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2015 Jeep Grand Cherokee Body & Structure Problems

16 owner-reported body & structure complaints from NHTSA data

16
Complaints
5
Crashes
Feb 2020Nov 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (16)

criticalSTRUCTURE
Filed: Mar 2022

I was driving on a clear sunny day on a fairly open freeway when my sunroof spontaneously exploded. There was a very large bang that sounded like a gunshot and the glass shattered. Fortunately I had the shade guard closed, otherwise it would have rained down on me.

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NHTSA #: 11459162
criticalSTRUCTURE
Filed: Mar 2018

Driving on highway at 60mph, sunroof explodes without warning. No debris or accident occurred to cause the explosion. Temperature outside was neither cold nor hot.

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NHTSA #: 11078614
criticalSTRUCTURE,UNKNOWN OR OTHER
CrashFiled: Feb 2018

I was stopped at a stoplight. When the light turned green and I accelerated, my vehicle went in reverse. I quickly switched the gear back to "drive," but overcompensated and rear ended the car in front of me.

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NHTSA #: 11075421
criticalSTRUCTURE,UNKNOWN OR OTHER
CrashFiled: Mar 2016

I put car in park and got out of vehicle. A few moments later I noticed that vehicle was rolling in reverse down my street. I was unable to stop it.

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NHTSA #: 10839940
mediumSTRUCTURE
Filed: Oct 2020

MY JEEP WAS PARKED ON A LEVEL AREA WHILE IT WAS RAINING AND WHEN I OPENED MY TRUNK I NOTICED WATER LEAKING INTO THE TRUNK AREA FROM THE CEILING FLOWING RATHER QUICKLY. IT APPEARS TO BE COMING FROM THE AREA WHERE THE PASSENGER REAR QUARTER PANEL AND THE ROOF MEET. IT NEVER LEAKED BEFORE AND NOTHING HAS HAPPENED (NO ACCIDENTS ETC) TO COMPROMISE THE JEEP. NOT SURE IF ONE OF THE SEALS IS STARTING TO FAIL.

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NHTSA #: 11366711
mediumSTRUCTURE,SEATS
Filed: Oct 2020

LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE VEHICLE WHEN THEY DEPLOYED. FCA WILL NOT COVER ANY REPAIRS. THE JEEP HAS 72,000 MILES. FCA NEEDS TO RECALL THESE HEADRESTS.

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NHTSA #: 11365417
mediumSTRUCTURE
Filed: Feb 2020

My jeep is equipped with a panoramic sunroof. Underneath the headliner, you can hear a tapping noice while driving on uneven surfaces. This noise is present even when driving on paved roads that have small bumps or rocks.

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NHTSA #: 11306586
mediumSTRUCTURE
Filed: Nov 2015

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 15v393000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10789311
mediumSTRUCTURE
Filed: Sep 2015

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the battery was mounted under the passenger seat and was very difficult to access. The contact notified the dealer, but the mechanic could not remove the battery.

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NHTSA #: 10762864
mediumSTRUCTURE
Filed: Aug 2015

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 15v393000 (structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10749060
lowSTRUCTURE
Filed: Oct 2022

Both driver side and passenger side doors are clicking when they open and close, seems like a hinge has been damaged. When opening the doors they will close on their own quickly unless opened all the way.

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NHTSA #: 11488698
lowSTRUCTURE
Filed: Sep 2019

On several sections of the front good, specifically where the painted portion wraps under the front of the hood to meet the alluminum, the the paint is bubbling and in some spots, beginning to rust.

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NHTSA #: 11257260
lowSTRUCTURE,UNKNOWN OR OTHER
CrashFiled: Jul 2019

At a patients home. Jeep was parked, approximately 10 minutes went by and one of the people in the home started yelling my vehichle was rolling backwards. The driveway is flat surface.

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NHTSA #: 11233536
lowSTRUCTURE
Filed: Mar 2019

Takata recall, my interior door locks handles keep breaking.

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NHTSA #: 11191533
lowSTRUCTURE,VEHICLE SPEED CONTROL
CrashFiled: Jul 2016

Vehicle often does not engage in gear. Eventually when it catches gear, the vehicle lunges considerably in gear forcing the car to jerk forward. It happens more often when going slow in traffic or going up and down hills.

NHTSA #: 10883006
lowSTRUCTURE
CrashFiled: Jul 2016

I have had 2 incidents relating to the vehicle not properly engaging in park, due to the electronic shift mechanism. In one instance I exited the vehicle assuming it was in park and the vehicle was still in gear. The vehicle was in my driveway, rolled forward until striking the side of my house.

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NHTSA #: 10882252

Other 2015 Jeep Grand Cherokee Issues