2023 Subaru Crosstrek Other Problems

Your sunroof suddenly shattered while driving on the highway, making a loud explosion-like sound that caused you to nearly lose control of your vehicle. Glass debris flew onto the roadway, forcing vehicles behind you to swerve to avoid it. The dealership confirmed this has happened to other customers but provided no explanation for the cause. The repair will likely involve complete sunroof glass replacement and investigation into why the glass failed.

Your car's infotainment system, including Apple CarPlay, maps, radio, and hands-free safety features, work intermittently and disconnect unexpectedly. Subaru sent you a software update to install yourself to fix this issue. Additionally, you noticed paint chipping and bubbling on the rear bumper and tailgate at only 800 miles, which Subaru determined was not a defect. A software update or infotainment system reset may resolve the connectivity issues.

Your windshield cracked twice during the first year of ownership after being hit by rocks. You believe the windshield material may be more prone to cracking on impact compared to other vehicles. Windshield replacement can be expensive, and you may want to check with your insurance about glass coverage or consider aftermarket glass options.

Spontaneous windshield cracking, no apparent reason. No impacts.

Dealer installed OEM trailer hitch and wiring harness as part of the new vehicle purchase agreement. Installed prior to my taking delivery at the selling Subaru Dealership. During a service visit today at a local RV/Trailer Retail/Service Center, the technician inspected my hitch and found loose/untightened trailer hitch attachment bolts. Luckly I have never pulled a trailer since purchasing the vehicle. No damage or accidents have occurred because of this. Service Tech (not by Subaru) tightened all the bolts to make sure my Subaru was safe and roadworthy. Thank you in advance for your attention to this.

Debris on the interstate (likely a rock from a dump truck a few vehicles ahead) hit the lower right corner of the windshield on the passenger side. The impact immediately caused a large chip and bullseye shaped crack almost six inches in diameter. The impact was loud enough to make my ears ring. I have not experienced this kind of sound or damage in other brand vehicles. The windshield needed to be replaced and paid for out of pocket. It was not covered by warranty or insurance.

Like many others with Subaru EyeSight acoustic auto glass, windshield is beginning to crack and pit despite never being outdoors, and not experiencing rock chipping. This glass is unsafe, costly, defective, and needs a recall. Issue appeard May 23, three months after purchase.

Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was not caused by a rock hitting it while driving. If low grade quality (thin glass) was used to produce this vehicle and it easily breaks/cracks this is a safety hazard for drivers and passengers.

Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will need to be left parked and operated with passenger door unlocked.