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2013 Ram 3500 Fuel System Problems

5 owner-reported fuel system complaints from NHTSA data

5
Complaints
Jan 2014Oct 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (5)

mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2020

Your DEF (diesel exhaust fluid) gauge always reads full, even when the tank doesn't actually contain that much fluid. This makes it difficult to know when you actually need to refill the DEF tank. The gauge sensor or its wiring may need inspection or replacement to provide accurate readings.

NHTSA #: 11322293
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2018

THE ISSUE OF THE "DEAD PEDAL" NEEDS TO BE FIXED. THIS HAS LEFT ME STRANDED IN THE MIDDLE OF AN INTERSECTION ON SEVERAL OCCASIONS. THIS HAS LEFT ME ON THE SIDE OF THE ROAD HAULING A 40" FIFTH WHEEL TRAILER AND NOW TODAY AT LUNCH I STOP AT A DRIVE THROUGH AND HAD TO PARK MY TRUCK THERE AS I HAVE A DEAD PEDAL. YOU GIVE IT GAS AND NOTHING HAPPENS. GOOGLE IT, ITS A HUGE ISSUE AND COULD VERY EASILY COST SOMEONE THERE LIFE.

NHTSA #: 11100433
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2015

MY VEHICLE IS IN THE SHOP FOR A 5TH TIME FOR THE SAME ISSUE OF THE ENGINE LIGHT COMES ON, MESSAGE SAID ERROR WITH DEF SYSTEM , CALL DEALER. THEN MESSAGE CAME UP AND SAID IN 200 MILES TRUCK WILL SHUT DOWN TO ONLY 5 MPH. THE DEALERSHIP AND NOW WARRANTY IS REFUSING TO FIX IT AGAIN BASING THEIR CASE ON "CONTAMINATED DEF" FLUID AS THE CAUSE. I WAS TOLD THIS IS AN ISSUE ON THESE TRUCKS AND TO FIX WOULD BE $1700 OUT OF POCKET EVEN THOUGH IT IS STILL UNDER WARRANTY. ONCE THE DEF WAS CALLED "CONTAMINATED", EVERYONE STARTING CALLING ME ASKING FOR $ TO REPAIR THE SYSTEM SAYING IT WAS MY FAULT THE FLUID GOT CONTAMINATED. DISTANCE DRIVEN FROM DEF ERROR CODE 3 REPAIR AT THE DEALER TO DEF ERROR CODE 4, LESS THAN 100 MILES AND NO DEF FLUID WAS ADDED SINCE IT LEFT THE DEALER. THE PROBLEM IS RECURRING AND NO ONE WANTS TO FIX IT. TRUCK IS SITTING AT THE DEALER AND CANNOT BE DRIVEN DUE TO THE 200 MILE SHUT DOWN SAFETY ISSUE.

NHTSA #: 10785161
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2014

ENGINE LIGHT CAME ON, MESSAGE SAID ERROR WITH DEF SYSTEM , CALL DEALER. THEN MESSAGE CAME UP AND SAID IN 200 MILES TRUCK WILL SHUT DOWN TO ONLY 5 MPH. TOOK IT TO DEALERSHIP AND WAS TOLD THIS IS AN ISSUE ON THESE TRUCKS. THEY COULD NOT GET A NEW PART FOR 2 WEEKS. I WAS 3RD ON LIST AND 5 MORE BEHIND ME. THEY'RE HAVING TO ORDER SO MANY THAT THEY'RE BACK LOGGED. THIS PROBLEM NEEDS FIXED FAST! SURELY, THEY WILL DO A RECALL. *TR

NHTSA #: 10628989
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2014

TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, SHE SMELLED AN EXTREMELY STRONG ODOR OF DIESEL FUEL INSIDE OF THE VEHICLE INTERMITTENTLY. THE FAILURE RECURRED ONLY WHEN THE FRESH AIR CONTROL SETTING WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DETECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

NHTSA #: 10560993

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