2024 Honda Pilot Steering Problems
17 owner-reported steering complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Steering Recalls (1)
STEERING:RACK AND PINION:RACK
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Fix: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Owner Complaints (17)
Your steering wheel suddenly became extremely difficult to turn and locked up while you were driving on a public street, forcing you to drive slowly until you could safely stop. Multiple warning messages appeared on your dashboard indicating problems with the electric power steering system and several driver-assistance features like adaptive cruise control, lane keeping assist, and collision mitigation braking. After turning the vehicle off and restarting, the steering wheel felt loose and unstable before eventually returning to normal, though this same issue had supposedly been repaired by the dealer just over a year earlier. The repair will likely involve diagnosing and replacing components in the electric power steering system and its related control modules.
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While driving on a highway, your car displayed a warning that steering assist was reduced, followed by multiple warning lights for brakes, steering, cruise control, lane departure, stability assist, and hill assist systems. The power steering became extremely difficult to use, making it unsafe to turn in traffic or avoid obstacles. After turning the car off and restarting, most warnings cleared, though the dealer only found a low voltage code and made no repairs.
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Your 2024 Pilot is experiencing multiple intermittent electrical and safety issues that temporarily resolve when you restart the car. Your engine randomly shuts off at stop lights, your power steering cuts out causing your wheel to lock/unlock, your touchscreen goes dark, and your safety features (lane assist, adaptive cruise control, backup camera, hill braking) stop working and display error messages. You've also had a false seatbelt alarm that required dealer intervention to disable.
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Your steering rack makes crackling or clicking noises after the vehicle warms up and you've been driving for 10-20 minutes, especially noticeable at low speeds and when parking. This issue has reappeared about 1-2 months after Honda replaced the electric steering rack twice under warranty, suggesting a possible design or manufacturing problem. The long-term effects of this noise are unknown.
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Your 2024 Honda Pilot is making a grinding noise when you steer, and despite having only 11,208 miles, the dealer says the steering rack needs to be replaced. The dealer told you it's safe to keep driving, but after 3 weeks they still haven't received the part. If the steering rack fails completely while driving, you could lose the ability to steer your vehicle.
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After your 2024 Honda Pilot had a steering recall repair performed at a dealer, you noticed the steering wheel clicks and jerks abnormally when turning left or right at any speed. The Lane Keep Assist warning light stays on. A dealer diagnosed that your rack and pinion steering component is faulty and needs to be replaced, but the repair hasn't been completed yet.
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2024 Honda Pilot EX-L has a knocking sound when turning steering wheel in either direction when stopped or at slow speed as in parking.
When driving at a low speed like in a parking lot, the steering wheel makes cracking noises. The noise becomes more obvious in warm temperatures and after the vehicle has been running for a while.
There's a grinding and clicking noise when turning the wheel left and right in a parked position and when slowing down. The dealership replaced the steering rack once already 1 year ago. Now the grinding and clicking noise is back and alot worse. The dealership is going to replace the steering rack for a second time. Spoke to Honda mechanics and told them that there must be another underlining issue.
Steering makes clicking and creaking noise after vehicle is warmed up and driving slow, like parking. Took it to Mcgraft Honda and service adviser heard the noise. Dealership then informed me that the tech could not duplicate the noise and told me it’s normal to hear noises while turning.
Strange clicking noise during low speed steering left or right and moving steering wheel while parked. Honda dealer states they are unable to replicate issue. Issue is very unusual for a new vehicle. Multiple people have same issues on forums and Facebook groups. This is a potential safety issue if there is a faulty electrical steering gear box or suspension component. Honda needs to take responsibility and fix this issue instead of saying they can’t replicate it or that it maybe normal. I took video it is a sound that is audible inside and out.
I hope this message finds you well. I am writing to express my deep concern regarding the ongoing safety issues with my leased Honda, which I obtained in March 2024. Shortly after leasing the vehicle, I noticed that the sensors would frequently activate and deactivate without any apparent reason. In May 2024, while driving, all the sensors turned on, deactivating all safety features and causing the car to swerve. The sensor lights remained on the next day, prompting me to take the car to the dealership. I was informed that the sensor and a camera required repairs, which were subsequently addressed. Despite my concerns about the safety of driving this car, especially with three children, I was assured that the issue was resolved. I filed a complaint with Honda Corporate, and they indicated that the issue would need to recur 2-3 times before considering a different vehicle. Unfortunately, on [XXX], all the sensors activated again while I was driving, causing the car to stop accelerating in the middle of a busy road with my children in the back seat. This placed us in a life-threatening situation, as other vehicles were traveling at high speeds. The transmission light also turned on, advising to avoid high speeds. The next morning, I reported the issue to Honda and arranged for roadside assistance to tow the car to the dealership. During the towing process, the sensors activated again, and the car struggled to accelerate. Once at the dealership, I provided videos of the car's behavior to Ricardo, the service advisor, who acknowledged the severity of the issue. However, he later informed me that the sensors were not currently active, and the scanner could not detect any issues. Despite keeping the car overnight for further testing, they were unable to identify or repair the problem. I was advised to either pick up the car or leave it with them, but no loaner vehicle was offered. I am extremely concerned about the safety of driving this car. I pay 685 monthly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Clicking/clunking noise when turning wheel left or right. Many complaints about this issue. Steering rack is being replaced under warranty.
Sudden collision warning displayed on dashboard and brakes were automatically applied. No vehicles in front of me and vehicle behind was sufficient distance away. There was no collision situation at all. Brake system light, collision warning light, and collision mitigation braking system problem - See your dealer displayed on dashboard. I pulled into parking a parking lot, stopped, and turned engine off. After restarting engine, error seemed to clear. Dealer review is pending.
Several crunching noises and knocking noises when moving the steering wheel at low speeds.
Today, the same problem with my car reemerged immediately after I collected it from the dealership, where it was supposedly repaired for this issue. Upon driving away, making three stops, and using both the Brake Hold and Engine Idle-Stop features, I encountered the same malfunction, leading to the flashing of all warning indicators. Alarmingly, the parking brake engaged on its own at traffic signals, and the car wouldn't turn off even when this issue was occurring. Previously, I had provided the dealership with a detailed description and photos of this issue. They identified the cause as an improperly installed rear wheel speed sensor, which they claimed to have fixed and reset the error codes. However, the problem persisted right after I retrieved the car. I immediately returned the vehicle to the dealership. The car was still not turning off, and while they noted the issue, I am skeptical about their technical ability to diagnose and solve the problem effectively. I urge Honda to promptly address this issue in collaboration with the dealership and to initiate recalls to prevent potential severe accidents. To replicate the issue, toggle both the Brake Hold and Engine Idle-Stop features in various combination, and drive at a speed of 35-40 mph with 4-5 stops of around 30 seconds each toggle combination. When the issue reproduces, All the warning messages will illuminate, and the parking brake will engage automatically. I suspect the drive controller getting reset due to some electrical tripping when brake hold and/or engine-idle stop is toggled which is causing a cascade of failures.
I bought my 2024 Honda Pilot two weeks ago, it only has 300 miles and suddenly all the warnings indicating system failures were activated, engine check, lane assist, emergency braking, emission system, etc., it almost didn't start, it left me in road. It is not possible that something practically new is failing like that with two weeks of use and only 300 miles, that is not right, it is putting lives in danger. honda has to solve that