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2016 Kia Sorento Engine Problems

538 owner-reported engine complaints from NHTSA data

538
Complaints
3
Crashes
19
Fires
Jan 2022Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (538)

criticalENGINE
Filed: Mar 2026

While driving your 2016 Kia Sorento, the battery, check engine, and oil warning lights all came on at once, and you heard a rattling noise with smoke coming from under the hood. A dealer diagnosed this as a connecting rod bearing failure in the engine. The dealer initially refused service because a knock sensor wasn't installed by the previous owner. Fixing this will likely require engine repair or replacement to address the internal bearing damage.

NHTSA #: 11725363
criticalENGINE
Filed: Jun 2025

he component that failed was the engine. Specifically, the engine block burst while the vehicle was traveling on the highway at over 50 miles per hour. The explosion of the engine block during driving posed a serious risk to my safety and that of other drivers.

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NHTSA #: 11669361
criticalENGINE
Filed: Mar 2025

Piston ring failure, resulting in loss of power and excessive smoke from the exhaust system.

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NHTSA #: 11645748
criticalENGINE
Filed: Feb 2025

Kia Case #[XXX] Dear NHTSA, I am filing a formal complaint against Kia America, Inc. regarding their failure to resolve a serious safety issue with my 2016 Kia Sorento. Kia confirmed my engine failure was covered under recall due to a known manufacturing defect, yet my vehicle has remained unrepaired at Allentown Kia for over four months, with no resolution from Kia corporate.

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NHTSA #: 11643571
criticalENGINE
Filed: Nov 2024

Engine started making loud sounds after oil change at 128, 000 miles and began to slow down while driving having a hard time engaging to next gear. Engine light did come one and stop at closes atuo parts store to have it checked for engine light test. Safety risk to drive and passagers if car fall to move on highway causing accident.

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NHTSA #: 11626035
criticalENGINE
Filed: Sep 2024

On [XXX], I was on my way to the Orlando airport to pick up my daughter in her car (Kia Sorento 2.4L GDI). At about the halfway point to the airport, I increased my speed so I could go around a slow moving truck on the turnpike. After I passed the truck, I guess maybe a few 10ths of a mile give or take.

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NHTSA #: 11612893
criticalENGINE AND ENGINE COOLING
Filed: Sep 2024

The contact owns a 2016 Kia Sorento. The contact stated while driving 60-70 MPH, the vehicle made an abnormal loud cracking sound and stalled. Several unknown warning lights were illuminated.

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NHTSA #: 11612559
criticalENGINE
Filed: Aug 2024

I was driving in fast moving traffic on a highway when my car suddenly shook and lost power. The check engine light came on. I pulled over and turned the car off for a few minutes.

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NHTSA #: 11608512
criticalENGINE
Filed: Jun 2024

Engine lost power while driving at normal speed(45 MPH). Car will not start after stalling after coming to stop. This is after three years of massive oil usage and dozens of spark plug failures.

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NHTSA #: 11595303
criticalENGINE
Filed: Jun 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? A) The engine died while driving. Yes, it is.

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NHTSA #: 11591871
criticalENGINE
Filed: May 2024

6/23 the oil light started to flickering, in particular to coming to a stop or turning. This was even after just having an oil change the month before. I checked the oil & it was low already so, of course I put a couple quarts in.

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NHTSA #: 11587166
criticalENGINE
Filed: Apr 2024

While traveling to Atlanta, GE from Ohio, I stopped for gas south of Chattanooga. Immediately after ( within 10 miles), my 2016 Kia Sorento began to lose power and acceleration. In trying increase speed, the car started shaking and acting erratically.

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NHTSA #: 11585361
criticalENGINE
Filed: Apr 2024

On 4/14/24 I was turning the corner and my car cut off on me in the middle of the turn. I coasted to the nearest store. My engine light, oil light and battery light came on upon trying to restart the vehicle.

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NHTSA #: 11583180
criticalENGINE
Filed: Apr 2024

I took my vehicle into the Kia dealership here in Visalia, California. The first time I took my vehicle in, it was due to oil consumption. I was burning off over 1qt of oil every 700-1000 miles.

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NHTSA #: 11582710
criticalENGINE
Filed: Apr 2024

The engine gave out while driving on the highway going 65-70 MPH on the left lane ,vehicle started shaking and slowing down really loud cars started going around luckily I was able to get to the right breakdown lane as it stalled. I could have caused a major accident on the highway, I restarted the car it shakes as I drove it slowly to the exit at every light the car stalled when I stopped.

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NHTSA #: 11581297
criticalENGINE AND ENGINE COOLING,ENGINE
Filed: Feb 2024

The contact owns a 2016 Kia Sorento. The contact stated that the engine was empty of engine oil a week after an oil change. After oil was added, the contact's husband observed that a quart of oil had been consumed in a few days.

NHTSA #: 11574267
criticalENGINE
Filed: Feb 2024

It was determined by a local mechanic that the engine was damaged due to a internal rod busting through the block of the engine. This caused an immediate shutdown of the vehicle in the middle of traffic on a cold night with my 7-month old daughter in the vehicle.

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NHTSA #: 11573491
criticalENGINE
Filed: Feb 2024

Blown head gasket.. needle went to H .. no warning lights came on dash..

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NHTSA #: 11570117
criticalENGINE
Filed: Jan 2024

Engine replacement needed due to faulty engine. Dealer confirmed faulty bolts in head gasket causing leaks. No signs of critical issue.

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NHTSA #: 11565586
criticalENGINE
Filed: Jan 2024

The car continues to have burning smell last few days and temperature Gauge past the H. Kia will not diagnose or look at for over 2 weeks and asks me to drive it with my young children. There are no rentals or loaner available while I wait to get my vehicle looked at.

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NHTSA #: 11564937
criticalENGINE
Filed: Jan 2024

When taking 2016 Kia Sorento in for oil changes, I'm being told vehicle is low on oil. On Nov 6, check engine light came on, with code P0010 Camshaft position Sensor, so my mechanic replaced both Camshaft position sensors.

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NHTSA #: 11564105
criticalENGINE
Filed: Jan 2024

The engine failed and stopped while driving on the highway going about 50 MPH. Fortunately was able to pull off to side of the road without crashing. Took the vehicle to the kia dealer it was determined that the engine failed due to rod bearing failure.

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NHTSA #: 11563201
criticalENGINE
Filed: Dec 2023

I purchased this car in august of this year 2023.

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NHTSA #: 11562023
criticalENGINE
Filed: Dec 2023

There is a common issue with these year model Sorentos that poses a dangerous safety hazard for those in the car as well as others on the road. This model has a manufacturers defect that causes the head bolts to strip from the block, causing overheating engine, power loss, and other symptoms.

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NHTSA #: 11560576
criticalENGINE AND ENGINE COOLING
Filed: Dec 2023

The contact owns a 2016 Kia Sorento. The contact stated after pulling into the driveway, he noticed an abnormal burning oil odor. The contact stated that he inspected the engine compartment and underneath the vehicle, but no oil leak was found.

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NHTSA #: 11559779
criticalENGINE
FireFiled: Dec 2023

The contact owned a 2016 Kia Sorento. The contact stated that as he had parked and shut the vehicle off, he saw smoke emitting from under the hood. The contact exited the vehicle and saw flames from under the front of the vehicle.

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NHTSA #: 11559179
criticalENGINE
Filed: Nov 2023

I was taking my mom to her knee appointment after her surgery, and my temperature gauge started to rise. No lights or warnings came on in the car what so ever. I pulled over before it reached the red, let it cool and checked fluids.

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NHTSA #: 11554119
criticalENGINE
Filed: Nov 2023

I noticed one day when filling up my wiper fluid that the engine was just slightly below the coolant low level. I topped off the coolant and tried to see if there was any leaks under the car. I couldn't see any.

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NHTSA #: 11553130
criticalENGINE
FireFiled: Oct 2023

In November last year, my car caught fire while I was driving on a highway at a rate of about 70 MPH. Some good Samaritans flagged me down and I was able to pull off the road and escape injury. My car was a total loss as were the contents of it.

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NHTSA #: 11550764
criticalENGINE
Filed: Oct 2023

car has been burning oil, I'm filling it every other week and I barely drive it (less than 30 miles a week). Was driving to the dealer to have it looked at and it failed - I suddenly could not accelerate on a busy highway over 3mph! No warning lights came on at all and it is not throwing any codes.

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NHTSA #: 11549395
criticalENGINE
Filed: Sep 2023

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to CarMax, where the mechanic retrieved DTC code: P017 (Crank Shaft).

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NHTSA #: 11547085
criticalENGINE
Filed: Sep 2023

Driving vehicle and check engine light came on, pulled over to an advance auto to have codes pulled. When lifting the hood to double check everything while waiting on codes to be pulled, I could smell a burning smell. After codes pulled, I sat in parking lot and researched codes P001100 and P208800.

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NHTSA #: 11547212
criticalENGINE
Filed: Aug 2023

2016 Kia Sorento suddenly without any warning lights started losing power while driving on busy intersection. Vehicle dies, have towed, they say looks like there was no oil despite fairly recent oil change and without oil light popping up. Mechanic states it was ok for now but would need to start thinking about a new engine.

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NHTSA #: 11540700
criticalENGINE
Filed: Aug 2023

The vehicle lost.all power engine started to knock stopped in the middle of traffic in 4 lanes almost causing an accident 700 miles from home. Mechanic states engine is blown and that Kia engines don't last past 100000 it will cost me almost 11000 to get a new Kia plus had to pay for rental car motel etc to get home.

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NHTSA #: 11539126
criticalENGINE
FireFiled: Aug 2023

The engine on our 2016 Kia Sorento blew in February (2023) with 120k miles on it. When this happened, it blew a fist sized hole on each side of the engine. A brief fire was seen under the car but quickly went out.

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NHTSA #: 11537864
criticalENGINE
Crash / FireFiled: Jul 2023

Car was in an accident; started on fire, car is totalled

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NHTSA #: 11533003
criticalENGINE
Filed: Jul 2023

I was accelerating as normal and as soon as I got up to speed my car started to decelerate without me pushing the break. I could then not accelerate at all. I was able to pull off to the shoulder/ median of the road and was thankfully able to avoid a crash.

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NHTSA #: 11530033
criticalENGINE
FireFiled: May 2023

The car lost power while driving and the engine caught fire.

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NHTSA #: 11523581
criticalENGINE
Filed: May 2023

While driving with my family of 4 on the interstate the cars engine stopped running without warning. All the dashboard lights illuminated and the car quit running. This almost caused me to lose control of the car and cause a major accident with injury and possible loss of life.

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NHTSA #: 11520311
criticalENGINE
Filed: Apr 2023

I was driving the car when I suddenly smelled coolant. No warning lights came on and the temperature gauge was in the normal range when I first smelled coolant. Then, steam began to come through my vents.

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NHTSA #: 11517550
criticalENGINE
Filed: Mar 2023

The motor oil is disappearing at a rapid rate and I have to fill up the engine oil every week because they just disappear. A few weeks ago my vehicle started jumping while on park and when I took it to the mechanic he said the oil is leaking out to the coils and there were several misfires. It cost me over $200 to repair it and I am still filling up the engine oil every week.

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NHTSA #: 11513953
criticalENGINE
Filed: Mar 2023

The cooling system was not heating or Cooling and the car was shaking when turned on. There was also fluid leaking from under the car. The mechanic reported that the head gasket is loose and leaking coolant and engine oil.

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NHTSA #: 11513061
criticalENGINE
Filed: Feb 2023

P1336, limp mode suddenly lost power while driving on the freeway. They need to taker of this issue, I’m not the only one with this problem! I’d almost crash!!

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NHTSA #: 11508571
criticalENGINE
Filed: Feb 2023

2016 Kia Sorento LX which was regularly serviced and well taken care of completely shut off while I was commuting to school on a notoriously dangerous stretch of road. I was in disbelief when the mechanic diagnosed our vehicle as a complete engine failure with 122,000 miles.

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NHTSA #: 11508033
criticalENGINE
FireFiled: Feb 2023

Smelled something burning. Pulled over and noticed smoke coming from under hood. Called the fire department.

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NHTSA #: 11506372
criticalENGINE
Filed: Feb 2023

With just a few payments left on my 2016 Kia Sorento I was traveling home from work when without any warning at all, my car, in the middle lane of a highway, dropped from about 65 miles an hour down to 30 MPH. This almost caused a major accident involving many cars. I managed to get the car off the road and to the mechanic.

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NHTSA #: 11504966
criticalENGINE
Filed: Jan 2023

While on a road trip my car started making a clicking sound when I would push the gas pedal to accelerate and the check engine light came on. I was going to have it checked out when I got to my destination as I was driving with my two children. As we neared our location, and I was driving up a hill, when I pressed the gas it would not accelerate.

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NHTSA #: 11500024
criticalENGINE
Filed: Dec 2022

My vehicle began blowing cold air instead of heated air. Then the engine began over-heating and it cracked the radiator. After radiator was replaced my 2016 Sorento continued to blow cold air and continued to overheat.

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NHTSA #: 11496280
criticalENGINE
Filed: Nov 2022

I own a 2016 Kia Sorento. When the incident happened I was far away from home on a way to a weekend conference. I was driving in the left lane on a very busy 3-lane highway at high speed while the engine suddenly lost power, slowed down and started shaking.

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NHTSA #: 11492831
criticalENGINE
Filed: Nov 2022

While driving my 2016 Kia Sorrento northbound on I25, I was accelerating up a small incline on the highway, going 76 miles an hour, and all the sudden my car lost power and was not gaining speed. I was in the left lane, with cars behind me and on the right of me and my engine seemed to die out.

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NHTSA #: 11492167
criticalENGINE
Filed: Oct 2022

I've had my engine replaced a month after having my car when I first got it about two years ago. I recieved the letter for the current engine recall about feburary of this year. My husband and I was o the highway when the end of march 2022 when my engine started knocking and the oil light came on.

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NHTSA #: 11488717
criticalENGINE
Filed: Sep 2022

Last year driving on a highway, my car suddenly lost power. I was able to coast another mile onto a 2 lane roadway, then it just died*every light on panel came on & went off. I was very lucky & very scared that no one rear ended me.

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NHTSA #: 11485581
criticalENGINE
Filed: Sep 2022

In our 2016 Kia the engine seized according to the mechanic at AAA. There was no warning. The car ceased operating going 45 miles per hour.

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NHTSA #: 11485118
criticalENGINE
Filed: Sep 2022

The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed her that the engine was consuming an excessive amount of engine oil. The engine was consuming one quart of oil every 700 miles.

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NHTSA #: 11484285
criticalENGINE
Filed: Aug 2022

There is a continuous buildup of carbon in the intake manifold system in the 2.0 engine causing stalling whenever accelerating from a stop, such as turning either way or accelerating across a road when using the power steering which uses up power while accelerating.

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NHTSA #: 11479706
criticalENGINE
Filed: Jul 2022

Vehicle lost power on highway going 70mph. Driver was able to safely exit to roadside. Popped hood and oil covering the engine bay.

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NHTSA #: 11473324
criticalENGINE
Filed: Jul 2022

7/3/22, 71,500 miles accrued on vehicle. While operating the vehicle, on an uphill grade after 5.7 miles of driving, sudden and abrupt knocking noise occurred. Knocking was intensified during acceleration.

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NHTSA #: 11472489
criticalENGINE AND ENGINE COOLING
FireFiled: Jun 2022

The contact owned a 2016 Kia Sorento. The contact stated that while driving approximately 20 MPH the vehicle suddenly lost automotive power and the check engine light had illuminated. After stopping the vehicle smoke and flames were present coming from under the hood.

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NHTSA #: 11469711
criticalENGINE
FireFiled: Jun 2022

My 2016 KIA SORRENTO caught fire. I was driving off of the highway, with no issues, when I heard a tapping noise. I stopped at the light, turned right, and as I started turning it suddenly sputtered and stopped.

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NHTSA #: 11468493
criticalENGINE
Filed: May 2022

This car repeatedly has had issues with using oil on a weekly basis and many times it has stalled in heavy traffic, one of which almost caused a collision. I have taken this in for numerous repairs. My most recent incident I was informed by my garage that my engine was now junk.

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NHTSA #: 11465400
criticalENGINE
Filed: May 2022

Driving 60mph, car seemed to be stalling under acceleration. Car was making a knocking sound from the engine. I was in a construction zone, with no shoulder/no pulloff.

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NHTSA #: 11464718
criticalENGINE
Filed: Jan 2022

This car is consuming oil at an alarming rate. There is not an oil leak on the ground or black smoke from the tailpipe. I have taken it into the shop and was informed that the oil consumption is in the acceptable range for Kia.

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NHTSA #: 11447233
criticalENGINE
Filed: Dec 2021

Total engine failure. Piston rods tore through engine block. Thankfully the vehicle did not catch on fire.

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NHTSA #: 11445150
criticalENGINE
FireFiled: Dec 2021

We drive, a lot. Across state. On highways.

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NHTSA #: 11444910
criticalENGINE
Filed: Dec 2021

On December 18, 2021, my 2016 Kia Sorento with approximately 20,100 miles, 2.4L Gasoline Direct Injection ("GDI") engine suddenly lost power on an eight lane Washington, DC area highway. The Malfunction Indicator Lamp (MIL) began to blink continuously.

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NHTSA #: 11444361
criticalENGINE
Filed: Dec 2021

Oil burns fast into catalytic converter. Dealer and corporation know of problem bit won't recall. Many people are complaining about the same thing.

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NHTSA #: 11442590
criticalENGINE
Filed: Dec 2021

My wife was driving to work when the engine lost power and started making a rattling noise. I took the vehicle to my trusted mechanic who informed me that the engine needs to be replaced due to excessive oil consumption. Not once did I receive any type of oil warning light on my dash informing me of an oil issue.

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NHTSA #: 11442478
criticalENGINE
Filed: Nov 2021

I was driving 85 MPH on the interstate and my engine lights started flashing (no engine light or oil light prior to this) and started slowing down. I got to the shoulder of the interstate and my car was making a terrible knocking noise. I have owned this car for 3 months.

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NHTSA #: 11440262
criticalENGINE
Filed: Oct 2021

On Saturday 10/23/2021, I picked up my car at Kia Ron Bouchard Lancaster MA. They explained to me that warranty coverage is only extended if the problem was presented in PI1802. That wasn't my problem.

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NHTSA #: 11437931
criticalENGINE AND ENGINE COOLING
Filed: Sep 2021

the car is very bad for manufacture the gasket rocker is in bad conditions almost fired my car the oil is allot the liquid inside the my motor .is allo the noise , the dealer can responsibility for recall because kia close the recall is not fair my car is 2016 is dangerous for my family and for my kids almost pay for this car 25,000.00thousand dollars .

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NHTSA #: 11434214
criticalENGINE
Filed: Sep 2021

In July on Highway my 2026 Kia Sorento blue up in blue smoke and stalked on busy multiple lanes of s highway… had to be towed to dealership…. Deakership let it sit fir 10-13 days after multiple text messsges…. Finally attempted to diagnose problem but not addressing blue smoke from tailpipe!!!!

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NHTSA #: 11431909
criticalENGINE
FireFiled: Aug 2021

In May 2021, my husband was driving the car and was bout 50 miles away from home when the engine caught fire. The car was towed to a repair shop where they confirmed the engine fire and stated the engine had thrown a rod. The car is only 5 years old and has 107,000 miles.

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NHTSA #: 11430428
criticalENGINE
Filed: Aug 2021

On 28 July 2021 at 16:44, While traveling 65 MPH on I70 west in Maryland the Kia Sorento started to smoke from the undercarriage and then under the hood. The Kia abruptly shut down and I was able to cost off the highway. The vehicle was towed to Dar Cars Kia of Frederick.

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NHTSA #: 11429950
criticalENGINE
Filed: Jun 2021

The vehicle stopped in highway traffic with no previous warning lights. Then the car was making a ticking sound & shut off after a restart attempt. Then it had to be towed to a Kia dealership & they stated it needed a engine after a thorough inspection.

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NHTSA #: 11421660
criticalENGINE
FireFiled: Apr 2021

ENGINE CAUGHT FIRE FOR NO APPARENT REASON WHILE AT A STOPLIGHT. ALL LIGHTS CAME ON THE DASHBOARD, ENGINE STARTED TO SMOKE. ONCE PULLED OVER LOWER ENGINE COMPARTMENT FIRE WAS NOTED. PROPER ROUTINE MAINTENANCE HAD BEEN PERFORMED THROUGH OUT LIFE OF OWNERSHIP

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NHTSA #: 11406728
criticalENGINE
Filed: Mar 2021

Uses and takes so much oil every 1-2 weeks. This should be recalled. I have to replace my spark plus because of the oil getting into them.

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NHTSA #: 11399888
criticalENGINE
CrashFiled: Jan 2021

COMPLETE ENGINE STALL WHILE DRIVING

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NHTSA #: 11386205
criticalENGINE
FireFiled: Nov 2019

Tl* the contact's family member owned a 2016 kia sorento. After driving approximately 15 miles and parking the vehicle, it suddenly caught fire under the hood. The driver quickly exited the vehicle.

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NHTSA #: 11282304
criticalENGINE
FireFiled: Nov 2019

Tl* the contact owned a 2016 kia sorento. The contact stated that a loud popping noise occurred, the vehicle started to smoke, and the temperature gauge overheated. Also, the check engine warning indicator illuminated.

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NHTSA #: 11278395
criticalENGINE
FireFiled: Oct 2019

I drove my kia sorrento from rochester ny to oswego ny without incident. I had no car trouble nor have I in the distant past. I parked in a lot and turned off the car.

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NHTSA #: 11268360
criticalENGINE
FireFiled: Apr 2019

The car was stationary with the engine running, waiting for about 2 minutes when I smelled a strong exhaust smell. I began to drive, and within 30 seconds smoke started coming from under the hood. I pulled over and stopped the engine just as flames came out from the right side of the hood.

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NHTSA #: 11193491
criticalENGINE
FireFiled: Oct 2018

Tl* the contact owned a 2016 kia sorento. While driving 75 MPH, the contact heard an abnormal noise and noticed black smoke coming from the rear of the vehicle. The contact pulled over and turned off the vehicle.

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NHTSA #: 11139706
criticalENGINE
FireFiled: Oct 2018

Tl* the contact owned a 2016 kia sorento. While operating the vehicle, the check engine indicator illuminated. The driver was alerted by another motorist that smoke was coming from the vehicle.

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NHTSA #: 11132836
criticalENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2018

While merging on to a highway, the vehicle lost propulsion, when gas pedal was pressed vehicle would not respond and accelerate. This happened while driving on a busy highway outside of boston and my wife narrowly avoided a significant crash with multiple vehicles due to the quick actions of other drivers.

NHTSA #: 11093688
criticalENGINE
Filed: Jan 2018

I was driving on rt 18 (hwy)in nj, going approximately 71 MPH when the engine siezed. I was able to put my hazards on and coast to the shoulder but had I just stopped, there would have been a horrific accident. The dealer service department advised that they found the oil to be a little dirty and that there were metal shavings found as well.

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NHTSA #: 11063683
highENGINE
Filed: Feb 2026

My 2016 Kia Sorento with 2.4L GDI Theta II engine began consuming excessive oil despite regular documented oil changes. At approximately 86,000 miles, the engine failed and requires full long block replacement. The vehicle has been at a Kia dealership for 5 months while I went back and forth with Kia Corporate.

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NHTSA #: 11721055
highENGINE
Filed: Feb 2026

The engine stalled while driving on the expressway. Myself and my daughter and her friend were in the car. The vehicle started right back up, and I was able to drive the car home (less than 2 miles away).

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NHTSA #: 11719383
highENGINE AND ENGINE COOLING
Filed: Feb 2026

The contact owns a 2016 Kia Sorento. The contact stated that after starting the vehicle, while driving to the residence, the coolant temperature gauge went from COLD to HOT. The contact inspected the vehicle and became aware that smoke was coming from the engine compartment.

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NHTSA #: 11715851
highENGINE AND ENGINE COOLING
Filed: Jan 2026

The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was idling at a red traffic light, the temperature gauge went from the normal engine temperature to HOT. The contact turned off the vehicle and allowed the engine to cool down, and the gauge returned to normal.

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NHTSA #: 11711093
highENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2025

Engine failed. Took car to Johnson City Kia dealership as advised by Kia of north America. The dealership said the engine failed due to carbon build up which is a problem with the engines, that it was not covered under warranty.

NHTSA #: 11702388
highENGINE
Filed: Oct 2025

The engine failed. Had a new engine put in the car. Driving the car home the car lost power on the interstate causing me to almost get hit by a semi trailer.

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NHTSA #: 11693009
highENGINE
Filed: Sep 2025

My KIA, engine just died. I was at a stop light, the light turned green I pressed on the accelerator to go and at the middle of the intersection the engine died. Not certain what had happened or why the engine would die.

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NHTSA #: 11688542
highENGINE
Filed: Sep 2025

got into my vehicle pushed button to start, could hear a clicking for the first few seconds, then clicking went away. Drove off, went approximately 0.30 mile at a stop light when started to go it stalled in the the middle of an intersection. No warning light no other warning of anything wrong with vehichle, no other warning signs that there could be anything wrong.

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NHTSA #: 11686785
highENGINE
Filed: Aug 2025

My son was driving on the hwy and a banging sound started- lights started flashing on dash and it lost speed. Stranded on road. Read that 2016 KIA SORENTO v6 engines have this prob but apparently ours doesn’t???

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NHTSA #: 11680780
highENGINE
Filed: Jul 2025

Driving in traffic at night. Engine suddenly began running erratically, lost power and died. Upon opening the hood I found oily coolant all over the engine compartment that had shorted out the engine electrical systems.

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NHTSA #: 11674599
highENGINE
Filed: Jul 2025

While driving on the highway, the vehicle engine began to shake violently. The check engine light came on. The car was driving normally prior to this moment.

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NHTSA #: 11670873
highENGINE
Filed: Jun 2025

My wife was taking my granddaughter to her dance recital on 06/14/2025 she went to pass a car and the Sorento started missing out then died. She had to get to the side of the road and call for help. Once I arrived, I noticed oil on the ground under the vehicle.

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NHTSA #: 11667829
highENGINE
Filed: Jun 2025

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle experienced a loss of automotive power. The contact was able to pull over to the shoulder of the road.

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NHTSA #: 11667387
highENGINE
Filed: May 2025

As I drove on the highway, the car made a loud rattling sound and all the lights on the dashboard lit up. I pulled over immediately and turned off my car. I let it sit for a few minutes and tried to turn it back on - it would not start.

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NHTSA #: 11661379
highENGINE
Filed: May 2025

Driving my KIA on a highway, no engine light came on and it slowed down and eventually turned off. Tried starting it and heard rattling noise. Had it towed to KIA dealer in Fargo, ND and told me it was normal wear and tear.

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NHTSA #: 11658600
highENGINE
Filed: Mar 2025

Without warning vehicle stalled. Started right up and had ticking sound at low RPM which went away. Oil change and next day same thing happened.

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NHTSA #: 11648580
highENGINE
Filed: Mar 2025

The contact owns a 2016 Kia Sorento. The contact stated that while his wife was driving into the driveway, the vehicle stalled. No warning lights were illuminated.

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NHTSA #: 11647509
highENGINE
Filed: Mar 2025

While driving my vehicle on a busy 7 lane highway the day after it was serviced by the Kia dealer, the engine died. There were no lights that flashed or warnings. I drifted into the left shoulder, which was the only place to get out of the traffic.

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NHTSA #: 11646868
highENGINE
Filed: Feb 2025

Engine died, mechanic said needs to be replaced due to no oil. Low oil light never illuminated. Oil was changed 6 months prior.

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NHTSA #: 11645333
highENGINE
Filed: Feb 2025

Received a notice of extended coverage regarding engine block concerns in September of 2024 took the vehicle in regarding a constant coolant smell when driving the vehicle. At that time the dealership checked out the vehicle and then proceeded to charge us for the appointment, even though the warranty extension clearly stated there was to be no cost incurred.

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NHTSA #: 11641841
highENGINE
Filed: Jan 2025

The contact owns a 2016 Kia Sorento. The contact stated while her husband was driving at an undisclosed speed, the engine seized. The driver attempted to restart the vehicle however, the vehicle failed to restart.

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NHTSA #: 11639960
highENGINE
Filed: Jan 2025

Car stalled in middle of road. Would not start. When did get it started told me there was engine problem.

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NHTSA #: 11638891
highENGINE
Filed: Jan 2025

I was driving my Car when it stalled the police helped me to get my car towed to my home I then had it towed to Gilbert Az Kia Dealership where it is now and waiting for Kia to approve Engine Replacement

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NHTSA #: 11637167
highENGINE
Filed: Jan 2025

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 70 MPH, the vehicle lost automotive power. The check engine, oil pressure, and the low tire pressure warning light was illuminated.

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NHTSA #: 11633745
highENGINE
Filed: Dec 2024

The contact owns a 2016 Kia Sorento. The contact stated while driving 20 MPH and making a left turn, the vehicle lost power. The accelerator pedal was depressed down to the floorboard; however, the vehicle failed to respond.

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NHTSA #: 11633196
highENGINE
Filed: Dec 2024

Vehicle check engine light came on, vehicle lost power, sputtered and died. Will not run. Towed to dealer.

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NHTSA #: 11633277
highENGINE
Filed: Dec 2024

Car only has 89K miles on it and is garaged and maintained. Went to run an errand yesterday and all of a sudden engine started knocking and sputtering. I then experienced loss of power and the engine light came on.

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NHTSA #: 11630041
highENGINE
Filed: Nov 2024

I was driving down the interstate and my car made a loud noise and then it lost power. I was able to steer it off the exit. Tried to start it it turned over but wouldn't start .

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NHTSA #: 11625301
highENGINE
Filed: Nov 2024

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated.

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NHTSA #: 11625242
highENGINE
Filed: Nov 2024

We were driving down [XXX] near Toledo Ohio during rush hour on our to Michigan, when the car, with no warning at all, stopped running. There were no lights on the dash, no warning at all. The car just stopped.

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NHTSA #: 11624916
highENGINE
Filed: Aug 2024

The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was started, the check engine warning light illuminated, with an abnormal sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a lack of engine oil.

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NHTSA #: 11607363
highENGINE
Filed: Jul 2024

Was driving the vehicle down the highway going about 65mph. Vehicle went into limp mode, check engine light came on and started flashing. There was no warning signs prior to this!

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NHTSA #: 11601322
highENGINE
Filed: Jun 2024

My engine made a loud knocking sound and started shaking I tried to start after car was cut off but noise was worse. I then called for roadside assistance from my insurance policy. My 100,00 mile warranty is not in effect.

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NHTSA #: 11593488
highENGINE
Filed: Jun 2024

I was driving on the highway and the vehicle stalled would not start again had it towed to local repair shop where I was told the engine was blown due to no oil in the car

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NHTSA #: 11593020
highENGINE
Filed: Jun 2024

The contact owns a 2016 Kia Sorento. The contact stated that while operating the vehicle, the vehicle lost motive power and would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed and determined that the timing chain had failed causing severe damages to the engine.

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NHTSA #: 11593035
highENGINE
Filed: May 2024

The contact's son owns a 2016 Kia Sorento. The contact stated while her son was driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that her son had not noticed any warning lights, and pulled over and stopped the vehicle.

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NHTSA #: 11590207
highENGINE
Filed: May 2024

On 12/15/2023 I was driving and my Car stalled as I was pulling in to my father’s RV Park and would not start again I went back next day and it started Then a Month later and I was on my way home from Costco and my car just stopped I had to have it Toed to my house it started the next day then on 04/01/2024 I went to the store and on the way home my Car just started making a loud noise like a rod is knocking I think my Engine is gone

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NHTSA #: 11589580
highENGINE
Filed: May 2024

I was driving and the car stopped working, was able to steer it and get it stopped in a safe spot. Would not start again. Towed to the local Kia dealership where I bought the car and they said the battery died.

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NHTSA #: 11588520
highENGINE
Filed: May 2024

Engine failure related to oil burning, no oil left in engine. Car became nonfunctional on state highway at highway speed, had to be pushed out of road and towed to mechanic. Last oil change <5000 miles prior to engine failure, 1000 miles and 2 months remained prior to recommended next oil change.

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NHTSA #: 11588320
highENGINE
Filed: Apr 2024

We are the second owners of a 2016 Kia Sorento, which we purchased at a KIA Dealership when it was under warranty. The car worked well and we maintained it with regular oil changes and tune ups, until one day the engine began making a loud sound and begin stalling. The car doesn't feel safe to drive, as we know the engine could shut down at any moment.

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NHTSA #: 11585723
highENGINE
Filed: Apr 2024

My two kids and I was driving in the vehicle at 60 MPH down [XXX] when the car started to make some noise and lost power. No warning lights came on, the vehicle began to slow just in the middle of the highway with a lot of traffic. Then the entire vehicle began to shake, no warning lights.

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NHTSA #: 11585370
highENGINE
Filed: Apr 2024

I purchased this vehicle in 2021, with about 82k miles on it. No problems were reported to me at that time and I did purchase the vehicle from an auto dealer. I have driven the vehicle approx.

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NHTSA #: 11585160
highENGINE
Filed: Apr 2024

Driving a 2016 Kia Sorento on I75 at 70 MPH, the engine experienced total failure with no warning lights. Towed to local Kia dealer who has it today. Dealer said it had total engine failure and the rods were severely knocking.

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NHTSA #: 11585242
highENGINE AND ENGINE COOLING
Filed: Apr 2024

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled while accelerating. The vehicle was able to be restarted after a short period of time but would not accelerate as needed.

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NHTSA #: 11583034
highENGINE
Filed: Apr 2024

I was driving down the road in a 45. My car started to have no power. I no warning came on.

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NHTSA #: 11582366
highENGINE AND ENGINE COOLING
Filed: Apr 2024

The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was idling in a drive-thru line, the engine temperature gauge increased to the "high" position and the engine overheated causing engine coolant to leak from the engine compartment with white smoke coming from the exhaust system.

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NHTSA #: 11580720
highENGINE
Filed: Mar 2024

I have filed a complaint with the South Carolina Attorney General which is pending and spoke with KIA Consumer Affairs twice about the failure of the Knock Sensor device which has caused engine failure in my 2016 KIA Sorento. I was told by KIA Consumer Affairs that the Upgrade Knock Sensor Campaign was mailed to the first owner of the vehicle in 2018 and was not replaced.

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NHTSA #: 11580170
highENGINE
Filed: Mar 2024

The contact owns a 2016 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud explosion was heard coming from the vehicle. The vehicle then lost motive power.

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NHTSA #: 11578903
highENGINE
Filed: Mar 2024

On Wednesday, March 6, 2024, I was driving my vehicle to work. I have a 12 mile commute and take both highways and local roads. When I started driving, I noticed that the engine would make a knocking/rattling sound when I accelerated.

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NHTSA #: 11578015
highENGINE
Filed: Mar 2024

The engine overheated. We were able to get to a place and stop. We continue to have overheating issues.

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NHTSA #: 11577231
highENGINE
Filed: Mar 2024

I was driving on an interstate coming down a mountain and my car stopped accelerating. The check engine light also began flashing. I glided along the interstate to the nearest exit.

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NHTSA #: 11577031
highENGINE
Filed: Mar 2024

My 2016 Kia Sorento 3.3 L V6 starting over heating and smoking and loss of power and would no start when it was running hot. In January of 2023. We towed the car to Kia and they could not find the problem told us we need to replace the thermostat for $1000 and that would fix the problem we left and had it towed away.

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NHTSA #: 11576669
highENGINE,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Filed: Mar 2024

Driving on freeway and car suddenly would no longer accelerate over 40mph. Pulled off the freeway and large amounts of white smoke was coming from the exhaust. Turned off engine, looked under the hood and saw engine coolant bubbling.

NHTSA #: 11574981
highENGINE
Filed: Feb 2024

While driving the car, the engine temperature started fluctuating and finally reached over temp. The engine failed. I towed the car to my mechanic and initially thought that the head gasket had blown.

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NHTSA #: 11574561
highENGINE
Filed: Feb 2024

Car was stalling like it was going to shut off. Took to a licensed mechanic where I'm being told that I have a faulty engine. Was told to take my Kia back to the dealership that I brought it from and if they give me kick back call corporate.

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NHTSA #: 11572273
highENGINE
Filed: Feb 2024

While accelerating on the turnpike after going through the tollbooth the engine seized with no warning. We were stranded. My family including my two small children were in the vehicle at the time.

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NHTSA #: 11571330
highENGINE
Filed: Jan 2024

The engine died as I was driving on the freeway at 70 MPH. My safety was at risk. I thank God the other drivers on the freeway were paying attention and as I slowly made it to the side of the freeway before it completely stopped rolling.

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NHTSA #: 11568566
highENGINE
Filed: Jan 2024

We were driving on us 40 west bound,engine slowed,and stopped,engine light came on,full of oil was just changed, was not low,temp was not hot, towed home aaa. We were in the middle of traffic,just luckey we were not killed in that heavy traffic

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NHTSA #: 11567166
highENGINE
Filed: Jan 2024

Cruise control was set on 60, went up a non steep incline I drive everyday and vehicle suddenly stopped functioning properly. Took off the cruise, step on the accelerator, no power and no response. Also no warning lights are on, no dash lights came on until I was able to stop the vehicle and shift to park.

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NHTSA #: 11566460
highENGINE,ENGINE AND ENGINE COOLING
Filed: Jan 2024

Engine stalled while driving on highway. Took it to a Kia dealer and had it diagnosed as an engine block/head gasket failure. I have documentation of service.

NHTSA #: 11563827
highENGINE
Filed: Jan 2024

To whom it may concern, I recently came across an article stating the NHTSA is investigating KIA about the faulty engine. I personally found out the hard way when my family vehicle, a 2016 KIA Sorento EX V6 3.3L V6 lost power on I75 while driving back from a trip to Disney World Orlando. I was able to pull aside but almost got hit by a speeding car.

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NHTSA #: 11563401
highENGINE
Filed: Dec 2023

Daughter was traveling at highway speeds (60 MPH) when engine loss all power and hard to merge over in lanes due to loss of speed and other traffic. Once to side of road found coolant blowing out of reservoir under hood. Towed to service station where they said head gasket blown on back cylinder bank.

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NHTSA #: 11561324
highENGINE
Filed: Dec 2023

On the morning of October 31st, 2022 I used my remote starter to warm the engine in my driveway for approximately 10 minutes, when I got into the car I noticed the air blowing was ice cold and when looked at the temperature gauge the needle was in the red. I allowed the engine to cool down for about an hour, checked the coolant level and found it empty.

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NHTSA #: 11561111
highENGINE
Filed: Dec 2023

while driving engine suddenly got hot and blew radiator hose causing overheating to engine cylinder head and leaking coolant. No warning light or gauge indicating coolant overheating. Car was towed to dealership and they indicated no safety recalls on this engine exists despite known common problems of head gasket failures and head bolts coming undone.

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NHTSA #: 11559825
highENGINE
Filed: Dec 2023

The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle stalled. The contact was able to push the vehicle off the roadway.

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NHTSA #: 11557947
highENGINE
Filed: Nov 2023

Last year before my 100,000 mile warranty was up, my vehicles engine light and oil light came on. This was following an oil change which was approximately 3000 in. I checked the oil to find out there was no oil.

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NHTSA #: 11557384
highENGINE
Filed: Nov 2023

Engine light come on and had someone to check it and they said recall on motor car has been using a lot of oil I put in one quart every two weeks the car is stalling and missing also

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NHTSA #: 11556085
highENGINE
Filed: Nov 2023

While driving car sputtered, was able to get to side of road. Turned car off, waited and then turned on again and was able to proceed, engine light on - got occasional performance issues. Kia dealer checked out and servicing, informed me of the oil was depleted issue and in need of substantial engine repair.

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NHTSA #: 11555799
highENGINE
Filed: Nov 2023

Engine stalled when merging in the freeway. Mechanic said that the engine stalled because there was not enough oil. I did an oil change a month prior, and no oil light indication came on until after the car broke down.

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NHTSA #: 11555039
highENGINE
Filed: Oct 2023

My car has been having high oil consumption. I have taken it to my Kia dealership. They informed me this is a problem with the make and model.

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NHTSA #: 11551321
highENGINE AND ENGINE COOLING
Filed: Sep 2023

The contact owns a 2016 Kia Sorento. The contact stated that while his wife was driving 50 MPH, the vehicle started overheating and then inadvertently lost motive power. No warning lights were illuminated.

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NHTSA #: 11547163
highENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2023

3.3 liter engine - no warning not part of recall or knock sensor per Kia - driving slow ( thank God ) just died . Towed to the dealer - hearing 3 different story’s ? Diagnosis ?

NHTSA #: 11539898
highENGINE
Filed: Aug 2023

Car engine suddenly started to fail, no power, engine knocking, died in traffics turning into an intersection extremely dangerous

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NHTSA #: 11539123
highENGINE
Filed: Aug 2023

I purchased a like new 2016 KIA Sorento with about 6000 miles on it. Maintenance was performed by Dealer on regular schedule. After appx 40,000 miles, early in 2021, I noticed obscene oil consumption, at least 1 quart every 325 miles.

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NHTSA #: 11539197
highENGINE
Filed: Aug 2023

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 70 MPH, the vehicle lost oil , the low oil and low fuel warning lights did not illuminate. The vehicle started to slow down and it made an abnormal noise and lost power.

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NHTSA #: 11536575
highENGINE
Filed: Jul 2023

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 40-50 MPH, the vehicle stalled. The vehicle was not drivable.

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NHTSA #: 11532670
highENGINE
Filed: Jul 2023

On Fathers Day, my 2016 Sorento had a flashing check engine light. I pulled it over and had it towed to the dealer I purchased it from. While they thought it was a knock sensor, they could not ensure that would fix the problem.

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NHTSA #: 11531006
highENGINE
Filed: Jun 2023

I became the proud owner of a 2016 Kia Sorento, which I got from Jerry Smith KIA in Burlington, Washington, in February 2020. This car has received prompt service for every maintenance item at the dealership where I bought it. Other than the expected wear and tear, I have never experienced any unneeded problems with the car.

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NHTSA #: 11525350
highENGINE
Filed: Jun 2023

On my way home from work I heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. The vehicle suddenly lost power the engine would not turn over. There were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss.

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NHTSA #: 11525523
highENGINE
Filed: May 2023

On my way home from work I heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. The vehicle suddenly lost power the engine would not turn over. There were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss.

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NHTSA #: 11521947
highENGINE
Filed: Apr 2023

111k mile car engine has had oil changed how it's suppose to going down the road an engine just lost power an now knocking from rod bairings almost causing a wreck on the highway

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NHTSA #: 11519575
highENGINE
Filed: Apr 2023

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated.

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NHTSA #: 11518840
highENGINE
Filed: Apr 2023

While driving on i95 the car suddenly stopped without warning. After getting the car towed twice, to find out the engine seized up after a mechanic took a look at it.

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NHTSA #: 11517750
highENGINE
Filed: Apr 2023

At an intersection, the vehicle’s engine died unexpectedly without warning. No lights or alarms. The vehicle would not start.

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NHTSA #: 11515467
highENGINE
Filed: Mar 2023

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced.

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NHTSA #: 11512941
highENGINE
Filed: Feb 2023

Driving home from dinner with a friend, we proceed on to intersection. We hear a loud sound, we find out once car has stopped we notice that there no longer any oil in engine. Call for a tow, and find out that our engine had blown a rod.

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NHTSA #: 11509445
highENGINE
Filed: Feb 2023

My car has 65,000.00. I keep the oil and filter maintained every 7,500 miles. I was driving the other day and went to exhilarate and my car starting shacking and made a loud bang, smoke came out everywhere.

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NHTSA #: 11509330
highENGINE
Filed: Feb 2023

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 65 MPH, there was an abnormally loud sound and then a knocking sound coming from the engine compartment. The contact stated that the vehicle was stalling with the oil warning light illuminated.

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NHTSA #: 11508761
highENGINE
Filed: Feb 2023

Engine lost power over night. No warning lights or other signs prior to it happening prior. One day it was running, the next it wasn't.

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NHTSA #: 11508172
highENGINE
Filed: Feb 2023

Traveling from Cheyenne, WY to Houston, TX my SUV overheated without warning and bubbling coolant sprayed everywhere. I was 200 miles south of Pueblo, CO in the middle of nowhere in New Mexico. I then had my SUV towed to the Kia dealership in Pueblo, CO and was informed I needed a total engine replacement.

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NHTSA #: 11507831
highENGINE
Filed: Feb 2023

My wife was driving the vehicle and the engine locked up because it had burned through all the oil in the vehicle. There was no warning lights to let us know it had low oil. The vehicle is available for inspection.

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NHTSA #: 11507868
highENGINE
Filed: Feb 2023

I was driving down the interstate going 80mph when all of the sudden the vehicle lost power. I had to dodge traffic and cross over into another lane to get to the side of the road I’m lucky I made it and nobody was hurt.

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NHTSA #: 11507395
highENGINE
Filed: Jan 2023

I had no warning lights come on all of a sudden steam and anti freeze blew from outside hood luckily I was right near home pulled in popped hood all Xtra antifreeze gone from back up container .had triple A tow to a mechanic as thought it was a hole in radiator or hose fell off.He got back to me and said there are exhausted gases in antifreeze and my head gasket is blown !Nothing ever gave me a clue just happened.He suggested towing to kia as only 70.000 miles and he said there is a leak either from head gasket bolt .but somehow this is a reason for kia as he has read many complaints the same as mine.not the knock sensor issue this is a whole new problem with v6 engine .so I owe 15,000.00 for a car that does no longer run kia will do nothing as had towed to dealership.what do I do?

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NHTSA #: 11503012
highENGINE
Filed: Jan 2023

Was driving my car and the engine began to knock and then died. Looked at the oil and there was no oil on the dip stick. No warning light ever came on that the oil was low!

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NHTSA #: 11502774
highENGINE
Filed: Jan 2023

The vehicle had 87000 miles. On two occasions the engine overheated , requiring a tow. After the 1st incident a local mechanic ran tests and thought the radiator cap needed replacing.

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NHTSA #: 11501559
highENGINE
Filed: Dec 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power. The check engine warning light was illuminated.

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NHTSA #: 11499259
highENGINE
Filed: Dec 2022

while I was driving on the road, the car installed. I pulled over on the shoulder and I started the car and the engine started knocking. I change the oil on the car regularly and on time.

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NHTSA #: 11495689
highENGINE
Filed: Nov 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced.

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NHTSA #: 11495175
highENGINE
Filed: Nov 2022

While driving down the road at highway speeds, the engine died. Losing power brakes and steering. I was able to move over to the shoulder.

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NHTSA #: 11494973
highENGINE
Filed: Nov 2022

The contact owns a 2016 Kia Sorento. The contact stated that the vehicle was taken in for a routine oil change. After the vehicle was retrieved, while driving at an undisclosed speed, the vehicle failed to accelerate as needed.

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NHTSA #: 11493621
highENGINE
Filed: Nov 2022

Car stalled on the major freeway at highway speed at 65 MPH. With no advanced warning lights on dash. Lost power and stalled.

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NHTSA #: 11493567
highENGINE
Filed: Nov 2022

The contact owns a 2016 Kia Sorento. The contact stated while driving 35 MPH, the engine made abnormal knocking sounds before the vehicle stalled. The check engine warning light was illuminated.

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NHTSA #: 11492896
highENGINE
Filed: Oct 2022

The vehicle was running great then without any warning it stalled. I started it back up and the engine began knocking horribly. I got a diagnostic test done at Auto Zone and was told that I had a bad sensor in my engine.

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NHTSA #: 11490402
highENGINE
Filed: Oct 2022

2016 Kia Sorento with 123K miles with all recall completed and maintained. We were driving on backroad where all traffic were diverted because of highway 101 closure when the car suddenly have the MIL blinks then stalls and would not start back up again.

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NHTSA #: 11488653
highENGINE
Filed: Oct 2022

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 30 MPH, the vehicle lost power and stalled. The contact was able to maneuver the vehicle off the road when the check engine warning light, the oil pressure warning light, and an unknown warning light illuminated.

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NHTSA #: 11488195
highENGINE
Filed: Sep 2022

The engine and yes it is available for inspection The Car stalled at a red light at a busy intersection on my way to work I was afraid I was going to be hit The car is at a mechanic shop There was no warnings lights it all the sudden started tapping and then stalled and would not crank back up

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NHTSA #: 11486204
highENGINE
Filed: Sep 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. While inspecting under the hood of the vehicle, there was smoke, steam, and fluids coming from the vehicle.

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NHTSA #: 11484469
highENGINE
Filed: Aug 2022

The check oil light keeps turning on then turning off. For the last 2 oil changes which are done every 3000 miles with high mileage oil the oil has been non existent. When you pull out the oil it is dry!

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NHTSA #: 11481252
highENGINE
Filed: Aug 2022

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 55 MPH, the vehicle lost power and decelerated to 25 MPH. The contact stated no warning light was illuminated.

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NHTSA #: 11480749
highENGINE
Filed: Aug 2022

oil burning reported to freehold kia numerous times car broke down on road needed to be towed

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NHTSA #: 11480343
highENGINE AND ENGINE COOLING
Filed: Aug 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 65 MPH, the vehicle stalled. There were no warning lights illuminated.

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NHTSA #: 11479839
highENGINE
Filed: Aug 2022

The engine is making a hammer noise when you try to get past 2000rpm. Which has to do with the piston rod system. This will be to be towed if being inspected.

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NHTSA #: 11478519
highENGINE
Filed: Aug 2022

There has been an ongoing issue nationwide with the Kia Sorento’s engines. I have been dealing with a burning oil issue and engine issue for months. I spent over 800.00 a few months ago on the oil issue that is still no better today.

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NHTSA #: 11478266
highENGINE
Filed: Jul 2022

My car began knocking and then it slowed down. It stalled as I pulled off the road and won't start. I had it towed and the mechanic said there was "glitter in the oil".

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NHTSA #: 11475145
highENGINE
Filed: Jul 2022

I reported a complaint on 1/24/2022. I had to replace my engine. I actually had to borrow the money.

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NHTSA #: 11472016
highENGINE
Filed: Jun 2022

I was driving my 2016 Sorento when I noticed a knocking coming from the engine. I took it to get serviced the next day and the check engine light came on as I was driving to get the oil changed. Mechanic at the oil change establishment checked the code and told me that it said the cam shaft was out of alignment.

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NHTSA #: 11471191
highENGINE
Filed: Jun 2022

Last weekend we were driving our 2016 Kia Sorento with 111,000 miles on the highway. It started to lose acceleration and I had to pull of on the side of the highway. The vehicle started smoking and antifreeze leaked out all over the right side of the vehicle.

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NHTSA #: 11468679
highENGINE
Filed: Jun 2022

Vehicle cranked but didn't start after sitting for a few hours. Vehicle was towed to kia dealership. Dealer advised piston ring failed and engine lost compression.

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NHTSA #: 11467721
highENGINE
Filed: Jun 2022

I was driving entering a highway accelerating and my car just died; the engine and oil light came on and there was no power. There were NO warning lights or indication that there was any problem. I managed to get over and off the busy highway by coasting and was in fear for my safety.

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NHTSA #: 11467295
highENGINE
Filed: Jun 2022

After only six months, my 2016 Kia Sorento suddenly lost power while I was driving on the freeway, after my trusted, local mechanic ran a diagnostic, he told me that my car was done for but Kia would stand behind their product, they have a 100,000 mile or ten year warranty for their vehicles.

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NHTSA #: 11467185
highENGINE
Filed: Jun 2022

The contact owns a 2016 Kia Sorento. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated.

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NHTSA #: 11466956
highENGINE
Filed: May 2022

While driving on I-35, going 75 miles an hour the engine locked. No warning lights came on, just completely shut down. Unable to pull to the side of the highway.

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NHTSA #: 11463973
highENGINE
Filed: Mar 2022

Oil burning fast, oil light never came on to notify me of low oil levels. Car stalled and is now making knocking sounds. I have to have my car towed to the dealership to see what is wrong with it.

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NHTSA #: 11459174
highENGINE
Filed: Mar 2022

Driving on the highway, the check engine light came on and the car began running rough. I pulled over off the highway as soon as I could and had the car towed. I was told the car has no compression on cylinder 3 and has codes P0300, P0301, and P0303.

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NHTSA #: 11455353
highENGINE AND ENGINE COOLING
Filed: Feb 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving uphill at 30 MPH, the vehicle started making abnormal loud clunking sounds and stalled. The contact stated that as the vehicle started rolling backwards, he depressed the brake pedal, parked the vehicle, and engaged the parking brake.

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NHTSA #: 11450796
highENGINE
Filed: Jan 2022

The purpose of this complaint is to ask for help to get my 2016 Kia Sorento engine problem fixed. The engine oil consumption issue is a known issue. My check engine light started flashing and the vehicle went into Limp Mode.

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NHTSA #: 11449195
highENGINE
Filed: Jan 2022

The contact owns a 2016 Kia Sorento. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact pulled over and had the vehicle towed to her residence.

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NHTSA #: 11448884
highENGINE
Filed: Jan 2022

The contact owns a 2016 Kia Sorento. The contact stated while driving 65 MPH, the vehicle stalled without warning. The contact called the local dealer and was informed that they were totally booked up.

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NHTSA #: 11448683
highENGINE
Filed: Jan 2022

I was accelerating to pass another vehicle, and when I got passed the other car, my engine shut off. I could not accelerate. All I could do was coast to the shoulder.

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NHTSA #: 11448023
highENGINE
Filed: Jan 2022

Vehicle has been burning a quart of oil every 1000 miles. Last week the engine light came on. I checked the oil and added 2 quarts.

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NHTSA #: 11447738
highENGINE
Filed: Jan 2022

Pulled up to stop sign car stalled. Would not turn over. After a while it started, but was knocking.

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NHTSA #: 11445814
highENGINE
Filed: Dec 2021

Driving on highway, vehicle lost power. Ultimate diagnosed as a seized engine. Car was towed to our mechanic.

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NHTSA #: 11445755
highENGINE
Filed: Dec 2021

I own a 2016 Kia Sorento with the 2.4L that is supposed to have a lifetime warranty on the engine due to the class action law suit apparently Kia which refuses to honor.

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NHTSA #: 11444343
highENGINE
Filed: Dec 2021

have a 2016 kia Sorento, 4 cylinder, 2.4 L engine with 74.5k miles. The ecu upgrade was performed in 2019. This month while driving, the engine lost power and the car would shudder.

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NHTSA #: 11442609
highENGINE
Filed: Dec 2021

The 2016 Kia Sorrento we drove for 6 months, odometer reading under 82 000 mi had complete engine failure with no warning. It started to rattle when shifting to a new gear and completely broke down on the way to the dealership the next day. The Kia Dealer has confirmed the engine failed.

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NHTSA #: 11442301
highENGINE
Filed: Nov 2021

My vehicle without any warning whatsoever, completely shut down while driving in interstate traffic. This was a very dangerous thing to happen while driving on a busy interstate. I was able to get to the side of the road but the vehicle would not start.

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NHTSA #: 11441704
highENGINE
Filed: Oct 2021

Basically my car stalled on me while driving on the feeder of the freeway. I had all three of my children inside the car so luckily nothing bad happened when my car died. I had to tow my car to a mechanic who later informed me that my engine had pieces of metal inside it.

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NHTSA #: 11437892
highENGINE
Filed: Oct 2021

My car had no warning light on the vehicle. However while my husband was driving 80 MPH on the engine started making a loud noise and stalled on the interstate. After research and taking it in for a diagnosis test its came back that the engine is rapidly burning oil and did not notify us when we were low on oil.

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NHTSA #: 11437347
highENGINE
Filed: Oct 2021

After accelerating from a stop, the engine started making a loud clunking noise and was losing power. The vehicle was towed to a certified Kia dealership where it was determined to be a rod bearing failure in the engine. The engine needs to be replaced and is not covered under any warranties due to a sensor not being updated.

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NHTSA #: 11437363
highENGINE AND ENGINE COOLING
Filed: Sep 2021

The contact owns a 2016 Kia Sorento SX. The contact stated while driving at 65 MPH, the vehicle inadvertently became overheated and he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated.

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NHTSA #: 11434099
highENGINE
Filed: Jul 2021

Two weeks ago, my 2016 Kia Sorento 3.3L V6 AWD just all of a sudden sounded like something was breaking under the hood. There were no symptoms prior to the failure, and no warning messages or lights. Luckily, I was able to safely get off the main highway as soon as I heard the noise.

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NHTSA #: 11424829
highENGINE
Filed: Jul 2021

Vehicle shut down unexpectedly in the middle of street. Vehicle was towed to mechanic shop per request of dealership vehicle was purchased at. Mechanic later found metal shavings scattered through out engine.

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NHTSA #: 11423172
highENGINE
Filed: Jun 2021

I was driving down the highway no warning lights displayed loud sound came from engine and died immediately. Car would not restart. Had it towed to a Kia dealership and they said there was a hole in the back of the engine and it needs to be replaced.

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NHTSA #: 11422684
highENGINE
FireFiled: Jan 2020

Tl* the contact owns a 2016 kia sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was towed to an independent mechanic to be diagnosed.

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NHTSA #: 11301533
highENGINE
Filed: Sep 2019

During a routine oil change, my 2016 kia sorento had no oil on the dipstick. I've used synthetic oil with every change since buying the sorento new. With the engine light showing up, the error code suggests replacing the intake camshaft position sensor.

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NHTSA #: 11255717
highENGINE
Filed: Jul 2019

Tl* the contact owns a 2016 kia sorento. While driving various speeds, the vehicle stalled without warning. The vehicle was towed to lokey kia (27960 us-19, clearwater, fl 33761, (888) 458-9360) where it was diagnosed that the transmission and computer module needed to be replaced.

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NHTSA #: 11240263
highENGINE
Filed: Jun 2019

Vehicle started to make knocking sound when driving. They knocking got louder with acceleration. Took vehicle home and checked the engine and oil.

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NHTSA #: 11219836
highENGINE
Filed: Mar 2019

I am writing to you in regards to my 2016 sorento engine failure back in june of 2018. The engine failed without warning on the highway and had to be towed to the nearby dealership. I was denied engine replacement under the warranty because I was unable to provide oil service records.

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NHTSA #: 11183481
highENGINE
Filed: Jan 2019

Staring in january 2017 (purchased may 2016) at around 16k the car stalled several times in traffic and would not accelerate. No warning light or anything. Within a minute the car began to work as normal.

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NHTSA #: 11172325
highENGINE
Filed: Jan 2019

Staring in january 2017 (purchased may 2016) at around 16k the car stalled several times in traffic and would not accelerate. No warning light or anything. Within a minute the car began to work as normal.

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NHTSA #: 11172326
highENGINE
Filed: Jan 2019

On september 3, 2018, while driving our sorento, there was a loud knocking noise that started under the hood. We pulled up the uvo information on the dash and it did not display any errors. Drove the car home and had to have the car towed the next morning to the nearest kia dealership.

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NHTSA #: 11170577
highENGINE
Filed: Aug 2018

We bought our car from carvana june 19, 2018. On june 27th the vehicle wasn't responding to acceleration. It was stalling.

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NHTSA #: 11121787
highENGINE
Filed: Jan 2018

I was driving my vehicle up a hill with my 2 young children and the car just turned off. I was unable to push the brake. No engine light or oil light or anything came on!

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NHTSA #: 11062264
highENGINE
Filed: Oct 2017

Vehicle stalled while driving with speed on normandie ave in torrance call triple for them to tow it to kia dealer. Received a called from dealer saying the engine blown out. At 50000 miles.

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NHTSA #: 11033167
highENGINE
Filed: Nov 2015

Tl* the contact owns a 2016 kia sorento. While driving 5 MPH, the vehicle stalled in the middle of an intersection. The contact lost all power to vehicle.

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NHTSA #: 10806192
mediumENGINE
Filed: Feb 2026

3 times head gasket has been replaced and repaired and every time oil is changed, they say I am losing oil

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NHTSA #: 11716762
mediumENGINE
Filed: Dec 2025

Engine suddenly started making a lot of clattering noise. Oil consumption has been extremely high! Mechanic stated engine needs replaced.

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NHTSA #: 11705186
mediumENGINE
Filed: Nov 2025

Lost motor power while driving. No warning light before engine failure.

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NHTSA #: 11701987
mediumENGINE
Filed: Nov 2025

My 2016 KIA SORRENTO consumed all oil resulting in engine (3.3L Lambda II) failure within 72 days (3,442 miles driven) of Kia dealer service department complete inspection and service (including oil).

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NHTSA #: 11699308
mediumENGINE
Filed: Nov 2025

Around 140k miles the engine started to randomly overheat. We changed the serpentine belt as well as all hoses. The engine then started to burn large quantities of oil.

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NHTSA #: 11697525
mediumENGINE
Filed: Sep 2025

While driving the vehicle started making loud engine noises. Contacted the extended warranty department and got the car in the shop. The engine had blown and had metal in the oil pan and oil filter.

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NHTSA #: 11689313
mediumENGINE
Filed: Sep 2025

The intake valve cam Engine Variable Valve Timing (VVT) Sprocket pin wasn't properly seated in the phaser and worked its way out. Additionally, the corresponding hole in the camshaft was machined too deep, allowing the pin to completely depart the phaser and move into the camshaft.

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NHTSA #: 11689528
mediumENGINE
Filed: Sep 2025

I am receiving an engine problem on uvo. I took it to autozone to run a diagnostic test and states cam sensor engine problem. It is using excessive oil.

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NHTSA #: 11689179
mediumENGINE
Filed: Sep 2025

Just bought the car, was perfectly fine during the test drive, no lights on or engine codes present. On my way home check engine light came on showing code P0420 , catalyst system efficiency below threshold (bank 1), saying the catalytic converter needs to be replaced.

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NHTSA #: 11687231
mediumENGINE
Filed: Sep 2025

Engine seized up while driving. I had just visited the dealership and had 5 RECALLS done.

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NHTSA #: 11686329
mediumENGINE
Filed: Jun 2025

Possible Head Gasket Failure, present problems Coolant leak, scent of coolant, oil leaks, overheating, hydrocarbons where found in cooling system, Engine failed Coolant pressure test. Complete engine may need to be replaced.Car presently has 74,000 miles break down reported at AllStar Kia, San Bernardino, Ca 92408 on May 29, 2025. 909-763-4740 Victor Morales & Joe West.

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NHTSA #: 11667186
mediumENGINE AND ENGINE COOLING
Filed: Jun 2025

The contact owns a 2016 Kia Sorento. The contact stated that upon starting the vehicle, the vehicle shuddered and made an abnormal sound. Additionally, the contact stated that the vehicle vibrated while being turned off.

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NHTSA #: 11666610
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2025

1) I bought this car in October 2021, when it had ~79,000 miles on it. After ~2,000 miles, it showed a low engine oil sign, and it has been showing this issue since then, I.e., I have to change my oil/filter after every ~2000 miles. It has incurred a huge cost.

NHTSA #: 11663304
mediumENGINE
Filed: Mar 2025

Starting getting rid of coolant and engine oil and starting smoking really bad out of nowhere .. had to park it and haven’t drove it since unfortunately … need it fixed

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NHTSA #: 11651210
mediumENGINE
Filed: Feb 2025

Engine started knocking after an oil change. Taken to a Kia dealership, where they are refusing to fix the car, even with the class action lawsuit with a lifetime warranty on the engine. Engine needs to be replaced.

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NHTSA #: 11643801
mediumENGINE
Filed: Jan 2025

Failed engine - piston rings broke randomly while driving down the road. Fourth cylinder not holding any compression. Not even 100k miles on the vehicle.

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NHTSA #: 11636300
mediumENGINE
Filed: Dec 2024

I was driving on the Thruway and suddenly my check engine light came on and a large plume of black smoke came from the exhaust. The car was misfiring badly. I nursed it home and the next day took it to my mechanic, hoping it was a coil or plug.

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NHTSA #: 11633167
mediumENGINE
FireFiled: Dec 2024

The engine was smoking. I had smoke coming through the vents in my car. The turbo is leaking and now it’s dangerous to drive.

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NHTSA #: 11631291
mediumENGINE
Filed: Dec 2024

Blown head gasquet and stripped head bolts repaired 2023 Blown engine December 2024

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NHTSA #: 11630644
mediumENGINE
Filed: Nov 2024

There is a problem with the engine in my Kia. I believe that this is a similar problem to other recalled Kia vehicles from the same production year, 2016, that caused metal to be present in the engine. My local Kia dealership informed me that I need a new engine due to this issue, after other issues had been ruled out as the cause of continued check engine light warnings were fixed.

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NHTSA #: 11626960
mediumENGINE
Filed: Nov 2024

In our experience, roughly 1 quart of oil is displaced per 500 miles. Kia corporate stated that the vehicle does not display any safety concerns and would not honor the recent 150k warranty. After speaking with the service manager and consulting with the Kia dealership mechanics for proper diagnosis, the manager shared that there are several premature failures with engine components.

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NHTSA #: 11626294
mediumENGINE
Filed: Nov 2024

We purchased our 2016 Kia Sorento brand new in 2015. From the start, we had problems with the car burning oil at a rapid rate. We would get an oil change and less than 2,000 miles later the oil would be very low.

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NHTSA #: 11625713
mediumENGINE
Filed: Oct 2024

On [XXX] was driving home approx. 30mph all of a sudden my 2016 Kia Sorento EX loss power! Vehicle went into limp mode and no lights came up on the display at all.

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NHTSA #: 11622488
mediumENGINE AND ENGINE COOLING
Filed: Oct 2024

The contact owns a 2016 Kia Sorento. The contact stated that while driving at a low rate of speed, the oil warning light flashed on the instrument panel. The vehicle was taken to an independent mechanic where the contact was informed that the engine was consuming oil at an excessive rate.

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NHTSA #: 11619396
mediumENGINE AND ENGINE COOLING,ENGINE
Filed: Oct 2024

The contact owns a 2016 Kia Sorento. The contact stated while driving 60-65 MPH, the temperature gauge was fluctuating from Normal(N) to Hot(H) very quickly. The contact pulled over to the side of the road and allowed the engine to cool down.

NHTSA #: 11618101
mediumENGINE
Filed: Jul 2024

Engine rapidly burns and leaks motor oil. Can lose more that a quart a week in an engine that holds 5 quarts and has about 60k miles. Metal fragments found in every oil change while consistently topping off between each change.

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NHTSA #: 11600642
mediumENGINE
Filed: Jun 2024

The engine seized while driving. No check engine light turned on or oil pressure light illuminated prior to seizure. This happened on 5/11/2023.

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NHTSA #: 11597298
mediumENGINE
Filed: Jun 2024

Engine failed due to apparent head gasket leak. Incident happened on [XXX] near Richmond, Kentucky. Failure of engine caused loss of speed and power.

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NHTSA #: 11597360
mediumENGINE
Filed: Jun 2024

Was driving down the street no lights on the dashboard no overheating no warnings whatsoever and I heard a click and the engine just went out and the Dashboard lit up if this had happened on the expressway, it could’ve been very dangerous It appears the engine is seized, but it had oil . Apparently, this is become a common problem with this vehicle. Once they hit over 100,000 miles.

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NHTSA #: 11595479
mediumENGINE
Filed: Jun 2024

I was burning oil in my car. I had put oil in my sorento every 1000 miles. I had ask the service dept about when I had 92000 miles.

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NHTSA #: 11595263
mediumENGINE
Filed: Jun 2024

The engine seized without any warning. There was no sounds no smoke no anything that would indicate a issue with the engine. After engine failure come to find out that there is a little over three quarts of oil missing with no leak and no warning light came up on the dash, which if it had it would have saved me from having this happened where they now want me to replace the engine.

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NHTSA #: 11593756
mediumENGINE
Filed: May 2024

My 2016 kia Sorento has had oil consumption issues, I have got regularly services, I have had a tune-up, fixed leaky valves and still needed to add oil to my car 3 weeks after an oil change. 4/28/2024 I was traveling down a busy highway and suddenly my car shut off at 65 MPH, that could have killed others and myself had I not been in the far right lane. My mechanic said my engine was gone.

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NHTSA #: 11591113
mediumENGINE AND ENGINE COOLING
Filed: May 2024

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart.

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NHTSA #: 11590364
mediumENGINE
Filed: May 2024

Cylinder head gasket of my 2016 Kia Sorento is going bad due to a manufacturing issue. One of Kia representatives informed me of this issue and created a case. She stated that the company would make sure that the head gasket sealants were my issue by a mechanic at the dealer, and my car would be covered by KIA.

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NHTSA #: 11588788
mediumENGINE
Filed: May 2024

Going 70 on the interstate luckily I was in the right hand lane when my motor just died!now my motor is fried knocking had it at the shop two weeks prior for oil problems said it was the valve head gasket took it to get fixed now a few weeks later I now longer have a warranty I'm 5 thousand Over it I still owe money for something I have to put more money into!

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NHTSA #: 11588447
mediumENGINE
Filed: May 2024

Check engine coming on intermittently. Took to Kia dealership for service and diagnosis. Was told the code came up for “Camshaft timing issue” and the recommendation was to replace engine completely!

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NHTSA #: 11586818
mediumENGINE
Filed: Apr 2024

Engine Failure. The vehicle is available for inspection. Engine Failure while driving put my own and children's lives at risk.

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NHTSA #: 11583858
mediumENGINE
Filed: Apr 2024

I have been the first owner of my Kia Sorento car and it has always been well maintained. The oil change has always been done on time. I was driving on the highway going 65mph when out of nowhere the check engine started flashing, a rattling noise started, and I noticed it wouldn’t accelerate.

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NHTSA #: 11581616
mediumENGINE
Filed: Mar 2024

Check engine light turned on. The crankshaft has given out and the mechanic confirmed it needs a new engine. Cylinders 2&4 are misfiring.

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NHTSA #: 11577824
mediumENGINE
Filed: Mar 2024

In December 2022 while driving at various speeds, the vehicle began to overheat. No warning lights illuminated. I pulled over and let the engine cool down.

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NHTSA #: 11577302
mediumENGINE
Filed: Mar 2024

My 2016 Kia Sorento burns excessive amount of oil and Kia fails to fix the problem regardless of the warranties on the vehicle. The engine was never inspected by the dealer!

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NHTSA #: 11575680
mediumENGINE
Filed: Mar 2024

Car excessively burns oil. Within 1,000 miles burned through about 4qts of oil with no type warning light. Refilled with 4 more quarts then burned within 3 weeks of average driving.

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NHTSA #: 11575693
mediumENGINE
Filed: Mar 2024

My started leaking oil prefusly one day. Started car went down the street 5 mins and came back . My drive way has puddles of oil.

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NHTSA #: 11574986
mediumENGINE
Filed: Feb 2024

My name is [XXX] Owner of KIA SORENTO 2016 V6 At the begging of this year in early January , my automobile starting showing extremely overheating conditions.

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NHTSA #: 11574709
mediumENGINE
Filed: Feb 2024

The Engine failed at 79,000 miles due to the known defect with their 2016 Kia Sorento engines. Kia is unwilling to honor their recall due to not completing what they refer to as a Product Improvement prerequisite.

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NHTSA #: 11574167
mediumENGINE
Filed: Feb 2024

Engine failed Kia decided that part is Not covered under warranty and dealer expects us to pay $6500 This car is only 8 years old, 88,500 miles. How can Kia sell faulty engines and still expect someone to pay outrageous price to repair their junk cars?!

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NHTSA #: 11573972
mediumENGINE
Filed: Feb 2024

Driving loud pop and crunch white smoke loss of power vehicle would not start after found prices of head underneath vehicle. Known issue with the 3.3 leaking coolant into engine and failing

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NHTSA #: 11573264
mediumENGINE
Filed: Feb 2024

Son's vehicle began overheating, so he took to his mechanic. Determined that the thermostat in the cooling system was bad and replaced it. About a week later (2/2/24), sitting at a stoplight, car began to overheat again.

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NHTSA #: 11572838
mediumENGINE
Filed: Feb 2024

I bought this vehicle 2/1/24. I have taken to Valvoline for the past 5 oil changes. On each receipt it showed an engine oil leak.

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NHTSA #: 11572666
mediumENGINE AND ENGINE COOLING
Filed: Feb 2024

The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle was overheating. The contact veered to the side of the road.

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NHTSA #: 11572309
mediumENGINE
Filed: Feb 2024

I was driving 78 MPH on the interstate when my car did a hard snatch and I thought I hit something in the road I didn't see. I looked in rearview mirror and saw white/blue smoke and I looked down and all the dash lights started coming on. I slowed down and pulled off the side of the road and the engine turned off before I put it in park.

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NHTSA #: 11571987
mediumENGINE
Filed: Feb 2024

The coolant system depressurizes due to steel head bolts into the aluminum block. While driving, the coolant system released all pressurized coolant out of the coolant overflow tank. The engine began to overheat without warning in the middle of traffic while transporting children.

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NHTSA #: 11570767
mediumENGINE
Filed: Jan 2024

I am experiencing coolant leaks possibly due to head gasket or engine bolt malfunction. I have received and extended warranty letter from kia but the dealers are saying kia has not provided a solution. The extended warranty is for 15 year/180,000 miles.

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NHTSA #: 11567263
mediumENGINE
Filed: Jan 2024

There are many complaints about head gasket leaks. I have a head gasket leaks with 150,000 miles.

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NHTSA #: 11566981
mediumENGINE
Filed: Jan 2024

Head bolts come lose causing head gaskets to leak. Vehicle is losing coolant internally. My safety is at risk for now I have no vehicle to drive to get me to and from work, in order to afford food and housing, causing me to have a poor mental state, of which may or may not have a negative effect on my well-being.

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NHTSA #: 11567116
mediumENGINE
Filed: Jan 2024

My car was overheating and no coolant was leaking. Took it to a Kia dealership and they said that it was due to failed head bolts warping the heads and damaging the block. They said they need to replace the engine and that this is an issue with 2016-2017 Kia Sorento.

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NHTSA #: 11566027
mediumENGINE
Filed: Dec 2023

Oil Consumption issue in which the oil is burning in in the engine. It's a known issue KIA acknowledges however; will not recall to replace the engine. My car has gone through the oil consumption test which they acknowledged it is consuming oil but would cost 1600 to correct a 92% success rate.

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NHTSA #: 11561977
mediumENGINE
Filed: Dec 2023

I’ve had my 2016 KIA Sorento for a month. The engine locked up. So, I would like for it to be repaired at no cost to me since it was within the 30 period of purchase.

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NHTSA #: 11558035
mediumENGINE
Filed: Nov 2023

My 2016 Sorento LX is consuming 3quarts of oil in 1000 miles, I have asked the dealership and mentioned this to them and now after warranty is over they finally did oil consumption test and my car needs a new engine, I was told it could blow up at anytime, I have all maintenance papers and was told I would have to pay $7,000 to replace engine

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NHTSA #: 11557313
mediumENGINE
Filed: Nov 2023

due to low oil pressure the timing chain failed causing immediate loss of power. The call was then rolled off the highway at idle speed creating a hazard while this was being done. There were no warning lamps prior to incident.

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NHTSA #: 11556022
mediumENGINE
Filed: Nov 2023

Engine began regularly overheating. Problem began in May 2023. No warning lights, other than the temperature gauge going up.

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NHTSA #: 11555446
mediumENGINE
Filed: Nov 2023

2016 Sorento 3.3L with approximately 136,000 miles on it. Did not have heat. Diagnosed with low coolant and possible head gasket leak due to loose head bolts.

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NHTSA #: 11555309
mediumENGINE
Filed: Nov 2023

2016 Kia Sorento SX 3.3l engine failure at 87k miles. Head bolts backed out. Kia dealership verified the issue.

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NHTSA #: 11554608
mediumENGINE
Filed: Oct 2023

The engine threw a rod while driving on a flat stretch of US HWY 285. The vehicle is available for further inspection if needed. The engine has 61,300 miles on it.

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NHTSA #: 11552514
mediumENGINE
Filed: Oct 2023

Vehicle is burning excessive amounts of oil. The check engine light nor low oil light has came on and vehicle was (4) quarts low (according to independent mechanic). Was told by KIA dealership that they would not repair unless the engine was completely blown up.

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NHTSA #: 11552265
mediumENGINE
Filed: Oct 2023

Car started making a knocking noise and before I could pull over the car shut off. Told now engine needs to be replaced. Kia could not look at it until November 1st and will not give us a car to use.

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NHTSA #: 11550698
mediumENGINE
Filed: Oct 2023

Engine burned oil with no warning lights. Engine failed on highway with no warning lights. Regular maintenance and oil change done to vehicle, this was not negligible.

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NHTSA #: 11548860
mediumENGINE
Filed: Oct 2023

premature engine failure due to excessive oil consumption, without indication from warning light of low oil. Checked my oil and registered 0 on the dip stick. the engine knock became present pulling into my driveway

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NHTSA #: 11548569
mediumENGINE
Filed: Oct 2023

The contact owns a 2016 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine consumed 2 quarts of oil for every 1,000 miles driven.

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NHTSA #: 11548144
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2023

this vehicle is a match box waiting to kill someone. I've been reporting these problems an nobody has follow up. on 08/20/2023 fuel pump had to be replaced after fumes coming into vents report one on 06/03/2023 issue happened again, 0n 09/04/2023 engine went out.

NHTSA #: 11546630
mediumENGINE
Filed: Aug 2023

The contact owns a 2016 Kia Sorento. The contact stated that she noticed that the temperature gauge was continuously fluctuating. The contact checked the oil level and noticed that there was no oil in the vehicle; even though the engine oil had been changed two weeks prior.

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NHTSA #: 11538902
mediumENGINE
Filed: Aug 2023

My engine was replaced under the recall approx 10,000km ago. Now, my car is over heating. Check engine light has NOT come on ever.

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NHTSA #: 11539038
mediumENGINE
Filed: Jul 2023

Replaced engine 6 months ago only to have the same problem again engine is locked won't start cut off while driving excessive oil consumption

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NHTSA #: 11534938
mediumENGINE
Filed: Jul 2023

My issues began when the vehicle was leaking oil, took it to dealer and was told I needed a valve cover gasket (?). After that repair the vehicle began to burn oil excessively. I noticed this after the check engine light came on previously.

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NHTSA #: 11532633
mediumENGINE
Filed: Jul 2023

The contact owned a 2016 Kia Sorento. The contact stated that while driving at 70 MPH and accelerating uphill, the vehicle rapidly decelerated, and lost motive power before reaching the top of the hill. The contact was able to safely exit the freeway but was afterwards unable to reach RPM's above 2,000.

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NHTSA #: 11531574
mediumENGINE
Filed: Jun 2023

When accelerating at 70 miles an hour, the RPM went up to 5 and then all acceleration was lost. I was able to steer my vehicle to the side of the highway and at that point turned off the vehicle. When I tried to restart the vehicle, it would not start.

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NHTSA #: 11527587
mediumENGINE AND ENGINE COOLING
Filed: Jun 2023

The contact owns a 2016 Kia Sorento LX. The contact stated that after the dealer completed remedies for Kia recalls SC234, SC249B, and CS2304, he was notified by the dealer that the vehicle's engine oil was 2 quartz low. The contact informed the dealer that he had just completed a scheduled oil change two weeks prior.

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NHTSA #: 11525636
mediumENGINE
Filed: Jun 2023

Vehicle was purchased used on 02-23-2023 from a dealership. One and a half months later, the temp gauge goes into the red. This was the only indication that there was an issue.

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NHTSA #: 11525639
mediumENGINE
Filed: Jun 2023

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. No warning lights were illuminated.

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NHTSA #: 11525340
mediumENGINE
Filed: Jun 2023

Vehicle had a slow engine oil leak which began just after 100,000 miles and mirrored symptoms of the "oil pressure switch" defect, which was replaced under warranty pursuant to a warranty extension campaign from Kia. Following the replacement of the oil pressure switch, the vehicle continued to slowly leak oil.

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NHTSA #: 11525456
mediumENGINE
Filed: May 2023

It has 120,000 miles on it. No warning lights. No “low oil” light or anything.

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NHTSA #: 11524534
mediumENGINE
Filed: May 2023

My 2016 kie sorento use oil I can only go 2000 miles and haveto add oil too it dealer does oils chages and say im good for 600o miles is there a solition too this issue

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NHTSA #: 11522654
mediumENGINE
Filed: May 2023

Engine locks up (blown) with no check engine light warning lights of any kid while driving down the highway I have read this over 1,000 time on the internet from different sorento owners this needs to be recalled I could have been hit by a semi this is a manufacturer defect

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NHTSA #: 11520502
mediumENGINE
Filed: May 2023

Started Tuesday, April 25, 2023. Went to head out to take kids to school and go to work but wouldn’t accelerate much over 20mph. No indicators came on or anything.

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NHTSA #: 11520211
mediumENGINE
Filed: Apr 2023

Car is overheating, mechanic stated head gasket bolts are stripped and it's a defect in these Kia Sorento 3.3L V6 engines. I am the 2nd owner even though it was purchased in the same year it became available (2016). On November 14th, 2023 it will be 7 years old, with 110,000 miles.

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NHTSA #: 11518748
mediumENGINE AND ENGINE COOLING,ENGINE
Filed: Apr 2023

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and overheated. There were no warning lights illuminated.

NHTSA #: 11518331
mediumENGINE
Filed: Apr 2023

The contact owns a 2016 Kia Sorento. The contact stated that there was an abnormal knocking sound from the engine while the vehicle was idling and upon depressing the accelerator pedal. There was no warning light illuminated.

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NHTSA #: 11518024
mediumENGINE
Filed: Apr 2023

In 2020 Kia replaced the engine on our 2016 Sorento. The new engine is doing the same thing with regards to oil consumption and causing us to repeatedly have to put oil in the vehicle at almost every fuel stop. There are no obvious oil leaks observed by us or Kia, we are also experiencing error code 0420 on the vehicle as often as 2-3 times a week.

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NHTSA #: 11517559
mediumENGINE
Filed: Apr 2023

Rod bearings failed while driving down busy road had to immediately pull over. Car was just recently serviced. Even after engine failed the check engine light never came on which is highly unsafe!

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NHTSA #: 11517749
mediumENGINE AND ENGINE COOLING
Filed: Apr 2023

The contact owns a 2016 Kia Sorento. The contact stated while driving 40 MPH, the vehicle overheated. The contact stated that the check engine warning light was illuminated.

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NHTSA #: 11516399
mediumENGINE
Filed: Apr 2023

Excessive oil consumption. Less than 3,000 miles between changes, consuming roughly 2 quarts less than 3,000 miles. Up on reading others having same engine experiencing same problems.

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NHTSA #: 11515285
mediumENGINE
Filed: Mar 2023

My vehicle abruptly went into catastrophic engine failure 01/03/23. After diagnostics run by both a third party repair shop and a Kia dealership, we were informed that a knock sensor failure had LED to the lack check engine light as the problem was evolving. This knock sensor is a known defect in Kia's product and has previously been labeled a "product improvement" issue.

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NHTSA #: 11514216
mediumENGINE
Filed: Mar 2023

It started making a knocking noise, checked the oil and there was none in it. No warning light came and I was not due for an oil change.

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NHTSA #: 11513937
mediumENGINE
Filed: Mar 2023

Oil consumption problem with GDI engine. No leaks, it is burning oil on a weekly basis and the oil light does not come on. There are several online blogs and YouTube videos of people with the same issue but no fix.

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NHTSA #: 11512899
mediumENGINE
Filed: Mar 2023

Car stopped accelerating on highway. Is unable to drive safely at this time and needed to call tow truck to tow vehicle to nearest dealership.

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NHTSA #: 11512374
mediumENGINE
Filed: Mar 2023

Over the course of 12 months the vehicle is exhibiting worsening excessive engine oil consumption. There is no oil leak. Engine Oil Warning Light does not come on to alert oil is low.

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NHTSA #: 11512105
mediumENGINE
Filed: Mar 2023

Car uses more oil than it is supposed to. Oil consumption problem. The engine can use more oil that it is supposed to and cause disruption to the engine running.

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NHTSA #: 11512203
mediumENGINE
Filed: Mar 2023

The vehicle started severely overheating and making weird noises out of no where one day and is now not drivable due to overheating.

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NHTSA #: 11512080
mediumENGINE
Filed: Feb 2023

I have maintained my 2016 Kia Sorento EX with oil changes, spark plugs and fluid changes regularly. Within the past year or so I have noticed that shortly after oil changes my oil levels would drop significantly. There were no signs of leaks (no oil on the ground and inspected to see where it could be possibly going.) Nothing was found as to where the oil was going.

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NHTSA #: 11508727
mediumENGINE
Filed: Feb 2023

For several months I drove the vehicle and kept smelling like something was burning. I took the vehicle to my mechanic they said they didn't find anything. This smell continued and I began to notice my oil was low so I added a quart.

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NHTSA #: 11508502
mediumENGINE
Filed: Feb 2023

This is an update to a report/complaint #115-6142 that I filed on 2/7/2023 regarding my 2016 KIA Sorento needing a new engine. I have since spoken with a dealer, a family-owned auto repair shop, who subsequently spoke with a parts store in Denver and another dealer.

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NHTSA #: 11508563
mediumENGINE
Filed: Feb 2023

My engine needed to be replaced after they said it overheated and was beyond repair.

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NHTSA #: 11506203
mediumENGINE
Filed: Feb 2023

We were driving home from a road trip in November 2022 - and the heater was failing, not working. There were no warning lights showing. There was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got the car home.

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NHTSA #: 11506142
mediumENGINE
Filed: Jan 2023

The Engine failed due to bolts backing out of the engine and causing a leak into the exhaust system.This causes the head gasket to leak. This comes without warning of any kind. Kia is aware of this problem.

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NHTSA #: 11503982
mediumENGINE
Filed: Jan 2023

Did oil change on vehicle about a week ago. A week later checked oil noticed it was a quart low and put more oil in. Next day heard a knocking sound come from engine compartment.

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NHTSA #: 11503095
mediumENGINE
Filed: Jan 2023

Purchased vehicle April 2019 and properly maintained it with no major issues until September 2022 when the alternator went and was replaced with a new alternator but the car was no longer reliable at that point as it spent several trips to the shop (where it resides currently).

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NHTSA #: 11502175
mediumENGINE
Filed: Jan 2023

My engine failed while driving at 65 MPH. There were no warning signs: no check engine light, no low oil pressure, and the temperature gauge prior to failure looked normal. My car had been well-maintained with regular oil changes within the recommended intervals with synthetic oil.

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NHTSA #: 11501552
mediumENGINE
Filed: Jan 2023

The transmission of the 2016 Kia Sorento is now disabled. The car is currently undergoing repair at a Kia Dealership and Service Center. Kia has inspected the vehicle, and it has been determined that the engine needs replacing.

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NHTSA #: 11500699
mediumENGINE
Filed: Jan 2023

This is the 2nd time. First time back in May 2022. Engine quite , no oil showing on stick while on the interstate.

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NHTSA #: 11500326
mediumENGINE
Filed: Jan 2023

Car started to overheat, high temp alert, heater would not warm. Repair shop did high pressure test for head gasket leak, no problems found- Car continues to use Antifreeze (no drips found on cardboard placed under car in garage), car runs well, but a/c, heater do not perform well. spending time at money at repair shop, no answers-

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NHTSA #: 11499917
mediumENGINE
Filed: Dec 2022

We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. There are no oil leaks anywhere on the engine. The engine makes a loud "ticking" noise and doesn't have the power.

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NHTSA #: 11499617
mediumENGINE AND ENGINE COOLING
Filed: Dec 2022

The contact owns a 2016 Kia Sorento. The contact stated while receiving a routine oil change, the mechanic noticed that the vehicle had no oil in the engine. The mechanic added oil but then noticed that the oil return line was leaking.

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NHTSA #: 11496443
mediumENGINE
Filed: Dec 2022

Engine failed. Car received all maintenance and was burning oil and no leaks detected. It has the Theta II engine that is known to fail.

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NHTSA #: 11496228
mediumENGINE
Filed: Dec 2022

My 2016 Sorento started using oil in between oil changes beginning November 2022 after recall repairs and other repairs completed by the KIA dealership. We’re now adding oil every other day, checking the oil almost daily. There is no sign of oil leak where vehicle is parked, does not smoke and no warning lights of low oil pressure.

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NHTSA #: 11495646
mediumENGINE
CrashFiled: Nov 2022

Vehicle uses excessive amount of engine oil. It burns appx a quart of oil every 750 miles. There is no evidence of a leak in the driveway or on the undercarriage of the car.

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NHTSA #: 11494315
mediumENGINE
Filed: Nov 2022

We purchased a 2016 KIA Sorrento from JTs Chrysler Jeep Dodge located at 5215 Sunset Blvd, Lexington, SC 29072 on September 27, 2021. In February of 2022, we had the oil changed and it the vehicle seemed to be burning oil but no oil leaks. We took the car to the Galeana Kia dealership on Greyston Blvd and they were backed up for months.

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NHTSA #: 11493601
mediumENGINE
Filed: Nov 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine needed to be replaced.

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NHTSA #: 11493040
mediumENGINE
Filed: Oct 2022

One afternoon when I started my Sorento (with Lambda Engine around 85,000 miles) I heard a loud tapping sound in the engine and saw the check engine light on. I took it in for an oil change and to get an opinion on the tapping sound at Jiffy lube. They told me I had no oil in the vehicle.

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NHTSA #: 11491683
mediumENGINE
Filed: Oct 2022

We were driving down the road and a rod went through my engine. We have always kept our oil changes up to date and maintenanced our car as soon as it’s needed it. We called Kia to ask them if we could get this fixed and Kia of Cookeville let us know it was under recall for an engine issue but because our software wasn’t updated it wouldn’t be covered.

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NHTSA #: 11491039
mediumENGINE
Filed: Oct 2022

The vehicle has been consuming excessive amounts of oil resulting in the recommendation from the Ourisman Kia Dealership in Chantilly, Virginia that the engine be replaced. The only warning I had that there could be an issue was the oil light occasionally coming on for 3-5 seconds when turning off a highway exit or braking hard, etc.

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NHTSA #: 11490576
mediumENGINE
Filed: Oct 2022

While driving engine completely stopped with myself driving and my 2 year old in the car. No warning lights lit up beforehand until after the failure and after coming to a complete stop smoke could be seen coming from the engine bay underneath the hood. Now the car is disabled and unable to start.

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NHTSA #: 11490447
mediumENGINE
Filed: Oct 2022

Engine failed on the highway. Regular maintenance performed on vehicle. No warning lights came on before engine failure.

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NHTSA #: 11489711
mediumENGINE
Filed: Oct 2022

The engine in burning oil at a fast rate, also no check engine lights appear to inform you of an engine issue.

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NHTSA #: 11489542
mediumENGINE
Filed: Oct 2022

While driving car, a burning oil smell came thru car and I heard a bubbling noise under the hood. No indicator light came on. I immediately looked at the temp gauge to see it was sitting on hot.

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NHTSA #: 11489390
mediumENGINE
Filed: Oct 2022

Car started to overheat and no warning light came on. Found out there was no oil - oil light had not come on either. My car didn’t notify me that it was overheating and could have blown my engine.

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NHTSA #: 11489297
mediumENGINE
Filed: Sep 2022

The engine has been burning oil - I have to put oil in every week. No leaks are evident. Three days ago, I began hearing a loud knocking when I start the car.

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NHTSA #: 11484838
mediumENGINE
Filed: Sep 2022

The contact owns a 2016 Kia Sorento. The contact stated while the vehicle was getting a routine oil change, the mechanic stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer to be diagnosed.

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NHTSA #: 11482587
mediumENGINE
Filed: Aug 2022

Twice now the oil has completely burned out of the car. With the first incident, I went to a location and they were going to top off the oil as a courtesy while they were changing my tail light. When they went to do that, they noticed that there was no oil in the car at all.

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NHTSA #: 11481504
mediumENGINE
Filed: Aug 2022

I am trying to understand how my car was running fine no issues and then it stops on the highway while I am driving in 4P rush hour traffic. The dealership gets to my car 3 1/2 weeks later I get to shortage to tell me my engine is gone when there were no warning!!

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NHTSA #: 11480759
mediumENGINE
Filed: Aug 2022

The vehicle is available for inspection upon request. The engine was burning oil at a very high rate, with no indication of a problem. We went in for an oil change and they said the oil was extremely low and we would need to replace the engine.

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NHTSA #: 11479733
mediumENGINE
Filed: Aug 2022

Car recall repair for Knock Sensor failure has been done three times car now will not accelerate properly, is using excessive oil and, makes horrible engine noises. Dealer refused to inspect the vehicle after the last recall repair was done 10 days ago.

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NHTSA #: 11479852
mediumENGINE
Filed: Aug 2022

The contact owns a 2016 Kia Sorento. The contact stated that the vehicle would not immediately start after pressing the start button. After finally starting the engine and while driving 35 MPH, the engine suddenly shut off and could not be immediately restarted.

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NHTSA #: 11478752
mediumENGINE
Filed: Jul 2022

The car was running hot. The repair shop was suppose replace the thermostat..We received the car back the same day and it was still doing the same thing.. The repair place told us to put water in it when it cools down and continue on our merry way!!

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NHTSA #: 11473536
mediumENGINE
Filed: Jun 2022

Engine failure at 85,500 miles an hour into a road trip. Just had an oil change on it a few days prior. No warning lights came on before the engine started to rattle at 3000 rpms.

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NHTSA #: 11471897
mediumENGINE
Filed: Jun 2022

Wife and I where driving on the highway when we she pointed out a tapping noise. About twenty minutes later our vehicle lost all power. Dumbfounded because no safety function signaled there was any possibility of over heating or oil pressure I pull off and inspect under the hood.

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NHTSA #: 11471630
mediumENGINE
Filed: Jun 2022

Oil gets low without the warning light coming on and has contributed to a burnt valve or broke ring. This has caused irreversible engine damage.

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NHTSA #: 11470495
mediumENGINE
Filed: Jun 2022

My family and I own a 2016 Kia Sorrento VIN [XXX] that we purchased from a dealer in August 2017. It was reliable transportation; we were very pleased with it; it was serviced with regular oil changes, maintenance, etc., and had no mechanical issues until early September 2021. The vehicle’s temperature gauge began to register hot, I.e., way over to the “H” during operation.

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NHTSA #: 11470386
mediumENGINE
Filed: Jun 2022

I took my vehicle to AAMCO and was told my engine has went out. The estimate to fix it is $10,000. I am currently paying on it still I called Evergreen Kia whom I got the car from and was told they have over 18+ vehicles with the same problem.

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NHTSA #: 11468687
mediumENGINE
Filed: May 2022

A month after an oil change, I learned that the engine was extremely low on oil. I had to put 4 quarts in it. Check engine light barely came on.

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NHTSA #: 11466452
mediumENGINE
Filed: May 2022

My car started making a knocking and squeaking sound and was shaking really hard and the check engine light started flashing and it just shut off and when I cranked it back up if wouldn’t stay cranked

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NHTSA #: 11465648
mediumENGINE
Filed: May 2022

Car burns oil excessively at a rate of 1 quart each 300 miles. No low oil light has come on to warn driver.

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NHTSA #: 11463745
mediumENGINE
Filed: May 2022

Sorento had been driving fine and then out of nowhere had engine failure. KIA is refusing to take responsibility and rectify the situation due to them saying they sent something out in July of 2018 in which I didn't even own the vehicle then. The dealership where I purchased my Sorento from never advised of there being an issue or any improvement

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NHTSA #: 11463602
mediumENGINE
Filed: Apr 2022

Engine making a knocking sound. Had to have my car towed.

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NHTSA #: 11461475
mediumENGINE
Filed: Apr 2022

Vehicle has excessive oil consumption. Not leaking, but burning oil at a rate of 1 quart every 500 miles. After 65K miles it has been consistant. Now at 115K the engine is clicking like there is a bent valve or something. This needs to be addressed by Kia,

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NHTSA #: 11461504
mediumENGINE
Filed: Apr 2022

Engine failure without warning at 88,000 miles. Car has been driving fine got an oil change 4 days ago. Today was driving to work and started hearing a knocking noise and ended up having to have car towed.

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NHTSA #: 11461506
mediumENGINE
Filed: Apr 2022

My oil light was flickering on for a second when taking a sharp curve or turn, checked it to be safe because I am so for a oil change and it was BONE DRY, there was absolutely no oil in it at all but the light never came on. I had to add 4 qts of oil just so I had some until my service appointment in two days. Why isn’t the oil light coming on to indicate low or no oil in the vehicle?

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NHTSA #: 11461528
mediumENGINE
Filed: Apr 2022

We purchased the vehicle used in June 2021. The dealership did an oil change. We took it to NTB for an oil change 6 months later, within the recommended mileage range and the mechanic said it was bone dry. He put 5 quarts of oil in and said to return in 1,000 miles. No sign that there was an issue. Once we returned to have the vehicle inspected, the mechanic did an oil change and sent us on our way. Here we are around 3,000 miles after the oil change and the vehicle is bone dry again. The vehicle shut off while driving (turning a corner, was able.to safely steer car into a field). The vehicle started right up and the check engine light came.on and the oil light flashed briefly. We filled the vehicle with the proper oil. Turned the car on to cycle through. Drove it around the block and it qas sluggish around 25mph and an awful noise was coming from the engine. Vehicle is parked in the driveway, unable to be driven.

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NHTSA #: 11461008
mediumENGINE
Filed: Apr 2022

Car oil engine concern. The engine oil continues to be low and without any warning car engine oil is low. This is a high risk of burning up the engine, risk of starting a fire, and stall the engine. The car was taken to the shop where the mechanic had brought to my attention engine oil is low and had asked me when was my last oil change. The mechanic then did another inspection where the mechanic didn’t see any leak but want me to constantly monitor my car engine oil. The mechanic also added 2qts in. As I monitored my car, oil seem to be leaking on parking, while no warning switch is on.

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NHTSA #: 11460959
mediumENGINE
Filed: Apr 2022

Vehicle began making a knocking sound every time we accelerated. Took it to a mechanic to diagnose the problem and was told it was the engine. There weren't any outstanding recalls when we searched. While searching we kept coming across a claim settlement for the same issue, so we decided to call the 1-800-333-4542. They told us Kia wouldn't replace the engine because it was already leading towards failure. We then decided to call a local Kia dealership and they set an appointment for April 25th. The problem has worsened and we can't drive it anymore. A new engine will cost over 6k and we still owe 8k. It only has 76,600k miles. What a waste and it is upsetting Kia will probably not replace the engine for free.

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NHTSA #: 11460601
mediumENGINE
Filed: Apr 2022

I have a 2016 LX Kia Sorento with only 123k miles on it. When I first purchased the vehicle it had on 27k miles on it. It has done great until I reached over 100k miles. Ever since, it is consuming massive amounts of oil weekly. No oil light comes on and there's no external oil leaking from the SUV. I have had frequent oil changes every 2500 miles to be exact all maintenance is up to par on my vehicle. Needing the dealership to try to assist with the matter as having to go weekly for top offs and monthly for oil changes has become beyond costly.

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NHTSA #: 11459806
mediumENGINE
Filed: Apr 2022

I was driving and suddenly the car started to hesitate. I pressed the gas down more but the car continued to lose power. The car did continue to drive, but only at about 35 mph. I was luckily very close to a rest station on the New Jersey Turnpike. And as I was coming up to a toll, the rest of the traffic was slowing down. If this had happened a few miles later, I certainly could have been in an accident as I slowed down and the rest of the cars would have continued to speed by. The car was towed to my Kia dealer as the check engine light was flashing and I did not want to drive it there due to the distance I was from the dealership. Their analysis found that cylinder #1 fuel injector was stuck in an open position. This caused the spark plug to become fowled. Both the cylindar and the plug had to be replaced. To date, it appears that the fix was successful. The dealer said there was a possibility that the catalytic converter may have to be replaced if I drove too long with the fuel injector not operating correctly. I drove approximately 2 miles. There were not warning lamps, messages, or other symptoms before the problem. No police or insurance company representatives involved.

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NHTSA #: 11459773
mediumENGINE
Filed: Apr 2022

.The contact owns a 2016 Kia Sorento. The contact stated that while driving at an intersection, the vehicle stalled with the check engine warning light illuminated. The contact stated he was able to pull over in a parking lot and had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,673.

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NHTSA #: 11459576
mediumENGINE
Filed: Apr 2022

Kia stated this “the heads are blown and not repairable after the threads were pulled through the block.A replacement engine is quite expensive, $13,433.85+tax.” The coolant leaked and kia repair was not sure whether the heated engine caused the fluid to leak or whether the fluid leaked causing engine to over heat. Still owed $5k on this car at time of loss. Kia refused to consider repair under Goodwill.

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NHTSA #: 11459414
mediumENGINE
Filed: Mar 2022

In January 2022, as I was driving approximately 45 mph, I happened to check my dashboard to see my temperature gauge was on “H” without any warning lights and light smoke coming from beneath the hood. I was approximately two miles from my home so I turned on the heat at full blast to draw some of the heat from the engine to the vehicle's cabin. After checking under the hood, I noticed the coolant level was below normal and based upon that observation, drove it to a nearby auto repair and service location for further review. Two days later, ! was informed that a gasket on the coolant side of the engine had failed and an engine replacement was necessary. They further suggested I contact my dealer to determine whether the engine replacement would be covered under warranty or was part of a recall. After contacting my local Kia dealer (the largest Kia dealer in Virginia), I arranged to have it towed to them to have a full diagnostic run to determine whether the engine needed to be replace. Although our vehicle was not one of the 2016 models under the engine recall, we were told that if certain conditions were met, Kia America would replace the engine at no cost as it would be covered. After having our vehicle for four (4) weeks, our dealer confirmed the engine gasket failure (on the coolant system side), that it was a manufacturer defect and requested Kia America replace at no cost to us. Our dealer confirmed that all service (including oil changes and schedule maintenance) was performed by them from the time of purchase (showroom floor new; bought car with 5 miles on it) while the car was under warranty (up to 100K miles) and the service was up to date. With that information, Kia America denied the request for the engine replacement.

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NHTSA #: 11458777
mediumENGINE
Filed: Mar 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,101.

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NHTSA #: 11458835
mediumENGINE
Filed: Mar 2022

My 2016 Kia Sorento stopped as I pulled in my driveway. Engine was seized up and I had no oil light indication, or any light of any kind before this happened. Took it to dealer and they said I had to replace motor. They wanted $10,000 to replace it. It only had 70,220 miles on the motor. I’ve driven a couple dozen cars over my life time and have never had an engine fail. This was is January 2022.

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NHTSA #: 11458441
mediumENGINE
Filed: Mar 2022

Took vehicle in 2 day after I received recall notice.Dealership availability was 2 weeks away they told me I needed a starter and few sensors and my bill would $1700. After borrowing the funds called to pick vehicle up and was told by manager he let his master technician take a look at it trying to figure out why I needed a starter. Master technician turned the engine and it locked. They say I’ll have to replace the engine at the cost of $8000. Reason waited to late to bring recall in. Which is insane, I still owe $10,000 on the vehicle that’s not running. Your facilitation in this matter is both wanted and appreciated. Respectfully

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NHTSA #: 11458353
mediumENGINE
Filed: Mar 2022

Bought this vehicle used, at 98k miles, regularly serviced for oil changes, wasn’t due for an oil change for about 1k more miles and while driving down an interstate- the vehicle would not go above 65 mph. Pulled over and the oil was low, got it home and had the oil changed, still had issues so had it taken to a full service shop at 106k miles where I was told it was just a misfire so they replaced spark plugs and coil packs, drove it for a total of 30 minutes after picking up and the check engine light began flashing so I took it back to the shop where they told me there was knocking in the engine and it would need to be replaced.

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NHTSA #: 11458253
mediumENGINE
Filed: Mar 2022

While on the highway and driving 75 miles per hour, the car engine seized with no warning at all. There were no warnings on the dash and the engine completely died. The mechanic said he has already had 3 of the exact same instances happen this week alone. The mechanic himself had the same exact issue happen. He explained there was oil in it, and this is a nationwide problem with Kia Sorento's. My dealer said they can't even diagnose the car for two months! Once it's approved to fix, it will be another 2-3 months! The car only had 94,500 miles on it. I asked the dealer what folks are doing and she said they're buying "beater" cars in the meantime. Well we are all left with no trade in value for our car, we have no transportation for 6 months, and vehicles are at an all time high right now. What are consumers supposed to do?!? Kia needs to make right with this. Most folks can't afford to be without a vehicle for 6 months.

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NHTSA #: 11457787
mediumENGINE
Filed: Mar 2022

While I was driving on the highway my car jumped then the engine light came on and the car just died. They was this really weird smell that was coming from the car as I was pulling over. I then opened the hood of the car and the engine was smoking. I looked under the car and oil was coming out from the bottom engine block. I grabbed my stuff and walked as far away as I could because I was scared the car was going to catch fire.

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NHTSA #: 11457633
mediumENGINE
Filed: Mar 2022

The engine is knocking. You can hear it when the car is stopped. The engine has gradually been burning oil. The oil comes on 3500 miles after a synthetic oil change consistently. This is has occurred since 80k miles. The car is currently at 94k miles.

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NHTSA #: 11457373
mediumENGINE
Filed: Mar 2022

The Head Bolt was stripped, because it was entered backwards causing the Head Gasket to blow, the right-side cylinder head to be replaced, along with the oil filter housing, because it was cracked. The Vehicle is available for inspection upon request. Engine could've locked while driving, killing us, and others.

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NHTSA #: 11456744
mediumENGINE,UNKNOWN OR OTHER
Filed: Mar 2022

in September 2021 between regular oil changes, lost most of oil and check engine light on. After using many quarts of oil, service center replaced the valve cover gaskets needed. Misfiring of engine traced to cylinder damage due to loss of oil.

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NHTSA #: 11456218
mediumENGINE
Filed: Mar 2022

The contact owns a 2016 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil warning light was illuminated.

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NHTSA #: 11455844
mediumENGINE
Filed: Feb 2022

I was driving on the NJ Turnpike in about 70 miles per hour and then suddenly I hear a big noise coming from my engine (clack and clack). Then my car stopped and needed to call a towing truck to take it to the mechanic and according to the mechanic I will need to replace motor(engine) to drive your car again. My car is on the parking lot from my house.

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NHTSA #: 11452777
mediumENGINE
Filed: Feb 2022

The check oil light did not illuminate, a oil change was not due for another 1,200 miles. The engine shut down and needs a 100% replacement totaling over $6,000 in repairs. if something as simple as the oil light emitted the car would not have been drove on.

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NHTSA #: 11452180
mediumENGINE AND ENGINE COOLING
Filed: Feb 2022

The contact owns a 2016 Kia Sorento. The contact stated that while driving at various speeds, his vehicle would overheat. The contact stated there was no warning light illuminated.

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NHTSA #: 11450272
mediumENGINE
Filed: Jan 2022

Car is currently being worked on. I was told I needed a new ENGINE. The car ran hot one day I immediately added Antifreeze and parked the car when I started it again it ran fine.

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NHTSA #: 11448605
mediumENGINE
Filed: Jan 2022

There was no warning light to tell me that my engine was almost out of oil. I was checking my dipstick to see my oil level and was shocked to see that there was almost no oil on the stick. This engine definitely burns through oil faster than it should and you can see there are scorch marks on my dipstick.

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NHTSA #: 11448191
mediumENGINE
Filed: Jan 2022

This vehicle has 64,554 miles on it and is under six years old. The oil has been changed regularly per the manufacturer's instructions, The engine is using an excessive amount of oil, 3/4 of a quart in less than 500 miles. This has to be due to a manufacturer's design flaw or production flaw.

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NHTSA #: 11447075
mediumENGINE
Filed: Dec 2021

The engine coolant system has failed due an inherent engine block issue resulting in the engine requiring replacement. This issue has been confirmed by dealer repair technician and manager. This appears to be a common issue with the 2016 Kia Sorento engines in particular.

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NHTSA #: 11444953
mediumENGINE AND ENGINE COOLING,ENGINE
Filed: Dec 2021

The contact owns a 2016 Kia Sorento. The contact stated that while reversing out of the garage, she noticed there was a puddle of oil on the ground. The vehicle was taken to the dealer and diagnosed with an engine oil pressure switch leak.

NHTSA #: 11443877
mediumENGINE
Filed: Dec 2021

The engine is burning oil per the dealership. This is a known problem with the vehicle, but the dealership claims it is not covered by warranty, nor has a recall been issued. I have to constantly add oil every 500-1000 miles.

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NHTSA #: 11443527
mediumENGINE
Filed: Nov 2021

I just bought my car in March of this year. It started overheating so I brought it to the mechanic where I was quoted $9,000 for a new motor. I still owe $17,000 on it.

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NHTSA #: 11440861
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2021

I just purchased my Kia Sorento in March of 2021. It doesn’t notify you when oil is LOW or OUT. Even with proper oil changes.

NHTSA #: 11439970
mediumENGINE
Filed: Nov 2021

The contact owns a 2016 Kia Sorento. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was notified about a knocking in the engine.

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NHTSA #: 11439850
mediumENGINE
Filed: Nov 2021

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer and an independent mechanic on separate occasions.

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NHTSA #: 11439504
mediumENGINE
Filed: Oct 2021

Excessive oil consumption, that is, more than 1 quart consumed every 1 thousand miles, beginning around 68,000 miles. At subsequent oil change (12/20, 72000), crankcase was nearly empty. Next 3000-mi oil change, engine dash indicators noted oil pressure issue - this was with 74000 miles on odometer.

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NHTSA #: 11436141
mediumENGINE
Filed: Sep 2021

I was driving on the highway when my vehicle started sputtering, acceleration response declined, and the check engine light started flashing. This was a huge concern as I was in the area of the highway where there are multiple logging trucks and could not accelerate if I needed to get out of the way.

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NHTSA #: 11433902
mediumENGINE
Filed: Sep 2021

I was driving back home when the engine cut out on Hwy 85 south outside Greensboro doing 65 MPH. I took it to a shop that told me the engine was seized. I didn’t get any oil notification or any check engine lights till the car shut off.

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NHTSA #: 11432199
mediumENGINE
Filed: Sep 2021

I traveled from my home and back approximately a 50-mile round trip. When I returned home, I noticed an excessive amount of oil leaking from my vehicle. First, I checked the oil level and the dip-stick was bone dry and discolored from the heat of the engine.

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NHTSA #: 11431827
mediumENGINE AND ENGINE COOLING
Filed: Aug 2021

In the past year my vehicle has exhibited a high consumption of oil. At present it has 92000 miles. At last check it consumed 1.7 quarts of oil in 750 miles.

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NHTSA #: 11429503
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2021

My check engine light came on back in 2018 or 19 I have since been going to the Kia dealership with this issue making multiple attempts to resolve. I have had them replace oxygen sensors flushed fuel induction system and other things that they recommended.

NHTSA #: 11425721
mediumENGINE
Filed: Jul 2021

Car started to "chug" during start, took to repair shop and was told the engine failed and blew the head gaskets. Final recommendation was new engine. Car has 90,000 miles and is out of warranty.

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NHTSA #: 11424600
mediumENGINE
Filed: Jul 2021

My Sorento began to make a small knocking noise while I was driving to an appointment with my 3 year old on 7/12/21. I pulled over at a gas station to check the oil and it was not low. I turned the car on and still NO lights on the dash although there was a smell like burning gas.

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NHTSA #: 11424647
mediumENGINE
Filed: Jun 2021

Months ago car just struggled to run while driving. Flatbed picked it up on roadside and brought to garage. Mechanic thought easy fix (a belt).

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NHTSA #: 11421969
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2021

2016 Kia Sorento has had problems with fuel pump and probably that fuel line so I had to have it replaced and then now see a recall for those so is this newer recall or what and also what could I do if I had private ASE certified mechanic fix this and the Kia has a little over 84k miles on it.

NHTSA #: 11421903
mediumENGINE
Filed: Jun 2021

I get my car serviced every month or so because I commute quite a ways from my home to my job recently after my car engine check light came on I got my fuel injection system flushed spark plugs changed and brake pads done at the same time also Wheel alignment And my first day back to work once getting my car serviced I don’t feel the same I feel like my car struggling and then getting on the freeway my complete engine shut off but then turned back on and continue to drive I didn’t even have to stop it I almost crashed but luckily I was on the far right lane I also received a recall a year and a half ago for my car but now they’re stating on the NHTS that there isn’t one I filled out the forms never heard back but I also Took it into a Kia dealership in Perris ca and had my car checked for a recall the guy said there was no recall but I had the forms from Kia myself showing him that my car had a recall but because he said I didn’t have one and I didn’t think or hear back from Kia I figured it was OK I’ve never followed up but I should have follow up which I should have done because I didn’t think it was serious but now my life being flash before my eyes it’s serious and I don’t know what to do because when I take it back to the mechanic there’s no diagnostic code that’s coming up but my car is messing up and I’m really afraid I have attached copies of my recent recent receipts and luckily I made a plank copy and my copy of my original that I mailed back off for the original recall on my car that I received

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NHTSA #: 11419167
mediumENGINE
Filed: May 2021

I AM 70 YEAR OLD WOMAN. NOT A SPEEDSTER . wHILE DRIVING ENGINE BLEW ON THE FREEWAY DOING 65 MPH. CAR IS IN EXCELLENT CONDITION WITH 124,000 MILES ON IT. WITH THE EXCEPTION OF THE ENGINE BLOWING UP. OIL WAS CHANGED EVERY 3000 TO 5000 MILES.

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NHTSA #: 11418174
mediumENGINE
Filed: May 2021

My 2016 Kia Sorento that I purchased used which had 80,000 miles on it at time of purchase on 11/6/2020. I didn’t drive it daily because I had a company car I used for work. Well on 4/28/2021 I am driving my vehicle home and I started smelling coolant so I am 1 1/2 miles from my house so drive it in and the temp gauge is now at Hot. I call towing company and have it towed to a KIA dealership 90 miles from me because no one in my town services KIA not has the equipment to put on the KIA to run report. The Kia dealership tells me that the bolts has backed out and and caused a head gasket to blow . They recommend a new engine which none are available because all being refurbished so all they can do is redo the bolts and rehex but they do not warrant their work because it’s not recommended approach . I am not original owner so the 10 yr:/100,000 mile power train does not apply and the 5/60,000 does not apply because it has 80,000mikes. I had purchased Carshield but they refuse to cover the cost because they say the head and gasket plus the reboring the holes and rebolting not part of the internal mechanism so they refuse to pay. So issues with the 3.3L V6 GDI are faulty and KIA is aware. I wAnt someone to make KIA put this on a emergency recall and need engine replaced with a new one and KIA needs to make it right immediately while it’s still in shop and been there over 3 weeks because I have been arguing with KiaCustomer Affairs, Carshield and all the other levels . We need to file a class action lawsuit . All Kia says we report the the issues but nothing gets done . I will never purchase another foreign vehicle or definitely not a KIA because any company that won’t stand behind the piece of crap power train needs to be put out of business . If they can cover 100,000 miles for original owner then they could make it a standard regardless if someone is 2nd or 3rd owner. 100,000 miles should be 100,000 miles regardless but KIA makes another excuse to avoid responsibility. Dealer said the new engines to fit vehicle which 3.1 liter V6 mid because all are being refurbished so that proves that a problem with this size Engine. Consumer is letting bank repo the vehicle.

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NHTSA #: 11417852
mediumENGINE
Filed: May 2021

I have complained to Kia regarding excessive oil consumption. The dealership stated my head gasket needed to be replaced. 2 weeks after Kia replaced, I had a routine oil change at my local mechanic who regularly performs maintenance. He contacts me and has me come down to show me he did not want to do the oil change as he noticed that the gasket had not been changed as I had claimed it was when i dropped it off earlier in the day. He agreed to order the parts and when replaced gave me the parts which could not have possibly been new. I called Smithtown Kia reporting a complaint at paying nearly $500 and no repair was made to my car. At which, I was told there is an issue with the engine of my car as they received a “warning notice” from corporate. They explained I would likely need to replace the engine. They refused to refund my money for a repair not made. On 5/7/21, I was traveling to Delaware and on the NJ turnpike traveling at highway speed in the left lane, the engine decelerated and warning lights appear saying engine failure service required. Nearly being hit by cars traveling behind me and subsequently attempting to move to the shoulder was almost hit by 2 commercial trucks. A frightening experience and left stranded. The car was towed to a local mechanic who indicated the car needs to be towed to Kia as the engine is not performing. Having to wait until Monday, my car was towed to the nearest dealership In Delaware. I’m currently without a vehicle and waiting for the dealership to diagnose the issue. I’ve been told the service department will likely assess the car in 3-4 weeks due to all the engine failures they are addressing. The incident was traumatic for myself and my passenger, we could have been killed. My vehicle has always had oil changes, Car Fax and all my receipts can attest to my adherence to the maintenance of my vehicle. I’m praying this does not happen to anyone else and certainly not to an inexperienced driver as this would be a tragedy.

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NHTSA #: 11417367
mediumENGINE
Filed: May 2021

DRIVING ON THE HIGHWAY MY 2016 KIA SORENTO SUDDENLY LOST ACCELERATION. THE CHECK ENGINE LIGHT BEGAN FLASHING. I HAD TO PULL OFF TO THE SHOULDER AND HAVE THE VEHICLE TOWED. DIAGNOSTIC SHOWS CODE P1326. THIS CODE IS RELATED TO THE KNOCK SENSOR.

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NHTSA #: 11415979
mediumENGINE
Filed: May 2021

MY CAR STARTED OVERHEATING ALL OF A SUDDEN WITH NO ALERTS OR WARNINGS. MY VEHICLE IS 2016 KIA SORENTO SX V6 WITH 3.3L ENGINE 6 CYLINDERI BOUGHT THE VEHICLE USED BUT IT HAD BEEN SERVICED FAITHFULLY WITH RECORDS FROM KIA BUT BEING A SECOND OWNER THE POWER TRAIN WARRANTY STOPS AT 60,000 MILES INSTEAD OF 100, 000 MILES IF I WERE ORIGINAL OWNER. I BOUGHT IT FROM A RELIABLE DEALERSHIP WHICH IT HAD 81,300 MILES AT TIME I BOUGHT AND ONLY HAS 85 ,000 MILES NOW BUT WE DON'T DRIVE IT THAT MUCH AND HAVE OWNED IT FOR 6 MONTHS . NOW KAY HAS HAD SEVERAL COMPLAINTS ABOUT THE 2016 SX AWD SORENTO BUT 111 COMPLAINTS ON THIS PARTICULAR ENGINE . I WAS TOLD AT THE DEALERSHIP TO REPAIR THAT IT HAD BLOWN HEAD GASKET BECAUSE THE BOLTS HAD BACKED OUT. SO KIA BASICALLY SAYS THEY ARE NOT RESPONSIBLE BECAUSE I AM NOT ORIGINAL OWNER SO NO WARRANTY NOW. THE DEALERSHIP TELLS ME NO MOTORS AVAILABLE BECAUSE THEY ALL HAVE BEEN BROUGHT BACK IN TO BE RETOOLED DO IT SHOWS THERE HAS BEEN AN ISSUE BUT STILL NO RECALL. I BOUGHT A COVERAGE WARRANTY WITH CAR SHIELD BUT THEY DON'T WANT TO PAY BECAUSE THE DEALERSHIP CAN ONLY REPAIR HEAD GASKET AND CAN NOT WARRANT THE WORK BECAUSE IF IT HAVING ALUMINUM HEAD BUT I HAVE A VEHICLE ME THAT I OWE 19,000 DOLLARS ON AND HAVE BEEN ASKED TO PAY FOR MY REPAIRS NOW. KIA NEEDS HELD RESPONSIBLE AND PAY UP TO THE POWER TRAIN OF 100,000 MILES .111 COMPLAINTS ON THIS ENGINE IS ENOUGH TO SAY LET'S HELP THESE PEOPLE ... I WILL NEVER PURCHASE ANOTHER KIA PRODUCT DUE TO THE POOR ATTITUDES. OF SERVICE DEPARTMENT AND KIA IN GENERAL. WORD OF MOUTH IS BEST ADVERTISEMENT NEGATIVE OR POSITIVE FOR KIA AND CAR SHIELD BOTH OF THEM. THIS IS HAPPENING UNDER 88,000 MILES ON MAJORITY OF THESE MOTORS. THEY NEED HELD RESPONSIBLE AND FORCED TO BRING IN A RECALL AND REPAY THE ONES THAT HAVE TO PAY OUT OF POCKET FOR THEIR PIECE OF CRAP ENGINES WHICH THEY NO LONGER PUTTING THEM IN THE NEW KIA .

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NHTSA #: 11415414
mediumENGINE
Filed: Apr 2021

MY 2016 KIA SORENTO IS HAVING OIL CONSUMPTION ISSUES. I KNOW THAT YOU ARE WELL AWARE OF THIS PROBLEM WITH MANY OF THE ENGINES ON SEVERAL KIA MODELS. I HAVE FOLLOWED ALL OF THE INSTRUCTIONS THAT KIA HAD RECOMMENDED TO MONITOR OIL LEVELS AND NOW KIA IS CLAIMING THEY ARE NO LONGER "HONORING" THAT TYPE OF TESTING. MY BIGGEST ISSUE IS THAT YOU ARE AWARE OF THIS HORRIBLE PROBLEM WHICH COULD ULTIMATELY CAUSE SERIOUS INJURY OR WORSE YET DEATH IF ONE OF THESE KIAS ENGINES DIES OUT ON THE HIGHWAY WITHOUT WARNING. IT HAS NOT HAPPENED TO ME YET BUT I WAS JUST READING PLENTY OF REVIEWS ABOUT THIS HAPPENING. I FEAR FOR MY LIFE AND PRAY WHENEVER I GO OUT AND DRIVE. PLEASE TAKE NOTE ONCE AGAIN OF THIS CRITICAL ISSUE SURROUNDING THESE VEHICLES. I HAD A KIA BEFORE THIS BUT NEVER AGAIN WHEN THEY ARE DEFAULTING ON THEIR OBLIGATION TO FIX THIS HUGE PROBLEM. AND SHAME ON YOU FOR NOT BACKING CONSUMERS HAVING THESE ISSUES!!!! IT IS A DISGRACE THAT A FOREIGN CAR COMPANY COMES IN AND PROFITS OFF OF AMERICA AND DOESN'T BACK IT'S OWN PRODUCT. CORPORATE GREED AT ITS GREATEST. WHAT ARE YOU GOING TO DO TO KEEP US SAFE ON THE ROADS WITH THESE THINGS HAPPENING ON THE ROADWAY?????????????? THANK YOU, [XXX] PLEASE FEEL FREE TO CONTACT ME. YOU NEED TO DO SOMETHING ABOUT THIS!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

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NHTSA #: 11408324
mediumENGINE
Filed: Apr 2021

WHILE TRAVELING 700+ MILES FROM HOME, ENGINE STARTED KNOCKING. VEHICLE HAD JUST BEEN TO DEALERSHIP FOR SERVICE WITHIN TWO WEEKS OF TRAVELING AND NO ISSUES WERE FOUND. AFTER KNOCKING STARTED FOUND CLOSEST DEALERSHIP AND WAS INFORMED BY SERVICE MANAGER THAT THE ENGINE NEEDED REPLACED. VEHICLE HAS 68K MILES AND WAS PURCHASED NEW IN 2016.

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NHTSA #: 11407173
mediumENGINE
Filed: Apr 2021

MY ENGINE SEIZED. THERE WERE NO WARNING LIGHTS PRIOR. I WAS DRIVING ON THE HIGHWAY AND MY ENGINE LOST POWER VEHICLE SHUT DOWN AND ENGINE LIGHT AND BATTERY LIGHT CAME ON. NO PRIOR WARNING LIGHTS WERE ON THE CAR.

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NHTSA #: 11406399
mediumENGINE
Filed: Apr 2021

MY ENGINE SEIZED. THERE WERE NO WARNING LIGHTS PRIOR. I WAS DRIVING ON THE HIGHWAY AND MY ENGINE LOST POWER VEHICLE SHUT DOWN AND ENGINE LIGHT AND BATTERY LIGHT CAME ON. NO PRIOR WARNING LIGHTS WERE ON THE CAR.

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NHTSA #: 11406400
mediumENGINE
Filed: Mar 2021

CAR IS CONSUMING TONS OF OIL. MECHANIC SAID COMMON WITH THIS CAR. OIL GETTING INTO SPARK PLUGS. OIL SUDDENLY EMPTY FREQUENTLY.

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NHTSA #: 11404545
mediumENGINE
Filed: Mar 2021

VEHICLE IS EXPERIENCING ABNORMAL OIL CONSUMPTION. LOW OIL LIGHT BRIEFLY ILLUMINATED ON VEHICLE 1,000 MILES BEFORE OIL CHANGE WAS EVEN DUE. LOOKED AND OIL DIP STICK WAS DRY / EMPTY. REFILLED WITH 5 QUARTS OF OIL AND TOOK TO LOCAL DEALERSHIP FOR DIAGNOSTIC. LOCAL DEALERSHIP REFERRED ME TO KIA FOR AN OIL CONSUMPTION TEST.

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NHTSA #: 11403906
mediumENGINE
Filed: Mar 2021

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA GARDEN GROVER LOCATED AT 13731 HARBOR BLVD, GARDEN GROVE, CA 92843, WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 140,000.

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NHTSA #: 11403084
mediumENGINE
Filed: Feb 2021

THE MOTOR OIL DISAPPEARS IT'S LIKE IT JUST EVAPORATES INTO THIN AIR. IT WILL BE BONE DRY AND I HAVE NO LEAKS. I HAVE TO CHECK IT ABOUT EVERY 2 WEEKS AND REFILL IT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT THE CAR.

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NHTSA #: 11397593
mediumENGINE
Filed: Feb 2021

THE ENGINE IS USING MORE THAN 2 QUARTS OF OIL PER 1000 MILES.

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NHTSA #: 11397642
mediumENGINE
Filed: Feb 2021

THE ISSUE BEGAN AT APPROXIMATELY 90,000 MILES AND IS ONGOING. THE ENGINE BURNS EXCESSIVE AMOUNTS OF OIL BETWEEN OIL CHANGES; UP TO SIX QUARTS. THERE ARE NO OIL LEAKS. THE ENGINE MAKES A RATTLING NOISE ON ACCELERATION AND LOSES POWER. I HAD THE VALVE COVER GASKET REPLACED IN APRIL 2020. THE ISSUES PERSISTED FOLLOWING THE REPAIR.

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NHTSA #: 11396865
mediumENGINE
Filed: Feb 2021

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, SHE NOTICED AND ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHECK ENGINE WARNING WAS LIGHT ILLUMINATED. THE CONTACT CHECKED THE ENGINE OIL LEVEL AND NOTICED THAT THE OIL LEVEL WAS VERY LOW. THE CONTACT STATED THAT THERE WAS NO VISIBLE LEAKS. THE DRIVER FELT THE VEHICLE WAS UNSAFE TO DRIVE AND HAD THE VEHICLE TOWED TO GARY LANG AUTO GROUP (1107 S STATE ROUTE 31, MCHENRY, IL 60050 (815) 669-5966) WHERE IT WAS DIAGNOSED AND DETERMINED THAT AN OIL AND FILTER CHANGE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 65,218.*DT CONSUMER STATED OIL CONSUMPTION IS AN ONGOING ISSUE.*JB

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NHTSA #: 11396426
mediumENGINE
Filed: Jan 2021

ENGINE BROKE TO PIECES, ORIGINAL OWNER. KIA SAYING SLUDGE. SENT VECHICLE RECORDS. HAS CAR SINCE 12/15/2020. JACK DANIELS DEALERSHIP NEEDS ME TO FIND OUT FROM KIA CORPERATION TO SEE IF ITS COVERED. WHO IS RESPONSIBLE FOR WARRANTY. VEHICLE WAS IN DRIVEWAY WHEN TRIED TO START, MADE BANG AND SHUT OFF.

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NHTSA #: 11387815
mediumENGINE
Filed: Jan 2021

RECENTLY, I STARTED TO EXPERIENCE ISSUES WITH MY VEHICLE THAT INCLUDED ENGINE STALLING ON THE HIGHWAY DURING HEAVY TRAFFIC CONDITIONS AND ON LOCAL STREETS WHILE DRIVING WITH MY DAUGHTER IN THE VEHICLE. ADDITIONALLY, THE CHECK ENGINE LIGHT WAS DISPLAYED ON THE DASHBOARD.WHEN THIS OCCURRED, I IMMEDIATELY CALLED THE ALM KIA DEALERSHIP TO REQUEST A DIAGNOSIS OF THE CHECK ENGINE LIGHT. I ARRANGED TO TAKE MY VEHICLE TO THE ATLANTA WEST KIA DEALERSHIP WHERE A DIAGNOSTIC CHECK WAS PERFORMED STATING THAT, 4 PART INDUCTION SERVICE, 4 PART FUEL INJECTOR REPLACEMENT, AND A 4 CYLINDER TUNE UP WAS NEEDED. WHEN I RECIEVED THE ESTIMATE FROM ATLANTA WEST KIA, I CALLED THE SERVICE DEPARTMENT AT ALM KIA IN UNION CITY BECAUSE I WAS PERPLEXED THAT THE ABOVE SERVICES WERE NEVER COMMUNICATED TO ME BY MY SERVICE ADVISOR AT KIA UNION CITY WHEN I TOOK MY VEHICLE IN FOR AN OIL CHANGE ON 11/11/20. (NOTE: TECHNICIANS ALSO PERFORMED A MULTI-POINT INSPECTION AS WELL). MY SERVICE ADVISOR AARON AUSTIN ACKNOWLEDGED THAT HE NEGLECTED TO TELL ME THAT I NEEDED THE SAME SERVICES THAT ATLANTA WEST KIA WANTED TO PERFORM. HOWEVER, HE STATED THAT IF I BROUGHT MY VEHICLE BACK, HE WOULD PERFORM THE SAME SERVICES FOR $569.99.AFTER OBTAINING BOTH SERVICE ESTIMATES AT THE KIA DEALERSHIPS, I STILL FELT VERY UNCOMFORTABLE WITH THE QUOTES FROM KIA AND DECIDED TO TAKE MY KIA SORENTO TO AN INDEPENDENT VEHICLE REPAIR SHOP, TRI-STAR AUTOMOTIVE, IN ORDER TO DIAGNOSE THE PROBLEM WITH THE CHECK ENGINE LIGHT. AFTER A THOROUGH DIAGNOSIS AND ANALYSIS OF MY VEHICLE ENGINE, TRI-STAR AUTOMOTIVE MECHANICS CONCLUDED THAT MY ENGINE PROBLEMS WERE MORE EXTENSIVE THAN NOTED AT THE KIA DEALERSHIPS.TRI-STAR AUTOMOTIVE PROVIDED A DETAILED ANALYSIS OF THEIR FINDINGS AND WRITTEN ESTIMATE TO REPAIR MY VEHICLE ALONG WITH A PHOTO OF OIL LEAKING FROM THE #4 CYLINDER VALVE OF MY KIA SORENTO ALONG WITH STATING THAT MY ENGINE NEEDED TO REPLACED.

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NHTSA #: 11386467
mediumENGINE
Filed: Nov 2020

THE ENGINE IN THIS VEHICLE IS MALFUNCTIONING. RADIATOR LEAK CAUSED ISSUES WITH ENGINE WHICH THEN CAUSED OVERHEATING AND A $10,000 REPAIR. NO EXTENDED WARRANTY. KIA STOPPED MAKING THESE ENGINES BECAUSE THEY WERE SO BAD. NOT FAIR AS THE CONSUMER TO HAVE TO PAY AND CLEAN UP A MESS THAT KIA CREATED.

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NHTSA #: 11377118
mediumENGINE
Filed: Nov 2020

MAJOR CONSUMPTION/BURNING OF OIL BETWEEN OIL CHANGES. WAS A QUART LOW WHEN HAD OIL CHANGED THE END OF SEPTEMBER. BY THE END OF OCTOBER ALL OF OIL HAD BURNED OUT AND HAD TO ACTUALLY ADD OIL, THEN TAKE TO AUTO SHOP TO CHECK FOR LEAKS. NO LEAKS. THEY DID ANOTHER OIL CHANGE AND NOW I HAVE TO CONSTANTLY KEEP EYE ON OIL LEVEL -- HAD TO ADD OIL AGAIN.

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NHTSA #: 11374807
mediumENGINE
Filed: Oct 2020

ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVERSIBLE DAMAGE. WE WERE TOLD SINCE NOT ORIGINAL OWNERS NO WARRANTY. THIS WENT THROUGH KIA COMPLAINTS AND THEN TO THEIR REGIONAL PARTS MANAGER WHO DENIED ANY GOOD WILL. WE PURCHASED THE VEHICLE IN 2016, IT IS A 2016 . IT HAD LESS THAN 30K MILES ON IT AND WE PRODUCED REGULAR MAINTENANCE RECORDS ON THE VEHICLE. WE HAVE BEEN TRYING TO GET SOME RESOLUTION WITH KIA FOR OVER A YEAR.

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NHTSA #: 11365154
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2020

VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.

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NHTSA #: 11361765
mediumENGINE
Filed: Sep 2020

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE CHECKING THE OIL, SHE DISCOVERED THERE WAS NO OIL IN THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779). THE DEALER SUGGESTED THAT AN OIL CONSUMPTION TEST BE PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE FOR 1,000 MILES AND THEN HAVE THE OIL LEVEL CHECKED TO DETERMINE THE AMOUNT OF OIL THAT WAS CONSUMED PER 1,000 MILES. THE CONTACT WAS INFORMED THAT THE TEST NEEDED TO BE PERFORMED THREE TIMES FOR A TOTAL OF 3,000 MILES. THE CONTACT STATED THAT THE WARRANTY WOULD BE EXPIRED AT 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE OWNER WOULD BE RESPONSIBLE FOR THE COST OF THE CONSUMPTION TEST IF THE FAILURE WAS NOT RELATED TO THE ENGINE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.*DT *TR

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NHTSA #: 11361668
mediumENGINE
Filed: Sep 2020

I NOTICED THAT THE ENGINE FAN KEPT RUNNING OCCASIONALLY WHEN I WOULD TURN THE CAR OFF. THEN I NOTICED THAT THE THERMOSTAT WOULD SOMETIMES RUN VERY HOT, AND THAT WAS WHEN THE ENGINE FAN WOULD CONTINUE AFTER VEHICLE SHUT OFF. I TOOK THE VEHICLE IN TO THE DEALER TO GET IT CHECKED OUT, AND THEY SHARED THAT IT WAS TOTAL ENGINE FAILURE DUE TO THE HEAD STUDS PULLING OUT OF THE ENGINE. THIS WAS CAUSING COOLANT TO GET INTO THE ENGINE AND BURN. THE VEHICLE HAD 130,000 MILES AT THIS TIME. IT TURNS OUT BECAUSE OF THE HEAD STUDS STRIPPING OUT, ANTIFREEZE WAS GETTING INTO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. TOTAL ENGINE FAILURE.

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NHTSA #: 11361592
mediumENGINE
Filed: Sep 2020

My vehicle is only 5 years old and has 70,000 miles on it. I was driving on the highway and then all of a sudden my vehicle would not accelerate. My check engine light can on and continued to blink--which is not a good sign and indicates obvious serious engine issues.

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NHTSA #: 11361252
mediumENGINE
Filed: Aug 2020

I PURCHASED MY VEHICLE 2 YEARS AGO AND NOW IT NEEDS AN ENGINE. IT IS ONLY 4CYRARS OLD. IT WAS STALLING EVERY ONCE AND WHILE, THEN ONE DAY I TRIED TO ACCELERATE ON THE FREEWAY AND IT WOULD. IT STARTED SMOKING AND THEN DIED OUT. LUCKILY I WAS ABLE TO GET IT UP TO THE NEXT EXIT RAMP. I TOOK TO RECENTLY TO A REPAIR SHOP AND TRY SAID IT NEEDED AN ENGINE.

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NHTSA #: 11352245
mediumENGINE
Filed: Aug 2020

2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.

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NHTSA #: 11350224
mediumENGINE
Filed: Aug 2020

OIL CONSUMED AT AN ALARMING RATE. I HAD MY OIL CHANGED NOT EVEN 1000 MILES AGO AND THE ENTIRE 5 LITERS WERE CONSUMED AND THE ENGINE WAS BONE DRY. THIS HAS BEEN OBSERVED OVER THE PAST THREE OIL CHANGES (ROUGHLY 36000 MILES ON). I WAS COMING DOWN A HILL AT ROUGHLY 35 MPH AND THE OIL LIGHT BLINKED. AS SOON AS I GOT HOME I CHECKED AND THE ENGINE HAD NO OIL IN IT.

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NHTSA #: 11343781
mediumENGINE
Filed: Jul 2020

JUST BOUGHT THE CAR AT 32K LAST YEAR. ONLY FAMILY CAR SO WE DRIVE IT A LOT, SO WE ARE ALWAYS GETTING OIL CHANGE AND KEEPING UP WITH MAINTENANCE. ONE DAY IT STARTED OVERHEATING AND WAS NO LONGER HOLDING THE COOLANT. TOOK IT IN TO GET IT CHECKED OUT AT THE DEMONTROND KIA DEALERSHIP IN HOUSTON BUT THEY TOLD ME THEY WOULD HAVE TO CHECK INSIDE THE ENGINE. WELL THEY DID AND WAS TOLD THISDURING ENGINE TEAR DOWN, ONE OF THE NECESSARY INSPECTION ON THE 3.3L ENGINE IS TO TOQUE THE HEAD BOLTS TO VERIFY IT DID NOT DAMAGE THE ENGINE BLOCK. SOMETIMES WHEN THEY OVER HEAD, THE PULL THE THREADS OUT OF THE ENGINE BLOCK. THIS IS WHAT HAPPEN TO YOUR ENGINE DURING TEAR DOWN. AND BECAUSE OF THIS, THE ENGINE CAN NO LONGER BE PROPERLY ASSEMBLED. " SO THEY SAID I NEEDED A NEW ENGINE. CAR MILEAGE WAS AT 79K. COST FOR NEW ENGINE PLUS LABOR EST. 12K .

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NHTSA #: 11342048
mediumENGINE
Filed: Jun 2020

OUR 2016 KIA SORENTO HAS 35K MILES AND IT STOPPED RECENTLY, THE ENGINE SEIZED. THE DEALER CLAIMED IT WAS DUE TO INADEQUATE OIL CHANGES (THEY HAD RECORDS OF 2-3 PERFORMED BY KIA DEALERS, THE MOST RECENT UNDER TWO YEARS AND 10K MILES AGO). WE NEVER EXPERIENCED ANY WARNING LIGHTS OR OTHER NOTIFICATIONS TO FORETELL THE PROBLEM. THE DEALER RECOMMENDED WE REPLACE THE ENGINE AND ARE IN THE PROCESS OF DOING SO NOW. THE DEALER DENIED ANY WARRANTY COVERAGE, CLAIMING ABUSE DUE TO INADEQUATE OIL CHANGES ON OUR PART VOIDED THEIR 10-YEAR WARRANTY. DESPITE THE LARGE UNEXPECTED COST (DEALER ESTIMATES ~$6K AND HAVE HAD THE VEHICLE OVER A MONTH), WE ARE MYSTIFIED THIS COULD HAVE OCCURRED AND ARE GRATEFUL IT DIDN'T HAPPEN ON THE HIGHWAY OR IN OTHER CIRCUMSTANCES. WE BELIEVE THE COMPLETE ABSENCE OF ANY WARNING INDICATORS CONSTITUTES A SERIOUS SAFETY ISSUE. *TR

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NHTSA #: 11330963
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2020

I BROUGHT MY 2016 KIA SORENTO IN THE DEALER FOR CHECK ENGINE LIGHT (CODE P0172). AFTER THE EVALUATED IT, THEY SAID THE FUEL PUMP AND FUEL LINES NEED TO BE REPLACED BECAUSE IT'S LEAKING FUEL INTO THE ENGINE AND THE ENGINE NEEDS AN OIL CHANGE BECAUSE THE OIL IS DILUTED WITH FUEL. THEY SAID THE FUEL PUMP AND FUEL LINE IS COVERED UNDER THE WARRANTY BUT THE OIL CHANGE ISN'T. THIS FUEL SYSTEM ISSUE IS EVERY SIMILAR TO THE RECALLS THAT WERE REPORTED ON JANUARY 17, 2019 BUT MY CAR DIDN'T FALL UNDER THE RECALL. COULD THIS BE PART OF THE RECALL? *TR

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NHTSA #: 11324002
mediumENGINE
Filed: Apr 2020

I HAVE APPROXIMATELY 64,000 MILES ON MY CAR. A FEW WEEKS AGO, I NOTICED THAT IT WASN'T BLOWING WARM AIR, AND ASKED THAT THE SHOP TAKE A LOOK AT THEN WHEN I GOT AN OIL CHANGE. THEY DIDN'T NOTICE ANYTHING WRONG. I HAVEN'T REALLY BEEN DRIVING IT DUE TO THE STAY-AT-HOME ORDERS, BUT A FEW DAYS AGO I WAS GOING TO GO TO THE STORE, AND BEFORE I EVEN LEFT THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON, THE CAR WAS MAKING A TERRIBLE SOUND, AND THERE WAS A TON OF WHITE EXHAUST. WE HAD IT TOWED TO THE DEALER, AND THEY CALLED TO REPORT A TOTAL ENGINE FAILURE. UNFORTUNATELY I AM THE SECOND OWNER SO MY POWER TRAIN WARRANTY EXPIRED AT 60K RATHER THAN 100K.

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NHTSA #: 11320498
mediumENGINE
Filed: Mar 2020

DRIVING HEARD LOUD HAMMERING SOUND CAR STOPPED RUNNING ENGINE HAD SEIZED UP FINDING NO OIL THE CAR HAD ABSORBED 5 QUARTS OF OIL BETWEEN AN OIL CHANGE IN 87199MILES NEVER HAS BEEN EVEN A PARTIAL QUART LOW SEVERAL OTHER CARS I'VE READ ABOUT HAD THE SAME PROBLEM NO WARNING LIGHTS NO NOTHING JUST SEIZED UP AND STOPPED FULL WARRANTY A KIA SAYS WILL NOT REPLACE THE ENGINE KIA DEALERSHIP SAYS IT'S COMMON FOR A CAR TO USE 5 QUARTS OF OIL BETWEEN OIL CHANGES ALWAYS HAD BEEN FULL ON PRE-CHECK BEFORE OIL CHANGES WHEN I ASK WHY THERE IS NO OIL LIGHT OR NOTHING ON THE KIA SERVICE SAID THEY HAVE AN OIL LIGHT BUT IT DOES NOT COME ON DUE TO OIL THEY ARE SAYING I RAN THE CAR OUT OF OIL I HAD STARTED HAVING MY OIL CHANGED USING SYNTHETIC OIL WHICH ARE ADVERTISED AT 10,000 MILES BETWEEN CHANGES ONE CHANGE WITH 7000 MILES THE NEXT PRE-CHANGE WAS 9000 ALWAYS HAVE BEEN FULL AT PRECHECK THEN ALL OF A SUDDEN THE ONES THAT USE 5 QUARTS

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NHTSA #: 11319864
mediumENGINE
Filed: Feb 2020

TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS FRIEND WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUDDERED INTERMITTENTLY WITHOUT WARNING. THE CONTACT HAD STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC AND WAS DIAGNOSED WITH AN ENGINE MISFIRE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. UPON FURTHER INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED IN REGARD TO POSSIBLE RECALLS ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

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NHTSA #: 11306702
mediumENGINE
Filed: Jan 2020

MY KIA SORENTO HAS 70,000 AND EVERY 1,500 MILES I HAVE TO ADD 3 QUARTS OF OIL. I HAVE NO OIL ON MY DRIVEWAY OR UNDERNEATH THE CAR SO I HAVE NO IDEA WHERE IT'S GOING. AND I DO MOSTLY HIGHWAY DRIVING

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NHTSA #: 11302678
mediumENGINE
Filed: Jan 2020

Tl* the contact owns a 2016 kia sorento. The contact stated that the vehicle experienced oil consumption. The vehicle was taken to an independent mechanic to be inspected.

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NHTSA #: 11299802
mediumENGINE
Filed: Dec 2019

My vehicle began excessively using oil, no leak in spring of 2019. Took it service once I documented my oil changes in september. No answers, wanting to do an every 1,000 miles documentation at the dealership.

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NHTSA #: 11289713
mediumENGINE
Filed: Sep 2019

When trying to speed up to merge onto the highway my check engine light came on blinking and my car was chugging and would not go past 2 rpms. Second tine this has happened since bought my car at the beginning of august.

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NHTSA #: 11252752
mediumENGINE
Filed: Aug 2019

My temperature gauge began reading hot while driving. After replacing the thermostat and the etc sensor, my car was diagnosed as having a faulty cooling fan. This should not happen on a quality car that is just a few years old.

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NHTSA #: 11251987
mediumENGINE
Filed: Jul 2019

Driving on the highway and the car just shut down, no warning lights or odd sounds kia dealer said they engine locked up

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NHTSA #: 11229955
mediumENGINE
Filed: Apr 2019

2nd engine failure in less than 1 year. Dealership replaced 1st engine in february 2018 which then failed in january 2019. Dealership (kia of cherry hill nj 1803 marlton pike w, cherry hill, nj 08002) unable to determine cause.

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NHTSA #: 11203042
mediumENGINE
Filed: Apr 2019

Tl* the contact owns a 2016 kia sorento. The contact stated that the engine was consuming too much oil (two quarts every 500 miles). The contact stated that the dealer (h&h kia, 4040 s 84th st, omaha, ne 68127, (402) 331-9100) has had the vehicle since january of 2019, attempting to determine the cause of the failure.

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NHTSA #: 11195882
mediumENGINE
Filed: Aug 2018

When starting up car, vehicle shakes violently from engine, and then dies. This is an intermittent problem, and because kia technicians cannot find a problem, and cannot replicate it - they are brushing the problem off. Their techline is useless.

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NHTSA #: 11123623
mediumENGINE
Filed: Jul 2018

Driving home late evening february 2018. Engine quit running had seized up. Had owned for only 7000 miles.

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NHTSA #: 11113425
mediumENGINE
Filed: Jul 2018

Tl* the contact owns a 2016 kia sorento. While stationary, the vehicle consumed an inordinate amount of oil. The contact stated that a quart of oil was consumed every 1,000 miles.

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NHTSA #: 11110349
mediumENGINE
Filed: May 2018

On my drive home from the city, vehicle started making a ticking sound. 10 minutes after it started my car was shaking and trugging along barely. Barely made it safely into a parking lot.

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NHTSA #: 11091446
mediumENGINE
Filed: Mar 2018

Tl* the contact owns a 2016 kia sorento. While driving approximately 69 MPH, a clicking noise was heard from the engine and the vehicle stopped. The vehicle was pulled over to the side of the road.

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NHTSA #: 11081109
mediumENGINE
Filed: Nov 2017

A part which was replaced during a recall, failed. The kia dealership wants to charge me $800 to replace that part. Plus, not cover a car rental.

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NHTSA #: 11046657
mediumENGINE AND ENGINE COOLING,ENGINE
Filed: Dec 2015

2016 kia sorento. Consumer writes in regards to vehicle will not shift properly and failed to accelerate over 30 MPH. *smd the manifold assembly intake was replaced three times.

NHTSA #: 10816108
lowENGINE
Filed: Jan 2026

The vehicles is showing all this codes P0340, P0365, P0780, PO010.

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NHTSA #: 11711571
lowENGINE
Filed: Jan 2026

Failed oil pressure switch and now my engine is no good

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NHTSA #: 11710773
lowENGINE
Filed: Nov 2025

Mixing coolant with oil engine failure

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NHTSA #: 11699518
lowENGINE
Filed: Oct 2025

Over heating , loss of heat in the vehicle , oil in the radiator fluid so possibly a bad head gasket car has 121000 on it

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NHTSA #: 11696496
lowENGINE
Filed: Oct 2025

Loss oil in big quantities headed to engine damage

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NHTSA #: 11693143
lowENGINE
Filed: Aug 2025

83,000 miles just changed oil and knock sensor and engine seized

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NHTSA #: 11681855
lowENGINE
Filed: Jul 2025

My Sorento burned oil excessively, without warning, and now has a damaged engine, requiring replacement. This is a serious problem and common. There are two other Kia vehicles with the 3.3L Lambda engine in Weston Kia for the same problem - low/no oil and no “low oil” light.

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NHTSA #: 11672161
lowENGINE
Filed: Jul 2025

I’m driving down the road my engine started knocking like head gasket lifter and rod was knocking

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NHTSA #: 11671177
lowENGINE
Filed: Jun 2025

Engine failure

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NHTSA #: 11664908
lowENGINE AND ENGINE COOLING
Filed: Apr 2025

See attached document for complaint.

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NHTSA #: 11654937
lowENGINE
Filed: Mar 2025

The car started to shake really bad and the engine light came on, pulled over called the tow truck service took it to the shop where they informed me the engine was blown

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NHTSA #: 11651050
lowENGINE
Filed: Dec 2024

Kia is refusing to fix the engine. The car is supposed to have a lifetime replacement on engine. Kia is saying that I did not get a recall done, but none is listed on your website for what they said I needed done.

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NHTSA #: 11630917
lowENGINE
Filed: Dec 2024

I have warranty and extended warranty for my engine which completely died on my after 8 years.I went to file the warranty claim and it was denied now they are reviewing my extended warrenty.

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NHTSA #: 11629232
lowENGINE
Filed: Dec 2024

timing chain broke, destroyed the engine

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NHTSA #: 11628490
lowENGINE
Filed: Dec 2024

Engine just stop and it was maintance monthly

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NHTSA #: 11628150
lowENGINE
Filed: Jun 2024

I change my oil regularly and driving my car started knocking and I let a mechanic checked it and he said the engine was blown and I didn't understand why that happened. it was not out of oil and I still don't know why it happened

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NHTSA #: 11596079
lowENGINE
Filed: May 2024

My wife was driving down the road when all of a sudden the motor shuts off and wont start again... the engine had zero oil in it. Looking online, I see this is a big issue with other Kia owners.

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NHTSA #: 11590172
lowENGINE
Filed: Feb 2024

turbo feed pipe, high pressure fuel line, oil feedline gaskets, oil return line gaskets, turbo oil feed line. problems started happening in 2016 with turbo. 2020-2024 seem to be having problems with turbo lines and oil lines and nothing seems to be connected.

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NHTSA #: 11573648
lowENGINE
Filed: Feb 2024

Oil consumption with no low oil light.

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NHTSA #: 11569681
lowENGINE
Filed: Jan 2024

Complete engine failure. Palmen Kia of Kenosha mechanics say it is an ongoing issue with this type of engine that Kia is fully aware of and that it should be covered by the factory Powertrain warranty but the company refuses to fix it. I also own an additional extended warranty through Educator’s Credit Union which won’t fix it for me.

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NHTSA #: 11566882
lowENGINE
Filed: Dec 2023

Been dealing with oil issues for over a year. With a closely monitored oil level the car engine blew a hole and is now not drivable. There was never a low oil light or any warning.

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NHTSA #: 11560577
lowENGINE
Filed: Dec 2023

At an ODO of 87,337 the Sorrento turned off while at a speed of >45 MPH on a highway, luckily near an exit. There were no warnings before the car turned off. The car allowed for a slow crawl off the highway.

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NHTSA #: 11560015
lowENGINE
Filed: Nov 2023

Does not show low oil light when the car has no oil in the engine

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NHTSA #: 11557070
lowENGINE
Filed: Nov 2023

The engine has not worked properly in over a year and has problems accelerating and skipping. Engine light remains on at all times.

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NHTSA #: 11555546
lowENGINE
Filed: Oct 2023

Excessive oil consumption, concerned about engine seizing while driving due to this.

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NHTSA #: 11549072
lowENGINE
Filed: Aug 2023

My oil light was not working and even though I was having maintenance done on my car regularly, my piston rings failed and my car was burning oil between oil changes and I did not know it. Now, my car needs a new engine which I cannot afford and Car Shield is refusing to honor their warranty. I have been without a car for 4 months while it sits at a shop

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NHTSA #: 11538843
lowENGINE
Filed: Jul 2023

Engine stopped working.

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NHTSA #: 11532808
lowENGINE
Filed: Jun 2023

Im driving my car then my engine totally shut down.

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NHTSA #: 11527980
lowENGINE
Filed: Jun 2023

Motor siezed while driving in the freeway

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NHTSA #: 11525759
lowENGINE
Filed: May 2023

Engine failed with less than 92000 miles on it. Apparently had been running hot but no warnings lights came to indicate rise in engine temperature.

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NHTSA #: 11521448
lowENGINE
Filed: May 2023

While driving on Souther State Parkway on 04/23/2023 I heard a knocking sound coming from the engine. The Vehicle suddenly slowed down while in motion front end dipped then returned to original position. The knocking sound got louder I signaled exit the highway vehicle loss power on the ramp.

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NHTSA #: 11520463
lowENGINE
Filed: Apr 2023

This 2016 Kia Sorento is burning a LOT of oil. Every month we are adding 4 quarts of oil. The oil light is not coming on to indicate that the oil is low.

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NHTSA #: 11518713
lowENGINE
Filed: Apr 2023

The engine was built with a known defect. The bolts securing the head to block were all fine thread bolts. Fine thread bolts will strip out under torque and compression.

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NHTSA #: 11517427
lowENGINE
Filed: Feb 2023

I have had my car less than a month as I’m driving my car starts to rattle loudly and loses power I go to a nearby auto zone and they run a test which says I have a recall on my engine

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NHTSA #: 11505582
lowENGINE
Filed: Jan 2023

Engine block threads stripped causing head gasket to blow. This vehicle has 108,000 miles and now needs a new engine. Very common issue.

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NHTSA #: 11502543
lowENGINE
Filed: Nov 2022

Excessive consumption of oil. At my last oil change, I was told that my motor was completely dry. Engine knocks and shuts off.

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NHTSA #: 11494767
lowENGINE
Filed: Oct 2022

Low oil light NEVER came on. Went in for a check and they said it was bone dry but the indicator light never came on.

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NHTSA #: 11488970
lowENGINE
Filed: Sep 2022

My wife's 2016 kia sorento only had 86,000 miles on it and is knocking bad! So it's been sitting and I've seen others recanted for the same thing. It's a rod knocking no mistaking it!

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NHTSA #: 11484921
lowENGINE
Filed: Sep 2022

Engine failed and Kia not doing anything about it

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NHTSA #: 11484248
lowENGINE
Filed: Aug 2022

Engine seized with no warning. Kia is stating there was a recall but I never received a notice in the mail. They stated it was sent in July of 2022.

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NHTSA #: 11481194
lowENGINE
Filed: Aug 2022

I was driving on freeway and all of a sudden my car stopped. The engine blew, I had no oil in car; the oil light didn’t come on. I had recently changed the oil.

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NHTSA #: 11478906
lowENGINE
Filed: Aug 2022

I was driving 65 miles per hour on US 23, when my engine locked up. No warning, wasn't time for oil change, had plenty of oil.

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NHTSA #: 11478613
lowENGINE
Filed: Aug 2022

The engine consumed the oil prior to the recommended regular oil change without any warning or indication. This has resulted in the need for a total engine replacement uncovered by Kia.

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NHTSA #: 11477750
lowENGINE
Filed: Jul 2022

I was on the interstate going 65 MPH and my engine stopped shifting it suddenly decreased in speed and I made it off the interstate barely any power to get safely off the interstate.

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NHTSA #: 11474188
lowENGINE
Filed: Jun 2022

The one cylinder went before 100,000 miles…..wasn’t too much longer till the next cylinder went and she was done….going through putting a quart of oil in it every single day for over 6 months……JUNK

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NHTSA #: 11467732
lowENGINE
Filed: May 2022

There was no indication or codes that informed us of the engine burning oil and without knowing it caused complete engine failure.

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NHTSA #: 11463491
lowENGINE
Filed: May 2022

I was driving my 2016 Kia Sorento up a steep hill when all of the sudden my vehicle lost the ability to climb up. This street has many fast drivers on it, even though it was residential. I turned down the hill and when I got to the bottom my car was making a crazy loud sound from the engine.

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NHTSA #: 11463286
lowENGINE
Filed: Apr 2022

Engine failure with no warning at 162,000 miles

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NHTSA #: 11461114
lowENGINE
Filed: Mar 2022

Timing chain broke with no warning and only 70114 miles one car.

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NHTSA #: 11455237
lowENGINE
Filed: Feb 2022

my car cut off out of nowhere

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NHTSA #: 11451194
lowENGINE
Filed: Jan 2022

Sat Jan 8, I was on my way to Charlotte,NC from Cola, SC; vehicle started losing power and eventually stopped. I called my husband to come and get me. We left the car overnight and picked it up the next morning.

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NHTSA #: 11447457
lowENGINE
Filed: Nov 2021

Car failed while driving and now has a rod know and low oil

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NHTSA #: 11439608
lowENGINE
Filed: Jul 2021

2016 Kia Sorento-First I would like to comment on the warning lamps. I had no warnings, no lights for my oil. I checked the dip stick and it was dry.

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NHTSA #: 11425836
lowENGINE
Filed: Jun 2021

My engine keeps burning oil at an extremely fast rate and the oil is very dark. Every time I take it in to get an oil change or top off, the mechanics tell me that my care has excessive oil consumption and something is wrong with the engine. My car also hesitates to start.

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NHTSA #: 11421399
lowENGINE
Filed: Feb 2021

Blown engine on my 4 year old kia sorento. Car started blowing out a lot of smoke and was running bad out of nowhere. Took to mechanic and was given the bad news that at the very least it's a blown head gasket but once he started getting into it he realized the engine is finished.

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NHTSA #: 11394586
lowENGINE
Filed: Feb 2021

The engine failed in the middle of the freeway all of a sudden with fumes coming out of the bonnet.

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NHTSA #: 11394366
lowENGINE
Filed: Dec 2020

Smoking, engine knocking

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NHTSA #: 11383116
lowENGINE
Filed: Sep 2020

Hello , I was driving my 2016 kia sorento and my car engine just shut off and stopped while driving. This needs to be readdress and made sure all kia sorento do not have the same problem. It was very scary while driving on a highway and this happening.

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NHTSA #: 11360914
lowENGINE
Filed: Jan 2020

At 65,000 miles my 4 cyl. Sorento started losing oil. The light came on once when no oil on dipstick.

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NHTSA #: 11298551
lowENGINE
Filed: Sep 2018

Engine locked

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NHTSA #: 11129303
lowENGINE
Filed: Jan 2018

While driving my vehicle turned offno indication of any kind on dash board just automatically turned off

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NHTSA #: 11058260

Other 2016 Kia Sorento Issues