2025 Subaru Outback — Known Issues & Recalls

While driving on the highway, your moonroof suddenly shattered without any apparent impact or visible cracks beforehand. There was no indication of anything hitting the glass. The moonroof will likely need to be replaced.

Your infotainment system displays pop-up advertisements for SiriusXM satellite radio while you're driving, which blocks important vehicle information and controls from view. This distraction makes it harder to access essential driving features safely while the car is in motion. Dealers have confirmed this is a widespread issue affecting multiple vehicles.

While driving, a pop-up ad for Sirius XM satellite radio appears on your infotainment screen and blocks access to all vehicle controls displayed there — including safety features, automatic braking, and driving assistance settings. Because your car's navigation, maps, and critical safety controls are managed through this display, the pop-up ad prevents you from adjusting these features without first dismissing the advertisement. Fixing this would likely require a software update to prevent ads from appearing while the vehicle is in motion or to allow controls to remain accessible behind pop-ups.

Your infotainment system is showing satellite radio advertisements that automatically pop up and take over the screen while you're driving, forcing you to tap a button to dismiss them. This interrupts your attention from the road and requires you to interact with the system while the car is moving, creating a distraction and safety concern. The fix would involve a software update to disable auto-playing ads while driving or add an opt-out setting.

Your 4-month-old Outback has developed a chip in the front windshield that has grown into a crack. You're concerned the windshield material may be defective since it cracked easily, and you worry this could become a safety hazard if left unrepaired.

You're unable to find the Driver Monitoring System option in your vehicle's screen menu, even though you believe the feature should be available based on your manual documentation. You've also noticed other unexplained changes in the display that you find difficult to document. A Subaru dealer should investigate whether the Driver Monitoring System feature is properly enabled in your infotainment system settings or if a software update is needed to restore it.

Your infotainment system and safety features display randomly goes completely dark while you're driving, losing access to critical functions like auto braking controls. The screen may stay off for unpredictable lengths of time before coming back on. This has happened multiple times and is concerning because you can't control or monitor important safety systems when the display is not working.

Your infotainment system displays full-screen SiriusXM promotional pop-ups while you're driving, which suddenly change the brightness and completely block your view without warning. These ads appear multiple times and require you to dismiss them while driving, creating a dangerous distraction—especially at highway speeds. You have no way to permanently disable these pop-ups. Fixing this would require Subaru to disable or restrict promotional pop-ups from appearing while the vehicle is in motion, or provide a permanent opt-out setting.

While driving, your infotainment system randomly displays pop-up advertisements for Sirius XM radio that you didn't request. These ads are distracting because you have to look at the screen and interact with them to get back to your normal radio display. The fix would likely involve updating your infotainment software or adjusting advertisement settings through a dealer.

Your car's forward collision avoidance system is activating unexpectedly when there are no vehicles nearby, causing the car to brake suddenly on its own — a serious safety hazard. Additionally, the lane departure warning system isn't alerting you until your car has completely crossed the center line, rather than warning you earlier. The dealership indicates this appears to be a recurring issue across multiple new Subarus.

Your car's safety systems are malfunctioning. The lane departure warning doesn't activate until you're well over the line, the collision warning goes off randomly with no vehicles nearby (creating panic and risking unwanted emergency braking on the highway), and the blind spot warning alerts you to cars that aren't there. Additionally, the EyeSight system randomly turns off completely, disabling all these safety features. The repair will likely involve recalibrating or updating the camera-based EyeSight system and its associated sensors.

Your 2025 Subaru Outback remotely started via the Subaru app while parked on a flat gravel surface, but the car unexpectedly rolled down a hill, turned left, and went over an embankment into a ditch—all while still in Park. After the dealer inspected it, warning lights appeared on the dashboard a week later, revealing additional front-end and undercarriage damage that wasn't initially detected. You're concerned about why the car moved while in Park, why the forward collision avoidance system didn't alert you, and why airbags didn't deploy during the crash. The repair may involve inspecting the transmission Park function, forward collision avoidance sensors and wiring, and potentially replacing damaged suspension and steering components.

Your EyeSight safety system randomly turns off during drives without any apparent reason, disabling all related safety features including lane departure warning, forward collision avoidance, emergency braking, and lane keeping assistance. The system may turn back on after a while, sometimes in the middle of long drives, and this has happened at least a dozen times since you purchased the car. Your dealership hasn't been able to replicate the problem or find anything wrong. Resolving this will likely require a software update, camera recalibration, or replacement of the EyeSight sensor module.

Your car's forward collision avoidance, lane departure warning, and other safety warning lights are turning on randomly while driving. The dealer initially blamed a dead key fob battery, but the problem returned immediately after repair. The safety systems have even cut out while you were driving at highway speeds (71 mph).

Your forward collision avoidance system's emergency braking activated three times while you were driving on the highway with cruise control on during early morning hours with bright sunshine and heavy traffic. You believe the angle and intensity of the sunlight may have caused these false activations. The system may need recalibration or a software update to better handle bright lighting conditions.

Your car makes a rhythmic clunking or rattling noise from the front suspension area when you turn right on uneven roads, and the noise happens consistently. Your authorized dealer heard the same noise during inspection but hasn't fixed it yet. The issue could involve worn suspension bushings, damaged control arm links, or loose sway bar components that need replacement or tightening.

Your windshield developed a crack on its own without any impact, appearing to be a stress crack. You were told by Subaru when you purchased the car that they had fixed a previous windshield cracking issue, but your dealer is denying this lawsuit existed and refusing to repair or replace your windshield. This may require escalation to Subaru corporate or legal action to address the defect.

When you're driving at normal speeds and brake to slow down, your 2025 Subaru Outback experiences a noticeable power surge around 1000 rpm that you can feel through both the accelerator and brake pedals, and it shows up as a jump to about 1100 rpm on the tachometer. The dealership's diagnostic scan found no error codes, and the technician confirmed they felt the same thing—they even tested another identical new Outback and experienced it too. The dealership suggested this is normal operation, but you find it concerning and unnerving. Diagnosing this issue will likely require a more detailed diagnostic scan or engine control module inspection to identify whether it's a transmission shift delay, idle control issue, or engine tuning characteristic.

Your wireless phone charger gets hot when you use it, and your phone overheats during charging. You're concerned this could be a fire hazard. The dealer checked it and said it's working normally, but you remain worried about the safety risk.

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