2020 Toyota Highlander Wipers & Visibility Problems

The side view mirrors are very shaky at all speeds-- and worse over bumps/and/or at highway speeds. It causes a distraction in the peripheral vision of the driver, and does not provide a reliable, clear image in the mirror while the car is underway. The problem is worse on the driver (left) side, but it exists on both sides. This creates an unsafe condition where vision is not clear in the side mirrors.

1. Climate control system failure to defrost windows during cold weather/winter conditions caused all windows to fog resulting 0 visibility while driving. 2. Occupants including myself, spouse, adult child and toddler grandchild , surrounding vehicles and their occupants were for 5 to 10 minutes exposed to potential multi-car crash, injuries and loss of life. 3. Online research revealed this climate control failure has been experienced by other Toyota owners and the issue has been resolved however not been reported to NHTSA. Two days after the occurrence the vehicle was taken to Bud Clary Toyota, Moses Lake, WA for inspection and repair. Note-without the detailed information from my online research the issue/repair/resolution wasn't determined by the Toyota service shop. 4. There are no warnings when this failure occurs. It happens only when outside temperatures drop below 40 degrees and severity increases with quick drops in temperature. The first occurrence was during first winter of ownership, 2020/2021 and reported to the next servicing dealership, Peterson Toyota, Boise, ID. 5. The repairing dealership required customer pay and advised to follow up with Toyota customer service to report and request reimbursement. Follow up completed later in December 2022, Toyota denied warranty reimbursement however the customer service agent requested and obtained repair reimbursement and recommended reporting and requesting recall status to NHSTA.

A rock hit my windshield and it got a crack in it several feet long. A few days later a rock hit the other side of my windshield and it cracked there about six inches.

The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 55 MPH, there was a sudden explosion and the passenger’s side mirror casing dislodged from the vehicle causing damage to the passenger’s side window trim and the hood of the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 30,000.

The contact owns a 2020 Toyota Highlander. The contact stated that while his wife was driving 55 mph the sunroof exploded without warning or impact. There were no reported injuries. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 15,600.