MyCarTSB

2023 Kia Soul Transmission Problems

4 owner-reported transmission complaints from NHTSA data

4
Complaints
1
Recalls
1
Crashes
1
Fires
May 2024Oct 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Transmission Recalls (1)

RECALLCampaign #23V531000

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

Owner Complaints (4)

highPOWER TRAIN,VEHICLE SPEED CONTROL,LANE DEPARTURE
Filed: Sep 2025

After your dealer replaced the electric oil pump controller as part of a recall repair, you've experienced multiple issues: cruise control activates on its own, Lane Keep Assist turns on intermittently without you activating it, and your fuel gauge takes 30-40 minutes to accurately show a full tank after refueling. The dealer confirmed the recall work was completed but hasn't diagnosed these new problems. Fixing these issues will likely require the dealer to reprogram or replace the vehicle's computer modules and sensors that control cruise control, lane assist, and fuel level detection.

NHTSA #: 11689643
mediumPOWER TRAIN
Filed: May 2024

Power train: Automatic transmission: Fluid/lubricant: Pump Replacement

NHTSA #: 11586687
mediumPOWER TRAIN
Filed: Oct 2023

The contact owns a 2023 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V531000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #: 11548674
mediumPOWER TRAIN,AIR BAGS,ENGINE
Crash / FireFiled: Sep 2023

Air bag new

NHTSA #: 11543530

Other 2023 Kia Soul Issues