME NEEDS TO BE REPLACED AND DEALERSHIP WOULD NOT LET ME HAVE MY TRUCK BACK.THEY GAVE ME A INFERIOR LOANER.. TOOK TRUCK IN FIRST WEEK OF S JANUARY.AS OF 3-5-21 THEY HAVE NO REPAIR SCHEDULE EITHER!. TRUCK IS AT TOYOTA OF MUNCIE IN. ALEC BAILY IS MY SERVICE MANAGER. ABAILY@TOYOTAOFMUNCIE. WORK ORDER NUMBER NC736011 AND NCOO1101. I HAVE BEEN IN CONTACT WITH TOYOTA CUSTOMER EXPERIENCE SINCE FEBRUARY. SEVERE RUN AROUND. INCIDENT #S 210125000031, 210217000381,210304000232. NATIONAL REF#S 210250103,2103042076. IF IT CANNOT BE REPAIRED I WOULD LIKE TO KNOW
CRAKE IN FRAME
THE CROSS MEMBER ON MY 2003 TOYOTA TUNDRA (PART NO. 51206) IS EXHIBITING EXTENSIVE AND PREMATURE RUST AND CORROSION AT BOTH CONNECTION POINTS WITH THE MAIN FRAME RAILS SUCH THAT THE MAIN FRAME RAILS HAVE RUSTED THROUGH, LEAVING MULTIPLE HOLES APPROXIMATELY THE SIZE OF A QUARTER. THE CROSS MEMBER SUPPORTS THE FUEL TANK, AMONG OTHER COMPONENTS, AND THUS THE CORROSION POSES A SIGNIFICANT SAFETY HAZARD. AS A RESULT, THE VEHICLE, WHICH IS OTHERWISE IN SATISFACTORY AND OPERATIONAL CONDITION, FAILED ITS ANNUAL STATE INSPECTION. TOYOTA PREVIOUSLY APPLIED A RUST INHIBITOR TO THE FRAME UNDER ITS LIMITED SERVICE CAMPAIGN WHICH WAS INTENDED TO REMEDY THE DEFECT, BUT SUCH APPLICATION FAILED TO PREVENT THE PREMATURE CORROSION AND TOYOTA HAS SINCE REFUSED TO REMEDY THE DEFECT.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRIME TOYOTA - SACO (783 PORTLAND RD, SACO, ME 04072) FOR THE FREE TAKATA AIR BAG RECALL AND WAS INFORMED THAT THE SUB-FRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED THAT THE SUB-FRAME RECEIVED A RUST INHIBITOR TREATMENT IN 2010 UNDER A CUSTOMER SATISFACTION PROGRAM. THE CONTACT STATED THAT THE RUST INHIBITOR TREATMENT FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.
SHOCK ABSORBERS BROKEN FROM FRAME. PART OF FRAME BROKEN. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A ROUTINE CHECK, THE MECHANIC BECAME AWARE THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
MY FRAME IS ROTTEN. IT'S TOTALLY UNSAFE
I RECENTLY HAD AN EXHAUST LEAK ON MY TRUCK AND WOULD OCCASIONALLY HEAR SOME CLUNKING NOISES UNDER THE VEHICLE. I WENT UNDER THE TRUCK TO INVESTIGATE THE EXTENT OF THE EXHAUST LEAK AND NOTICED THAT ONE OF THE SWAY BAR LINKS WAS NO LONGER CONNECTED AND THAT ONE END WAS RUSTED OFF. I ORDERED REPLACEMENT PARTS AND TRIED TO JACK THE VEHICLE UP UNDER THE FRAME AND I HEARD CRUNCHING AND SAW THE JACK PRESSING INTO THE FRAME FROM THE BOTTOM AND CRUMBLES OF RUST CAME SHOWERING DOWN. I RELOCATED THE JACK TO A DIFFERENT PORTION OF THE FRAME AND CONTINUED TO JACK IT UP AND MORE CREAKING OF THE FRAME AND RUSTY PARTS BROKE FREE AND FELL TO MY DRIVEWAY. THE FRAME BEHIND THE DRIVER'S SIDE FRONT WHEEL IS BADLY RUSTED AND HAS LOST ITS STRUCTURAL INTEGRITY. THERE ARE SEVERAL 5"+ HORIZONTAL AND VERTICAL "CUTS" INTO THE FRAME BOTH ON THE SIDE AND BOTTOM SURROUNDING THE NEARBY FRONT CROSS-MEMBER. THIS EXCESSIVE RUST CORROSION COMPROMISES THE VEHICLE'S SAFETY, STABILITY, AND CRASH-WORTHINESS. WE CAN NO LONGER USE THIS TRUCK FOR ITS INTENDED PURPOSE OF HAULING A HEAVY PAYLOAD OR TOWING A TRAILER WHICH WERE ENGINEERED BY TOYOTA. THIS HAS ALSO GREATLY AFFECTED THE VALUE OF THE VEHICLE. WE TOOK THE VEHICLE TO THE TOYOTA DEALER IN WESTMINSTER, MD AND THEY PERFORMED THE ANTI-RUST SPRAY TREATMENT TO THE FRAME IN 2010 UNDER THE LIMITED SERVICE CAMPAIGN WHICH OBVIOUSLY DIDN'T WORK. THE EXTERIOR PAINTED SURFACES OF THE BODY ARE ALL IN EXCELLENT CONDITION AS I APPLIED A COATING OF WAX AT LEAST ANNUALLY. THE TRUCK HAS JUST NOW REACHED 90,000 MILES AND I DON'T FEEL THAT I GOT THE VALUE OUT OF THE TRUCK FOR WHAT I PAID BRAND NEW FOR IT BACK IN 2003 WHEN I TRUSTED THE TOYOTA NAME. I RECENTLY CONTACTED THE TOYOTA DEALER IN WESTMINSTER, MD AGAIN AND I WAS TOLD THAT THE RECALL FOR THE FRAME EXPIRED IN 2012 AND THAT THERE WAS NOTHING ELSE THEY COULD DO.
TL* THE CONTACT OWNS A 2013 TOYOTA TUNDRA. WHILE HAVING ROUTINE MAINTENANCE AT AN INDEPENDENT MECHANIC ON THE FRONT WHEEL BEARING, THE FRAME CRACKED INTO TWO PLACES BEHIND THE CAB WITHOUT WARNING. THE VEHICLE WAS UN-DRIVABLE. THE CONTACT CALLED GRAHAM TOYOTA (1515 W 4TH ST, MANSFIELD, OH 44906 (419) 529-1800) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE 2001 021145 HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
ON 12/05/11 NEWARK TOYOTA COMPLETED RECALL SSC90M PHASE 2-CRC APPLICATION TO MY RUSTED FRAME. ALMOST IMMEDIATELY I NOTICE A BONDING FAILURE AND DELAMINATION OF THE CRC APPLICATION. BY NOVEMBER OF 2013 I ASKED THE SAME SERVICE LANE MANAGER, BILL C. AND THE TECHNICIAN THAT PERFORMED THE WORK TO INSPECT THE FAILED APPLICATION. I ASKED THE TECHNICIAN WHY IT FAILED AND HE STATED "I DID NOT PREPARE THE SURFACE CORRECTLY BEFORE I PLACED THE APPLICATION". I APPRECIATED HIS HONESTY BUT WAS TOLD THEN THAT THERE WAS NOTHING ELSE THEY COULD DO ABOUT IT. MY FRAME IS NOW VERY RUSTED SO I ASKED BILL C. TO REINSPECT MY FRAME ON 12/5/19 WHILE MY TUNDRA WAS IN FOR A TAKATA AIRBAG RECALL. WILLIAM TOLD ME THAT HE HAD A MANAGER INSPECT MY FRAME AND THAT NO PERFORATIONS WERE FOUND (PLEASE SEE ALL ATTACHED PHOTOS). THEY DID NOT MENTION THE CATASTROPHIC FAILURE OF THE FRAME C CHANNEL LOWER FLANGES. THIS EXPONENTIALLY EXPANSIVE CORROSION HAS REACHED THE LEAF SPRING BRACKET FLANGE RIVETS (SEE PHOTO 8810); CATASTROPHIC FAILURE OF THE REAR AXLE ASSEMBLY WILL RESULT. I AM A MECHANICAL ENGINEER WITH EXTENSIVE TRAINING AND EXPERIENCE IN CORROSION RELATED FAILURE. THIS FRAME AND VEHICLE ARE UNSAFE! ON 12/21/19 I EMAILED THIS INFORMATION, INCLUDING THE PHOTOGRAPHS AND COPIES OF ALL SERVICE RECORDS, TO THE TOYOTA CUSTOMER CARE CENTER. THEY EMAILED ME BACK ON 12/28/19 AND ASKED ME TO CALL THEM. THE TOYOTA REPRESENTATIVE, JEFFERY M., CALLED MY DEALERSHIP AND TOLD ME THAT THE FRAME WAS NOT PERFORATED SO I AM NOT ELIGIBLE FOR THE FRAME REPLACEMENT RECALL. I ASKED JEFFERY MULTIPLE TIMES IF THE DEALER SAID THE FRAME IS SAFE OR NOT. HE REFUSED TO ANSWER THAT QUESTION AND WOULD ONLY STATE THAT MY FRAME IS NOT PERFORATED. THE NHTSA/TOYOTA 10MM PERFORATION CRITERIA IS INADEQUATE AND THE PHASE 2 APPLICATION BONDING FAILURE EXACERBATED MOISTURE AND ROAD SALT RETENTION.
2003 TOYOTA TUNDRA SHOWING SEVERE SIGNS OF FRAME RUST AND CORROSION DAMAGE RENDERING VEHICLE UNSAFE TO OPERATE ON A PUBLIC ROADWAY. THIS VEHICLE IN EVERY OTHER WAY GAS BEEN MANUFACTURED TO PERFORM FOR MANY MORE YEARS EXCEPTING THE FOUNDATION OF THE VEHICLE, THE FRAMEWORK. MANY, MANY OF THESE VEHICLES ARE IN USE ON AMERICAN STREETS BY INDIVIDUALS AND FAMILIES WHO ARE IN DIRE RISK AND POSING A LIFE THREATENING RISK TO ALL OTHER DRIVERS ON THE ROAD.
2003 TUNDRA SUBJECT TO FRAME RUST DETERIORATION RECALL WHICH ENDED THIS YEAR 2019. THIS VEHICLE UNDERWENT THIS RECALL INSPECTION AT TOYOTA DEALERSHIP. I WAS TOLD "PAINT WITH RUST INHIBITOR WILL SOLVE PROBLEM". RECENT INSPECTIONS X2 BY FRAME MECHANICS (NOW A FEW YEARS LATER) RESULTED IN IMMEDIATE RECOMMENDATION TO NOT DRIVE DUE TO DANGER OF IMMINENT FRAME COLLAPSE. THIS VEHICLE HAS ONLY 118,000 MILES AND IS OTHERWISE IN VERY GOOD CONDITION. I AM SURE MANY OTHERS ARE IN SAME CONDITION - NOT HAVING FRAME REPLACED BY MANUFACTURER, OR MISLED BY MANUFACTURER'S SERVICE CENTER. MANY ACCIDENTS LIKELY WILL OCCUR IN FUTURE. OWNERS OF THESE VEHICLES NEED TO BE WARNED OF THIS DANGER.
THE FRAME IS RUSTED THROUGH TO THE POINT THE TRUCK CANNOT EVEN BE JACKED UP. IT HAS BEEN MAINTAINED AND GARAGE KEPT,IT IS NOT DUE TO A LACK OF CARE FOR THE VEHICLE.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING DIFFERENTIAL FLUID FROM THE HOUSING WALL OF THE REAR END OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE REAR END HOUSING NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO CONTINENTAL TOYOTA (6701 SOUTH LA GRANGE ROAD, HODGKINS, IL 60525, (708) 716-4497) WHERE IT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE CONTACT WAS INFORMED THAT DUE TO THE AGE OF THE VEHICLE, THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DENIED ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250,000.
THE ENTIRE FRAME IS RUSTED - TO MY SHOCK AND I JUST FAILED INSPECTION BUT THE TRUCK IS GORGEOUS AND RUNS GREAT WITH ALL NEW TIRES. I'M CURRENTLY LOW INCOME AND WONDER HOW THE FRAME RECALL WAS MISSED BUT THE AIRBAG WAS REPLACED. PLEASE ADVISE AND THANK YOU.
FRAME IS COMPLETELY RUSTED THROUGH. CAR HAS ONLY 130K MILES. TOYOTA DENIES CULPABILITY, FRAME IS MADE OF INFERIOR MATERIAL NOT ABLE TO WITHSTAND USE.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING, THE TRAILER HITCH BECAME DETACHED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE HITCH DROPPED LOW TO THE GROUND AND WAS BENT. THE CONTACT USED THE TRAILER JACK TO LIFT UP THE TRAILER AND STRAIGHTEN THE HITCH TO THE RECEIVER IN ORDER TO DRIVE HOME. THE CONTACT STATED THAT THE TRAILER HITCH WAS BOLTED TO THE REINFORCEMENT BUMPER, WHICH WAS CORRODED. THE CONTACT WAS CONCERNED THE PASSENGERS IN THE VEHICLE WOULD NOT BE PROTECTED IN THE EVENT OF A CRASH. THE CONTACT REMOVED THE TRAILER FROM HIS VEHICLE AND PLACED IT IN THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO NEW COUNTRY TOYOTA OF SARATOGA SPRINGS (LOCATED AT 3002 NY-50 BUILDING # 1, SARATOGA SPRINGS, NY 12866, (518) 584-7272) WHERE IT WAS DETERMINED THAT THE REINFORCEMENT BUMPER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE RECALL ONLY INCLUDED THE FRAME AND ALL THE CROSSMEMBERS; THEREFORE, THE DEALER COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1906120378. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
FRAME RECALL INFERIOR STEEL USED ON THE FRAME HAS LED TO PREMATURE FAILURE AND ROT. TOYOTA APPLIED A SEALANT TO THE FRAME TO ADDRESS THE RUST ISSUE. THE SEALANT WAS ALSO AN INFERIOR PRODUCT AND DID NOT ADHERE TO THE FRAME. BECAUSE TOYOTA CONSIDERED THE RECALL CLOSED THERE WAS NO WARNING TO INDICATE A HAZARD COULD EXIST. A RECALL WILL NOT SHOW UP ON CAR FAX IF THE MANUFACTURER DEEMS THE RECALL IS COMPLETE. TOYOTA'S POSITION THAT ROAD SALT IS THE CAUSE OF THE PREMATURE FRAME ROT IGNORES THESE FACTS.
A FEW YEARS AGO I BOUGHT A USED TOYOTA TUNDRA WITH 70K MILES ON IT THINKING I WAS GETTING A RELIABLE VEHICLE WITH LOTS OF LIFE LEFT ON IT. WHAT I GOT WAS THE MOST UNRELIABLE EXPENSIVE PIECE OF CRAP I HAVE EVER OWNED. IT EVEN NEARLY RUINED OUR HONEYMOON. WE TOOK THE TRUCK ON A ROAD TRIP TO SEE THE SOUTHWEST AND KICK OFF OUR MARRIAGE. IT WAS VERY EXCITING THANKS TO TOYOTA. AT THE GRAND CANYON WE HAD THE PLEASURE OF HUNTING DOWN THE LAST OVERPRICED BOTTLE OF POWER STEERING FLUID. RATHER THAN RELAXING AT THE SOUTH RIM I HAD TO FIGURE OUT HOW TO LIMP THE TRUCK TO THE NEAREST SHOP. THAT WAS OVER $1200 OUT OF OUR BUDGET. THE NEXT OBSTACLE WAS EVEN MORE EXCITING. WE DISCOVERED THE BACK TIRES WHERE READY TO FALL OFF AND THE FRONT WHEELS HAD DEVELOPED SOME ISSUE ALSO. SO WE LIMPED THE TRUCK TO ELK CITY OKLAHOMA IN THE MIDST OF TORNADO WARNINGS. WE EVEN GOT TO SPEND THE NIGHT IN A RUN DOWN MOTEL 6. I THINK THEY RENTED ROOMS BY THE HOUR. THAT WAS ANOTHER $1400 OVER OUR BUDGET FOR A TWO DAY STAY IN SCENIC ELK CITY. AT LEAST WE GOT A FREE LOANER FROM THE FOLKS AT SMITH FAMILY NISSAN. IT'S MORE THAN TOYOTA HAS DONE FOR US. I HAD TO DRIVE UP TO KEENE TO JUST GET PUSHED RIGHT OUT THE DOOR POLITELY. THEY COULD HAVE AT LEAST SAVED ME THE TRIP BY SIMPLY RETURNING MY EMAIL. WE GOT THE SAME TREATMENT FROM TOYOTA CORP. AND FOR A SOUVENIR WE ARE LEFT WITH A VERY EXPENSIVE PIECE OF SCRAP METAL IN THE DRIVEWAY. IT APPEARS AS THOUGH TOYOTA CHEEPED OUT ON THE STEEL FOR THE FRAME. CHEAP CHINESE STEEL. THE SOLUTION WAS TO SPRAY SOME CHEAP CRAP ON THE FRAME AND COVER UP THE PROBLEM. IT WON'T BE LONG BEFORE IT BREAKS IN HALF JUST SITTING IN THE DRIVEWAY. THANKS TOYOTA FOR ALL THE HELP AND THE GREAT CUSTOMER SERVICE. YOU SURE KNOW HOW TO TAKE CARE OF CUSTOMERS. THANKS TO TOYOTA'S PATCH JOB THE FRAME ISSUES DID NOT APPEAR IN A CAR FAX REPORT.
I HAD A SAFETY RECALL FOR CORROSION AND HAD IT REPAIRED AT THE DEALERSHIP IN JULY, 2015. RECENTLY I RETURNED TO THE DEALERSHIP FOR AN EXHAUST LEAK. WHEN THEY PUT IT ON THE RACK THEY NOTED SEVERAL AREAS ON THE FRAME WHICH HAD RUSTED ALL THE WAY THROUGH. THE MECHANIC INFORMED ME THE TRUCK WAS UNSAFE TO DRIVE AND THE FRAME NEEDED TO BE REPLACED. I CONTACTED TOYOTA AND WAS TOLD MY VIN WAS NOT PART OF ANY RECALL AND THEREFOR TOYOTA WOULD NOT REPLACE THE FRAME. I BELIEVE THE SAME INFERIOR STEEL WAS USED ON MY FRAME AS WAS ON THE RECALLED TOYOTAS. I LIVE IN VIRGINIA WHICH WHILE WE DON'T EXPERIENCE THE LARGE AMOUNTS OF SNOW HERE, WE ARE STILL CONSIDERED A NORTHERN STATE PER TOYOTA. THE TRUCK HAS NEVER BEEN IN AN ACCIDENT AND WAS USED AS A DAILY DRIVER AND NOW WILL BE A TOTAL LOSS.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL DRAGGING NOISE COMING FROM THE VEHICLE. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS RUSTED AND DETACHED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED DON MOORE TOYOTA (4216 FREDERICA ST, OWENSBORO, KY 42301, (270) 926-2500) AND WAS INFORMED TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 129,000. *BF *JB
MY COMPLAINT IS WITH TOYOTA MOTOR COMPANY AND THEIR ADMISSION BUT YET NO RESOLUTION TO A KNOWN PROBLEM. MY STORY OF THIS TOYOTA TRUCK BEGINS WITH MY SON OWNING THIS TUNDRA FOR ABOUT 5-7 YEARS THEN SELLING ME, HIS FATHER THE SAME TUNDRA. BEFORE BUYING SAID TRUCK I WAS ASSURED IT WAS OF GOD STRUCTURAL INTEGRITY, DUE TO AN INSPECTION AT A TOYOTA DEALERSHIP. UPON INSPECTION THEY DID FIND THAT THE FRAME HAD VISIBLE RUST AND PROCEEDED TO TREAT IT WITH ANTI-CORROSION. FORWARD TO THREE WEEKS AGO A LOCAL INSPECTION WAS TO BE DONE IN WHICH I WAS TOLD THAT IT WOULD NOT PASS DUE TO FRAME PROBLEMS AS IT WAS NOT SAFE TO DRIVE. TOYOTA ENGINEERS KNOW THAT THE FRAMES ARE GOING TO RUST BECAUSE NO EXTERIOR APPLICATION OF ANY ANTI-CORROSION IS GOING TO PREVENT ANY CORROSION WITHIN A TUBULAR BOXED FRAME. I WAS REFUSED ANY SOLUTION FROM TOYOTA, WHO HAVE PREVIOUSLY ADMITTED THAT THESE PARTICULAR TRUCKS ALL HAVE THE SAME ISSUE. HOW CAN YOU HELP WITH GETTING TOYOTA TO RESOLVE THIS COMPLETELY INSTEAD OF PASSING THE LITTLE GUY ASIDE?
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE THE CONTACT WAS SERVICING HIS VEHICLE, HE LOOKED UNDERNEATH AND NOTICED THAT THE SWAY BAR WAS RUSTED ALONG WITH THE ENTIRE FRAME. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE SPARE TIRE WAS ABSENT FROM THE UNDERCARRIAGE OF THE VEHICLE. ALSO, THE SPARE TIRE CARRIER WAS SEVERELY RUSTED AND CORRODED. AS A RESULT, THE SPARE TIRE DETACHED FROM THE VEHICLE WHILE DRIVING VARIOUS SPEEDS. WALDORF TOYOTA (2600 CRAIN HIGHWAY, WALDORF, MARYLAND 20601, (301) 843-3700) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE EXCEEDED THE THREE YEAR/36,000 MILE WARRANTY COVERAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1811171313. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS COATED WITH A PREVENTATIVE RUST PROTECTION ON DECEMBER 24, 2011 PER AN UNKNOWN RECALL THAT EXPIRED. THE FAILURE MILEAGE WAS 453,839.
AFTER MECHANIC RECENTLY INSPECTED UNDER SIDE, IT WAS FOUND THAT THE FRAME HAD SIGNIFICANT RUST AND ROT. FRAME IS NOT EXPECT TO MAINTAIN STRUCTURE FOR VERY LONG.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. UPON INSPECTION OF THE VEHICLE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS MADE AWARE OF SEVERE FRAME CORROSION. THE DEALER (COBB COUNTY TOYOTA, 2111 BARRETT LAKES BLVD, KENNESAW, GA) WAS CONTACTED AND CONFIRMED THE CORROSION; HOWEVER, THEY REFUSED TO PERFORM THE REMEDY PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) BECAUSE THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT PROVIDED.
FRAME RUSTED TO THE POINT OF BEING NON-REPAIRABLE AND UNSAFE TO DRIVE.
A FEW YEARS AGO MY TRUCK WAS RECALLED FOR RUST OF THE FRAME. I TOOK IT TO THE DEALER AND THEY DECIDED IT WAS FINE AND SPRAY COATED THE BOTTOM OF THE TRUCK AS A REMEDY FOR THE RECALL WORK, WHERE OTHER TRUCKS WERE GIVEN NEW FRAMES. IN MY STATE INSPECTION THIS MONTH I WAS ADVISED THAT THERE WAS SUBSTANTIAL RUST PROBLEMS (HOLES) ON THE FRAME IN THE FRONT UPPER PART OF THE FRAME, JUST 10,000 MILES SINCE THE RECALL REMEDY WAS DONE. THE DEALER TELLS ME THEY CAN DO NOTHING, IT IS A TOYOTA PROBLEM, TOYOTA TELLS ME IT IS A DEALER ISSUE SINCE THEY ALREADY "REPAIRED" THE VEHICLE UNDER THE RECALL. THE WORK THEY PERFORMED UNDER THE RECALL WAS NOT SUFFICIENT TO MAKE THEIR TRUCKS SAFE, AND I BELIEVE ANOTHER RECALL MUST BE DONE AND THE FRAMES NEED TO BE REPLACED AS THIS IS AN UNSAFE SITUATION BOTH TO MYSELF AND OTHERS ON THE ROAD.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT RECEIVED A "BXD" RECALL IN 2014 FOR SEVERE FRAME CORROSION INSPECTION. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO THE HARR TOYOTA DEALER, LOCATED AT 100 GOLD STAR BLVD, WORCESTER MA 01606, WHERE THE TECHNICIAN INSPECTED THE VEHICLE AND SPRAYED A RUST RESISTANT COMPOUND ON THE FRAME. THE CONTACT STATED THAT THE SPRAY STARTED TO FLAKE OFF WITHIN A SHORT TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THE FLAKING WAS NORMAL AND TOOK PICTURES OF THE FAILURE. THE CONTACT CALLED NOXUDOL,THE SPRAY MANUFACTURER, AT (301)-972-0860 AND WAS INFORMED THAT THE FLAKING WAS NOT NORMAL. THE VEHICLE WAS TAKEN TO WESTBORO TOYOTA, LOCATED AT 271 TURNPIKE RD, WESTBOROUGH, MA, 01581, WHERE THE TECHNICIAN PERFORMED A THOROUGH INSPECTION OF THE UNDERCARRIAGE AND FOUND HOLES AND RUST IN THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE OF THE FRAME. THE MANUFACTURER (TOYOTA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,833. *TT *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING 2 MPH, THE SPARE TIRE FELL FROM UNDER THE VEHICLE. THE CONTACT NOTICED THAT THE SPARE TIRE RETAINING PLATE WAS RUSTED AND CORRODED, BUT NO OTHER RUST WAS NOTICED ON THE UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE LOCAL DEALER (LEE TOYOTA, 115 MAIN ST, TOPSHAM, ME 04086, (207) 729-3358) WAS CONTACTED ABOUT THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE FRAME WAS SEVERELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TAKEN TO PEARSON TOYOTA (12978 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (757) 874-6000) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS IN POOR CONDITION AND THE VEHICLE WAS UNSAFE TO DRIVE. THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED IN 2012 PER A MANUFACTURER RECALL FOR FRAME RUST IN WHICH AN ANTI-CORROSIVE AGENT WAS SPRAYED ONTO THE FRAME. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 137,430. *BF THE CONSUMER REQUESTED AN UPDATE. *JS *TR
I RECENTLY PURCHASED MY VEHICLE FROM A AUTO DEALER AND A FEW MONTHS AFTER THE PURCHASE I NOTICED THE FRAME WAS ROTTED. I TOOK IT BACK TO THE DEALER AND THEY WOULD NOT REPLACE THE PARTS. I WENT TO TOYOTA WHO STATES THAT THEY WILL NOT DO ANYTHING EITHER MY TRUCK IS NOT SAFE TO DRIVE ON ANY ROAD FOR MYSELF OR OTHER DRIVERS.
PURCHASED MY 2003 TOYOTA TUNDRA IN MAY 2016, SHORTLY AFTER I PURCHASED IT I NOTICED THAT THE FRAME WAS ROTTING IN THE FRONT ON BOTH SIDES, I CONTACTED THE DEALER I BOUGHT IT FROM CRAZY JIMS IN MILWAUKEE WHICH WAS ABSOLUTELY NO HELP. HE APPLIED A UNDERCOAT BUT DIDN'T DO A VERY GOOD JOB AS IT HAS ALREADY WORN OFF. I THEN CONTACTED TOYOTA THINKING THEY WOULD DO SOMETHING THEY OPENED A CLAIM NUMBER WHICH RESULTED IN ABSOLUTELY NOTHING BEING DONE. I AM APPALLED THAT TOYOTA WILL NOT STAND BEHIND THEIR PRODUCT, I KNOW THAT THE TRUCK IS NOT NEW BUT TOYOTA IS KNOWN FOR THE QUALITY AND DURABILITY OF THEIR VEHICLES. I HAVE SPOKEN TO SEVERAL MECHANICS AND MANY OF MY FRIENDS AND FAMILY AND THEY CANNOT BELIEVE THAT THE TOYOTA MANUFACTURER WOULD ALLOW A UNSAFE VEHICLE TO BE DRIVEN ON THE ROADS AND HIGHWAYS. I DRIVE MYSELF AND MY CHILDREN IN THIS VEHICLE AND I FEEL THIS SHOULD BE COVERED BY THE DEALER IT IS UNSAFE TO DRIVE BUT UNFORTUNATELY I HAVE NO OTHER VEHICLE TO DRIVE IN AND NO FUNDS TO PURCHASE A NEW ONE AS I AM STILL PAYING THE LOAN ON THIS ONE. PLEASE HELP ME.
EXCESSIVE RUSTING OF FRAME ON 2003 TUNDRA, CAR WAS TAKEN MULTIPLE TIMES TO DEALERSHIP, ISSUE WAS NOT FIXED AT ALL....I HAVE CONTACTED TOYOTA BUT HAVE GOTTEN THE RUN AROUND. PLEASE ADVISE.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING UNKNOWN SPEEDS. THE VEHICLE BEGAN TO SWAY. ADDITIONALLY, THE FRAME WAS RUSTED AND CHUNKS OF THE FRAME WAS DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1710030430. NO FURTHER ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000. *BF CONSUMER STATED CALLED TOYOTA DIRECTLY TO INFORM THEM OF ISSUE OF FRAME BEING CRACKED IN SEVERAL PLACES. THIS WAS DETECTED NY MY MECHANIC WHO IS CERTIFIED AND HAS HIS OWN REPAIR FACILITY. HE INDICATED FRAME WILL NOT LAST ANOTHER YEAR. TOYOTA DENIED CONSUMER ANY CLAIM DUE TO A RE-CALL WHICH THE CONSUMER WAS NEVER NOTIFIED. VIN IS INVALID UPDATED 7/25/18*JB
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRAME WAS RUSTED FROM THE INSIDE OUT AND CONTAINED HOLES. THE CONTACT STATED THAT THE FRAME WAS UNDERCOATED FOR RUST AND CORROSION ON JULY 12, 2012. HERITAGE TOYOTA IN BURLINGTON, VERMONT DISCOVERED THE SEVERE FRAME RUST AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR A NEW FRAME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FRAME WAS UNDERCOATED, WHICH IS WHAT THEY WERE REQUIRED TO DO. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS OUT OF MILEAGE WARRANTY COVERAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. ...UPDATED 10/23/17 *BF *JS
SPARE TIRE RETAINER FAILED DUE TO RUST AND TIRE FELL OFF WHILE THE VEHICLE WAS IN MOTION
THE FRAME IS RUSTING APART WILL NOT PASS STATE INSPECTION.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING 60 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND SEVERE CORROSION AROUND THE CROSS MEMBER. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE FAILURE MILEAGE WAS 89,200. UPDATED 06/21/17*LJ *JS
TRUCK HAS 98K MILES. BROUGHT IN 2003 NEW. TOOK GOOD CARE OF IT. HAD A RECALL ON FRAME CORROSION AND HAVE IT RECOATED IN 2011. TOOK THE TRUCK IN TO MECHANIC FOR NON FRAME RELATED ISSUE. THE TRUCK FRAME BROKE DEAD CENTER (BETWEEN THE TRUCK AND THE BED AREA) WHILE ON THE LIFT (THANKFULLY NO ONE GOT HURT). I CALLED TOYOTA AND THEY ARE TELLING ME THEY TOOK CARE OF MY TRUCK WITH THE RE-COAT. IT IS AT OWNERS EXPENSE TO FIX IT. THEY ARE NOT ADMITTING THEIR RECALL WAS NOT EFFECTIVE IN FIXING THE UNDERLYING ISSUE. THIS IS WELL KNOW FLAW IN THEIR DESIGN. EVEN THE LOCAL DEALERSHIP TOLD ME HE HAD COUPLE BROKE THE SAME WAY WHILE ON THEIR LIFT. I AM TOTALLY DISAPPOINTED WITH TOYOTA. I BROUGHT THE TRUCK FOR TOYOTA'S RELIABILITY, BUT I WAS WRONG. HAVING A TRUCK FRAME BROKE LESS THAN 100K MILES IS LIKE HAVING SOMEONE DIED AT AGE 25. TOTALLY UNACCEPTABLE.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO A CERTIFIED TOYOTA MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT RECOGNIZED MULTIPLE HOLES IN THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
IN MAY 2016, I PURCHASED A 2003 TOYOTA TUNDRA FROM A USED CAR DEALER. IN OCTOBER, AS I WAS CHANGING THE OIL, I NOTICED A RUST HOLE IN THE FRONT SECTION OF THE FRAME AND AS I FURTHER INSPECTED, THERE WERE RUST HOLES AND CRACKS IN THE FRONT SECTION OF THE FRAME. I CHECKED THE PASSENGER SIDE AND FOUND THE SAME PROBLEM. I WENT TO MY LOCAL TOYOTA DEALER AND THEY INFORMED ME THAT THE RECALL HAD EXPIRED IN 2012. I THEN CONTACTED TOYOTA HEADQUARTERS AND THEY REVIEWED MY CASE AND SENT IT TO A CASE MANAGER. THE CASE MANAGER CONTACTED ME 2 DAYS LATER AND SAID THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS A WARRANTY ISSUE AND IT HAD EXPIRED. THIS IS TROUBLING TO COMPREHEND BECAUSE A CO-WORKER OF MINE WHO OWNS A 2001 TOYOTA TRUCK HAD HIS FRAME REPLACED, NO QUESTIONS ASKED, IN 2015. I FIND THIS EXTREMELY TROUBLING BECAUSE THIS IS A SAFETY ISSUE THAT COULD LEAD TO POTENTIALLY INJURING MYSELF AND MY FAMILY IF THE FRAME WERE TO FURTHER CRACK OR SPLIT. TOYOTA STATES THAT THEY "WANT OUR CUSTOMERS TO HAVE A GREAT OWNERSHIP EXPERIENCE, SO WE ARE PLEASED TO RESOLVE LITIGATION IN A WAY THAT BENEFITS THEM AND DEMONSTRATES THAT WE STAND BEHIND THE QUALITY AND RELIABILITY OF OUR VEHICLES." I FIND THIS HARD TO BELIEVE CONSIDERING THEY ARE NOT WILLING TO RESOLVE MY SAFETY ISSUES AND CONCERNS.
I WAS DRIVING DOWN THE ROAD AND LOST MY SPARE TIRE THE CROSS MEMBER ROTTED OFF THE TRUCK I HAD TOYOTA UNDER COAT THE TRUCK IN 2012 I HOPE NO ONE GOT HURT OR KILLED FROM THE TIRE FALLING OFF
MY VEHICLE HAS SUSTANTIAL FRAME RUST WHICH AFFECTS THE SAFE OPERATION AND THE RESALE/TRADE-IN VALUE. TOYOTA REFUSES TO OFFER ANY REMEDY BECAUSE THE FRAME REPLACEMENT PROGRAM ENDED IN 2012. MY VEHICLES FRAME PASSED A FRAME INSPECTION IN 2011 BY A LOCAL DEALER. I TOOK THEM AT THEIR WORD. I DONT FEEL THAT THE FRAME ON A 12 YEAR OLD VEHICLE SHOULD HAVAE SUCH A SHORT SERVICE LIFE. THIS IS A HARDSHIP FOR HUNDEREDS OF TUNDRA OWNERS WHO HAVE OTHERWISE GOOD VEHICLES THAT ARE NOW POTENTIALLY UN-SAFE AND UTTERLY WORTHLESS. THE DEALER DID OFFER TO PATCH THE FRAME IN ONE AREA BUT IT IS CORRODED IN SEVERAL AREAS. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED AS TOYOTAS ACTIONS DID NOT GO FAR ENOUGH.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FRAME WAS RUSTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
VEHICLE WAS TOWED TO TOYOTA DEALER DUE TO GEAR SHIFT SELECTOR WOULD NO LONGER WORK. ISSUE WAS FOUND TO BE TRANSMISSION CABLE RUSTED THRU AND BROKE. DURING A SUCCESSFUL REPAIR OF ABOVE ISSUE; A FRAME INSPECTION WAS PERFORMED. I WAS NOTIFIED BY THE LOCAL TOYOTA SERVICE MANAGER RUST HAD COMPROMISED THE FRAME PUTTING A FEW HOLES IN THE RIGHT FRONT FRAME RAIL. THE SERVICE PEOPLE TOOK PICTURES AND SUBMITTED A PACKAGE TO THE REGIONAL CONTACTS WITH "A RECOMMENDATION TO REPLACE MY VEHICLE'S FRAME." AGAIN, THE LOCAL TOYOTA DEALERSHIP REPAIR TECHNICIANS AND MGMT. ARE RECOMMENDING THE FRAME BE REPLACED UNDER A EXTENDED WARRANTY ISSUE. AT THIS POINT IN THE PROCESS TOYOTA HAS DENIED REMEDIATION AND OR CORRECTIVE WORK ON THEIR PART !! THIS IS A TUNDRA TRUCK WHICH HAS HAD ALL FACTORY RECALLS PERFORMED; AND IN OTHER ASPECTS IS IN EXCELLENT MECHANICAL AND RUNNING SHAPE WITH JUST UNDER 70K MI. I HAVE CALLED TOYOTA CORPORATE CUSTOMER SERVICE ON 8/7, CASE # 1508070842 AND AM WAITING FOR FEEDBACK. I AM CREATING THIS SAFETY COMPLAINT AS I DON'T BELIEVE TOYOTA WILL DO ANYTHING, YET I WANT TO BE POSITIVE ON THE MATTER. I EXPECT TOYOTA TO EITHER REPLACE THE FRAME, REMEDIATE AND REPAIR, OR OFFER TO PURCHASE IT BACK TOWARDSTHE PURCHASE OF A NEW ONE.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
TL*THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE TECHNICIAN STATED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
TL*THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR OF THE FRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TOYOTA APPLIED A CORROSION RESISTANT COMPOUND TO THE REAR CROSS-MEMBER ASSEMBLIES AND TO THE ADJACENT AREAS OF THE FRAME. THIS COATING HAS COMPLETELY PEELED OFF, RENDERING THE EXPOSED CORRODED METAL BACK TO IT'S ORIGINAL RECALLED STATE. THIS RECALL OCCURRED IN JANUARY OF 2012, THE PROBLEM WAS SUPPOSEDLY FIXED BY TOYOTA. ALL OF THE COATING IS GONE, AND, NO LONGER PROTECTING THE EXPOSED AND CORRODED METAL. *TR
WITHIN A YEAR OF TOYOTA INSPECTING FRAME AND SPRAYING .I LOST SPARE TIRE WITH OUT KNOWING .APPROXIMATELY 3/14 A MECHANIC SAW HOLES IN FRAME .TOWED TO TOYOTA DEALERSHIP AND THEY LOOKED AT IT AND REPORTED IT TO COMPANY.I GOT A CALL SAYING THERE WAS NO FRAME RECALL AND I WOULD HAVE TO COMPLAIN TO TOYOTA MY SELF. I DID AND FILED A COMPLAINT.A WOMAN NAMED JAY CALLED ME AND SAID THERE WAS NO CURRENT RECALL ON 2003 TUNDRAS AND MINE WAS RECALLED JUST FOR SPRAYING THE FRAME.I SHARED MY OPINION OF THE SITUATION AND THOUGHT THEY WOULD RECONSIDER THERE DECISION. I HAVE HEARD NOTHING AND MY TRUCK SITS IN MY DRIVEWAY. *TR
MY DAD BOUGHT THIS TUNDRA NEW IN 2003. THE FRAME STARTED RUSTING IN A COUPLE OF YEARS AND IN 2011 HE RECEIVED A RECALL LETTER FROM TOYOTA STATING THAT HE NEEDED TO TAKE THE TRUCK IN AND HAVE THE FRAME INSPECTED. HE TOOK IT TO HICKORY TOYOTA TO HAVE THE DEALER EVALUATE IT. BECAUSE THE FRAME WAS HEAVILY RUSTED MY DAD ASSUMED THE FRAME WOULD BE REPLACED. HOWEVER, THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT THE FRAME WAS STRUCTURALLY FINE AND INTACT AND DID NOT NEED REPLACEMENT. MY DAD GAVE ME THE TRUCK IN 2012 AND I TOOK IT TO MY MECHANIC TO HAVE BRAKES REPLACED. MY MECHANIC COMMENTED ON THE EXCESSIVE RUST AND TOLD ME I SHOULD TAKE IT TO A DEALER TO BE INSPECTED. I TOLD HIM MY DAD HAD TAKEN IT AND SUPPOSEDLY EVERYTHING WAS OK. SKIP AHEAD TO JUNE OF THIS YEAR AND I HAD THE TUNDRA IN AGAIN FOR A REGULAR STATE INSPECTION. AS SOON AS MY MECHANIC PUT MY TRUCK UP ON THE LIFT, THE FRAME BENT IN THE MIDDLE ON BOTH SIDES AND HOLES WERE TORN IN THE FRAME. I CONTACTED BOTH TOYOTA AND THE DEALER THAT DID THE INSPECTION IN 2011 AND WAS TOLD THAT THE EXTENDED WARRANTY PERIOD FOR THE RECALL ON THESE FRAMES HAD EXPIRED AND THEY WERE GOING TO DO NOTHING. I FEEL THAT THE TOYOTA DEALER THAT TOLD US WE DIDN'T NEED A NEW FRAME IN 2011 BEFORE THE RECALL EXPIRED WAS TRYING TO SAVE BOTH HIMSELF AND TOYOTA MONEY BY NOT REPLACING THE FRAME WHEN IT NEEDED IT. I BELIEVE THE DEALER AND TOYOTA STILL BEAR RESPONSIBILITY FOR REPLACING THE FRAME. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE CONTACT WAS INFORMED THAT THE FRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,566.
FRAME RUST THROUGH.TOYOTA CLAIMS RUST HOLE IS NOT IN THE CORRECT LOCATION ON THE TRUCK.SAYS THERE IS NOTHING THEY CAN DO. *TR
REAR DIFFERENTIAL HOUSING ROTTED OUT DUMPING OIL ALL OVER ROAD. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WERE HOLES CORRODED THROUGHOUT THE FRAME. THERE WAS A MANUFACTURER'S RECALL THAT HAD EXPIRED FOR THE FRAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
FRAME HAS SEVERAL RUST PERFORATION HOLES. TOYOTA REFUSES TO REPAIR. VEHICLE BOUGHT USED IN MARCH OF 2013. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). AFTER THE REPAIRS WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, HE NOTICED THAT THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS UNBALANCED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE RINGS AROUND THE STRUT HAD BECOME CORRODED, CAUSING THE SPRING TO DETACH FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER DISCOVERED THAT THE FUEL FILTER BRACKET, REAR DIFFERENTIAL SEALS AND THE FRONT RACK WERE ALSO CORRODED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT NOTICED DAMAGE TO THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V444000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). IN CONJUNCTION TO THE REMEDY REPAIR THE BRAKE CALIPERS WERE A REQUIRED REPLACEMENT WHICH WAS NOT MENTIONED IN THE RECALL; HOWEVER, THEY WERE REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO REIMBURSEMENT FOR THE PARTS AND PARTIAL LABOR COST. THE FAILURE MILEAGE WAS 154,000. UPDATED 06/18/13*LJ THE CONSUMER STATED AFTER BEING REFUNDED FOR THE REPAIRS OF THE CALIPERS, ON 1/31/13, RUST WAS FOUND ON THE NEW FRAME. UPDATED 06/24/2013 *JS
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS). THE CONTACT STATED THAT THE PARTS CONTINUED TO REMAIN ON A MASSIVE BACK ORDER FOR OVER A YEAR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD CONCERN OF THE SAFETY DEFFECT MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.
MY TOYOTA HAD A FRAME RECALL FOR RUSTING WHICH THEY FIXED. NOW I'M BEING TOLD MY GAS TANK IS RUSTING AND NEEDS TO BE REPLACED. TOYOTA WILL FIX IT FOR 1500. 00 DOLLARS I BELIEVE THIS IS A SAFETY PROBLEM AND IS A TOYOTA PROBLEM. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION AND THE CONTACT WAS TOLD THERE WAS SEVERE RUST ON THE FRAME. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER:09V444000(STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) AND SPOKE WITH THE MANUFACTURER BUT WAS TOLD THAT THE RECALL HAD EXPIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 47,000. UPDATED 08/28/12*LJ
RECEIVED THE RECALL NOTICE, BROUGHT VEHICLE TO LOCAL DEALER WHICH STATED THERE WAS NO CORROSION, DEALER DID NOT SPRAY UNDER CARRIAGE. FAMILY MEMBER ALSO OWNS THIS TRUCK AND STATED THAT HIS WAS SPRAYED AND THEN SUBSEQUENTLY ERODED AND REPLACED. I WILL BE CALLING THE DEALER TOMORROW FOR REEVALUATION AS THE FUEL FILLER MAY BE ERODED OR CRACKED. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT NOTICED A RUSTED HOLE IN THE REAR FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRAME WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE LOCATION OF THE HOLE WAS NOT PART OF THE FRAME AND IT WAS NOT COVERED UNDER THE RECALL. THE CONTACT STATED THAT THE FRAME HAD BEEN PREVIOUSLY TREATED WITH A CORROSION COMPOUND UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE ENTIRE FRAME EXHIBITED RUST AND CORROSION, WHICH CAUSED EXTENSIVE DAMAGE TO THE REAR DIFFERENTIAL CASING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS). THE PART WAS ORDERED AND THE CONTACT WAS ADVISED THAT IT WOULD BE AVAILABLE WITHIN SIX TO EIGHT WEEKS. THE CONTACT EXPRESSED THAT THE RECALL REMEDY SHOULD INCLUDE THE REPLACEMENT OF THE REAR DIFFERENTIAL CASING. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
2003 TOYOTA TUNDRA WITH LOW MILEAGE AND WELL-MAINTAINED BUT EXCESSIVE FRAME RUST THAT WILL EVENTUALLY BECOME UNSTABLE. *TR
DRIVING AT HIGHWAY SPEED, THE SPARE TIRE/WHEEL ASSEMBLY (MOUNTED BENEATH THE VEHICLE) FELL WITHOUT WARNING TO THE ROADWAY BELOW. THE TIRE/WHEEL ENDED UP IN THE MIDDLE OF THE DRIVING LANE, CAUSING NUMEROUS VEHICLES FOLLOWING BEHIND ME TO SWERVE TO AVOID IT. I PULLED OVER TO CONFIRM THE WHEEL WAS FROM MY VEHICLE, AND THIS WAS VERIFIED. I THEN TURNED AROUND TO PICK UP THE WHEEL AND REMOVE IT FROM THE HIGHWAY. I FOUND THE BRACKET STILL IN PLACE IN THE CENTER OF THE WHEEL, HOWEVER IT WAS SEVERELY CORRODED AND HAD NO STRUCTURAL STRENGTH LEFT. THERE WAS NO SIGN OF THE CHAIN OR CABLE THAT HELD THE WHEEL AND BRACKET TO THE UNDERSIDE OF THE TRUCK. THIS VEHICLE HAD RECENTLY BEEN TO A TOYOTA DEALER EARLIER IN THE YEAR FOR AN INSPECTION OF THE FRAME (CORROSION RECALL), AS WELL AS FOR REPLACEMENT OF GAS TANK STRAPS (WHICH WERE REPLACED DUE TO CORROSION ISSUES). IT HAD BEEN DETERMINED THAT NO ACTION WAS NEEDED WITH REGARDS TO FRAME CORROSION. THE GAS TANK STRAPS WERE REPLACED. THERE WAS NO COMMENT FROM THE TOYOTA DEALER ON ANY POTENTIAL ISSUES WITH THE SPARE TIRE MOUNTING SYSTEM. *KB
1990 TOYOTA 4 RUNNER, 2003 TOYOTA TUNDRA, 1999 TOYOTA SIENNA. CONSUMER STATES RUST AND CORROSION ISSUES WITH ALL THREE VEHICLES *TGW THE CONSUMER STATED THE TAILGATE HOLDERS ON THE PASSENGER AND DRIVER'S SIDE BROKE DUE TO SEVERE RUST. THE DRIVER'S SIDE TAILGATE FELL ONTO THE TOP BUMPER AND CAUSED DENTS IN THE METAL. *JB
TL*THE CONTACT OWNS 2003 TOYOTA TUNDRA. THE CONTACT STATED THEY TOOK THE VEHICLE TO THE DEALER FOR NHTSA RECALL CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) REPAIR TO BE PERFORMED. THE DEALER MOVED A HAMMER ALONG THE FRAME AND RULED THERE WAS NO DAMAGE TO THE FRAME. THE CONTACT STATED THE TEST WAS NOT ADEQUATE SINCE THE DEALER ONLY SCRAPED A HAMMER ALONG THE EDGE OF THE FRAME. THE CONTACT SPOKE WITH THE MANUFACTURER WAS ADVISED THAT WAS THE PROPER PROCEDURE. THE CONTACT WAS CONCERNED THAT THE TEST WAS NOT SUFFICIENT AS WELL AS THE VEHICLE BEING A SAFETY RISK. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 160,000.
TL*THE CONTACT OWNS 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE EMERGENCY BRAKE RUSTED AND SNAPPED OFF OF THE FRAME. THE BRAKE WAS WELDED TO MIDDLE OF THE CROSS FRAME RIGHT UNDER THE DRIVERS SEAT. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY WERE TOLD THAT IT COULD NOT BE REPAIRED, BECAUSE THEY DO NOT MAKE THE PART TO REPLACE IT. THE MANUFACTURER HAD AN ENGINEER LOOK AT THE VEHICLE AS WELL AND THEY ALSO SAID THAT THERE WAS NOTHING THEY COULD DO. THE CONTACT STATED THAT THE PIECE THAT WAS CONNECTED TO THE CABLE HOLDING THE SPARE TIRE ALSO RUSTED AND BROKE OFF. THE CONTACT HAD TO CARRY THE SPARE TIRE IN THE BACK OF THE TRUCK. THE CONTACT FEELS THAT THIS IS THE SAME IS THE RECALL CAMPAIGN 09V444000 FOR THE STRUCTURE, WHICH DEALS WITH THE UNDER BODY SHIELDS RUSTING. THE MANUFACTURER STATED THAT HIS YEAR, MAKE AND MODEL WAS NOT INCLUDED AND CANT BE REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGES WERE 120,000.
2003 TUNDRA HAS EXCESSIVE RUST ON FRAME. DEAL OFFERS NO REMEDY. *TR
ON MAY 17, 2010 THE SPARE TIRE FELL OFF MY 2003 TOYOTA TUNDRA WHILE IT WAS BEING DRIVEN DOWN THE STREET. FORTUNATELY, THE VEHICLE WAS BEING DRIVEN ON A BACK ROAD AND NO ACCIDENT OCCURRED AS A RESULT OF THE TIRE FALLING OFF. PART OF THE SPARE TIRE MOUNT WAS STILL ATTACHED TO THE WHEEL AFTER IT FELL OFF AND YOU COULD SEE THAT THE SPARE TIRE MOUNT HAD EXTENSIVE RUST/ROT. I WAS TOLD THAT TOYOTA HAD A RECALL RELATING TO EXCESSIVE RUST WHICH COULD LEAD TO THE SPARE TIRE FALLING FROM THE MOUNT UNDER THE VEHICLE. ON JUNE 3, 2010 I TOOK THE TUNDRA TO A LOCAL TOYOTA DEALERSHIP SERVICE DEPARTMENT AND THEY INSPECTED THE VEHICLE. THEY TOLD ME THAT THE VEHICLE PASSED THEIR RUST INSPECTION SO REPAIRS WOULD NOT BE COVERED UNDER THE RECALL. WHEN I REMINDED THEM THAT MY SPARE TIRE FELL OFF THE VEHICLE THEY ADVISED ME THAT THEY COULD REPLACE THE ROTTED SPARE TIRE MOUNT PARTS FOR $350.00. ON JUNE 11, 2010 I CONTACTED THE NATIONAL TOYOTA CUSTOMER SERVICE CENTER AND WAS TOLD THAT BASED ON MY VEHICLE'S VIN I WAS NOT LISTED IN THEIR SYSTEM AS THE OWNER OF THE VEHICLE. THEY ADVISED THAT IF I WAS NOT LISTED IN THEIR SYSTEM I WOULD HAVE NOT GOTTEN ANY RECALL NOTICE. AFTER UPDATING THE INFORMATION I EXPLAINED WHAT HAPPENED WITH MY VEHICLE AND WAS FIRST TOLD THAT BASED ON THE VIN, MY VEHICLE WAS NOT PART OF THE RECALL. THE PERSON THEN SAID THAT THE VEHICLE WAS INCLUDED IN THE RECALL. I WAS THEN TOLD THAT I WOULD RECEIVE A TELEPHONE CALL FROM THE LOCAL TOYOTA DEALER WITHIN 3 DAYS TO SCHEDULE ANOTHER SERVICE APPOINTMENT. MY CONCERNS ARE THAT I AM NOW BEING SENT BACK TO THE SAME SERVICE CENTER THAT FIRST INSPECTED IT AND PASSED IT EVEN THOUGH THEIR INVOICE STATES "FOUND CARRIER HAS ROTTED AWAY FROM CROSS-MEMBER BRACKET THAT HOLDS THE TIRE" AND IT IS OBVIOUS THAT THE SPARE TIRE HAD FALLEN FROM THE VEHICLE DUE TO EXTENSIVE ROT. *TR
MY FATHERS 2003 TOYOTA TUNDRA GETTING CHECKED OUT RECENTLY BY A LOCAL MECHANIC WHEN HE WAS MADE AWARE THAT THE FRAME IS EXCESSIVELY RUSTY. WITH THIS INFORMATION THE TRUCK WAS BROUGHT TO A TOYOTA DEALER FOR INSPECTION. THE DEALER STATED THERE IS SO MUCH RUST THE VEHICLE THE VEHICLE IS UNSAFE TO DRIVE. DEALER ALSO STATED THERE IS NOTHING TOYOTA WILL DO ABOUT IT UNTIL THE RUST ACTUALLY CREATES A HOLE IN THE FRAME. MY PARENTS ARE IN THERE SEVENTIES ON FIXED INCOMES, THEY DON'T HAVE A CHOICE BUT TO OPERATE THIS UNSAFE VEHICLE. IF A DEALER IS ABLE TO STATE A VEHICLE IS UNSAFE TO DRIVE TOYOTA SHOULD BACK THE DETERMINATION OF THE DEALER AND DO EVERYTHING POSSIBLE TO REMEDY THE PROBLEM. MY PARENTS WERE TOLD TO BRING THE VEHICLE BACK AFTER A HOLE RUST THROUGH THE FRAME AND THEN TOYOTA WILL DO SOMETHING ABOUT IT. A 2003 TRUCK SHOULD NOT HAVE RUSTED TO THE POINT OF BEING UNSAFE IN A 7 YEAR PERIOD. PLEASE HELP MY PARENTS. *TR
TL*THE CONTACT OWNS A 2003 TOYOTA TUNDRA LI. THE DRIVER NOTICED A COUPLE YEARS AGO THAT THE FRAME WAS BEGINNING TO RUST. THE DRIVER ALSO STATED THAT HE SPRAY PAINTED THE FRAME. HE CONTACTED THE DEALER AND THEY SAID IT WAS NOT A RECALL YET. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 95,000. THE DRIVER ALSO STATED THAT BACKING PLATE THAT HOLDS THE REAR BRAKE ASSEMBLY IN PLACE WAS RUSTED AS WELL.
I OWN A 2003 TOYOTA TUNDRA THAT HAS SEVERE FRAME RUST. BIG PIECES OF METAL ARE FLAKING OFF, SOONER OR LATER SOME COMPONENT ATTACHMENT POINT WILL FAIL. THE REST OF THE UNDERNEATH, AND TRUCK AS A WHOLE, IS RUST FREE. I RELIGIOUSLY WASH THE UNDERSIDE OF THE TRUCK. THERE IS A DEFECT WITH THESE FRAMES. *TR
RUSTING FRAME AND SPARE TIRE FALLING OFF. *TR
I HAVE A 2003 TOYOTA TUNDRA WHICH IS EXPERIENCING A GREAT AMOUNT OF RUST UNDERNEATH THE VEHICLE. I SEE THAT THERE WAS A RECALL ISSUED YESTERDAY REGARDING THAT PROBLEM. I LIVED IN FLORIDA FOR 6 MONTHS AND IN VERMONT THE OTHER 6 MONTHS. WE LEFT THE LATTER PART OF OCTOBER AND RETURN TO VT THE LAST PART OF APRIL OR EARLY MAY. I DO DRIVE THE TRUCK UP TO VT AROUND THE HOLIDAYS SO IT HAS EXPERIENCED A VT WINTER FOR 2 TO 3 WEEKS A YEAR. SEVERAL YEARS AGO THE TRUCK STARTED TO SHOW SIGNS OF RUST ON THE BACK BUMPER AND THE UNDERSIDE. 2 YEARS AGO I HAD TO REPLACED ALL THE BOLTS ON THE EXHAUST SYSTEM REPLACED DUE TO RUST. DUE TO A FLAT TIRE THIS PAST SUMMER I HAD TO USE THE SPARE. THE TIRE RIM WAS EXTREMELY RUSTY AS WELL AS THE HOLDER. I SPRAYED BOTH WITH OIL IN HOPES OF STOPPING THE RUST. THE FRONT SKID PLATE BOLTS WERE SO RUSTY THAT. YESTERDAY, THE DEALER HAD TO REPLACE 4 BOLTS SAYING THE 5TH HOLE WAS SO RUSTY THAT IT COULD NOT ACCEPT THE BOLT. THE RECALL IS FOR NORTHERN TRUCKS ARE FOR STATES THAT USE ROAD SALT DURING THE WINTER BUT, GIVEN THE RUST ON MY TRUCK, I CAN'T BELIEVE THAT 2 TO 3 WEEKS PER YEAR IN VT CAUSED THAT MUCH RUST. I BELIEVE IT IS A PROBLEM WITH THE METAL USED FOR THE UNDERSIDE OF THE TRUCK, THEREFORE I BELIEVE MY FL TRUCK SHOULD BE INCLUDED IN THE RECENT RECALL. EVEN THE DEALER COMMENTED ON THE AMOUNT OF RUST ON THE UNDERSIDE. THIS TRUCK HAS BEEN USED ONLY FOR PLEASURE AND NOT COMMERCIAL USE. TO SUMMARIZE I WOULD REQUEST THAT MY TRUCK THAT WAS PURCHASED IN FL BE INCLUDED IN THE RECALL AND BE SUBJECT TO THE INSPECTION THE SAME AS THE NORTHERN TRUCKS. ALTHOUGH WE LIVE A FEW MILES FROM THE GULF IN FLORIDA MY WIFE'S 2004 HIGHLANDER SHOWS NO UNDERSIDE RUST SO THE FLORIDA WEATHER CAN'T BE THE PROBLEM AND IT IN VT THE SAME TIME AS THE TRUCK EXCEPT FOR THE 2 TO 3 WEEKS AROUND THE HOLIDAYS. THANK YOU. *TR
MY 2003 TOYOTA TUNDRA IS RUSTING AWAY ON THE FRAME. THE FRAME OF MY TRUCK LOOKS LIKE IT COULD BEND, CRACK OR BRAKE AT ANY TIME. THIS TRUCK HAS BEEN WASHED TOP AND BOTTOM AT LEAST ONCE A MONTH SINCE IT WAS NEW AND ALL OF A SUDDEN I NOTICE THE ENTIRE UNDER CARRIAGE IS BRITTLE AND LOOKS UNSAFE. I HAVE LOVED EVERYTHING ABOUT THIS TRUCK BUT AM NOW WORRIED THAT IT MAY BECOME UNSAFE TO DRIVE.*TR
I HAVE A 2003 TOYOTA TUNDRA THAT I BOUGHT NEW AND HAVE HAD SERVICED AT THE SAME TOYOTA DEALERSHIP SINCE THE PURCHASE. IN JUNE 2008, I HAD THE 60,000 SERVICE DONE AND HAD FRONT BRAKES REPLACED. IN AUGUST 2008, WHILE PULLING OUT OF MY DRIVEWAY, THE DRIVER'S SIDE LOWER CONTROL ARM RUSTED THROUGH AND THE WHEEL WAS NO LONGER CONNECTED TO STEERING. AFTER HAVING THE TRUCK TOWED, I HAD TO HAVE BOTH LOWER CONTROL ARMS REPLACED. TOYOTA USA PAID FOR HALF. SINCE THEN, I HAVE TRIED REPEATEDLY TO HAVE TOYOTA AND THE DEALERSHIP STEP UP AND ACCEPT THE RESPONSIBILITY FOR THE RUST ISSUE. THE DEALERSHIP SAYS IT'S NOT THEIR PROBLEM AND TOYOTA USA STATES THEY HAVE NO PROGRAM IN PLACE TO ADDRESS THIS ISSUE. NEITHER OF THESE EXCUSES ARE ACCEPTABLE. MY TRUCK IS SPOTLESS EXCEPT FOR FRAME RUST. TOYOTA NEEDS TO DO SOMETHING BEFORE A SERIOUS ACCIDENT HAPPENS AND SOMEONE IS HURT OR KILLED. *TR
2003 TOYOTA TUNDRA UNDER BED SPARE TIRE MOUNT FAILURE. WHILE DRIVING, THE SPARE TIRE MOUNT FAILED CAUSING THE SPARE TIRE TO BECOME DISLODGED. I WAS UNAWARE UNTIL FLAGGED DOWN BY ANOTHER DRIVER WHO HAD SWERVED ERRATICALLY TO AVOID THE TIRE. *TR UPDATED 03/25/10 *BF RECEIVED PICTURES OF FRAME. UPDATED 09/14/10
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE HAVING THE BRAKES REPLACED HE WAS INFORMED THAT THE ENTIRE FRAME WAS CORRODED. NO REPAIRS WERE MADE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 21000.
RUSTED VEHICLE FRAME. DRIVER SIDE LEAF SPRING BROKE DUE TO RUST CORROSION. REPLACE LEAF SPRING. APPLIED RUST INHIBITER TO EXPOSED FRAME. VEHICLE UNDERBODY RUST FREE. *TR
MY 2003 TOYOTA TUNDRAS UNDER CARRIAGE IS COMPLETELY RUSTING AWAY AND IT SCARES THE HELL OUT OF ME TO DRIVE MY 4 YEAR OLD DAUGHTER IN THE TRUCK BECAUSE I'M AFRAID SOMETHING GOING TO FALL OFF. *TR
WE OWN A 2003 TOYOTA TUNDRA WITH 56,000 MILES ON IT. UPON RECENT STATE INSPECTION OUR MECHANIC SAID THAT THE FRAME OF THIS TRUCK IS SO BADLY RUSTED THAT IT PROBABLY WOULDN'T PASS INSPECTION NEXT YEAR. WE CALLED TOYOTA HEADQUARTERS AND WERE TOLD THAT THEY ARE RECORDING THIS INFORMATION BUT THERE IS A 36,000 MILE, 3 YEAR WARRANTY ON TOYOTAS AND THAT THEY COULD DO NOTHING MORE FOR US. *TR
MY 2003 TOYOTA TUNDRA WITH ONLY 73000+ MILES ON IT HAS SIGNIFICANT RUSTING IN THE TRUCK BED. THE TRUCK IS NOT USED FOR COMMERCIAL PURPOSES AND IS ONLY USED FOR PERIODICALLY CARRYING NORMAL HOUSEHOLD ITEMS. THERE IS ALSO SIGNS OF SIGNIFICANT RUSTING UNDERNEATH THE TRUCK. SINCE TOYOTA HAD A RECALL WITH CERTAIN TACOMA'S FOR A SIMILAR CONDITION, I AM VERY CONCERNED OF THE SAFETY OF THIS TRUCK. *TR
2003 TOYOTA TUNDRA HAS SERIOUS FRAME ROT. THE PAINT ON THE FRAME HAS BUBBLED UP AS THE RUST HAS PROLIFERATED LEAVING THE ENTIRE FRAME IN A COMPROMISED STATE. THE REAR AXLE AND LEAF SPRINGS ARE COMPLETELY COATED IN RUST. DRIVER'S SIDE REAR DRUM BRAKE LOCKED UP DUE TO CORROSION, WHICH REQUIRED REPLACING A TIRE AND BRAKE SHOES. VEHICLE HAS BEEN DEALER SERVICED SINCE DAY ONE, WITH THE EXCEPTION OF OIL CHANGES. *TR
I PURCHASED A BRAND NEW 2003 TOYOTA TUNDRA PICKUP TRUCK, , FROM A LOCAL DEALER ON DECEMBER 2, 2002. ON 9/9/05, I DISCOVERED VARIOUS SECTIONS OF THE FRAME AND BRACKETS THAT ATTACH TO THE FRAME HAD EXCESSIVE CORROSION. THE VEHICLE AT THIS TIME HAD 37,488 MILES ON THE ODOMETER. TODAY THE MILEAGE IS 47,569 MILES AND THE RUST CONDITION IS GETTING WORSE. I BROUGHT THIS CONDITION TO THE SERVICE ADVISOR AT THIS DEALERSHIP AND HE CONCURRED THAT THE VEHICLE HAD EXCESSIVE CORROSION. I CONTACTED TOYOTA CUSTOMER SERVICE AND SPOKE WITH A REP WHO GAVE ME CASE NUMBER 200509090921. BOTH THE LOCAL DEALERSHIP AND TOYOTA MOTOR CORP. REFUSED TO REPAIR THE EXCESSIVE CORROSION. DUE TO THIS CONDITION, THIS WILL CONTINUE TO DEVELOP AND SUBSEQUENTLY THE TRUCK WILL HAVE FRAME ROT ,CAUSING AN UNSAFE CONDITION TO OPERATE. IN 2005, TWO INDEPENDENT AUTOBODY SHOPS INSPECTED MY TRUCK AND GAVE ME ESTIMATES TO REPAIR THE RUST. *TR
BACK HATCH UNLOCKED AND FLEW OPEN ON HIGHWAY WHILE I HAD CUSTOMERS IN MY 4 RUNNER. PULLED OVER AND TRIED TO SHUT...WOULD NOT SHUT. HAVING TO DRIVE NOW WITH BACK TAILGATE TIED SHUT. EXHAUST COMES IN THROUGH BACK OF VEHICLE. HAVING REPAIRED ON 10/24 FOR A COST OF OVER $400! *TR