2000 Jeep Grand Cherokee Latches & Locks Problems

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NO KEY WARNING LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE MASTER KEY WOULD NEED TO BE CODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. WHEN THE CONTACT ATTEMPTED TO LOCK OR UNLOCK THE VEHICLE WITH THE KEYLESS REMOTE, THE LOCKS WOULD MAKE A LOUD BANGING SOUND. THE FAILURE ONLY OCCURRED WHEN SHE USED THE KEYLESS REMOTE. THE REAR PASSENGER SIDE DOOR WAS JAMMED AND COULD NOT BE OPENED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

THE DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE ARE NOT FUNCTIONING. ALL OF THEM MAKE A LOUD "QUACK" NOISE WHEN I TRY TO UNLOCK OR LOCK THE CAR WITH THE REMOTE ENTRY OR FROM THE DOOR. THE REAR HATCH CAN NO LONGER BE OPENED AND BOTH PASSENGER DOORS HAVE TO BE UNLOCKED MANUALLY. THE DRIVER DOORS HAVE TO BE LOCKED MANUALLY. I HAVE BEEN RESEARCHING THIS ISSUE AND FOUND HUNDREDS OF ONLINE BLOGS ABOUT THIS PROBLEM. I CONTACTED MY JEEP DEALERSHIP AND THE REFUSE TO DO ANYTHING ABOUT IT. DOES SOMEONE HAVE TO BE INJURED OR WORSE IN ORDER FOR JEEP TO STEP UP AND FIX THEIR WRONG DOING? I AM HOPING YOU CAN DO SOMETHING ABOUT THIS ISSUE. THANK YOU *TR

I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE AND THE DOOR LOCKS ARE FAILING. I HAVE TWO DOORS THAT HAVE FAILED AND NOW THE TAILGATE. I CANNOT POSSIBLY OPEN THE TAILGATE AT ALL. THE DOORS HAVE TO BE MANUALLY OPENED FROM THE INSIDE. THIS IS A SAFETY HAZARD ESPECIALLY WITH SMALL CHILDREN. IN THE EVENT OF AN ACCIDENT, THESE DOORS AND TAILGATE WILL NOT OPEN. THE TAILGATE WINDOW WILL NOT WORK EITHER. PLEASE NOTIFY ME OF A SAFETY RECALL ON THIS PROBLEM! *TR

I HAVE A 2000 JEEP GRAND CHEROKEE ALL OF THE DOOR ACTUATORS HAVE GONE OUT SO THE DOORS DO NOT LOCK WITH THE REMOTE. ONE OF THE DOORS NO LONGER UNLOCKS AT ALL. *TR

2000 JEEP GRAND CHEROKEE LARADO, 105,000 MILES. JEEP DOOR LOCKING ACTUATORS HAVE BEEN REPLACED 3 TIMES ON ONE DOOR, AND IT JUST WENT AGAIN. IN ADDITION TO ANOTHER DOOR ACTUATOR HAVING TO BE REPLACED AS WELL. ACCORDING TO THE INTERNET FORUMS FOR JEEPS, THIS IS A KNOWN ISSUE AND THERE ARE LITERALLY THOUSANDS OF COMPLAINTS FOR THIS SAME ISSUE ON THE SAME MAKE AND MODEL OF JEEP. *TR

DOOR LOCK FAILS AND SCREECHES. DRIVERS SIDE REAR PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. IT CAN ONLY BE OPENED BY MANUALLY RELEASING THE LOCK FROM THE INSIDE. IF WE WERE TO BE IN AN ACCIDENT THE PASSENGER IN THAT SEAT COULD NOT BE RESCUED. THIS IS A COMMON PROBLEM - I HAVE RESEARCH THIS ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS. I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE LOCKS. *TR

HOOD LATCHES, ALL THREE OF THEM, FAILED AND HOOD FLEW UP WHILE WE WERE TRAVELING AT 60 MPH. NO CRASH BUT ONE INJURY AND OVER A THOUSAND DOLLARS TO REPAIR THE DAMAGE TO THE VEHICLE. THE REAR VIEW MIRROR CAME OFF AND LANDED IN THE BACK SEAT. THE HOOD WAS DESTROYED AS WERE THE THREE PANELS WHERE THE WIPERS ARE LOCATED AND THE SUPPORT BRACKET BELOW THEM. THE HINGES WERE HYPEREXTENDED AND HAD TO BE REPLACED. AFTER SOME INVESTIGATION I FOUND SEVERAL REPORTS OF SIMILAR INCIDENTS WITH THIS VEHICLE AND OTHERS WHERE THE SAME LATCH ASSEMBLY WAS USED. FIVE PEOPLE COULD HAVE BEEN KILLED AND I AM OUTRAGED THAT I WAS NEVER WARNED ABOUT THIS OBVIOUSLY DEFECTIVE LATCH SYSTEM. *TR

TWO 2000 JEEP GRAND CHEROKEE DOOR LOCK ACTUATORS HAVE FAILED. IN AN EMERGENCY I CANNOT GET OUT OF THE VEHICLE UNLESS I CRAWL TO THE BACK SEAT AND EXIT THROUGH A REAR DOOR. *TR

2000 JEEP GRAND CHEROKEE DOOR ACTUATOR. MY REAR PASSENGER DOOR ACTUATOR HAS BROKEN AND THE SAFETY PROBLEM IS THAT THE DOOR WILL NOT OPEN AT ALL. A SEARCH ON THE INTERNET REVEALS THAT THIS IS A RECURRING PROBLEM WITH THIS YEAR AND JEEP MODEL. JEEP IS AWARE OF THE PROBLEM AS THE ACTUATOR IS NOT COVERED UNDER THE WARRANTY. *TR

2000 JEEP GRAND CHEROKEE LAREDO DOOR LOCK FAIL AFTER A FEW YEARS. 2 HAVE WENT OUT ON ME ALREADY AND AS I READ SOME WEB SITES PEOPLE ALL OVER ARE COMPLAINING THAT THERE'S HAVE WENT OUT ALSO AND AFTER REPLACING THEM THEY GO OUT AGAIN. *TR

I BOUGHT A 2000 JEEP GRAND CHEROKEE THAT HAD A QUACKING NOISE WHEN LOCKING AND UNLOCKING IN THE REAR HATCH. IT FINALLY JUST QUIT QUACKING BUT ALONG WITH THE SILENCE THE MECHANISM NO LONGER WORKS. NOW YOU CAN'T GET IN THE BACK HATCH. I WENT ONLINE TO SEE HOW TO CORRECT THIS PROBLEM ONLY TO FIND OUT THAT IT'S A COMMON OCCURRENCE WITH THIS MODEL. I FEEL LIKE THIS SHOULD BE A SAFETY RECALL AS THERE IS NO WAY TO GET IN THE VEHICLE SHOULD THE FRONT OR SIDE DOORS BECOME DISABLED, SAY IN AN ACCIDENT. THERE IS NO WAY TO MANUALLY UNLOCK THIS HATCH SO YOU HAVE TO RELY ON THIS EXPENSIVE MECHANISM TO DO THE JOB. FROM MY RESEARCH IT LOOKS LIKE THIS HAS TO BE REPLACED SEVERAL TIMES IN THE LIFE OF THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR LOCKS IN THE VEHICLE HAVE FAILED. HE WAS ABLE TO OPEN THE DOORS WITH THE REMOTE AND USES THE PHYSICAL KEY TO LOCK THE DOORS. TWO LOCKS HAVE BEEN REPLACED, BUT THREE ARE STILL FAULTY. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 80,000.

DOOR LOCK(S) MAKE A TERRIBLE SOUND, THEN QUIT WORKING. MAKING THE DOOR STUCK IN THE LOCK POSITION. THIS COULD POSE A SERIOUS EVACUATION PROBLEM. *TR

KEYLESS ENTRY NO LONGER FUNCTIONAL ON FRONT DRIVER AND PASSENGER DOORS. LOCKS MUST BE MANUALLY OPERATED. ACTUATOR MAKES A LOUD GRINDING/DRILLING NOISE. *TR

3 OF MY DOORS HAVE TO BE EITHER MANUALLY LOCKED OR UNLOCKED. THE KEYLESS FUNCTION NO LONGER WORKS CORRECTLY FOR THEM. BOTH PASSENGER DOORS DO NOT UNLOCK WITH THE KEYLESS/ELECTRONIC FOB, THE DRIVERS DOOR DOES NOT LOCK WITH THE KEYLESS/ELECTRONIC FOB, ONLY MANUALLY. ANYTIME THE KEYLESS/ELECTRONIC FOB IS USED A NASTY GRINDING NOISE COMES FROM 1 OR MORE OF THE DOORS. *TR

I WANT TO SEND A COMPLAINT ABOUT THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP. I HAVE HAD TO REPLACE 4 OF THESE DUE TO THE "QUACKING" SOUND THAT EVENTUALLY SHOWS UP. IT IS A VERY ANNOYING SOUND AND BESIDES THAT THE LOCK DOESN'T WORK ANYMORE. YOU HAVE TO MANUALLY LOCK AND UNLOCK THE DOOR. THIS IS A KNOWN PROBLEM WITH THE JEEP DOOR LOCK ACTUATORS. I AM REQUESTING A RECALL BE MADE FOR JEEP TO CORRECT THE PROBLEM. *TR

DRIVER SIDE PASSENGER DOOR LOCK ON MY 2000 JEEP GRAND CHEROKEE STARTED TO MAKE A "QUACKING" NOISE WHEN LOCKING AND UNLOCKING. IT WILL NOT LOCK OR UNLOCK. IT JUST STARTED HAPPENING WITH NO INCIDENT AND THE DOOR IS ACTUALLY RARELY EVEN USED. *TR

THIS PAST WINTER ('07-'08), THE REAR DRIVER AND FRONT PASSENGER AUTOMATIC DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE LAREDO BEGAN TO MAKE A LOUD QUACKING NOISE UPON LOCKING AND UNLOCKING. ALSO I RECENTLY DISCOVERED THAT THESE TWO DOORS MUST BE MANUALLY LOCKED AS THEY NO LONGER LOCK UPON AUTOMATIC LOCKING WITH THE REMOTE OR WITH THE MASTER CONTROL ON THE DRIVER DOOR. *TR

LEFT PASSENGER DOOR LOCK IS INOPERABLE. MAKES LOUD SOUND WHEN LOCKS AUTOMATICALLY ACTIVATE WHILE DRIVING AS WELL AS WHEN I LOCK OR UNLOCK THE DOORS USING EITHER OF THE LOCK BUTTONS ON THE FRONT DOORS. *TR

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT WAS OUTSIDE OF THE VEHICLE AND ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE HAD TO UNLOCK THE DOOR FROM THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED PREVIOUSLY WITH THE FRONT PASSENGER SIDE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED IT WAS NOT A SAFETY ISSUE. THE CURRENT MILEAGE WAS 110,523 AND FAILURE MILEAGE WAS 105,000.

DOOR LOCK ACTUATOR ON BOTH DRIVER AND PASSENGER(FRONT) SIDE FAILED. UNABLE TO OPEN WITH KEY ALONE. MUST PRESS KEYLESS ENTRY AND ALSO TURN KEY. ACTUATOR MAKE GRINDING/QUACKING NOISE WHEN KEYLESS ENTRY USED. NO REPAIRS ATTEMPTED AS YET. DEALER COST IS APPROX $ 250 PER DOOR. FRONT ROTORS WEAR EXCESSIVELY AND QUICKLY. RESULTS IN VIOLENT AND DANGEROUS SHAKING OF VEHICLE WHEN BRAKING FROM MID-RANGE SPEEDS (40-45 MPH). HAVE HAD ROTORS POLISHED TWICE WITHIN 8 MONTHS. *JB

BLEND DOORS ON THE 2000 JEEP GRAND CHEROKEE CLIMATE SYSTEM WERE BROKEN AT THE TIME OF PURCHASE, DEALER WOULD NOT WARRANTY ITEMS, CLAIMING IT WAS AN ISOLATED PROBLEM AND NOT AN ONGOING PROBLEM WITH GRAND CHEROKEES, AND QUOTED ME $1200 TO REPAIR THEM ,AND TO EXPECT THEM TO GO ROUGHLY EVERY 2-3 YEARS. IT SEEEMED TO ME LIKE A MANUFACTURING ISSUE AND CUSTOMER'S SHOULD NOT BE LIABLE FOR COVERING IT. APPARENTLY IT AFFECTED 1999-2004 MODELS, SO IT WAS A RECENT MODEL. *AK

I HAVE A 2000 JEEP GRAND CHEROKEE. SINCE JULY 2004, THERE HAS BEEN PROBLEMS WITH THE POWER DOOR LOCK SOLENOIDS, ONE AFTER THE OTHER. AS OF THIS REPORTING, I HAVE HAD TO HAVE ALL THE POWER LOCK SOLENOIDS REPLACED, INCLUDING THE BACK HATCH WHICH WAS REPLACED THE MONDAY PRIOR TO THIS WRITING. THE PROBLEMS STARTED WITH THE REAR DOOR SOLENOIDS, LEFT DOOR FIRST, THEN THE RIGHT. PROBLEMS WERE SIGNIFICANT ENOUGH WITH THE REAR DOORS THAT THEY COULD NOT BE OPENED FROM THE OUTSIDE AFTER THEY FAILED - ONLY FROM THE INSIDE BY MANUALLY UNLOCKING THE DOOR (THE OUTSIDE DOES NOT HAVE A KEY SLOT). I HAVE INCURRED ALMOST $2,000 IN REPAIR COSTS OVER THE LAST 30 MONTHS REPLACING THE MECHANISMS. THE SAME REPAIR SHOP REPLACED ALL FIVE UNITS, AND ALL FIVE REPLACEMENTS ARE CURRENTLY FUNCTIONING. THEY FURNISHED ME THIS WEBSITE TO CONTACT DUE TO THE TROUBLE THAT I HAVE SEEN.*AK

THE PASSENGER SIDE FRONT DOOR LOCK OF MY 2000 JEEP GRAND CHEROKEE FAILED IN SUCH A MANNER THAT THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. THIS TURNED OUT TO BE ONLY A INCONVENIENCE FOR ME, HOWEVER IF THIS HAPPENS DURING AN EMERGENCY SOMEONE COULD BE TRAPPED INSIDE THE CAR. *JB

NO ONE WAS KILLED, POTENTIAL LOCK OUT OF VEHICLE. *NM

THE REAR WINDOW AND TAILGATE REMAIN LOCKED EVEN AFTER UNLOCKING THE VEHICLE. IF YOU LOCK AND UNLOCK THE VEHICLE ENOUGH, THE REAR WINDOW AND TAILGATE WILL UNLOCK. THE LOCK SOUNDS AS IF IT IS "SPINNING". *NM

DT*: THE CONTACT STATED THAT THE DOOR ACTUATORS ON THE VEHICLE WOULD NOT MOVE THE LOCKING MECHANISM TO LOCK OR UNLOCK ALL FOUR DOORS. THIS DEFECT CAUSED THE DOOR LOCKS NOT TO UNLOCK WHEN LOCKED AND VICE VERSA. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR INSPECTION.*AK

DT*: THE CONTACT STATED THE DOOR LOCKS HAVE FAILED MULTIPLE TIMES. THERE IS A BUZZING NOISE PRIOR TO THE LOCKS COMPLETELY FAILING AND THERE IS NO MANUAL LOCK. THE DEALERSHIP HAS REPLACED THE ACTUATOR THREE TIMES AND THE CONSUMER IS CURRENTLY HAVING PROBLEMS WITH THE LOCKS. UPDATED 5/22/2006 - *NM

1. NORMAL DAY ACTIVITIES SUCH AND USING THE LOCK OR UNLOCK BUTTON ON THE DOOR PANEL OR REMOTE CONTROL TO UNLOCK OR LOCK THE DOORS. 2. THE DOOR FAILS TO LOCK OR UNLOCK THE DOOR AND IT MAKES A LOUD BUZZING NOISE. SOUNDS SIMILAR TO A DUCK QUACK, IT IS VERY LOUD. THIS CAN INTERFERE WITH THE CHILD SAFETY LOCK FUNCTIONING PROPERLY. 3. THE DRIVER'S REAR DOOR LOCK ACTUATOR HAS FAILED AND NEEDS TO BE REPLACED. *JB

2000 JEEP GRAND CHEROKEE LAREDO - FRONT DOOR LOCKS STARTED TO BUZZ AND WOULD NOT WORK PROPERLY. SAFETY ISSUE LIVING IN A CITY, I WANT TO BE ABLE TO LOCK MY DOORS WHEN DRIVING OR PARKING IN A PUBLIC AREA. *JB

I AM ANOTHER FRUSTRATED 2000 JEEP GRAND CHEROKEE OWNER! MY REAR LIFT GATE LOCK STARTING MAKING A HORRIBLE GRINDING SOUND, AND WOULDN'T UNLOCK. AFTER TAKING IT TO A LOCAL DEALERSHIP, I LEARNED THAT THIS WAS A COMMON PROBLEM WITH GRAND CHEROKEES, AND WOULD COST ABOUT $400 TO FIX. ALSO, TO EXPECT THE SAME PROBLEM FROM THE OTHER DOOR LOCKS. NOW SEVERAL MONTHS LATER MY DRIVER SIDE BACK SEAT DOOR LOCK IS DOING THE SAME THING. I'M SURPRISED TO FIND SO MANY OTHER GRAND CHEROKEE OWNERS ON LINE WITH THE SAME PROBLEM(MYCARSTATS.COM), YET THE MANUFACTURER DOESN'T FEEL THIS IS WORTHY OF A RECALL, AND THE PROBLEM ISN'T COVERED UNDER WARRANTY. JEEP IS AWARE OF THIS PROBLEM AND SHOULD RECALL IT. *JB

I'VE HAD TWO DOOR LOCKS MALFUNCTION TO THE POINT WHERE THEY WILL NO LONGER OPEN THE DOOR. THIS HAS HAPPENED TO THE RIGHT REAR PASSENGER DOOR AND THE DRIVER DOOR. THE FIRST OCCURRED ABOUT 5 MONTHS AGO (RIGHT REAR PASSENGER DOOR) AND ON 7-08-05 THE DRIVER SIDE DOOR STOPPED WORKING

LOCKS ON BOTH THE PASSENGER SIDE FRONT DOOR AND THE DRIVERS SIDE REAR DOOR HAVE FAILED.

POWER DOOR LOCKS ON OUR 2000 JEEP GRAND CHEROKEE LAREDO ARE NOT WORKING CORRECTLY. NOT ONLY IS IT ANNOYING, BUT OFTEN WHEN SOMEONE IS IN THE CAR THE DOOR LOCKS WILL LOCK YOU IN AND YOU CAN NOT GET OUT. YOU CAN'T EVEN MANUALLY UNLOCK THE DOORS. WHAT IF THERE IS A FIRE?*AK

THE VEHICLE WAS EQUIPPED WITH AUTOMATIC DOOR LOCKS. THE REAR PASSENGER DOORS WILL NOT ALLOW ENTRANCE FROM THE OUTSIDE. OWNER TOOK THE VEHICLE TO THE DEALER, AND HAD THE PASSENGER SIDE REAR DOOR REPAIRED. CURRENTLY, THE DRIVER'S SIDE REAR DOOR WAS DEFECTIVE. *AK

I HAVE ALREADY REPLACED 3 DOOR LOCK "ACTUATORS" ON MY JEEP AND ON MY WAY TO REPLACE AN ALREADY REPLACED ONE (DRIVER DOOR) TO MAKE THE TOTAL 4. AFTER LOOKING ON YOUR WEBSITE IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM. THE RESPONSE I GOT FROM JEEP IS THAT MY VEHICLE WAS OUT OF WARRANTY. THIS IS VERY FRUSTRATING SINCE I HAVE HAD A MULTITUDE OF PROBLEMS FROM THIS VEHICLE. THE DATE OF INCIDENT IS ONLY MY MOST RECENT. I HOPE THAT SOMETHING GETS DONE AND JEEP DOES NOT GET AWAY WITH FAULTY EQUIPMENT IN THEIR VEHICLES.*AK

1.)THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP GRAND CHEROKEE ARE ALL FAILING. THERE ARE PLASTIC GRINDING NOISES THAT ULTIMATELY LEAD TO COMPLETE AUTOMATION FAILURE. .)THE CONSEQUENCES OF THIS FAILURE IS THAT IT IS NOT POSSIBLE TO LOCK THE VEHICLE DOORS, OR UNLOCK THE EFFECTED DOORS. THE CONSEQUENCES ARE ALSO THAT THE AUTO DOOR LOCKS ARE NOT OPERATIONAL. IF THE VEHICLE WERE IN A CRASH THE DOORS MIGHT EITHER BE LOCKED CLOSED, OR THE DOORS MIGHT FLY OPEN BECAUSE THEY CANNOT BE LOCKED. THE AUTO DOOR LOCK FEATURE THAT THE GRAND CHEROKEE HAS WHEN THE VEHICLE IS MOVING WOULD BE RENDERED USELESS. 3.)THE DRIVER DOOR ACTUATOR HAS BEEN REPLACED WITH NO HELP FROM DAIMLER CHRYSLER. THE REAR DRIVER SIDE HAS FAILED, THE REAR PASSENGER IS ABOUT TO FAIL. THEY HAVE NOT BEEN REPLACED YET DUE TO THE HIGH COST ASSOCIATED WITH THIS REPAIR.*AK

THE DRIVER'S DOOR AUTOMATICALLY LOCKED, AND THEN COULD NOT BE UNLOCKED. I DROVE TO MY LOCAL CHRYSLER/JEEP DEALER, AND THEY SAID IT WAS NOT A SAFETY ISSUE, AND WAS NOT COVERED BECAUSE THE CAR IS OUT OF WARRANTY. I THINK IT *IS* A SAFETY ISSUE, AS I HAD TO CLIMB OUT THROUGH THE PASSENEGER SIDE DOOR, BECAUSE THE DRIVERS SIDE DOOR COULD NOT BE UNLOCKED OR OPENED, EVEN WITH THE MANUAL UNLOCK.*AK

FRONT DOOR LOCKS BROKE, KEEPING THE DOORS FROM OPENING FROM THE INSIDE OF THE VEHICLE. CONSUMER WILL CONTACT MANUFACTURER. *AK

I HAVE HAD MY 2000 GRAND CHEROKEE FOR A LITTLE OVER ONE YEAR. IN THAT YEAR I REPLACED THE ACTUATOR IN THE DRIVERS SIDE DOOR. IT MADE A LOUD SCREACHING NOISE. NOW BOTH OF MY BACK DOORS ARE MAKING THE SAME SCREACHING NOISE AND I WILL HAVE TO REPLACE THEM. OVERALL, I AM VERY HAPPY WITH THE PERFORMANCE OF MY JEEP AND GLAD THAT MY PROBLEMS ARE NOT UNDER THE HOOD! BUT...AS A BRAND, JEEP SHOULD BE EMBARASSED THAT EVERY TIME I LOCK AND UNLOCK MY DOORS A LOUD NOISE IS HEARD BY EVERYONE AROUND. I THINK THAT JEEP IS A FAVORABLE BRAND IN THE MINDS OF MOST, BUT THIS NOISE MAKES MY JEEP SOUND LIKE A PIECE OF JUNK!*AK

AUTOMATIC DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT THE OCCUPANTS WOULD BECOME TRAPPED INSIDE THE VEHICLE IN AN EMERGENCY. *AK *NM

RIGHT PASSENGER DOOR BEGAN MAKING A LOUD GRINDING NOISE WHEN LOCKED. OCCASIONALLY, IT WILL NOT UNLOCK AUTOMATICALLY WITH THE REST OF THE DOORS, AND I HAVE TO REACH THROUGH THE FRONT PASSENGER SIDE AND SLIDE THE DOOR UNLOCKED. I HAVE CHILDREN, AND THIS COULD BE VERY DANGEROUS IF THERE WAS A SITUATION WHERE I NEEDED TO QUICKLY GET THEM OUT OF THE CAR. *JB

DOOR ACTUATOR FAILED. THEREBY CREATING POTENTIAL SAFETY HAZARD CONDITION. THE FREQUENCY OF DOOR ACTUATOR FAILURES LEADS ME TO BELIEVE THERE IS A DESIGN AND/OR MANUFACTURING DEFECT. WHEN THE DEALER WAS CONTACTED, THEIR RESPONSE WAS "THE VEHICLE IS OUT OF WARRANTY". I FIND THIS COMPLETLY UNACCEPTABLE.*AK

CURRENTLY, TWO DOORS (DRIVER'S SIDE AND THE DRIVER'S SIDE PASSENGER DOOR) MAKES A LOUD GRINDING SOUND EVERY TIME I AUTOMATICALLY UNLOCK THE DOOR. OVER THE LAST MONTH, THERE HAVE BEEN TIMES WHERE I WAS UNABLE TO UNLOCK EITHER ONE OF THESE DOORS AND HAD TO CRAWL INTO THE CAR OR OUT OF THE CAR FROM THE PASSENGER SIDE. THIS APPARENTALLY IS A TREND IN THE GRAND CHEROKEE AND SHOULD BE RECALLED DUE TO THE VERY SERIOUS NATURE OF THIS PROBLEM. *AK

CONSUMER STATED THAT DRIVER'S SIDE DOOR WAS NOT WORKING PROPERLY. CONSUMER COULD NOT LOCK DOOR WITH A KEY OR WITH THE REMOTE CONTROL. ALSO, SAME THING HAPPENED WITH PASSENGER'S SIDE DOOR. MECHANIC TOLD CONSUMER THAT THE DESIGN WAS CHANGED ON THIS VEHICLE WHICH MEANT THAT EVERYTHING WAS PUT TOGETHER,AND NOTHING WAS NOT WORKING.*AK

POWER DOOR LOCK MECHANISM STOPPED WORKING. CONSUMER WAS UNABLE TO OPEN THE DOORS WITH THE KEY. DEALER DETERMINED LATCHES MALFUNCTIONED, AND NEEDED TO BE REPLACED AT $268.0O EACH PLUS LABOR AT CONSUMER'S EXPENSE. *AK

AUTOMATIC LOCKS FAILED INTERMITTENTLY. THE CONSUMER WAS CONCERNED THAT OCCUPANTS WILL BE UNABLE TO GET OUT IN CASE OF AN EMERGENCY. *AK

POWER DOOR LOCKS LOCK AND CANNOT OPEN DOORS. FRONT PASSENGER DOOR LOCKED 12/23/03 AND REAR DRIVERS SIDE LOCKED 1/11/04. YOU CANNOT GET THE DOORS OPEN BY ANY METHOD. *CB

PASSENGER'S SIDE DOOR FAILED TO OPEN EITHER AUTOMATICALLY OR MANUALLY. DOOR WAS EQUIPPED WITH CHILD SAFETY LOCK. *AK

WHEN LOCKING AND UNLOCKING DOORS WITH AND WITHOUT REMOTE,DOOR LOCKS ARE MAKING A LOUD SCREECHING NOISE. AND THEY FAIL TO UNLOCK. *AK

POWER LOCKS ON THE JEEP HAVE RECENTLY FAILED TO OPERATE PROPERLY. UNLOCKING THE JEEP CAUSES A LOUD SCREACHING SOUND AND NOW 3 LOCKS FAIL TO UNLOCK LEAVING THE PASSENGER UNABLE TO GET IN OR OUT OF THE VEHICLE. THIS COULD BE CONSIDERED A HAZARDOUS SITUATION IF AN ACCIDENT WERE TO OCCUR AND THE OCCUPANTS WERE UNABLE TO EXIT THE VEHICLE. OBSERVATION OF SIMILAR REPORTS TO THIS COMPLAINT FORUM SHOWS A TRACK RECORD OF FAULTY LOCK ACUTATORS. CONSIDERING THE POTENTIAL HAZARD, SHOULD THIS NOT BE INVESTIGATED FOR A RECALL?*AK

ELETRONIC DOOR LOCKS WOULD NOT OPERATE PROPERLY ON THE FRONT PASSENGER DOOR SIDE. IT WOULD MAKE A LOUD WHIRRING NOISE WHEN TRYING TO ACTIVATE THE LOCKING SYSTEM. IT MADE IT IMPOSSIBLE TO GET IN OR OUT OF THE VEHICLE. WE WERE LUCKY THAT THERE WAS NO EMERGENCY TO GET OUT OF THE VEHICLE. I HAVE NOTICED A LARGE AMOUNT OF OTHER SITUATIONS REGARDING THIS TYPE OF INCIDENT.*AK

ON 2000 JEEP GRAND CHEROKEE LAREDO, 3 DIFFERENT DOORS HAVE FAILED AND YOU CAN'T OPEN THE DOORS UNTIL YOU REPLACE SOMETHING CALLED A "DOOR ACTUATOR." OF THE 5 DOORS ON THE JEEP, 3 HAVE FAILED AND 3 NEW ACTUATORS INSTALLED. 2 FAILED WHILE ON WARRANTY (12/2002) AND THE THIRD JUST FAILED, 12/2003. *LA

I HAVE TAKEN MY 2000 GRAND CHEROKEE TWICE THIS YEAR FOR REPLACEMENT OF THE "ACTUATOR" AND THE DOOR LATCH. THIS AFFECTED BOTH DOORS ON THE PASSENGER SIDE OF THE VEHICLE AND IS NOW MOVING TO THE DRIVERS SIDE. THE LOCK WILL MAKE AN AWFUL SOUND WHILE LOCKING AND UNLOCKING. IT WILL EVENTUALLY FREEZE UP AND NEITHER LOCK OR UNLOCK. EACH TIME COVERED UNDER EXTENDED WARRANTY ALTHOUGH PAID A DEDUCTIBLE. THE DEALER WILL NOT REPLACE ALL AT ONCE SINCE THEY HAVE NOT GONE "BAD" YET. THUS FAR ONLY 3 OUT OF 5 DOORS ARE DAMAGED. *LA

THE POWER LOCKS MAKE LOUD NOISE WHEN ACTIVATED. EVENTUALLY THE REAR DOOR LOCK WILL NOT UNLOCK.*JB *TS

THE POWER DOOR LOCKS MADE A LOUD NOISE WHEN ACTIVATED. EVENTUALLY, THE REAR DOORS COULDN'T BE UNLOCKED. *JB

2000 JEEP CHEROKEE DOOR LOCKS 7 FAILURES, DOES NOT LOCK WHEN UNDERWAY

SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE ARE "NORMAL WEAR ITEMS". AFTER SCANNING YOUR SIGHT, I FIND A TOTAL OF TWENTY-ONE SUCH RELATED COMPLAINTS FOR JEEP GRAND CHEROKEES (NOT ALL YEAR 2000 MODELS) AND FOUR SPECIFICALLY RELATED, YEAR 2000 COMPLAINTS. TO DESCRIBE THE FAILURE: THE LOCKING MECHANISM SIMPLY FAILS TO ENGAGE AND/OR DISENGAGE AND MAKES A HIGHER PITCHED, LONGER THAN USUAL, WHINING SOUND - AS IF AN ELECTRICAL MOTOR HAS FAILED. THE COST OF EACH REPAIR HAS BEEN EQUAL TO OR EXCEEDED $150.00 PER INCIDENT. THE FOLLOWING LISTED INCIDENT DATE (ONLINE SUBMISSION FIELD REQUIRED) REFERS ONLY TO THE LATEST/MOST CURRENT DATE OF REPAIR. ALL SERVICES FOR SUCH REPAIRS - EACH INCIDENT - WERE OBTAINED AT CAPITOL GRAGE, A JEEP/CHRYSLER DEALER, IN WILLIMANTIC, CONNECICUT. THE VEHICLE WAS ORIGINALLY PURCHASED AT A NOW DEFUNCT, JEEP DEALERSHIP IN MANSFIELD, CONNECTICUT, NAMED CHAMPAGNE JEEP/CHEVEROLET.

LOCKING MECHANISM IS WEARING INTERNALLY. LOCKS WILL ENGAGE INTERMITTENTLY. DEALERSHIP IS AWARE OF T PROBLEM.*AK

BOTH FRONT AND REAR SIDE DOORS ARE UNABLE TO OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING, LOCKING MECHANHISM IS INOPERABLE. VEHICLE MAKES A BUZZING NOISE AND LOCKS BECOME INOPERABLE. CONSUMER FEELS THIS IS A SAFETY ISSUE. CONSUMER HAS TAKEN VEHICLE TO THE DEALER FOUR TIMES TO HAVE VEHICLE REPAIRED. *AK CONSUMER STATES THAT YOU CAN NOT GET IN OR OUT *SLC

VEHICLE WAS GOING 50-55MPH WHEN HOOD FLEW BACK INTO WINDSHIELD. RELEASE ROD BROKE, AND THE OUTER CLAMPS FAILED, CAUSING SECONDARY HOOD LATCH TO RELEASE AS WELL. DEALER AND MANUFACTURER WERE NOTIFIED.*AK

WHEN DOORS ARE LOCKED DOOR LOCKS MALFUNCTION, PREVENTING OCCUPANTS OF THE VEHICLE FROM EXITING OR ENTERING. DOORS FAIL TO UNLOCK. CONSUMER HAS NOTICED A NOISE COMING FROM THE DOOR LOCKS WHEN ATTEMPTING TO UNLOCK DOORS FOLLOWED BY ENGINE LIGHT ILLUMINATING ON THE DASHBOARD. CONSUMER HAS CONTACTED DEALER, AND LOCKS ON THE DOORS ARE BEING REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK