2020 Ram 1500 Brakes Problems

The contact owns a 2020 Ram 1500. The contact stated while driving 65-70 MPH and towing a trailer, the traction control engaged, and the vehicle went into LIMP Mode. The Police had aided with getting the vehicle off the roadway. The traction control and engine warning lights were illuminated. The vehicle was taken to the local dealer, and two unknown local dealers were unable to determine the failure. The vehicle was not diagnosed or repaired. The brake control was previously replaced. The manufacturer was contacted and referred the contact to the dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 2,500.

The contact owns a 2020 Ram 1500. The contact stated that while driving at approximately 5 MPH, the brake pedal was depressed, the "Depress the Brake pedal" warning light illuminated and the message "Brake Inactive" was displayed. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. An unknown brake part was replaced, and brake fluid was added. The contact stated that the failure persisted. The contact was informed that the ABS module was not available, and it was unknown when the part would be available. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.

ABS module/hcu failure Jan 13, 2025. No indication of problem prior to failure. When failure occurred, vehicle was traveling around curve in road at 50 mph when all warning lights on dash lit, loss of power steering, engine shutdown, loss of power brakes. Vehicle had to be towed home then to dealer (Davis Moore Ram Wichita Ks). Dealer diagnosed as ABS module with possible HCU failure. Told by dealer no parts available for repair, I confirmed with on-line search with other dealers. ABS Module Part # 68728132AA is not being made available to any dealers (backordered) for the repair. FCA is calling it under review, has been years for many people who still have no fix. Dealer had me prepay for part.

ABS & service electronic brake system constantly going off. Known issues with faulty ABS module on braking system which at times can malfunction while braking or driving.

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that the "parking brake temporarily unavailable" and "ABS" warning light was illuminated. The vehicle regained motive power and the warning lights ceased; however, the failure recurred. The contact stated that the failure had occurred eight times in one day. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mechanic was unable to duplicate the failure. The dealer was unable to retrieve a fault code. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.

When vehicle drives in reverse, the rear brakes/ calibers having a loading moaning noise. The maoning noise is louder when the brakes aren't compressed and get a little quieter when they are compressed. It happens when it's cold out and the vehicle has been sitting for awhile. I'm afraid over time I will start causing issues for the rear brakes and make them malfunction.

PURCHASED 2020 RAM LIMITED ON JULY 14, 2020. MSRP WAS $70,355. ON JULY 16 WAS TRAVELING ON I-15 WHEN ALL TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS TRAVELING OVER 70 MPH. I APPLIED BRAKES AND NOTHING, DIDN'T EVEN SLOW ME DOWN. TO AVOID COLLIDING WITH ANY OF THE STOPPED CARS I LEFT THE ROADWAY AND DROVE ONTO THE SHOULDER AND INTO THE BAR DITCH. TOOK ME APPROX HALF MILE TO GET STOPPED. STOPPED BY GOING UP AN EXIT. WHEN I FINALLY STOPPED, I WAS TERRIFIED. I CHECKED BRAKE PEDAL FOR OBSTRUCTION AND IT WAS CLEAR. BEING AN AVERAGE COMMON CITIZEN, NO MATTER NEW OR USED VEHICLE, WE EXPECT THE VEHICLE TO STOP WHEN WE PUSH ON THE BRAKE PEDAL. WHEN IT DOES NOT IT IS TERRIFYING. VEHICLE HAD APPROX 500 MILES AT THE TIME. OVER $1700 DAMAGE TO MY NEW TRUCK. FORWARD TO DECEMBER 29, 2020: WENT TO MY LOCAL POST OFFICE, PULLED INTO PARKING SPACE, AGAIN, NO BRAKES. HOWEVER WAS GOING VERY SLOW (5 MPH OR LESS. CRASHED STRAIGHT INTO BRICK BUILDING. ABSOLUTELY NO RESPONSE FROM BRAKES NOR DID THE "AUTO STOP" ENGAGE. OVER $5000 DAMAGE TO TRUCK AND $???? DAMAGE TO BUILDING. FORWARD TO JAN 1, 2021: PULLED INTO PARKING LOT, TRIED STOPPING, AGAIN NO BRAKES. AS IT WAS A HOLIDAY AND THE EVENING, NOT MANY CARS IN PARKING LOT. WAS ABLE TO STOP WITH AID OF PARKING BRAKE. HAS BEEN TO LOCAL DEALER, I TOLD THEM TO KEEP IT AS LONG AS NEEDED AND DRIVE AS MUCH AS NEEDED. THEY KEPT IT FOR ONE WEEK, SAID NO CODES ON COMPUTER, DROVE 8 MILES SAID NOTHING WRONG. HAVE NOT DRIVEN FOR 2 MONTHS (SCARES ME). AWAITING ANOTHER DEALER (NEXT CLOSEST 250 MILES AWAY) TO PICK IT UP TO CHECK IT OUT SOME MORE. VEHICLE NOW HAS LESS THAN 4000 MILES. ABSOLUTELY NO SUPPORT OR HELP FROM RAM. BEEN FIGHTING WITH THEM FOR 2 MONTHS. HAVE GOTTEN NOWHERE! I'M NOT A ROOKIE, HAVE BOUGHT AND OWNED BETWEEN 75-100 CARS IN MY LIFE. NEVER A PROBLEM WITH A DEALER OR A MANUFACTURER, UNTIL NOW!!! SEE ALSO 11397598

I WAS DRIVING ON I-15 BETWEEN CEDAR CITY, UT AND ST GEORGE, UT. DRIVING APPROX 75MPH WHEN SUDDENLY TRAFFIC WAS STOPPED IN FRONT OF ME IN BOTH LANES. APPLIED BRAKES WITH ABSOLUTELY NO RESULTS. DROVE OFF OF PAVED PORTION OF HIGHWAY TO AVOID HITTING STOPPED CARS. VEHICLE HAD LESS THAN 500 MILES ON IT AND I HAD OWNED IT FOR 3 DAYS. FINALLY GOT VEHICLE STOPPED APPROX 3/4 MILE DOWN THE ROAD. APPROX $1700 DAMAGE TO VEHICLE. APPROX 5 MONTHS LATER I PULLED INTO U.S POST OFFICE TO PARK. BRAKES AGAIN FAILED AND I HIT BRICK BUILDING AT APPROX 5MPH OR LESS. APPROX $5000 DAMAGE TO VEHICLE AND UNCERTAIN OF DOLLAR DAMAGE TO P.O. BUILDING. THREE DAYS LATER I PULLED INTO MA PARKING LOT, BRAKES FAILED AGAIN. I WAS ABLE TO AVOID ANY PARKED CARS, MAINLY BECAUSE PARKING LOT WAS ALMOST EMPTY. I WAS ABLE TO USE EMERGENCY BRAKE TO STOP IT. THE FOLLOWING MONDAY I TOOK IT TO STEPHEN WADE DEALERSHIP. THEY HAD IT FOR 5 DAYS, CHECKED FOR CODES, DROVE IT APPROX 8 MILES AND TOLD ME TO COME GET IT. THEY COULD FIND NOTHING. FACTORY CUSTOMER CARE TOLD ME TO TAKE IT BACK TO DEALERSHIP. CALLED FOR APPT AND WAS INFORMED THAT DUE TO SAFETY PROBLEM AND ACCIDENT, THEY WOULD NOT TOUCH IT. CALLED RAM CUSTOMER CARE BACK, TOLD THEM DEALERSHIP REFUSED TO LOOK AT IT. CUSTOMER CARE SAID TO TAKE TO ANOTHER DEALERSHIP. NEXT CLOSEST DEALERSHIP IS OVER 120 MILES AWAY. THEY SAID DEALERSHIP HAS RIGHT TO REFUSE TO WORK ON IT AND THEN TOLD ME THAT RAM FACTORY TECH GAVE ORDERS NOT TO TOUCH IT. NOW I HAVE A RAM TRUCK WITH BRAKE PROBLEMS THAT NEITHER LOCAL DEALERSHIP OR FACTORY TECH WILL ACCEPT TO WORK ON. I HAVE A $70,000 MSRP, 5,400 LB "PAPER WEIGHT". NO HELP FROM FACTORY. TRUCK DOES NOT HAVE 4,000 MILES AND APPARENTLY THE FACTORY WARRANTY IS WORTHLESS. SEE ALSO 11402784

AFTER SITTING OVERNIGHT, WHEN BACKING OUT OF DRIVEWAY, BRAKES HOWL/GROWL WHEN APPLIED. HAPPENS ONCE EACH DAY. MANY COMPLAINTS ON-LINE OF SAME THING HAPPENING TO DODGE RAM 1500 5TH GEN. SEE SERVICE BULLETIN 05-001-19. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. BOUGHT IT WITH 5600 MILES ON IT. THIS HAS BEEN HAPPENING DAILY SINCE I BOUGHT IT.

WHEN ATTEMPTING TO STOP THE BRAKE FOR UPCOMING TRAFFIC THE BRAKE PEDAL WHEN TO THE FLOOR. TRIED PUMPING THE BRAKES AND THAT DID NO ACTIVATE THE BRAKING SYSTEM. RESULTING IN REAR ENDED A STOPPED VEHICLE AND PUSHING THAT VEHICLE INTO THE ONE IN FRONT. THERE WAS AMPLE ROOM TO STOP IF THE BRAKING SYSTEM HAD NOT FAILED. THE VEHICLE WAS RECIEVED ON GSA CONTRACT, IT ONLY HAD APPROXIMATELY 3200 MILES ON IT AND HAD NEVER BEEN SERVICED.*DT

OUR ISSUES WITH OUR 2020 DODGE RAM STARTED ON FRIDAY, JANUARY 15TH. AFTER ARRIVING HOME, I PARKED THE VEHICLE AND ENTERED MY HOME AROUND 6:45 PM(WITNESSED ON VIDEO); AT 7:45 PM I WENT OUTSIDE TO GET SOMETHING I HAD FORGOTTEN IN THE TRUCK AND NOTICED IT AT THE BOTTOM OF OUR DRIVEWAY (ON RING VIDEO). I WENT INSIDE TO GET MY HUSBAND WHO CAME OUT AND PULLED IT BACK INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE.WE LEFT HOME THE NEXT DAY AND NOTICED THAT THE VEHICLE STARTED TO "CHUG" AS WE SLOWED DOWN AND TOOK A LEFT TURN. WE CALLED OUR DEALERSHIP AND WERE URGED TO BRING IN THE TRUCK THAT DAY AS THEY STATED THIS WAS A SAFETY ISSUE. UPON ARRIVING HOME TO UNLOAD EVERYTHING BEFORE HEADING IN, WE PUT THE TRUCK IN PARK. MY HUSBAND AND I EXITED THE VEHICLE (OUR CHILDREN WERE IN THE BACK SEAT) WHEN AT 1:27 PM IT STARTED TO ROLL BACK DOWN OUR DRIVEWAY. AFRAID FOR THE SAFETY OF OUR KIDS, MY HUSBAND QUICKLY JUMPED BACK IN AND APPLIED THE BRAKE MANUALLY. EVEN THOUGH THE TRUCK WAS IN PARK, IF HE TOOK HIS FOOT OFF OF THE BRAKE, IT WOULD CONTINUE TO ROLL. ONTUESDAY, JANUARY 19TH, A SERVICE MAN ASKED FOR MY HUSBAND TO COME IN AND DISCUSS THE CIRCUMSTANCES OF THE VIDEO WE SENT IN (RING VIDEO)) AND DO A TEST DRIVE WITH A TECHNICIAN. DURING THE TEST DRIVE THE TECHNICIAN DROVE THE TRUCK AND EXPERIENCED NO ISSUES, AT THIS POINT HE ASKED MY HUSBAND TO SWITCH SEATS AND DRIVE INSTEAD. ON LEVEL GROUND, THE TRUCK WAS PUT IN PARK, THE TECH ASKED HIM TO ENGAGE THE PARKING BRAKE AND THEN PUT IT INTO GEAR WITHOUT DISENGAGING THE PARKING BRAKE AND THE TRUCK STARTED TO ROLL FORWARD. ADDITIONALLY, HE HAD HIM DO THE SAME PROCESS IN REVERSE AND HAD THE SAME RESULTS WITH THE TRUCK ROLLING BACKWARDS. AT THIS POINT, THE TECHNICIAN SHARED THE SAFETY CONCERNS FOR OUR FAMILY AND WANTED TO RUN MORE TESTS SINCE THEY WERE ABLE TO DUPLICATE THE SAME ISSUE AS THE VIDEO WE HAD SENT IN ON FLAT GROUND.

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL OF THE SAFETY FEATURES FAILED INTERMITTENTLY TO FUNCTION AS DESIGNED. THE CONTACT INDICATED THAT WHILE OPERATING THE VEHICLE IN REVERSE, THE BACK-UP CAMERA WAS INOPERABLE. ADDITIONALLY, WHILE DRIVING, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED INADVERTENTLY CAUSING THE VEHICLE TO STOP WITHOUT ANOTHER VEHICLE OR OBJECT BEING NEARBY. THE BLIND SPOT MONITORING SYSTEM WOULD FAILED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE WITH THE DOOR OPENED, THE SAFETY FEATURE WOULD NOT STOP THE VEHICLE AND THE AUTO PARKING FEATURE WOULD NOT PROPERLY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LENOIR CITY CHRYSLER LOCATED AT 1206 E BROADWAY ST, LENOIR CITY, TN 37772 WHO REPLACED THE INFOTAINMENT CENTER AND UPDATED THE SOFTWARE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT CONSUMER STATED THIS IS THE SECOND TIME IT HAS RECURRED.*JB

BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.

TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.

WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS IN DRIVE OR IN REVERSE, THE BRAKES ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND TO LIA DODGE LOCATED AT 2116 CENTRAL AVE, SCHENECTADY, NY, 518-579-3300, WHERE AN UNKNOWN SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

DRIVING OFF A EXIT, AT ABOUT 10-15 MPH WENT UNDER A BRIDGE AND THE FORWARD COLLISION WARNING SYSTEM APPLIED THE BRAKE AND STOPPED THE CAR SHORT(NO OTHER CAR WAS IN FRONT OF ME), ALMOST HAVING THE CAR BEHIND ME HIT ME. ALSO GOING INTO A PARKING GARAGE IT ALSO STOPPED SHORT 2 TIMES DURING ONE VISIT, NO OTHER CARS AROUND. THIS IS EXTREMELY DANGEROUS !!!