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2024 Toyota Grand Highlander Airbags Problems

26 owner-reported airbags complaints from NHTSA data

26
Complaints
1
Recalls
2
Crashes
Jan 2025Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (1)

RECALLCampaign #24V461000

AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Owner Complaints (26)

criticalAIR BAGS
CrashFiled: Mar 2026

Your car was taken to a Toyota dealership in February 2025 for a recall repair on the curtain shield airbags. The dealership replaced both left and right airbag assemblies as part of recall 24TA09. However, in June 2025, your car was in a collision with a deer, and while the airbag sensors activated, the airbags failed to deploy. The auto body shop replaced the airbags after the accident. This suggests the recall repair may not have been completed properly or the airbags were not functioning as intended despite the dealership's work.

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NHTSA #: 11723598
criticalAIR BAGS,UNKNOWN OR OTHER
Filed: Jun 2025

Your dealership told you in March 2025 that your curtain airbag recall was completed and you received a written confirmation from Toyota, but when you returned for maintenance in June 2025, you learned the recall had never actually been done. You drove your vehicle for several months with your infant child, unaware that the airbag system hadn't been repaired. The recall was finally completed at that June visit. This issue highlights a serious failure in Toyota's recall tracking and communication system.

NHTSA #: 11669354
criticalAIR BAGS,UNKNOWN OR OTHER,ENGINE
Filed: Dec 2024

Your 2024 Grand Highlander ran out of oil despite being brand new, and you've reported a safety concern with the airbags not working properly. Both the dealer and Toyota manufacturer have acknowledged a fix exists but are unable to confirm when replacement parts will arrive. You're concerned about driving the vehicle without functioning airbags until this issue is resolved.

NHTSA #: 11632092
criticalAIR BAGS
Filed: Nov 2024

Your airbags may not deploy in a crash, according to a recall notice you received in June 2024. After 5 months, the repair fix still isn't available. This is a serious safety concern for you and your family while driving the vehicle.

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NHTSA #: 11626553
criticalAIR BAGS
Filed: Sep 2024

The curtain shield airbags on both the driver’s and passenger’s side may not deploy as intended during certain crashes when the driver or front passenger windows are rolled down. If this occurs, the vehicles may not meet a federal safety standard, increasing the risk of injury during certain crashes.

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NHTSA #: 11617326
criticalAIR BAGS
Filed: Sep 2024

Your vehicle has a safety recall for the airbag system, but Toyota hasn't provided a fix yet. You're concerned about driving it with your young children in the car. You need Toyota to issue a remedy or solution for this recall as soon as possible.

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NHTSA #: 11615011
criticalAIR BAGS
Filed: Sep 2024

Your 2024 Grand Highlander is subject to a recall affecting the airbag system, which Toyota has stated makes your vehicle unsafe in an accident. Toyota has confirmed there is currently no fix available and no timeline for when one will be provided. The manufacturer is unable to offer alternative vehicles or other accommodations while waiting for a repair, citing the global scale of the recall.

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NHTSA #: 11614427
criticalAIR BAGS
Filed: Aug 2024

Your vehicle has an open safety recall (24V461) for the airbag system that was issued on June 19, 2024, but the fix isn't available yet. You've been waiting nearly three months without a remedy, which understandably makes you uncomfortable driving the car until this safety issue is resolved. You'll need to contact your Toyota dealer to schedule service once the manufacturer releases the repair solution.

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NHTSA #: 11610711
criticalAIR BAGS,STRUCTURE,UNKNOWN OR OTHER
Filed: Aug 2024

Your 2024 Grand Highlander is subject to an airbag safety recall announced in June that has not yet been resolved. You're concerned about the safety risk this poses to your family and worried about the cost of having the airbags replaced. The fix will involve having the airbags inspected and replaced as part of the manufacturer's recall service.

NHTSA #: 11610619
criticalAIR BAGS,LANE DEPARTURE
Filed: Aug 2024

Your 2024 Grand Highlander has been recalled due to an airbag issue: the airbags won't deploy if your front windows are down, affecting both driver and passenger side protection. Toyota hasn't provided a repair timeline yet. Additionally, you've noticed the Lane Keep Assist steering wheel pulling aggressively when you're already centered in your lane, which may be a software issue or caused by a dirty windshield or sensor obstruction. The fix will require Toyota to resolve the airbag deployment logic and potentially recalibrate or clean the lane-keeping camera sensors.

NHTSA #: 11608805
criticalAIR BAGS
Filed: Aug 2024

Your vehicle is subject to an airbag recall that affects driving safety, but the dealer and manufacturer have not provided a timeline for when the repair will be available or when your car will be safe to drive. You're concerned about transporting children in the vehicle until this safety issue is resolved.

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NHTSA #: 11606764
criticalAIR BAGS,STRUCTURE
CrashFiled: May 2024

I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.

NHTSA #: 11590893
highAIR BAGS
Filed: Oct 2024

Your 2024 Grand Highlander is subject to a recall (NHTSA Campaign 24V461000) involving the airbags, but the replacement parts aren't available yet from Toyota. You haven't experienced any airbag failure, but you're concerned the company is taking too long to make parts available for the repair. The fix will involve Toyota supplying the necessary airbag components and your dealer installing them once they become available.

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NHTSA #: 11621077
highAIR BAGS
Filed: Sep 2024

Your 2024 Toyota Grand Highlander is subject to a safety recall (NHTSA Campaign 24V461000) related to the airbag system. However, the parts needed to complete the recall repair are currently unavailable from the manufacturer, and you've been waiting longer than what you consider reasonable for the repair to be completed. While you haven't experienced an actual airbag failure, the unavailable parts are preventing the recall from being performed.

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NHTSA #: 11616886
highAIR BAGS
Filed: Sep 2024

Your 2024 Toyota Grand Highlander is subject to a recall (Campaign 24V461000) involving the airbag system, but the replacement part isn't yet available from Toyota. You've been waiting longer than reasonable for the repair to be completed, and your local dealer confirms the parts remain unavailable. The repair will involve replacing or updating the airbag system components once Toyota makes the parts available.

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NHTSA #: 11615577
highAIR BAGS
Filed: Sep 2024

Your 2024 Toyota Grand Highlander is subject to a recall (24V461000) for the airbag system, but the replacement parts aren't available yet at your dealer. You've been waiting longer than you feel is reasonable for the repair to be completed. While you haven't experienced an airbag failure, Toyota is aware of the parts shortage. The repair will involve replacing or repairing the airbag system components once parts become available.

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NHTSA #: 11614191
highAIR BAGS
Filed: Sep 2024

You received a recall notice for your 2024 Toyota Grand Highlander's airbags (NHTSA Campaign 24V461000), but the replacement part needed for the repair hasn't been available. Toyota is aware that the wait time has exceeded what's considered reasonable, though you haven't experienced an actual airbag failure yet.

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NHTSA #: 11613697
highAIR BAGS,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

Your airbag and forward collision avoidance systems have an issue that Toyota and your dealership haven't been able to fix, and they can't tell you when it will be resolved. You're concerned about the lack of a timeline and feel the dealership's trade-in offer is too low given the car has only 3,000 miles. Resolving this may require a software update, sensor recalibration, or replacement of safety system components.

NHTSA #: 11613246
highAIR BAGS
Filed: Aug 2024

Your 2024 Toyota Grand Highlander is subject to a recall (Campaign 24V461000) involving the airbag system, but the replacement part needed to fix it is currently unavailable. You've been notified of the recall, and Toyota is aware that the repair parts are backordered. The recall fix has been delayed beyond what would normally be considered reasonable timing.

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NHTSA #: 11610855
highAIR BAGS
Filed: Aug 2024

Your 2024 Toyota Grand Highlander is subject to a safety recall (Campaign 24V461000) affecting the air bags, but the replacement parts needed to fix it aren't available yet. You haven't experienced any actual air bag failure, but the manufacturer has taken longer than expected to make the parts available for the recall repair. Once parts become available, your dealer will need to replace or repair the air bag system.

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NHTSA #: 11610969
highAIR BAGS
Filed: Aug 2024

Your 2024 Toyota Grand Highlander is part of a recall (Campaign 24V461000) for airbags, but the required repair part is currently unavailable from the manufacturer. You've been waiting longer than expected for the part to become available, and Toyota is aware of the delay. You haven't experienced any airbag failure so far. The fix will require replacing or servicing the affected airbag component once the part is in stock.

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NHTSA #: 11610515
mediumAIR BAGS
Filed: Jul 2025

It was a recall for airbags and was fixed by the dealer

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NHTSA #: 11672107
mediumAIR BAGS
Filed: Jan 2025

The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11634279
mediumAIR BAGS
Filed: Nov 2024

The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available.

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NHTSA #: 11627553
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Nov 2024

I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service.

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NHTSA #: 11624904
mediumAIR BAGS
Filed: Sep 2024

The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11612864

Other 2024 Toyota Grand Highlander Issues