2020 Ram 3500 Wheels Problems
5 owner-reported wheels complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Wheels Recalls (1)
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Owner Complaints (5)
While driving your 2020 Ram 3500, the front wheels became inoperable and the vehicle pulled to one side. A dealer diagnosed the problem as failed front wheel studs that need replacement. This happened at approximately 36,000 miles.
Parts you may need:
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While driving at 70 mph on I-75 July 1 2023, roads where dry, temp outside was 88 degrees, speed control set, my 2020 Ram 3500 diesel, 4X4 Mega cab pick-up began to shake violently, the steering wheel was trembling side to side ! I took the truck off cruise control and griped the steering wheel, traffic was heavy that day so it took about 1/4 mile to slow down and pull safely to the shoulder with the hazard lights on and the truck in park I got out and started looking at what was going on in the front of the truck! I didn't take long before I spotted a large egg shaped raised bump on the drivers side front tire! It was checked for air pressure before my trip and registered 80 PSI with a air gauge! I checked the passenger side tire and it was normal, ( No egg shape). I had the local tire shop remove the spare and swap it with the Drivers side lumpy tire. I had not even traveled 10 miles from the tire store when the steering wheel started to shake violently again, this time I took it right back to the tire store and thought that it might not have been balanced or threw a weight maybe, as the manager/ owner and I inspected the tire the drivers side was fine, we walked to the passenger side and we both saw a Hugh outward protruding bump on the center top of the tire running at an angle from front to back! He told me that it must be delaminating, that he couldn't be sure until he demounted it. I was out of spares, out of town and out of luck. I paid the man to mount 2 new Firestones and I would take it up with my dealer when they Opened on the following Monday! As I proceeded to Thayer Dodge, Chrysler, Jeep in Bowling Green Ohio, I felt the back of the passenger side of the truck begin to hop, the slower I drove the worse it became. Pulled into the dealer lot and left it running in park to cool the turbo down as I talked to the service manager, service manager asked to see the tires that where taken off, she saw the bubbles on the insides of both, told me to call NEXEM
As of today, manufacturer/dealers have failed to comply with repairs based on national recalls. On several appointments, the parts are never received. Manufacturer and dealers are not complying with mandated recalls. Please take action!
The contact owns a 2020 Ram 3500. The contact received a recall notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.
THE TPMS SYSTEM ON MY NEW 2020 RAM 3500 HAS SUFFERED REPEATED FAILURES SINCE IT WAS PURCHASED NEW. THE DEALERSHIP HAS REPLACED ALL 6 SENSORS (DUALLY) IN AN EFFORT TO FIX THE ISSUE, NO NO SUCCESS. NOW, THE SERVICE WRITER SEEMS TO HAVE ACCEPTED THE PROBLEM AS UNSOLVABLE. QUICK RESEARCH ON SOCIAL MEDIA, AND STATEMENTS MADE TO ME BY MY LOCAL SERVICE WRITER LEAD ME TO BELIEVE THIS IS NOT AN ISOLATED ISSUE. THE 2020 RAMS SEEM TO ALL SUFFER THIS COM LOSS TO SOME EXTENT. AS, THIS IS NOW A MANDATED SAFETY FEATURE UNDER THE TREAD ACT, I'M ASKING FOR YOUR ASSISTANCE. SPECIFICALLY FOR MY TRUCK, THE TRUCK LOST COMMUNICATION WITH ONE SENSOR ON THE DAY AFTER I BOUGHT THE TRUCK. OVER THE COURSE OF THE NEXT MONTH, IT LOST AND OCCASIONALLY REGAINED, COMMUNICATION WITH SEVERAL OF THE SENSORS. BUT, IT NEVER AGAIN WORKED FULLY OF ITS OWN ACCORD. ABOUT 6 WEEKS AFTER PURCHASE, THE DEALERSHIP REPLACED ALL 6 SENSORS. THAT NIGHT ALL 6 WERE WORKING. THE NEXT MORNING, THE TRUCK HAD LOST COMMUNICATION WITH TWO OF THEM. ABOUT A WEEK LATER, A THIRD DIED. THE SERVICE WRITER AT MY LOCAL DEALERSHIP SAYS ITS PROBABLY A COMPUTER PROBLEM, NOT A REALLY A SAFETY ISSUE AND HE WON'T KNOW IF RAM COMES OUT WITH A FIX. PROBLEM IS ONGOING.*DT*JB*DT *TR