2004 Toyota Sienna Other Problems
64 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (64)
Your rear hatch won't stay open on its own and will slam shut if you release it, which is a safety hazard. This happens even with the power door feature turned off. The hatch likely needs adjustment or replacement of its support struts.
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Your traction control system is activating unexpectedly while driving at speeds under 35 mph on dry roads, particularly when turning slightly to the right. When this happens, you'll see the traction control warning light, hear a beeping sound, and feel the vehicle brake. This has occurred multiple times.
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Your VSC Trac warning light and alarm activate when you make turns on highway ramps at normal speeds around 35 mph. This suggests a potential issue with your vehicle stability control system, which helps prevent skidding during turns. The system may need diagnostic scanning to identify whether there's a sensor malfunction or electrical problem affecting the stability control.
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Manual sliding driver side door has stopped latching in the fully open position.
Issue with traction (maybe called a VSC system-stability), when going up and down hills with slight curves, the wheels lock up and the vehicle slows down. Even when exiting a freeway ramp that is at a slight decline and curve. This started happening about 3 1/2 years ago, just once in a great blue moon. It started happening more frequently in the past year. Neither Carson or South Bay Toyota dealership could tell us why and could not find anything wrong after they inspected it. We took it to an independent service location and they could not find out why either. We looked it up online and apparently many Toyota Sienna owners are happing the same issue and no resolution. The VSC Trac light comes on when it happens and they goes away. It does not happen all the time. Safety issue for us, we can not really control the van when the wheels lock up and safety issues for all (us and others around us) is the fact that the van slows down and wheels lock up, which could cause someone to hit us.
I ARRIVED AT MY DESTINATION AND WENT TO PUT IT IN PARK AND IT WOULDN'T GO. IT WOULDN'T REVERSE EITHER. MY HUSBAND CHECKED IT OUT AND SAW THE TRANSMISSION SHIFT CABLE BUSHING WAS HANGING. WE LOOKED IT UP AND THERE WAS A RECALL FOR THE 2006 SIENNA.
IN SEPT-OCT OF 2019 TOOK VAN INTO [XXX] AND TOLD THEM ABOUT A LEAK THAT WOULD PUDDLE IN PASSENGER RIGHT FRONT SEAT. [XXX] SAID ITS AFTERMARKET NOTHING WE CAN DO. A COUPLE DAYS AGO THE MOON ROOF WOULD NOT CLOSE COMPLETELY. DRIVING DOWN THE HIGHWAY MY MOON ROOF FLEW OUT OF MY CAR. NOW THERE IS NO CEILING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TOYOTA ISSUED A NATION-WIDE EXTENDED WARRANTY COVERAGE IN 2015 FOR ITS MELTING DASHBOARDS CAUSED BY MANUFACTURING DEFECT, 2004-2010 SIENNA, 2007-2011 CAMRY, 2004-2008 SOLARA, 2005-2010 AVALON, 2003-2005 4RUNNER, TOTAL OF 3.42 MILLION VEHICLES AFFECTED. THE EXTENDED WARRANTY LASTED FOR TWO YEARS UNTIL 2017 AND SOME CARS HAVE DEVELOPED THE SYMPTOMS SLOWER THAN OTHERS PARTICULARLY FOR THOSE WITH LESS MILEAGE AND/OR LESS EXPOSURE TO SUN. NOW THE MELTING DASHBOARDS ARE CREATING SERIOUS DRIVING HAZARD WHEN DRIVING INTO SUN BECAUSE THE REFLECTION IS BLOCKING THE DRIVER'S VIEW. THEREFORE, IT CALLS FOR A RECALL SINCE DRIVING HAZARDS DO NOT HAVE EXPIRATION DATES.
THE DASHBOARD ON MY MOTHER'S 2004 TOYOTA SIENNA HAS BECOME 1) CRACKED, 2)SHINY, 3) STICKY AND WITH A 4) WHITE, MILDEW-Y GROWTH ALONG THE EDGES. WHILE THE CRACKED SECTIONS ARE UNSIGHTLY, THE SHINE IS WHAT CONCERNS ME VERY MUCH. THE SHINE PRODUCES A GLARE ON TOP OF THE DASHBOARD THAT IS DANGEROUS WHEN DRIVING AT NIGHT. THE STICKINESS ATTRACTS DUST, HAIR AND OTHER SMALL PARTICLES AND CANNOT BE WIPED OFF. THE WHITE POWDERY GROWTH ALSO RAISES A CONCERN DUE TO TOXICITY. I HAVE COMPLAINED TO OUR LOCAL TOYOTA DEALER, AS WELL AS TOYOTA HEADQUARTERS AT 800-331-4331, BUT HAVE BEEN TOLD THE RECALL TIME FRAME EXPIRED ON 5/31/17 AND THERE IS NOTHING TO BE DONE. THEY SAY LETTERS WERE SENT, WHICH MY MOTHER NEVER RECEIVED.THE DASHBOARD HAS PROGRESSIVELY GOTTEN WORSE IN THE LAST 3 YEARS. PLEASE REFER TO WARRANTY ENHANCEMENT PROGRAM ZE6 AND POL14-11.
UNINTENDED ACCELERATION PROBLEM. TWO EPISODES, MONTHS APART, BOTH AT VERY LOW SPEED. WAS STOPPED BEHIND TWO CARS. TWO CARS IN FRONT STARTED UP TO GO THROUGH INTERSECTION. I TOOK MY FOOT OFF THE BRAKE AND MOVED IT TO THE GAS PEDAL. CAR STARTED UP NORMALLY. THEN A CHILD PUSHED TO CROSSWALK SIGNAL WHICH STARTED TO FLASH. I MOVED MY FOOT TO THE BRAKE PEDAL, AND THE CAR STARTED SLOWING DOWN NORMALLY, BUT THEN THE CAR SUDDENLY LURCHED FORWARD. BOTH I AND THE PASSENGER THOUGHT WE HAD BEEN REAR-ENDED (BUT THERE WAS NO CAR BEHIND). IT WAS A SIMILAR FEELING TO WHEN THE CRUISE CONTROL KICKS IN TO ACCELERATE, BUT NO CRUISE CONTROL HAD BEEN ACTIVATED. I TOOK MY FOOT OFF THE BRAKE AND SLAMMED IT BACK ON THE BRAKE, AND THE CAR STOPPED. THE PREVIOUS EPISODE HAD A SIMILAR SERIES OF EVENTS.
AFTER MULTIPLE LAWSUITS FILED, TOYOTA ISSUED AN EXTENDED DASHBOARD WARRANTY TO REPLACE IT UNTIL MAY 31, 2017. THEREFORE, NHTSA WAS NEVER INVOLVED WITH THIS CASE. SINCE IT WAS NOT A RECALL, THERE ARE STILL MANY AFFECTED TOYOTA VEHICLE OWNERS WHO WERE EITHER NOT NOTIFIED PROPERLY OR LEARNED ABOUT IT TOO LATE. THE PROBLEM OCCURRED ABOUT 6 OR 7 YEARS LATER ONCE THEY START DRIVING; HOWEVER, IT WAS MUCH LATER FOR THOSE WHO DO NOT DRIVE THEIR CARS FREQUENTLY OR KEEPS THE CAR IN THE GARAGE OR INDOOR PARKING FACILITY AS IT HAS TO DO WITH THE LENGTH OF TIME EXPOSED TO THE DIRECT SUNLIGHT. NOT ONLY IS IT A COSMETIC AND/OR FUNCTIONAL PROBLEM BUT ALSO A DRIVING HAZARD. AS YOU CAN SEE FROM THE UPLOADED PICTURE, THE SHINY DASHBOARD REFLECTION IS BLOCKING THE DRIVER'S VIEW SIGNIFICANTLY WHEN FACING THE SUN DIRECTION. THE PROBLEM EXISTS IN ALMOST ALL TOYOTA, LEXUS MODELS PRODUCED BETWEEN 2004 AND 2011. I STRONGLY URGE THAT IT SHOULD BE A RECALL.
TRACTION CONTROL ALL OF A SUDDEN STARTED TURNING ON AT EVERY TURN AUTOMATICALLY MAKING THE CAR LOCK ITS BRAKES I'M PRETTY SURE THIS IS NOT THE FIRST YOU GUYS HAVE HEARD OF THIS
ELECTRIC DOOR OPEN AND CLOSING CABLE SNAP. ON YEAR OF 2014 THE ALLOY WHEEL COMES WITH THE XLE MODEL, CHROME COMES OFF BECOME CORROSIVE ON YEAR OF 2007
WHILE DRIVING ON A HIGHWAY, THERE WAS NO SIGN OF A FALLING/KICKED UP OBJECT, THERE WAS A SUDDEN LOUD POP. ALMOST AS IF A BOULDER HIT THE CAR. THE SUNROOF WAS SHATTERED IN A MILLION PIECES, WITH NO DEPRESSION IN THE GLASS, INDICATING AN EXPLOSION FROM THE INSIDE OUT. THE ONLY VEHICLE NEAR, WAS A MINIMUM OF FOUR CAR LENGTHS IN FRONT OF MY CAR. FORTUNATELY, THE SUNROOF WAS CLOSED AND NO GLASS FELL INSIDE THE CAR. HOWEVER, AFTER STOPPING AND DRIVING AGAIN, THE GLASS BROKE APART AND FLEW INTO THE ROAD.
FYI: I AM A NHTSA EMPLOYEE; I'M THE LEAD ENGINEER FOR FUEL ECONOMY. I SIT AT W43-448. THE DRIVER SIDE DOOR PANEL POPS OUT AND GETS STUCK ON THE JAMB ON THE FLOOR AND THEN YOU CANNOT OPEN THE DOOR FROM INSIDE. THE MAIN PROBLEM IS IN THE WAY THE HANDLE IS SECURED TO THE DOOR STEEL.. IT IS A PLASTIC PIECE INSIDE AND WHEN IT WEARS FROM PULLING ON IT, IT SLIPS OUT. THAT PUTS TENSION ON THE PLASTIC DOOR CLIPS AROUND THE EDGES THAT ARE SUPPOSED TO HOLD THE PANEL ON. WHEN THE CENTRAL ANCHOR IN THE DOOR HANDLE GOES, IT CAUSES THE DOOR TO FLEX AND THE PERIPHERAL CLIPS CAN'T HOLD ON SO THEY POP OUT. WHEN THIS HAPPENS, THE DOOR CANNOT OPEN BECAUSE THE FLOOR HAS A RISE AT THE LEADING EDGE, AND THE PANEL HAS DROPPED BELOW IT, TRAPPING THE DOOR. THIS HAPPENED WITH THE ORIGINAL DOOR, WHICH WAS REPAIR DUE TO A DEER RUNNING INTO THE VEHICLE. IT EVENTUALLY HAD TO SPEND OVER $1000 TO GET A NEW PANEL FROM TOYOTA AND NOW, LESS THAN A YEAR AFTER BEING INSTALLED, THIS PANEL HAS ALSO FAILED. TOYOTA KNOWS THAT THERE IS AN ISSUE WITH THESE PANELS, BUT IS CLUELESS ABOUT HOW TO EMPLOY A LASTING FIX. IT'S A POOR DESIGN, ESPECIALLY WITH THE MAIN SCREW BEING LOCATED UNDER THE ARMREST/DOOR PULL, A LOCATION WITH EXPERIENCES THE MOST STRESS. THERE IS A WEBPAGE THAT DETAILS SIMILAR ISSUES, WHICH CAN BE FOUND HERE: HTTP://WWW.SIENNACHAT.COM/FORUM/15-GENERAL-DISCUSSION/3366-2005-TOYOTA-SIENNA-DRIVER-PASSENGER-DOOR-PANEL-POPPING-OUT.HTML#/TOPICS/3366?PAGE=3
THE REAR DOOR LATCH WAS RECALLED AND REPLACED, IT FAILED AGAIN, THE REAR DOOR OPENS BUT THEN DROPS, IT IS A SAFETY ISSUE, I REPORTED TO TOYOTA BUT THEY REFUSE TO FIX IT AGAIN. SERIOUS SAFETY ISSUE STATIONARY.
THE DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED AND WILL NO LONGER ALLOW FOR THE DOOR TO OPEN
THE FRONT DRIVER SIDE DOOR POPS EVERY TIME IT OPENS AND CLOSES.
CABLE ON AUTOMATIC DOOR HAVE SNAPPED. CAN NOT USE THE DOOR.
DASHBOARDS THAT GET STICKY, CRACKED, SHINY AND MELT IN HEAT AND HUMIDITY.
THE DRIVER'S SIDE FLAP WINDOW DETACHED FROM THE METAL FRAME, I CANT GET MY STATE INSPECTION TO PASS WITH THIS ISSUE, I HAVE MY WINDOW TAPED. IT IS SOMETHING A CANNOT FIX, IT IS UNBELIEVABLE THAT THIS COULD BE HAPPENING. THE FIX IS VERY EXPENSIVE AND I HAVE NO WAY TO PAY FOR THIS. IF THE WINDOW FALLS OFF COMPLETELY CAN CAUSE AN ACCIDENT. IT HAPPENED WHEN I WAS DRIVING TO WORK IN THE HIGHWAY I SUDDENLY HEARD AS IF MY WINDOWS WERE OPEN I LOOKED THORUGH MY REAR VIEW MIRROR AND THE WINDOW WAS WIDE APPART DUE TO THE WIND BUT BECAUSE IT WAS STILL ATTACHED TO THE HINGE AND THE SHADES WERE HOOKED TO THE GLASS IT DID NOT FALL OFF COMPLETELY.
MY AUTOMATIC SLIDING DOOR CABLE HAS FRAYED. I CAN'T USE THE DOOR NOW. SOMEHOW I MAGICALLY GOT IT SHUT, BUT NOW IT IS COMPLETELY LOCKED DOWN TO TRY AND PROTECT THE KIDS AND TO KEEP THE VAN IN A USABLE STATE (OBVIOUSLY YOU CAN'T DRIVE AROUND A VEHICLE WHOSE DOOR WON'T CLOSE). THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. IT WAS OVER A COUPLE OF DAYS FROM WHEN I FIRST HEARD A STRANGE NOISE WHEN THE DOOR WAS MOVING TO WHEN IT STOPPED FUNCTIONING ALTOGETHER. THE LAST TIME I TRIED TO CLOSE IT IT HAD BEEN OPENED ON ACCIDENT BY A BABYSITTER WHO DIDN'T KNOW AND WE HAD TO KEEP PRESSING THE MANUAL OPEN/CLOSE BUTTON CONTINUALLY AND INCH IT TO A CLOSED POSITION, BECAUSE IT KEPT TRYING TO REOPEN THE DOOR. I HAVE 6 KIDS, 5 IN CAR SEATS. I REALLY NEED TO BE ABLE TO ACCESS THE BABIES CAR SEATS WITHOUT CLIMBING INTO THE VAN. THIS IS RIDICULOUS. WE ARE DOWN TO ONE DOOR. ALSO IT IS COMPLETELY UNSAFE IN THE EVENT THAT AN ACCIDENT WERE TO OCCUR. AS A SIDE NOTE THE MOTOR SEEMS TO BE WORKING FINE. THE CABLES ARE THE PROBLEM
I AM CURRENTLY HAVING A PROBLEM WITH GETTING A REPAIR ON A RECALL YOU ALL INVESTIGATED JUN 03, 2008 CAMPAIGN NUMBER 08V244000. AFTER CONTACTING A DEALERSHIP FOR THE REPAIRS I WAS INFORMED THERE WAS NO RECALL AND THAT THEY COULD ONLY REPAIR THE RECALLS LISTED ON THEIR WEBSITE. THE CORPORATE OFFICE WAS CONTACTED NEXT WHERE I WAS TOLD THAT THE ABOVE MENTIONED RECALL WASN'T A "RECALL" AT ALL BUT A "CUSTOMER SAFETY PROTOCOL", AND EVEN THOUGH IT HAD BEEN ISSUED IN THE PAST IT WAS NO LONGER AVAILABLE TO ME DUE TO THE ORIGINAL DRIVE DATE BEING OVER 9-10 YEARS AGO BY THE ORIGINAL OWNER. THERE ARE SERVICE RECORDS INDICATING THAT THE REPAIR WAS MADE IN 2009 UNDER WARRANTY. ONE OF THE DOCUMENTS LISTED ON YOUR SITE STATES THAT SOME OF THE REPAIRS MADE UNDER WARRANTY MAY STILL NEED TO BE REPLACED. WHEN I RAISE THE REAR HATCH ELECTRONICALLY THE HATCH WILL RAISE, PAUSE, AND THEN DROP DOWN PART WAY AND CLOSE THE REST OF THE WAY WITHOUT PUSHING THE BUTTON TO CLOSE IT. IF YOU ARE STANDING UNDER IT THE DOOR WILL DROP DOWN AND HIT YOU IN THE HEAD.
DASH IS FALLING APART DUE TO A MANUFACTURING DEFECT. STARTED OUT AS A STICKY AND SHINY DASH THAT WAS IMPOSSIBLE TO CLEAN. CRACKS BEGAN TO APPEAR AT ABOUT 6 YEARS OLD AND NOW THE DASH IS FALLING APARTS AS MORE AND MORE CRACKS APPEAR AND PIECES START FALLING OFF! THIS CAR IS AND HAS BEEN STORED UNDER COVER ALL ITS LIFE! THERE ARE CRACKS ALL OVER THE DASH, TOP, BOTTOM, LEFT AND RIGHT!
RIGHT PASSENGER DOOR STUCK SHUT. CABLES ARE FINE. LEFT POWER SLIDING DOOR WILL NOT SHUT ALL THE WAY DRAINING BATTERY EVERY DAY CAUSE THE OPEN DOOR LIGHT STAYS ON. 130,000 MI. OTHER THEN THAT VAN RUNS GREAT IN MINT CONDITION. WILL NEVER BUY ANOTHER TOYOTA SIENNA AFTER THE PROBLEMS WITH THESE DOORS.
RIGHT SIDE POWER DOOR CABLE FRAYED OVER A PERIOD OF TIME AND THEN BROKE RENDERING THE RIGHT DOOR USELESS. CANNOT OPEN AND CLOSE IT. THIS IS A SAFETY ISSUE IF SOMEONE NEEDS TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.
TRACTION CONTROL SENSOR PROBLEM, 2004 TOYOTA SIENNA XLE, APPROX 128,000-133,000 MILES. SAFETY ISSUE: WHILE DRIVING WITHIN THE POSTED SPEED LIMITS OF 35-45 MPH THE VAN HAS SEIZED UP (SLOWS DOWN ON IT'S OWN WITHOUT WARNING) AS AN INTERNAL ALARM SIMULTANEOUSLY SOUNDS (THE FIRST TIME IT HAPPENED I DIDN'T KNOW THE VAN HAD AN INTERNAL ALARM). THIS HAS HAPPENED FOUR TIMES, (SEPT. AND OCTOBER 2015, AND TWICE THIS WEEK 1/18/16 AND 1/22/16). EACH TIME THE VEHICLE WAS TRAVELING ON DRY STREETS WITH THE EXCEPTION OF THE LAST EPISODE. AFTER THE FIRST EPISODE I TOOK THE VAN TO OUR MECHANIC ON THE DAY OF OCCURRENCE; WE TOOK A 10 MINUTE TEST DRIVE WHERE HE RAN DIAGNOSTIC TEST HOWEVER NO PROBLEMS WERE DETECTED. THE SECOND TIME IT HAPPENED OUR MECHANIC DID SOME RESEARCH AND FOUND OUT IT WAS A TRACTION CONTROL SENSOR FAIL. AFTER TODAY'S EPISODE I WILL HAVE THE SENSOR DISENGAGED AS WE HAVE HAD THE VAN 12 + YEARS AND HAVE NOT HAD A NEED FOR THE TRACTION CONTROL TO TAKE OVER. THIS IS NOT ONLY DANGEROUS BUT VERY SCARY FOR THE DRIVER AND PASSENGERS. PLEASE TOYOTA, GET THIS PROBLEM FIXED.
- CURRENT MILEAGE: 101,856 - CONCERN 1: TOYOTA SIENNA DOOR CHECK SPOT WELD FAILURE *DRIVER'S SIDE FRONT DOOR WAS MAKING LOUD NOISE, SO I HAD IT REPAIRED AT A REPAIR SHOP AROUND JAN 15, 2015 AT 98,985 MILEAGE AND PAID $224.56. *SAME PROBLEM CAME BACK AFTER LITTLE LESS THAN 1 YEAR AT 102,000 MILEAGES. * YOUTUBE LINK WITH SIMILAR ISSUE - HTTPS://WWW.YOUTUBE.COM/WATCH?V=BXKWZLGUAK4 - CONCERN 2: DASHBOARD HAS BEEN CRACKING FOR A COUPLE OF YEARS NOW
TOYOTA SIENNA DOOR CHECK SPOT WELD FAILURE - DRIVER'S SIDE FRONT DOOR WAS MAKING LOUD NOISE, SO I HAD IT REPAIRED AT A REPAIR SHOP AROUND JAN 15, 2015 AT 98985 MILEAGE AND PAID $224.56. SAME PROBLEM CAME BACK AFTER LITTLE LESS THAN 1 YEAR AT 102,000 MILEAGE. YOUTUBE LINK WITH SIMILAR ISSUE - HTTPS://WWW.YOUTUBE.COM/WATCH?V=BXKWZLGUAK4
MY DASHBOARD HAS BEEN CRACKING FOR A COUPLE OF YEARS NOW. THE HEAT HAS BEEN CAUSING IT TO BUBBLE UP AND CRACK.
BOUGHT 4 NEW GOODYEAR VIVA 2 TIRES IN 2014 AT WALMART IN HAINES CITY, FLORIDA JUST HAD MY 2ND BLOWOUT DUE TO SIDEWALL SEPARATION AT 55 MPH. BALANCED TIRES AND CHECK PRESSURES ALWAYS. FAULTY PRODUCT - WALMART NOT WILLING TO WARRANTY SAID IT'S A MANUFACTURERS PROBLEM. PLEASE INVESTIGATE THIS TIRE.
WHEN NEGOTIATING MOVING INTO TRAFFIC AT SLOW SPEEDS, WHEN A SMALL AMOUNT OF ACCELERATOR MOVEMENT IS MADE THE VEHICLE RAPIDLY ACCELERATES MAKING IT NECESSARY TO QUICKLY APPLY THE BRAKES TO AVOID COLLISION. THE VEHICLE WAS PURCHASED USED FROM A DEALER AND THERE WAS A RECALL BULLETIN (TECH SERVICE BULLETIN ISSUED 11/7/2003 FOR 04-05 SIENNA BULLETIN NO TC007-03 OUT ON THE ENGINE CONTROL MODULE. WHEN POINTED OUT TO THE DEALER THEY SIMPLY STATED THAT THAT RECALL WAS ONLY AVAILABLE TO THE ORIGINAL PURCHASER AND THEN ONLY IF REPORTED WITHIN THE FIRST THREE MONTHS AFTER PURCHASE. WAS TOLD BY TWO DEALERS THAT THE RECALL DID NOT APPLY TO OUR VEHICLE AND LATER THAT A RECALL WAS NOT ISSUED FOR THAT PROBLEM. ( I HAVE A COPY OF THE ORIGIONAL RECALL NOTICE STATING THE ABOVE PROBLEM)
2004 TOYOTA SIENNA RIGHT SIDE REAR POWER DOOR WILL NOT CLOSE. OPENS HALF WAY AND THEN MUST BE MANUALLY CLOSED. CABLE BROKEN. CAUSES SAFETY CONCERN FOR PASSENGERS IN REAR SEATS ABILITY TO EXIT CAR IN EMERGENCY. MY GRANDCHILDRENS LIVES ARE PRECIOUS TO ME!
2004 TOYOTA SIENNA DRIVERS SIDE DOOR BROKEN. INTERNAL DOOR ASYMBLY BROKE INSIDE DOOR. DOOR HINGES ALSO BROKE. DEALER SAID IT WOULD COST $2000 TO FIX. AUTO BODY SHOP REPAIRED FOR $300. THIS WAS A SAFETY ISSUE AND TOYOTA SHOULD RECALL.
RECEIVED A "WARRANTY ENHANCEMENT" LTR FROM TOYOTA IN MAY 2015 STATING THAT THEY WOULD REPLACE CRACKED DASHBOARDS OVER THE NEXT "SEVERAL MONTHS". OUR DEALER SAID THEY MAY NOT HAVE THE DASHBOARDS UNTIL END OF 2016. WAS THERE A DEADLINE AGREED UPON TO REPLACE?
THE CABLE SNAPPED AND THE DOOR WILL NOT CLOSE
THE LEATHER DASHBOARD OF MY 2004 TOYOTA SIENNA HAS DEVELOPED LARGE HORIZONTAL CRACKS FROM ONE SIDE OF THE VEHICLE TO THE OTHER. THERE ARE ALSO VERTICAL CRACKS FROM THE TOP TO THE BOTTOM OF THE DASHBOARD. MY CONCERN IS THAT THESE CRACKS WILL ALLOW LARGE PIECES OF THE DASHBOARD TO BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT, WHICH WILL CAUSE THE FRONT AIRBAGS TO DEPLOY. I DO NOT KNOW WHY THESE CRACKS DEVELOPED, SINCE THE VEHICLE WAS WELL MAINTAINED. THIS IS A POTENTIAL SAFETY HAZARD THAT SHOULD BE REPAIRED OR REPLACED AT TOYOTA'S EXPENSE, SINCE THE CRACKING OF THE DASHBOARD APPEARS TO BE A RECURRING PROBLEMS WITH THIS MODEL.
SINCE 2010, THE DASHBOARD OF OUR 2004 SIENNA HAS BEEN EXPERIENCING CRACKS AND SPLITS DUE TO AN UNKNOWN QUALITY ISSUE. MY CONCERN IS THAT IN AN EVENT OF A COLLISION, THESE PIECES WILL MORE EASILY COME APART TO BECOME A FRAGMENTED PROJECTILES AND INCREASE THE PROBABILITY OF SERIOUS INJURY. ADDITIONALLY, THEY MAY ALSO IMPACT THE CONDITION AND OPERATION OF THE PASSENGER-SIDE AIRBAG. IT IS OBVIOUS THIS ISSUE IS THE RESULT OF SUBSTANDARD QUALITY IN THE DASHBOARD MATERIAL. THE VEHICLE IS PARKED IN A GARAGE ALMOST ALL THE TIME. WHEN IT'S NOT IN THE GARAGE, A CUSTOM MADE WINDOW SCREEN IS USED THAT FITS THE WINDOW PERFECTLY. FURTHERMORE, THE VEHICLE CURRENTLY HAS ABOUT 42K ORIGINAL MILES. I DID SOME ONLINE RESEARCH AND FOUND THAT MANY OTHERS WERE EXPERIENCING THE SAME ISSUE. I CONTACTED TOYOTA'S USA HEADQUARTERS (CA) ON AUGUST 13, 2013 TO REQUEST A REPAIR (SINCE THE COST WAS >$1000). THEY TOLD ME I NEEDED TO TAKE THE CAR IN AT MY EXPENSE TO GET IT CHECKED. IF THEY WERE FOUND TO BE AT FAULT, THEY MIGHT HELP OFFSET SOME OF THE COST; OTHERWISE, I WOULD HAVE TO PAY FOR THE INSPECTION AND ANY OTHER REPAIRS. WE COULDN'T AFFORD THE REPAIRS AND DIDN'T TRUST THAT TOYOTA WOULDN'T FORCE US TO PAY ANYWAY. APPROXIMATELY JANUARY 2015, WE RECEIVED A LETTER FROM TOYOTA ACKNOWLEDGING THE ISSUE AND STATING THAT IT WOULD BE ADDRESSED BY THE END OF MAY 2015. I CONTACTED THEM ON JUNE 1, 2015 AND WAS TOLD THAT THE PARTS WEREN'T AVAILABLE AND TO CHECK BACK IN A COUPLE MONTHS. I CONTACTED THEM AGAIN ON SEPTEMBER 4, AND AGAIN WAS TOLD THAT THE PARTS WEREN'T AVAILABLE AND TO CONTACT THEM AGAIN IN OCTOBER. I CONTACTED OUR LOCAL DEALERSHIP AND WAS TOLD THAT I COULD SAVE MONEY BY WAITING FOR TOYOTA TO HANDLE IT, IMPLYING THEY COULD GET THE PARTS. THIS APPEARS TO BE A SAFETY ISSUE THAT TOYOTA IS NOT ADDRESSING. I WOULD LIKE TO HAVE THIS ISSUE FIXED ASAP TO ENSURE THE SAFETY OF MY FAMILY!
MY VAN WAS PARKED ON THE DRIVE WAY. SUDDENLY I SAW GASOLINE FLOWING FROM BELOW OF THE VAN. THERE WERE NOT MUCH GASOLINE LEFT. SOMEHOW I COULD MANAGE TO TAKE TO THE NEAREST TOYOTA DEALER. HE SAID THAT IT MUST BE WATER DRAINAGE FROM AC SYSTEM. AFTER DRIVING 200 METERS IT STOPS COMPLETELY. I BROUGHT GASOLINE IN A JAR AND CAR STARTED BUT SAW THAT THE GASOLINE IS DRIPPING FROM BELOW. AGAIN GAVE BACK TO TOYOTA DEALER TO TAKE A LOOK.
SPARE TIRE SUPPORT RUSTED AND SPARE TIRE FELL INTO ROAD.
NOTICED THE LEFT SLIDING DOOR HAD 2 OF 3 BOLTS MISSING. WENT TO LOCAL DEALERSHIP WHEN SERVICE PERSONNEL SAID IT WAS A BODY SHOP ISSUE AND THEY WOULD NOT BE ABLE TO HANDLE IT. THEREFORE, NO RECORD OF THE INCIDENT IN THEIR SYSTEM EITHER. MY MECHANIC WAS ABLE TO REPLACE THE 2 MISSING BOLTS AND TIGHTEN THEM ALL, ALLOWING THE DOOR TO CLOSE WITHOUT CHALLENGES UNTIL JUST THE OTHER DAY, THE DOOR WAS UNABLE TO FULLY CLOSE. (JUNE 22, 2015). MY MECHANIC & I DISCOVERED THE DOOR TO BE IN WORSE SHAPE THAN EVER. THE PART WHICH LATCHES & KEEPS THE DOOR SECURELY CLOSED HAD COMPLETELY BROKEN OFF & IN NEED OF WELDING TO BE REPAIRED. ALL 3 BOLTS HAD FALLEN OUT AND WERE NOWHERE TO BE FOUND. THIS OBVIOUSLY IS VERY DANGEROUS, ESPECIALLY WHEN TRANSPORTING PRECIOUS CARGO LIKE CHILDREN.
I'M MERELY DOCUMENTING THAT FROM THE MOMENT MY REAR DOOR STRUTS WERE REPLACED IN 2012 DUE TO A RECALL, THEY HAVE NOT WORKED WELL. THEY CONTINUE TO GET WORSE. NOW IN COLD WEATHER, THEY ARE UNABLE TO KEEP THE DOOR UP AT ALL. APPARENTLY THERE IS NO RECALL TO FIX THE BOTCHED INITIAL RECALL.
I AM HAVING PROBLEM WITH TOYOTA MOTORS SALES, U.S.A., INC. SERVICE. TOYOTA ISSUED AN IMPORTANT SAFETY RECALL #A9E BACK IN 2010 ABOUT A SPARE TIRE CARRIER CABLE. THE REMEDY FOR IT WAS APPLIED TO MY CAR ON 10/26/2010 AT MILLER TOYOTA IN MANASSAS, VA. I THOUGHT IT WAS OVER. IN JUNE 2014 I RECEIVED ANOTHER SAFETY RECALL NOTICE #E1S (INTERIM NOTICE) ABOUT THE PREVIOUS INADEQUATE REMEDY PROCEDURE AND I WAS TOLD TO RETURN MY VEHICLE BACK TO THE DEALER FOR AN ADDITIONAL INSPECTION. I VISITED MILLER TOYOTA IN MANASSAS, VA ON 08/05/2014 AND THEY SIMPLY RELOCATED THE SPARE TIRE FROM UNDER THE FLOOR AREA TO THE LUGGAGE COMPARTMENT AS A TEMPORARY SOLUTION UNTIL THE NEW REMEDY WILL BE AVAILABLE. IT IS FEBRUARY 2015 NOW. I AM STILL DRIVING MY CAR WITH THE STINKY SPARE TIRE IN THE LUGGAGE COMPARTMENT FOR SIX MONTHS. BESIDE THE ISSUE I HAVE BECAUSE OF THE TECHNICIAN MISTAKE - HE PUT THE TIRE TO THE RIGHT SIDE (SHOULD BE ON THE LEFT SIDE PER THE INSTRUCTION) AND BENT AND STAINED THE INTERIOR PANEL - I CANNOT USE THIS COMPARTMENT AT ALL FOR LUGGAGE AND CAN NOT STOW THE REAR SEATS TO MAKE THE CAR FLOOR FLAT AS I NEEDED. I CALLED TOYOTA AT 877-957-9847 THREE TIMES (10/17/2014; 11/20/2014; 01/20/2015). I HAVE A CASE #[XXX] FOR REFERENCE WHERE THEY RECORDED MY CALLS. NOBODY WHOM I TALK TO DURING THESE CALLS KNEW WHEN THIS REMEDY WILL BE RELEASED FOR ACTIONS AND WHAT ITS STATUS WAS AT ALL. NOBODY IN TOYOTA WAS CARE ABOUT MY INCONVENIENCE DURING THE DRIVING. I NOTIFIED THE MILLER TOYOTA MANAGER ABOUT THE PANEL DAMAGES RIGHT AWAY BUT NOT SURE HE WILL REMEMBER WHAT HAPPENED WHEN I WILL APPEAR FOR THIS NEW REMEDY COMPLETION. IT IS TIME FOR TOYOTA TO ACT WITH REPAIR AND IT IS TIME FOR MORE VALUABLE COMPENSATE TO MY INCONVENIENCE THAN "JUST APOLOGIZE". PLEASE, HELP ME TO BRING A RESPONSIBLE PARTY TO ACTIONS. THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DOORS OF MY TOYOTA SIENNA 2004 FREEZE SHUT AND HAVE DONE SO SINCE I PURCHASED IT NEW IN 2003!! IT IS A HUGE SAFETY CONCERN AS IF THERE IS EVER AN EMERGENCY, MY KIDS CANNOT GET OUT AND EMERGENCY PERSONAL CANNOT GET IN! I AM FINALLY WRITING ABOUT THIS NOW AS MY KIDS' GRANDFATHER IS ABSOLUTELY WILD THAT THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE VEHICLE NEW IN LATE FALL 2003. I HAVE RECEIVED SO MANY RECALLS ON THIS VEHICLE OVER THE YEARS ( AT LEAST 10 RECALLS) BUT NONE HAVE BEEN FOR THE FROZEN DOORS. WE LIVE IN A TOYOTA SIENNA TOWN WITH MANY FAMILIES OWNING ONE, AND WE ALL HAVE THE EXACT SAME COMPLAINT ABOUT FROZEN SLIDING DOORS!!! WHY TOYOTA 2004 SIENNAS HAVE HAD SO MANY RECALLS FOR, I CANNOT FATHOM WHY THE FROZEN DOOR ISSUE HAS NOT BEEN ADDRESSED.!!! EVERY NOVEMBER AND DECEMBER I AM REMINDED OF THE PROBLEM WHEN I DROP MY KIDS OFF AT SCHOOL AND THEY HAVE TO CRAWL OVER THE FRONT SEATS IN ORDER TO GET OUT OF THE CAR. *JS
I HAD A FLAT TIRE. I WAS TRYING TO USE SPARE TIRE STORED UNDER THE CAR. I WAS ABLE TO LOWER THE SPARE TIRE AND REMOVE THE SPARE USING THE HOIST BUT AFTER REMOVING THE TIRE, I TRIED TO RETRACT THE CABLE BACK HOLDING THE SPARE TIRE THEN IT GOT STUCK, I WAS ABLE TO TURN THE LEVER BUT THE CABLE WOULD NOT RETRACT. SO I HAVE ABOUT 2 FEET OF CABLE WITH 2 X 5 INCHES OF METAL, WHICH HOLDS THE SPARE, DANGLING UNDER THE CAR. I WAS ABLE TO LOOP THE CABLE AND TIE IT ON AS PIECE OF METAL UNDER THE CAR, BUT I HAVE TO GO UNDER THE CAR TO THIS. THIS IS THE FIRST AND ONLY TIME I USE THE SPARE TIRE FOR THIS CAR. THE SHOP I BROUGHT CAR TO SAID IT WAS RUSTED AND NEEDS TO BE REPLACED. *TR
TRIED TO OPEN MY DRIVER SIDE SLIDING DOOR AND THE CABLE JUST SNAPPED. NOW I CAN'T EVEN OPEN MY DOOR.I HAVE A CAR SEAT ON THE SIDE THAT WORKS AND MY KIDS HAVE TO JUMP OVER THE CAR SEAT OR GET OUT THE FRONT DOORS. IT'S NOT SAFE AT ALL AND IT'S TOO EXPENSIVE FOR ME TO FIX AS A SINGLE MOTHER WITH 3 CHILDREN.
WHAT I ASKED TOYOTA TO DO IS REPAIR MY DRIVER SIDE DOOR DUE TO A KNOWN DEFECT. LATE MODEL TOYOTA SIENNA MINIVANS HAVE MANUFACTURING DEFECTS THAT TOYOTA IS NOT WILLING TO ADDRESS. TOYOTA SIENNAS ARE PRONE TO DOOR POPPING WHEN OPENING AND CLOSING DUE TO BROKEN DOOR WELDS. I AM TOLD AFTER THE FACT THERE WAS A TOYOTA TECHNICAL SERVICE BULLETIN THAT WAS ISSUED TO THE TOYOTA DEALERSHIP THAT WAS NOT BROUGHT TO MY ATTENTION. THIS BULLETIN EXTENDED OUT THE REPAIR OF THIS DEFECT BY FIVE YEARS TO 2009. WHEN THE PROBLEM SURFACED ON MY SIENNA IN FEBRUARY, 2011, I WAS TOLD THE TOYOTA DISTRICT MANAGEMENT WOULD NOT FIX THIS DEFECT BECAUSE IT WAS PAST THE EXTENDED WARRANTY PERIOD OF 2009. TOYOTA MANAGEMENT REFUSES TO CORRECT THIS KNOWN DEFECT. MY ESCALATION HAS BEEN DOCUMENTED IN TOYOTA REFERENCE NUMBER 1103311750 TO THE TOYOTA
ON THE AUTOMATIC SLIDING DOOR ON THE PASSENGER SIDE, THERE ARE TWO CABLES THAT ASSIST WITH THE MOTOR MECHANISM. ONE OF THE CABLES IS EXPOSED TO THE OUTSIDE AND GOT CORRODED. THIS CABLE SNAPPED AND PREVENTED THE DOOR FROM OPENING. THE INTERNAL CABLE THEN SLID OFF ITS TRACK AND FELL BETWEEN THE SLIDING DOOR AND THE BODY OF THE VEHICLE, FURTHER JAMMING THE DOOR AND SCRATCHING THE PAINT. THE BIGGEST CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THIS FAULTY MECHANISM CAN PREVENT THE OCCUPANTS FROM ESCAPING THE VEHICLE IF THERE IS A DANGEROUS SITUATION. THE SLIDING DOOR CABLE DESIGN AND THE BACKUP MECHANISM IS FLAWED AND DANGEROUS.
I OWN A 2004 TOYOTA SIENNA WITH SLIDING DOOR PROBLEMS. THE CABLE HAS FRAYED SO BADLY ON THE DRIVER SIDE THE DOOR IS INOPERABLE AND HAS BEEN SO FOR SEVERAL YEARS. THE CABLE ON THE PASSENGER SIDE DOOR IS ALSO FRAYED AND I FEAR WILL BECOME INOPERABLE SOON. CAR WAS OUT OF WARRANTY AND TOYOTA WANTS $1400 TO FIX THE DOOR. *TR
IN 2008, WE HAD WORK DONE ON THE LIFTGATE OF OUR SIENNA TO REPAIR THE LIFTGATE STRUTS AND MOUNTING BRACKETS. THE LIFTGATE WAS NOT LIFTING ENTIRELY OR IT WOULD LIFT AND THEN UNEXPECTEDLY BEGIN TO LOWER AGAIN. THIS REPAIR WAS DONE UNDER A RECALL FROM TOYOTA AT A TOYOTA DEALERSHIP. AT CHRISTMAS TIME THIS YEAR, I WAS PICKING UP MY SISTER-IN-LAW IN THE BUSY ARRIVALS LINE AT O'HARE. I OPENED THE BACK LIFTGATE FROM INSIDE SO SHE COULD QUICKLY PUT HER SUITCASE IN THE BACK. AS SHE PUT IN HER SUITCASE, THE DOOR BEGAN TO SHUT ON HER. FORTUNATELY, SHE WAS NOT HURT. SINCE THEN, THE LIFTGATE HAS NOT BEEN OPENING FULLY. IT OPENS JUST TO THE EYE LEVEL OF MY HUSBAND AND MYSELF, SO WE RISK BUMPING INTO IT WITH OUR EYES EACH TIME WE PUT SOMETHING IN THE BACK OF THE VAN. WE HAVE TO EXERT QUITE A BIT OF FORCE ON IT TO GET IT TO LIFT ALL THE WAY UP. I CALLED TOYOTA CUSTOMER SERVICE IN CALIFORNIA JUST AFTER THE NEW YEAR TO SEE IF THEY WOULD REPAIR THIS PROBLEM AGAIN, BUT THEY SAID NO--THE REPAIR WAS BEYOND ITS WARRANTY. I EXPLAINED THAT THIS WAS A SIGNIFICANT SAFETY ISSUE, AN ACCIDENT WAITING TO HAPPEN, BUT THEY WERE UNMOVED. THE REPAIR WILL COST CLOSE TO $500. BECAUSE THIS IS A SAFETY ISSUE, AND NOT JUST ONE OF CONVENIENCE, MY HUSBAND AND I FEEL WE WILL HAVE TO PAY TO HAVE THE REPAIR DONE. HOWEVER, SINCE THIS ISSUE WAS ONE THAT WARRANTED A RECALL BEFORE, WE THOUGHT YOU WOULD LIKE TO KNOW ABOUT IT, ESPECIALLY SINCE TOYOTA HAS BEEN MADE AWARE OF IT AND HAS ELECTED NOT TO ADDRESS IT VOLUNTARILY.
IN JANUARY OF 2010 THE CABLE FOR THE SPARE TIRE CARRIER FROZE UP AND WOULD NOT OPERATE. AS A RESULT, I PURCHASED AND REPLACED THE SPARE TIRE CARRIER IN JANUARY OF 2010. I RECEIVED THE RECALL FOR THE SPARE TIRE CARRIER (NHTSA 10V160000) NOTICE FROM TOYOTA IN AUGUST OF 2010. I SUBMITTED MY PART RECEIPT AND INFORMATION FOR REIMBURSEMENT, BUT WAS DENIED.
I OWN A 2004 TOYOTA SIENNA AND FOR THE PAST 2 MONTHS I HAVE BEEN HAVING PROBLEMS WITH THE STEERING. I TOOK MY CAR TO THE MECHANIC AND WAS TOLD THEY COULD NOT FIND ANYTHING WRONG WITH IT. WITHIN THE PAST WEEK I FEEL THE STEERING IS GETTING MUCH WORSE. I FEELS AS IF I HAVE 4 FLAT TIRES. THE CAR WILL BE VERY HARD TO TURN AND WHEEL NEEDS TO BE TURNED BACK INTO POSITION WHEN DONE TURNING. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. PLEASE INVESTIGATE THIS AND SEE IF THERE ARE ANY OTHER COMPLAINTS FOR THIS PROBLEM.
ACCELERATOR PEDAL PUSHED TO THE FLOOR TO RAPIDLY PASS A TRUCK. WHEN ACCELERATOR WAS RELEASED, IT DID NOT RETURN TO IDLE POSITION BUT STAYED AT FLOOR. FLOOR MAT DID NOT INTERFERE WITH MOVEMENT OF ACCELERATOR. REQUIRED SEVERAL KICKS WITH FOOT TO RELEASE ACCELERATOR PEDAL. DEALERSHIP CLAIMS INCIDENT MIGHT HAVE BEEN CAUSED BY DIRT IN THROTTLE BODY.
CABLE ON POWER REAR SLIDING DOOR OF 2004 TOYOTA SIENNA SNAPPED RENDERING DOOR USELESS
BOTH REAR SLIDING DOORS REFUSE TO OPEN, INTERMITTENTLY AND RANDOMLY. THIS ISSUE HAPPENS WHEN WEATHER IS SOMEWHAT COLD AND WET FOR THE MANUAL SLIDING DOOR. FOR THE "AUTOMATIC" DOOR, IT HAPPENS CONTINUOUSLY. WE'VE HAD THE MOTOR REPLACED IN THE AUTOMATIC DOOR AND IT FIXED THE PROBLEM FOR 2 YEARS...BUT NOW IT HAS HAPPENED AGAIN. KIDS HAVE HAD TO GET INTO AND OUT OF THE CAR VIA THE BACK HATCH. MAJOR SAFETY CONCERN.
WE OWN A TOYOTA SIENNA XLE 2004. BACK IN NOVEMBER 2008, THE DRIVER SLIDING DOOR CABLE SNAPPED, MAKING THE DOOR JAM AND UNUSABLE IN "POWER" MODE. CABLE DANGLING OUT OF ITS SOCKET, WE DROVE TO OUR DEALERSHIP TO HAVE IT SERVICED. THE REPAIR CAME TO OVER $1800!!! AFTER RESEARCHING THIS ISSUE ON THE INTERNET, I'M FINDING THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM!! I'M THINKING THAT IT DOESN'T NECESSARILY HAVE TO DO WITH MILEAGE BUT PERHAPS MORE WITH AGE OF VEHICLE IE: 4-5ISH YEARS OLD. THE CABLE, WHICH DRIVES THE SLIDING DOOR, IS COMPLETELY EXPOSED TO ELEMENTS. (YOU'LL FIND IT WITHIN THE GROOVE LOCATED UNDER THE REAR SIDE WINDOWS) THIS CABLE IS MADE OF SOME KIND OF METAL (STEEL? WHO KNOWS.) THEN COATED WITH A BLACK PLASTIC/ACRYLIC/RUBBER CASING (SUCH AS AN ELECTRICAL WIRE). WITH TIME, THE CASING BEGINS TO DRY AND BE BRITTLE, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. WITHIN A FEW MONTHS OR EVEN WEEKS, THE METAL CABLE WIRES SNAP THUS GETTING CAUGHT IN THE MECHANISM. ONE THING LEADS TO ANOTHER AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. PER MY OWN EXPERIENCE AT THE DEALERSHIP, AND SUBSEQUENTLY READING AND RESEARCHING MANY BLOG SITES, THE ONLY WAY TO FIX THIS ISSUE IS AS FOLLOWS: REMOVE THE ENTIRE DOOR, REMOVE AND CHANGE THE ENTIRE MECHANISM. EXTREMELY COSTLY, THERE'S JUST NO WAY AROUND THIS. ASKED IF THERE WAS A WAY TO SIMPLY CHANGE THE CABLE, I WAS INFORMED THAT THE CABLE IS PART OF THE MOTOR AND THAT IT IS NOT A PART THAT CAN BE PURCHASED OR REPAIRED SEPARATELY. NOW, WE ARE FACED WITH THE PROBLEM OF THE SECOND SIDE WHICH HAS SNAPPED JUST A FEW DAY AGO (ONLY 3 MONTHS AFTER THE LAST ONE). WE DON'T FEEL WE SHOULD HAVE TO PAY ANOTHER 1800$ TO HAVE THIS FIXED. WE FEEL THERE ARE ENOUGH COMPLAINTS ABOUT THIS THAT TOYOTA SHOULD ISSUE A FIX. *TR
TOYOTA SIENNA 2004 REAR HATCH FELL ON ME...SHOCKS JUST DIDN'T WORK AND NOW WILL FALL WITHOUT PROPER SUPPORT. *TR
MY TOYOTA SIENNA XLE SLIDING DOOR BROKE. IT STOP WORKING ALL OF A SUDDEN, BRING IT BACK TO DEALER BUT IT WILL COST ME ABOUT 1800 DOLLARS TO FIX IT. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE DASHBOARD ON THE VEHICLE IS CRACKED. THE CRACKS ORIGINATED FROM THE AIR VENTS NEAR BOTH FRONT DOORS TO THE WINDSHIELD. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE CRACKS, BUT THEY WERE WILLING TO PAY FOR HALF OF THE CHARGES. THE CONTACT BELIEVES THAT THE CRACKS WERE DUE TO A MANUFACTURER DEFECT BASED ON THE AMOUNT OF COMPLAINTS THAT WERE FOUND IN OTHER SIENNA'S. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 42,000. UPDATED 10/16/08.*LJ UPDATED 10/17/08. *JB
BOTH SLIDING DOORS ON THE MINIVAN BEGAN RUBBING AGAINST THE BODY ABOUT 4 MONTHS AGO. THE PROBLEM CONTINUES TO GET WORSEN. ON THE DRIVER SIDE, THE DOOR HAS RUBBED DOWN TO THE METAL AT THREE POINTS ON THE BODY WHERE THE BACK OF THE DOOR CLOSES INTO TO THE DOOR HOUSING. ADDITIONALLY, THE DOOR IS SAGGING ENOUGH ON THE HINGES THAT THE PAINT IS BEING RUBBED OFF ALONG THE TRACK OF THE DOOR AS WELL. THE PASSENGER SIDE DOOR HAS ALSO BEGUN TO SAG ON IT'S HINGES AND HAS RUBBED THE PAINT OFF THE BODY IN ONE SPOT. THE ISSUE IS CLEARLY RELATED TO THE DOOR SAGGING ON IT'S HINGES - WHETHER THE ISSUES IS DESIGN FLAW, OR PARTS THAT CAN NOT HANDLE THE WEIGHT I DO NOT KNOW. THE DEALER SAID THAT THEY WOULD REPLACE THE HINGES AND FIGHT FOR 100% COVERAGE FROM TOYOTA (THE CARE HAS 51000 MILES AND AM PAST WARRANTY). *TR
SPARE TIRE FELL FROM UNDER VEHICLE, CAUSING BLOWOUT ON R/R TIRE. METAL THREADED ROPE HAD SHEARED OFF. UNABLE TO LOCATE SPARE AFTER INCIDENT. WHEN BUYING REPLACEMENT PART AT DEALER, STATED THIS HAPPENS ALL THE TIME. POSIBILITY OF INJURY OR DEATH VERY HIGH IN SIMILAR INCIDENTS.
1) DRIVING ON HIGHWAY AT 65 MPH AND TOOK A ROCK THAT PUNCTURED MY AC CONDENSER ON MY 2004 TOYOTA SIENNA RESULTING IN AC FAILURE. 2) TOOK TO DEALER AND TOLD IT WAS NOT COVERED UNDER MY WARRANTY. THEY WOULD HAPPILY FIX IT FOR $862. *JB 3) DEALER TOLD ME I SHOULD HAVE HAD A FRONT BRA OR SCREEN COVERING MY GRILL BECAUSE THE CONDENSER WAS EXPOSED. I TOLD THEM IF THEY MADE ME AWARE OF THIS DESIGN PROBLEM WHEN I BOUGHT THE VEHICLE I WOULD HAVE. REPLACEMENT CONDENSER FOR $495, LABOR WILL COST OVER $350. NOT SOMETHING YOU WOULD EXPECT FOR A FAIRLY NEW CAR UNDER WARRANTY. *JB
REAR POWER LIFT GATE ON 2004 XLE LTD SIENNA UPON OPENING DOES NOT STAY OPEN AND COMES DOWN ON PERSON STANDING UNDER LIFT GATE. WAITING FOR TOYOTA TO ORDER PARTS FOR FIX . COULD BE VERY DANGORUS IF A CHILD IS STANDING UNDER THE GATE AS IT DOES NOT STOP AND COULD CRUSH SOMEONE.
WHEN THE WINDOW OF THE REAR PASSENGER DOOR WAS ROLLED DOWN, THE DOOR WOULD NOT LATCH. THIS WOULD NOT ALLOW THE DOOR TO LATCH. THE DOOR SLAMMED SHUT WHEN A PASSENGER GETS IN AND OUT OF VEHICLE. TOYOTA STATED THIS WAS A NEW SAFETY FEATURE. *AK *SC *JB