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2019 Subaru Ascent Body & Structure Problems

8 owner-reported body & structure complaints from NHTSA data

8
Complaints
1
Recalls
1
Crashes
1
Fires
Jan 2019Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Body & Structure Recalls (1)

RECALLCampaign #18V508000

STRUCTURE:BODY:ROOF AND PILLARS

Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.

Fix: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.

Owner Complaints (8)

criticalSTRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Crash / FireFiled: Nov 2019

TRAVELING ON HIGHWAY AT 70 MPH WHEN A DEER JUMPED IN FRONT OF OUR CAR AND WE HIT IT WITH THE FRONT END OF THE VEHICLE CRUSHING THE FRONT END. ALL AIR BAGS IMMEDIATELY DEPLOYED AND THE FRONT END BEGAN SMOKING PROFUSELY. WITHIN MINUTES OF GETTING OUT OF THE VEHICLE IT BURST INTO FLAMES AND THE ENTIRE VEHICLE BURNED UP. CONCERNED THAT THESE VEHICLES WILL BURST INTO FLAMES DURING A FRONT END COLLISION AT HIGH SPEEDS.

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NHTSA #: 11282852
mediumSTRUCTURE
Filed: Aug 2023

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 35MPH, the struts were impacted hard which caused the vehicle to shake the dashboard. No warning lights as illuminated.

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NHTSA #: 11539164
mediumSTRUCTURE
Filed: Jul 2022

I am currently replacing my 3rd front windshield in 11 months on my 2019 Subaru Ascent (First 8.19.21, Second: 4.15.22; Third was replaced 7.5.22) from a simple rock chip. Within minutes of occurring the chip leads to significant cracking and the inability to navigate safely. It is my understanding that a class-action lawsuit has been filed on behalf of Subaru Ascent owners due to this very issue.

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NHTSA #: 11472419
mediumSTRUCTURE
Filed: Dec 2021

2019 Subaru Ascent purchased new. Auto has about 25,000 miles on it now. When driving at highway speeds the hood vibrates and shakes especially when there is a crosswind.

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NHTSA #: 11445366
mediumSTRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: May 2020

When the car idles for even short periods of time (5 minutes) the inside of the car will start to smell like fumes (exhaust type smell). This happens in any environment (parking lot, our driveway, rural area) when the car is in park and still running. Rarely have I smelled the fumes upon starting the car, although it has happened before.

NHTSA #: 11323121
mediumSTRUCTURE
Filed: Apr 2020

The hood of the car popped up twice when driving into a head wind on the highway. It suddenly pops up an inch or two as if it is about to open. This happened on our first trip on the interstate.

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NHTSA #: 11320467
mediumSTRUCTURE
Filed: Jan 2019

WHEN THE VEHICLE IS STOPPED WITH THE PARKING BRAKE SET, THE REAR DOORS CAN NOT BE OPEN FROM THE REAR DOOR HANDLE. THE CHILD PROOF LOCK IS NOT SET. YOU HAVE TO PRESS THE UNLOCK BUTTON ON THE FRONT DOORS SO THE REAR PAX CAN EXIT. TO ME THIS IS A SAFETY ISSUE BECAUSE IN AN EMERGENCY WHEN EVERYONE NEEDS TO EXIT QUICKLY, ONE HAS TO REMEMBER TO UNLOCK THE DOORS FROM THE FRONT DOOR UNLOCK SWITCH TO LET THE REAR PAX OUT. SUBARU TELLS ME THAT IT'S NORMAL, AND I THINK IT SHOULD NOT BE NORMAL. THIS PROBLEM HAPPENS ALL THE TIME. THE DOORS LOCK AUTOMATICALLY ONCE THE VEHICLE STARTS MOVING. I PUT TODAYS DATE AS WHEN THIS HAPPENS SINCE THERE IS NO "ALL THE TIME".

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NHTSA #: 11171179
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Feb 2021

My windshield was hit by some soft, small debris and cracked. I learned that this is an issue with a lot of owners therefore wanted to file a complaint. While it happene

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NHTSA #: 11396578

Other 2019 Subaru Ascent Issues