Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2016 Kia Soul — Known Issues & Recalls
Complaints from Jan 2020 to Dec 2021
The most reported issue is engine problems (328 complaints). 29 complaints involved crashes. 32 involved fires.
Open Safety Recalls (2)
NHTSA Campaign: 19V120000
Component: ENGINE
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Risk: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Fix: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
NHTSA Campaign: 17V608000
Component: STEERING
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Risk: If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Fix: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Owner-Reported Issues (20 of 779)
Engine →5 issues
The vehicle is suffering from excessive oil consumption (over 1 quart per 1,000 miles) and a recurring P0420 (Catalyst Efficiency) code. This is a documented precursor to catastrophic engine failure and engine compartment fire in the 2.oL Nu GDI engine. The engine's oil consumption is poisoning the catalytic converter, causing it to clog.
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Greetings, I have a base 2016 kia soul manual transmission that I thought was under safety recall for its engine, but when I search it says 0 unrepaired recalls, when I look this up it does claim my vehicle had this problem, but I never had a dealer fix it, I did contact the one I got it from a couple of years ago and asked if my vehicle qualified for the recall since it already has 200,000 miles on it but they never got back to me, did they just claim to fix it, because it has not been worked on.
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Responsible Action: I brought the vehicle to the authorized Kia dealership on September 25th the instant the Check Engine Light illuminated for the very first time. The vehicle was driven to the dealership under its own power. Triggering Event: The dealership performed the required engine-related software update (Knock Sensor Detection System, KSDS) and routine service.
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I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe.
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Engine knock engine failure
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Unknown Or Other →3 issues
Your car is experiencing engine knock (a metallic pinging sound), excessive oil consumption, and is stuck in limp mode—limiting your speed to about 20 mph. You have multiple service records documenting these issues, making the car unsafe to drive at normal speeds. The problem likely requires engine diagnostics and possibly internal engine repair or replacement.
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I went into the store come out of the store and got in the driver seat shut my door and the rear windshield exploded.
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Vehicle paint(white) is peeling off 2016 Kia Soul
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Electrical System,vehicle Speed Control,unknown Or Other →2 issues
I can not gain speed. The dealership says it’s the catalytic converter and there is an active recall for this on Kia souls. They previously did recall work to my car but now the catalytic converters not showing as a recall
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The Instrument Cluster, the Speedometer and "NOW" the Odometer are not working--absolutely dead. "NOW" is in caps because to my surprise I noticed just recently that the Odometer is not working. In April 2021, after several weeks of waiting for the repairs to be finished, a Kia dealer, PEAK KIA in Colorado replaced the Instrument Cluster because of the faulty Speedometer.
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Power Train,engine →1 issue
Your engine triggered a P1326 diagnostic code indicating potential rod bearing wear, which caused your car to enter Limp Mode and significantly reduced power. This is a known defect affecting NU GDI engines in your vehicle model, and your Kia dealer has confirmed your engine qualifies for the NU GDI Engine Settlement. The repair will likely involve engine inspection and bearing replacement or full engine replacement depending on the damage assessment.
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Power Train →1 issue
I paid almost 3,500 dollars and Kia kept my car two months and I’m still having transmission issues and now they are asking for service receipts. After I picked up my vehicle from the original transmission repair I was back in less than 7 days because transmission was roughly jumping in gear and shifting horribly with burning smell.
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Unknown Or Other,engine →1 issue
They have a recall on the catalytic converters for the 1.6 engines but not the 2.0. I have had to have mine replaced two times in a year. There is definitely a problem.
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Steering,forward Collision Avoidance →1 issue
Several times in the past year the power steering has spontaneously failed requiring significant Force to stabilize the vehicle and creating an obvious Hazard while driving. The forward Collision system indicates there's a fault while this occurs. Sometimes this is cleared by cycling the power on and off.
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Engine And Engine Cooling,engine →1 issue
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle shut off while driving on a ramp, and the vehicle coasted to the side of the road. The vehicle lost automotive power and stalled in a high-traffic area, creating a safety risk.
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Power Train,unknown Or Other,engine →1 issue
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and could not accelerate properly. The engine warning light illuminated and the vehicle repeatedly entered a reduced-power condition where it could barely maintain speed. The vehicle would stall while driving and then restart after sitting.
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Engine,fuel/propulsion System →1 issue
While driving on a road trip from Charleston, South Carolina to Florida in January of 2023 the factory installed catalytic converter failed (front facing) clogging the exhaust system and damaging the engine (engine now experiences blow by and pistons rings have been damaged). A recall for the overheating of the catalytic converter was marked as repaired before I bought the car.
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Exterior Lighting →1 issue
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, while making a right turn, the right turn signal blinked extremely fast. The contact stated that while making a left turn, the left turn signal blinked normally.
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Steering →1 issue
When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.
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Structure →1 issue
Kia Soul 2016 white color. The factory paint is peeling off completely.
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