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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2019 Kia Soul — Known Issues & Recalls

1 Recall123 Owner Complaints8 Categories Affected
123
Total Complaints
1
Open Recalls
11
Crashes
7
Fires
12
Injuries

Complaints from Jan 2025 to Dec 2024

The most reported issue is engine problems (51 complaints). 11 complaints involved crashes. 7 involved fires.

Open Safety Recalls (1)

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 22V031000

Component: AIR BAGS

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Owner-Reported Issues (20 of 123)

Engine8 issues
criticalENGINE
Filed: Dec 2025

While driving on the highway at around 70 mph, a piston ring broke and damaged your engine, causing it to fail when oil leaked out. This resulted in a complete engine failure and the vehicle could no longer run.

NHTSA #: 11704152
criticalENGINE
Filed: Nov 2025

Your engine failed suddenly while driving in traffic after only 92,077 miles, making grinding noises but refusing to start. An inspection found that the connecting rod bearings had disintegrated, damaging the piston, crankshaft, valves, and cylinders. This engine is part of a known class action lawsuit involving manufacturing defects in connecting rod bearings that have caused premature failures in thousands of vehicles. The fix will require either a complete engine replacement or a full engine rebuild with new connecting rod bearings and related internal components.

NHTSA #: 11702011
criticalENGINE
Filed: Nov 2025

Your car has been consuming oil rapidly over the past two months, and when the shop performed an oil consumption test, it failed. The check engine light came on, and while one shop diagnosed bad spark plugs, Firestone found your engine had no oil and wouldn't let you drive it. Kia then told you the engine is bad but denied warranty coverage because you're not the original owner, even though the website indicated engine coverage up to 100,000 miles. The repair will likely involve either engine diagnostics to confirm the problem or potentially an engine replacement or major overhaul.

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NHTSA #: 11698297
criticalENGINE
Filed: Oct 2025

Your 2019 Kia Soul is burning through oil much faster than normal, requiring frequent top-ups between service intervals. This is likely due to worn piston rings allowing oil to leak into the engine's combustion chamber. Without proper oil levels, your engine could suddenly seize while driving at highway speeds, causing you to lose power and control of the vehicle. The fix will likely involve engine repair or replacement, including new piston rings or a complete engine overhaul.

NHTSA #: 11696779
criticalENGINE
Filed: Oct 2025

Your 2019 Kia Soul's engine has experienced internal bearing failure, causing loud knocking noises and unexpected stalling when you try to start it. This stalling creates a serious safety risk of collision or being stranded in traffic. A Kia dealership confirmed the engine needs replacement at a cost of $6,230, but Kia Consumer Affairs has refused to cover it under warranty or open a recall case. Fixing this issue will require a complete engine replacement.

NHTSA #: 11694710
criticalENGINE
Filed: Oct 2025

Your engine shut off while you were driving and wouldn't restart. Your vehicle is part of a known Kia safety campaign (PI2107), but Kia refused to cover the repair under warranty. This is a serious safety issue since your engine can fail without warning while on the road.

NHTSA #: 11691579
highENGINE
Filed: Nov 2025

Your car is burning through oil quickly, requiring about 1 quart every 850-875 miles, which suggests oil is leaking past the piston rings into the engine. This contaminated oil has clogged your catalytic converter, and replacing it costs $4,100 — far more than your car's current value. Your Kia warranty only covers the exhaust system up to 80,000 miles, and your extended warranty won't cover this repair. The fix would require replacing the catalytic converter and addressing the root cause of the excessive oil consumption.

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NHTSA #: 11699252
highENGINE
Filed: Oct 2025

Your engine started making abnormal knocking sounds while driving at 40 MPH, and your car lost power when you pressed the accelerator pedal, causing it to stall. An independent mechanic confirmed the problem was engine-related. The issue occurred around 120,000 miles. The repair will likely require engine diagnostics and possibly engine repair or replacement depending on what caused the knocking and stalling.

NHTSA #: 11692206
Engine,fuel/propulsion System4 issues
criticalENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2026

Your engine has experienced multiple serious problems since 2021, including constant noises and a check engine light that comes on repeatedly. You've had to replace the catalytic converter twice within months and your engine consumes excessive oil between changes, requiring top-offs up to five times before the next scheduled service. On January 22, 2026, your engine began smoking while driving on the highway, and the dealership determined that fuel injector issues caused the engine to run lean, destroying the second cylinder beyond repair and requiring a full engine replacement—however, your engine model is no longer manufactured. Resolving this will require either sourcing a used compatible engine from a salvage yard or exploring engine swap options with your dealer.

NHTSA #: 11713366
criticalENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

While driving at 40 mph, your car suddenly lost power and began smoking without any warning lights. The repair shop found your engine had no oil in it. You'd had an oil change just 2.5 months earlier, but noticed the engine was running low (nearly half a quart down) at each of the last three or four oil changes, suggesting your engine may be burning through oil abnormally fast. The repair shop will assess the full damage on Monday, but the fix will likely involve addressing whatever caused the severe oil loss and engine damage.

NHTSA #: 11692941
criticalENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

Your 2019 Kia Soul is burning through engine oil much faster than normal, requiring frequent top-ups to avoid engine damage. The problem appears to be in the GDI engine's piston rings, which can eventually lead to catastrophic engine failure while driving — a serious safety risk. Kia has refused to investigate because the warranty has expired and you're the second owner. Fixing this will likely require rebuilding or replacing the engine.

Parts you may need:

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NHTSA #: 11691781
highENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2026

Your engine is consuming oil faster than normal, requiring frequent oil top-ups between scheduled oil changes. Multiple mechanics have confirmed this is a known issue with your vehicle. This requires regular monitoring and adds to your maintenance costs over time. The fix may involve checking for internal engine leaks, worn piston rings, or valve seal issues that are allowing oil to escape or burn off.

Parts you may need:

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NHTSA #: 11714971
Air Bags2 issues
criticalAIR BAGS
CrashFiled: Feb 2026

Your car was hit in a crash where another vehicle ran a red light. Despite the serious damage that totaled the vehicle, the airbags did not deploy. A dealer or manufacturer inspection would be needed to determine why the airbag system failed to activate during the collision.

NHTSA #: 11718103
criticalAIR BAGS
CrashFiled: Oct 2025

You were hit on the driver's side by another vehicle while stopped at a red light, which spun your car over 90 degrees and pushed it 25 yards into the intersection. Your airbags failed to deploy during this collision, and you sustained head, neck, and back injuries as a result. The airbag system should have activated to protect you during this significant impact.

NHTSA #: 11691975
Steering2 issues
highSTEERING
Filed: Mar 2026

Your steering wheel coupling has failed and needs to be replaced, as confirmed by a mechanic. Kia has issued a warranty extension covering this part for 10 years/100,000 miles on 2019 Soul models, but your vehicle isn't showing up in the system for this coverage. You're requesting Kia cover the repair as a goodwill gesture since this is a known issue affecting your car, with repair costs estimated between $650–$1,500. The fix will involve replacing the motor-driven power steering (MDPS) rubber coupling.

NHTSA #: 11724459
highSTEERING
Filed: Dec 2025

Your steering wheel became loose and vibrated while driving, making a knocking sound. A mechanic and dealer both identified that your steering coupler needs to be replaced to fix the problem. Replacing the steering coupler should restore proper steering control and eliminate the noise and vibration.

NHTSA #: 11705619
Service Brakes, Hydraulic,air Bags,seat Belts1 issue
criticalSERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
CrashFiled: Nov 2025

While driving at 40 mph, you braked hard to avoid hitting another vehicle but your car skidded and crashed anyway. Your airbags did not deploy during the front-end collision, and your seat belt failed to hold you in place, allowing your chest and stomach to hit the steering wheel. You suffered a bruised chest and neck injury. No warning lights appeared before the crash.

NHTSA #: 11701523
Unknown Or Other,engine,fuel/propulsion System1 issue
criticalUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

Your car has been smelling like burning oil on and off since you bought it, and a Kia service center couldn't find the cause. Later, your car began stalling while driving, and after $1,500 in repair attempts, the service center still couldn't identify the problem. Now your car won't start at all. These symptoms match a known recall (SC336) affecting 2021-2023 Kia Souls that can lead to engine fire or failure. The issue likely involves the engine's internal components or fuel system and may require diagnostic testing or engine replacement.

NHTSA #: 11693193
Power Train,seat Belts,engine1 issue
highPOWER TRAIN,SEAT BELTS,ENGINE
Filed: Jan 2026

Your engine vibrates suddenly while driving, and you're experiencing a loss of power when accelerating. Your car is also consuming oil at a higher than normal rate. Additionally, your catalytic converter failed at 80,000 miles right after your warranty expired, requiring an expensive replacement.

Parts you may need:

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NHTSA #: 11711092
Exterior Lighting1 issue
mediumEXTERIOR LIGHTING
Filed: Sep 2025

Water is getting inside your upper brake light during heavy rain while driving. This is a sealing issue with the light assembly that allows moisture to enter.

NHTSA #: 11689719

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