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2020 Subaru Ascent Other Problems

42 owner-reported other complaints from NHTSA data

42
Complaints
Jan 2022Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (42)

criticalUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2023

The car has a blue smoke from tail pipe * oil smell when turned on and last for 20 seconds

NHTSA #: 11532912
criticalUNKNOWN OR OTHER
Filed: Jul 2023

The hood shakes alot. I've taken it in a couple of times. They say it's in the design.

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NHTSA #: 11530066
criticalUNKNOWN OR OTHER
Filed: May 2022

First, we received the recall letter after the allowed deadline. We were told that the recall would be fixed by May from Subaru. The recall says it can cause an increase risk of a crash.

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NHTSA #: 11466087
criticalUNKNOWN OR OTHER,ENGINE
Filed: Jan 2022

Recently, we experienced another problem with our 2022 Subaru Ascent Limited. I am asking that this issue be diagnosed and corrected. On January 21, 2022, within about 15 seconds of starting the car, the engine shut off while still parked for no apparent reason.

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NHTSA #: 11448532
criticalUNKNOWN OR OTHER
Filed: Aug 2020

Lemon law in action. I took my car to capital subaru of greensboro august 2nd with a complaint of clicking coming from the dash. It happens when the AC is on and you accelerate.

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NHTSA #: 11349775
highUNKNOWN OR OTHER
Filed: Nov 2021

I drove the vehicle Tuesday October 26th 2021 and the radio was on, but no sound coming from speakers. I found this odd as no changes were made to settings and dismissed this as something I would take a look at when home and not driving. The car was parked and turned off in the garage from Tuesday October 26th until Friday October 29th 2021.

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NHTSA #: 11439026
mediumUNKNOWN OR OTHER
Filed: Jan 2026

Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent, which caused oil migration into the wiring harness and contamination of the Engine Control Module (ECM). This complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent.

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NHTSA #: 11714081
mediumUNKNOWN OR OTHER
Filed: Dec 2025

Vehicle: 2020 Subaru Ascent Issue: Cold weather software glitch If you are operating an Ascent or possibly other Subarus with the CVT in temperatures below -20F be certain to have either a small wrench or the appropriate size socket to loosen the ground clamp on the battery ground cable with you so you can employ what I call the magic Windows fix wherin one completely de-powers the system and reboots it.

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NHTSA #: 11704751
mediumUNKNOWN OR OTHER
Filed: Nov 2024

Lug nut studs fail frequently. Have replaced 3. An additional failure identified today during routine tire rotation.

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NHTSA #: 11627689
mediumUNKNOWN OR OTHER
Filed: Sep 2024

Driver side window malfunctions intermittently. When raining, slow to go down or up, also skips as it goes up and down.

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NHTSA #: 11614712
mediumUNKNOWN OR OTHER
Filed: Aug 2024

There is a significant crack in the inside rear panel of my panoramic sunroof, and no apparent or visible point of impact. The crack is spreading and needs to be replaced or I fear the glass will shatter. There is no evidence of the crack on the exterior, only on the interior.

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NHTSA #: 11610270
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Apr 2024

Possible Transmission issue. The transmission was replaced in February by University Subaru in Columbia, Missouri. I have made a second appointment as the vehicle is still having the same issue shifting gears or going uphill.

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NHTSA #: 11582487
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2022

Since purchasing our 2020 Subaru Ascent, the transmission slips, resulting in a lengthy wait time until it revs to the next gear, and then there is a palpable "jolt" as the transmission appears to move into the next gear. In addition, when I press the gas pedal to accelerate, there is a definite hesitation before the car actually accelerates.

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NHTSA #: 11483888
mediumUNKNOWN OR OTHER
Filed: Jul 2022

The windshield is fragile- there have been 2 broken windshields in the last 3 months- one from a minor ding and one that is not confirmed as to why the crack started (dealer says a ding- we did not hear or see a ding prior to the crack popping into place as we were driving). In both cases the cracks extended to over 50% of the windshield rapidly and suddenly while driving.

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NHTSA #: 11473354
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2022

When the fan is on there is a strong smell of gasoline in the vehicle. This happens whether the vehicle is in motion OR is idling. The smell of gas fumes is very noticible if the fan for the heater/AC is pulling air from outside the vehicle.

NHTSA #: 11467418
mediumUNKNOWN OR OTHER
Filed: May 2022

My car did not start and the anti-theft light came on the dashboard (the one with the car and lock symbol). I know battery issues have been a known problem with my subaru model and I bought the car in oct 2019 so it's been less than 3 years. The battery should not be dying this quickly.

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NHTSA #: 11464455
mediumUNKNOWN OR OTHER
Filed: May 2022

2020 Subaru Ascent that I purchased in November of 2019 had original brand new battery replaced in July of 2020 The “ new battery “ is now defective and car needs to be jump started. Defective battery or defective electrical system?

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NHTSA #: 11464108
mediumUNKNOWN OR OTHER
Filed: Jan 2022

My vehicle windshield made a popping noise and a crack appeared on the front window, which was about 4 inches long, but the crack continues to grow as the vehicle is driven. The crack appeared on Dec 30 2021

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NHTSA #: 11445829
mediumUNKNOWN OR OTHER
Filed: Jun 2021

My Driver’s side window cracked while sitting in driveway after 7ish pm Saturday night, June 5th, 2021. My car was sitting outside from roughly 6:30 pm to 7:15 pm with windows down and then I put up the windows as I was going to move into the garage. I got out of the car and was side tracked with neighbors for approximately a half hour.

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NHTSA #: 11419922
mediumUNKNOWN OR OTHER
Filed: May 2021

2020 subaru ascent with approximately 6,700 mileage. Windshield cracked for no apparent reason while parked in outdoor parking lot. Immediately heard noise after we got in car and saw the crack.

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NHTSA #: 11415352
mediumUNKNOWN OR OTHER
Filed: Dec 2020

The front windshield cracked near the rear view mirror about 30 days after purchasing the car. It was a horizontal crack and continued to spread in both the left and right directions each day. I did not fix it immediately due to covid-19 fears.

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NHTSA #: 11383612
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2020

My wife and I purchased a new 2020 subaru ascent in january this year. From day one, the vehicle has been generating an excessive and potent fuel smell in the engine bay that is then pulled into the passenger cabin via the HVAC system while running.

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NHTSA #: 11324809
mediumUNKNOWN OR OTHER
Filed: Mar 2020

Purchased 2-8-2020. Windshield cracker for no reason 2-22-2020. Crack just appeared out of no where.

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NHTSA #: 11318017
lowUNKNOWN OR OTHER
Filed: Jan 2026

I purchased this vehicle from Northwest Chevrolet in McKenna, Wa on [XXX] and they did not disclose to me that there were open recalls prior to my purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

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NHTSA #: 11710309
lowUNKNOWN OR OTHER
Filed: May 2024

Unknown

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NHTSA #: 11587535
lowUNKNOWN OR OTHER
Filed: Jul 2023

The driver door window gasket cracked and is hanging loose inside the door, letting air to get air while the vehicle is in operation. I would expect this after 10 years of use, but the vehicle is about 3 years old.

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NHTSA #: 11533447
lowUNKNOWN OR OTHER
Filed: Dec 2022

Drive chain could compromised but there is lack of parts to fix issue which could prove costly to the transmission. Need to know what I can do to fix before it becomes a problem.

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NHTSA #: 11499057
lowUNKNOWN OR OTHER
Filed: Oct 2022

The car drains the battery prematurely overnight

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NHTSA #: 11491707
lowUNKNOWN OR OTHER
Filed: Sep 2022

Battery life issue

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NHTSA #: 11486908
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Aug 2022

Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking.

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NHTSA #: 11480174
lowUNKNOWN OR OTHER
Filed: Jun 2022

It has been six months and I have not received any communication from Subaru since the recall was announced. Submitting a complaint that the known recall has not been addressed in a timely manner.

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NHTSA #: 11469163
lowUNKNOWN OR OTHER
Filed: Mar 2022

The windshield spontaneously cracked, for no apparent reason. It was not hit by anything. The car was sitting still and the windshield just cracked.

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NHTSA #: 11455785
lowUNKNOWN OR OTHER
Filed: Feb 2022

Front windshield cracked for no reason

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NHTSA #: 11450738
lowUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Apr 2021

I was driving on the highway on 4/16 and something hit the windshield and created this chip. I'm afraid it's going to turn into a large crack

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NHTSA #: 11408617
lowUNKNOWN OR OTHER
Filed: Mar 2021

When I parked my car 3 days ago, my windshield was perfectly fine. Since parking it the car has not been driven. Tonight when I got in the car to drive to the store I noticed a crack in the lower passenger side of the window that was absolutely not there when I parked the car 3 days ago.

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NHTSA #: 11398605
lowUNKNOWN OR OTHER
Filed: Jan 2021

Within a few months of driving the car off the lot the windshield cracked for no apparent reason under normal driving conditions. When the crack first appeared it was stationary.

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NHTSA #: 11386293
lowUNKNOWN OR OTHER
Filed: Jul 2020

The front windshield cracked while driving without a noticible hit to the windshield. The crack is approximately half of the windshield on the passenger side

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NHTSA #: 11342567
lowUNKNOWN OR OTHER,VISIBILITY
Filed: Jul 2020

Windshield cracks easy

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NHTSA #: 11339742
lowUNKNOWN OR OTHER
Filed: Apr 2020

Driver's side mirror vibrates on freeway, causing blurred visibility of vehicles and traffic.

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NHTSA #: 11322328
lowUNKNOWN OR OTHER
Filed: Mar 2020

Crack on windshield while driving on non pavement road

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NHTSA #: 11318062
lowUNKNOWN OR OTHER
Filed: Dec 2019

I have had my 2020 subaru ascent for a month and already have had two windshield cracks due to very small pebbles. These windshields crack too easily!

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NHTSA #: 11287547
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2019

We are on our second subaru ascent, first one bought back for the same issue. Upon starting the car, the cabin will fill with a strong smell of raw fuel (not exhaust). The car will also fill with the smell if running while parked, remotely started, etc.

NHTSA #: 11257956

Other 2020 Subaru Ascent Issues