2019 Hyundai Sonata Seat Belts Problems
2 owner-reported seat belts complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (2)
Drivers side seat belt strap does not retract back when removed and has faulty latch which sometimes pops out. Dealer told us that because the car had over 60,000 miles on it that we would be responsible for payment to replace the pretensions and other internal parts plus the latch. This car was bought new in 2019 and had only been involved in one accident which the seat belt was not used due to the fact that the car was parked when it was struck. Since this is a safety issue which could result in my death or serious injury in the event of a vehicle accident I am taking a chance evey time i drive this vehicle. The approximate cost according to hyundai would be around $1800.00 - $2000.00. I consider this a manufacturer defect that hyundai should replace and be responsible for the cost. They refuse to fix this issue unless I pay for the repair. I never heard of a seat belt having a mileage cut off at any amount of mileage. Please advise me if you can enforce safety defect repair to be paid for by hyundai. If you are not able to hold hyundai liable I would appreciate any entity that you may know of that can make them replace for free the defective belt and latch. I'm afraid to drive this car without a working seat belt on the drivers side nor do I have the outrageous money for it to be repaired at my expense.
The contact owns a 2019 Hyundai Sonata. The contact stated while she was at a red light, another vehicle crashed into the back of her vehicle however, the seat belt failed to retract, causing the contact to suffer whiplash and a bump to her knees against the dashboard behind the steering wheel. A police report was filed. The contact stated she was able to drive the vehicle to her residence, where she noticed she had sustained injuries on her legs and her right leg was swollen, as well as multiple other injuries. The contact sought medical attention. The contact stated that the vehicle was taken to the dealer and the driver’s side seat belt was replaced however, the seat belt was still not latching securely. The vehicle was taken to an independent mechanic who advised the contact to drive the vehicle up to a certain speed and step on the brake pedal to see if the seat belt would operate as needed. The contact did so, and the seat belt operated as needed. The manufacturer was made aware of the failure and advised the contact to mail photos of the vehicle and other documents. The contact provided the needed documentation as requested. The approximate failure mileage was 12,246.