2017 Honda Odyssey Seats Problems
1 owner-reported seats complaint from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Seats Recalls (1)
SEATS:MID/REAR ASSEMBLY
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
Fix: Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Owner Complaints (1)
IN NOVEMBER 2017 HONDA ANNOUNCED A RECALL WITH THEIR ODYSSEY VANS REGARDING A SAFETY DEFECT WITH THE SECOND ROW OUTER SEAT. I ESPECIALLY TOOK NOTE OF THIS RECALL BECAUSE I HAVE A CHILD CAR SEAT ATTACHED TO IT. I CALLED MY LOCAL DEALERSHIP ASKING ABOUT IT. THE DEALERSHIP TOLD ME THE REPLACEMENT PARTS WERE OUT OF STOCK AND TO WAIT FOR HONDA TO CONTACT ME. IN DECEMBER 2017, I RECEIVED A WRITTEN LETTER FROM HONDA TELLING ME ABOUT THE RECALL AND PUTTING THE RESPONSIBILITY ON THE OWNER TO BRING IT INTO A LOCAL DEALERSHIP TO HAVE THE SEAT FIXED. I BROUGHT IN MY ODYSSEY IN FEBRUARY 2018 TO HAVE IT MAINTENANCE AND ASK ABOUT THE RECALL. THE SERVICE CENTER ADDRESSED ALL THE ISSUES I PAID FOR EXCEPT FOR THE RECALL ISSUE. THE AGENT PRINTED OUT A BOOKLET FOR ME TO READ AND SAID I CAN FIX IT MYSELF. I TOLD HIM ABOUT THE HONDA RECALL NOTICED I RECEIVED AND HE SAID THEY DO NOT HAVE THE REPLACEMENT PART IN STOCK. I TOLD HIM THAT MY FRIEND OWNED THE SAME VAN AND IT WAS RECENTLY FIXED AT ANOTHER SERVICE CENTER. THE AGENT SAID I HAD TO CONTACT HONDA OR WAIT FOR HONDA TO CONTACT ME DIRECTLY BECAUSE IT WASN'T MY "TURN" YET. RECENTLY, I RECEIVED ANOTHER RECALL NOTICE FROM HONDA IN APRIL 2018 TELLING ME ABOUT THE RECALL. IT DOESN'T SEEM LIKE HONDA'S DEALERSHIPS ARE EQUIPPED TO FIX THE SAFETY ISSUE AND THEY'RE SENDING OUT THESE NOTICES ONLY TO PROTECT THEMSELVES. THE NOTICE REFERRED ME TO YOUR WEBSITE FOR COMPLAINTS. MY COMPLAINT IS THAT I REACHED OUT TO A HONDA SERVICE CENTER TWICE AND THEY REFUSED TO FIX THE RECALL ISSUE.