2021 Ram 2500 Steering Problems
4 owner-reported steering complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (4)
Your 2021 Ram 2500 has experienced three transmission failures within a few months, with each replacement failing shortly after. You've also noticed ongoing steering problems since the truck was new that haven't been resolved despite multiple service attempts. Additionally, water leaked into your truck's interior after the roof stop lamp area was damaged at the dealership, causing mold and carpet damage. Fixing these issues will likely require transmission diagnosis and replacement, steering system inspection and repair, and comprehensive water intrusion and mold remediation.
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Your steering wheel makes a snapping noise when you turn it left or right, and the problem is becoming more frequent. Your dealer identified this as a clock spring failure, which is the same issue that affected some Ram 1500 and 2500 models, though your truck wasn't included in the recall. Fixing this will require replacing the clock spring, which is located inside the steering column.
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Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissatisfaction leaving me with a truck that to this day is a fire risk.
traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.