2014 Toyota Rav4 Body & Structure Problems

During rainstorms, water is leaking into your cabin from multiple locations including the pillars (A, B, C, D) and the ceiling area. The problem has happened repeatedly even after multiple service attempts, and your rear passenger carpet has already been replaced due to water damage. Since these leaks are near the curtain airbag housing, there's a concern they could affect airbag function during a crash.

Your car's factory paint is peeling off in large sections on the roof and hood, leaving bare metal exposed underneath. This appears to be a widespread issue with this particular blue paint color across multiple Toyota models. You may be concerned about rust and corrosion developing on the exposed metal over time. Addressing this will likely require professional paint removal, surface preparation, and repainting of the affected areas.

Your 2014 RAV4's original Blizzard Pearl paint has started peeling on the body panels around 9.5-10 years after purchase. Toyota offered a Customer Support Program (ZKG) to cover this issue, but you weren't notified about it — the notices were sent to the previous owner. When you reported the peeling 5 months after the 10-year mark, Toyota denied coverage because the program had already expired. Fixing this would typically involve professional repainting of the affected body panels.

The contact owns a 2014 Toyota Rav4. The contact stated while the vehicle was parked, the paint on the hood, the front driver-side door, and the rear passenger-side door was peeling. No warning light was illuminated. The VIN was included in an unknown manufacturer's customer program related to the paint issue. The vehicle was taken to an auto body shop where it was diagnosed that certain areas of the vehicle needed to be repainted. The vehicle was repaired however, the failure still occurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

In reference to Toyota Motor North America - Customer Support Program ZKG. My Toyota vehicle has experienced paint peeling on the exterior metal body panels. I have applied to receive coverage from Toyota for the paint peeling as part of the ZKG Program. Toyota has denied my request for coverage and did not provide me with notice of the ZKG Program. The paint color of my vehicle is the original factory applied Blizzard Pearl (070) paint color. The vehicle experienced noticeable paint peeling around 9.5-10 years past the Date of First Use of the vehicle. I reported the paint peeling to my local Toyota dealer service center around two (2) weeks after the car was ten (10) years past the Date of First Use. Because the ZKG program coverage had expired by the time I had reported the paint peeling, the Toyota dealer service center referred me to the Toyota Brand Engagement Center. The Toyota Brand Engagement Center denied my request for coverage because the vehicle was reported shortly after the Duration of Coverage. I did not receive notice of the Customer Support Program ZKG from Toyota. I became the owner of this vehicle in the same year that the program notification was sent out. The paint peeling did not start until very close to time of coverage expiration for my vehicle. I was unaware that I would be required to report the paint peeling issue to Toyota by a certain date as I was never made aware of the Customer Support Program ZKG from Toyota.

Power lift rear hatch shocks. It's no longer available for inspection because I had the parts replaced on Aug. 24, 2022. Date of first incident UNKNOWN. Before the pandemic began, the rear hatch became inconsistent on opening and closing. When I took it to the dealership, they would reset it. I also took it on 2 occasions to another dealership with the same results. In a day or in a few days, it wouldn't open or close. I was doing grocery pick up so it could have been a hazard not only to me but to the grocery store staff. I couldn't rely on it. I'm a senior citizen. 50% of the reason I bought the SUV was for the power lift hatch. I could have injured my shoulders or my back trying to force it open or closed. Or I could have been injured loading and unloading groceries onto the floorboards behind the front seats. On Aug. 23, 2022 I spoke with the Service Advisor at the dealership and said I need it to be repaired. Do you have the parts? They did the repair the next day. These parts didn't have lamps or messages that were available to the driver. I don't know if there were any for the service technicians. Service Advisor said they have replaced power lift rear hatch shocks on other vehicles.

Color stricken

WE EXPERIENCED THE CLASSICALLY DESCRIBED SUNROOF EXPLOSION (A.K.A. SPONTANEOUS SUNROOF BREAKAGE) THAT SOUNDED LIKE A LARGE OBJECT CRASHED INTO OUR 2014 TOYOTA RAV4, OR AN OR AN EXPLOSION OCCURRED RIGHT OVER OUR HEADS. MY GIRLFRIEND IMMEDIATELY ASKED 'WAS IT A BLOW OUT', AND I RESPONDED NO BECAUSE THANKFULLY, I HAD 100% CONTROL OF THE VEHICLE AND DID NOT SWERVE OR BRAKE OR FEEL ANY MECHANICAL ISSUES BUT, APPARENTLY LET OFF THE GAS AND WAS SLOWING DOWN. THEN, THE DRIVER OF A PICK-UP TRUCK OVERPASSING US ON THE RIGHT GAVE US DIRTY LOOKS AND WAVED TO US LIKE WE NEEDED TO PULL OVER. WE EXITED ON THE NEXT EXIT (S. ACADIANA THROUGHWAY). THE SUNROOF VISOR WAS THANKFULLY CLOSED, AND UPON OPENING IT UP WE NOTICED THE CONVEX CRATER-LIKE SHATTERED SUNROOF, AND IMMEDIATELY SHUT IT WHEREUPON WE TOO NOTICED THE EXCESSIVE NOISE DUE TO WIND CONTACTING THE OPENING. THE SUNROOF EXPLODED OUTWARD, WITH A CONVEX, VOLCANO-LIKE CRATER, AND THOUSANDS OF STRESS CRACKS WITH HUNDREDS OF LITTLE GLASS SHARDS EVERYWHERE AROUND THE OPENING. THIS OCCURRED IN THE CENTER, WITH ABOUT OF THE TOTAL SUNROOF SURFACE AREA MISSING (EJECTED). THIS OCCURRED ON SATURDAY, SEPTEMBER 1, 2018 TRAVELLING ROUGHLY 65MPH ALONG I-10 IN BATON ROUGE, LEFT-HAND LANE, WESTBOUND NEAR THE MERGER OF I-12, DURING LIGHT RAIN, NO VEHICLES IMMEDIATELY IN FRONT OF ME, SMOOTH SURFACES, NO CONSTRUCTION IN VICINITY, WITH NO OVERHEAD LAMPS OR OVERPASSES. WIDE OPEN DIVIDED HIGHWAY. TEMPERATURE WAS 76F, PER CAR.

THE HATCH WILL NOT CLOSE FULLY UNLESS I PUSH ON IT. IT'S A SELF CLOSING DOOR. NOW IT STOPS 3/4 OF THE WAY DOWN AND STAYS OPEN. THE VEHICLE IS BEING LOADED AND THEN CLOSED. IT IS STATIONARY.. I'VE HAD IT IN THE DEALERSHIP 3 TIMES. I'VE QUERIED ON-LINE AND OTHERS HAVE HAD THIS PROBLEM

THE PAINT ON THE TOP OF THE CAR IS PEELING.

RAV4 2014 BACK SEAT PASSENGER DOORS HAVE SHARP EDGES AND HAVE HIT MY 2.5 YRS OLD DAUGHTER MANY TIMES. IT IS A DANGEROUS EDGE AND IT COMES AT THE HEIGHT OF 2.5 TO 3 YEAR OLDS WHEN THEY TRY TO GET IN THE BACK SEAT. I HAVE TO BE ALWAYS LOOKING AFTER IT TO BE CAUTIOUS. IT COULD LEAD TO A DANGEROUS EVENT IF NOT PREVENTED. TOYOTA SHOULD PROVIDE GUARD TO COVER THOSE SHARP EDGES AS IT IS A FAMILY VEHICLE AND SAFETY SHOULD BE TOP PRIORITY. EVEN FOR ADULTS IT CAN CAUSE SHARP CUT WHICH WOULD BE A CASUALTY IF NOT PREVENTED. PLEASE TAKE A LOOK INTO THIS. APPRECIATE YOUR HELP ON THIS THANKS

THE BOTTOM OF ALL FOUR DOOR WHERE THE DOOR AT THE BOTTOM MEETS THE HARDEN RUBBER OR PLASTIC. LOOKING AT THE DOORS FROM THE OUTSIDE IT WOULD ALWAYS BE IN THE LOWER RIGHT CORNERS AT WHERE THE CURVED PART OF THE DOOR MEETS THE STRAIGHT PIECE RUNNING ALONG THE BOTTOM. EACH OF THESE CORNERS ARE EXTREMELY SHARP AND HAVE CAUSED UPON CLOSING BY WIND TO CUT THE CALF OF THE LED, WHICH LED TO OPENING TWO BLOOD VESSELS, REQUIRING EMERGENCY ATTENTION AND STITCHES. HAVE CHECKED AT LEAST 10 OTHER RAV4'S SAME MODELS SAME YEAR IN ADDITION TO FOUR ON TWO SEPARATE DEALER LOTS. ALL HAVE THE SAME ISSUE. *TR

I JUST GOT A LEASED A BRAND NEW RAV4-2014 ON JULY 1, 2014. I REPORTED TO THE DEALER THE FOLLOWING ISSUES: ON 7/6/14, I CALLED THE DEALER TO REPORTED. I WAS TOLD TO WAIT UNTIL FRIDAY, WHILE THEY ORDERED THE PART. HOWEVER, ANOTHER ISSUES I REPORTED: A( ON 7/1/14 WHILE DRIVING TOWARDS MY HOME THE LEFT FRONT HUBCAP, CAME OFF. IS DEFECTIVE. B) REAR HUBCAP, PASSENGER SIDE, WITH DAMAGE, ANYTIME IS GOING TO COME OFF WHILE DRIVING, MAY HIT A PEDESTRIAN OR ANOTHER CAR. C) REAR BACK BODY OF THE CAR, A PLASTIC PIECE IS PEELING BACK, MAY COME OFF WHILE DRIVING AND HIT A PEDESTRIAN OR ANOTHER VEHICLE. D) FRONT DOOR PASSENGER SIDE. BENEATH THE HANDLE THERE 2 LARGE WITHE, DEEP SCRATCHES. E) INTERIOR DOOR PANEL, PASSENGER SIDE, IT LOOKS DIRTY AND WITH SPOTS. F) TWO TIRES HAVE BEEN MARKED WITH BIG RED DOTS. I HAVE NO IDEA WHY, IS THE FIRST TIME NEVER ON MY OTHER PREVIOUS CARS. I AM AFRAID THAT THE DEALER GAVE ME A LEMON CAR. HOWEVER IS FULL THE MANUFACTURER'S RESPONSIBILITY TO FIX THE CAR, AND MAKE SURE THAT THERE ARE NO OTHER FUTURE ISSUES. FINALLY, NOBODY AT THE DEALER IS SHOWING ANY INTEREST TO TAKE CARE OF MY COMPLAINT. I'VE LEFT SEVERAL MESSAGES TO CALL ME BACK. UP TODAY NOBODY HAS TRIED TO CALL ME BACK, EITHER TO ANSWER THE PHONE WHEN I CALL ANY OF THE MANAGERS. LAST FRIDAY, I RECEIVED A CALL FROM THE DEALER BUT ONLY TO PICK IT THE PLATES AND THE NEW REGISTRATION. I BROUGHT COPIES OF THE DAMAGES, NOBODY EVEN TRY TO TALK TO ME, WAS LIKE SAY, THEY JUST LOOK AT ME, AS IF SAYING "WHATEVER". I NEED YOUR HELP. THANK YOU. *TR