2021 Toyota Camry Latches & Locks Problems

The contact's wife owns a 2020 Toyota Camry. The contact stated that on several occasions when the vehicle was turned off, the rear doors failed to unlock manually or by using the remote, from the inside or outside the vehicle. The contact stated that on one occasion, the contact had to climb through the passenger’s side rear window to exit the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.