2010 Ford Fusion Equipment Problems
4 owner-reported equipment complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Equipment Recalls (1)
EQUIPMENT
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
Fix: Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Owner Complaints (4)
MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WAS IGNORED AND AGAIN I WAS TOLD IT WAS BEING REPLACED BUT THE NEW CD PLAYER WOULDN'T BE IN UNTIL THE NEXT DAY. I RETURNED THERE AGAIN TODAY BECAUSE I GOT AN ERROR MESSAGE ON MY SIRIUS RADION SAYING "FAULT". I CALLED SIRIUS RADIO AND THEY SAID THAT FORD NEEDED TO REPLACE THE SATELLITE MODULE. BY THE TIME I REACHED THE DEALERSHIP IT WAS WORKING AGAIN BUT JUST AS I WAS ABOUT TO PULL OFF, IT HAD THE ERROR MESSAGE AGAIN "FAULT". THEY GAVE ME A LOANER AND I GUESS THEY WILL CALL ME TOMORROW WITH AN UPDATE. *TR
MY VEHICLE CAME WITH THE STANDARD CLOTH FLOOR MATS, BUT MY DEALER "THREW IN" THE FACTORY RUBBER ONES FROM ANOTHER FUSION FREE OF CHARGE. I'VE HAD MY VEHICLE A LITTLE OVER A YEAR NOW AND TWICE I HAVE HAD A STICKING ACCELERATOR PEDAL. THE FLOOR MAT CREEPS FORWARD AND WILL SOMETIMES CATCH THE ACCELERATOR PEDAL JUST RIGHT AND KEEP THE PEDAL AT WHATEVER THROTTLE SETTING IT WAS LAST AT. THIS HAS NEVER CAUSED ANY REAL PROBLEMS FOR ME, BUT I FEEL THAT IT IS IMPORTANT THAT FORD MO CO BE MADE AWARE OF THIS AND EITHER ENCOURAGE DEALERS TO NOT EXCHANGE THE FLOOR MATS, OR TO INSTALL SOME SORT OF HOLDING MECHANISM TO KEEP THE RUBBER MATS FROM INTERFERING WITH THE ACCELERATOR PEDAL. *TR
2010 FORD FUSION HYBRID. FLOOR MAT AS INSTALLED AT DEALER JAMMED AGAINST ACCELERATOR. DRIVER WAS ABLE TO STOP THE VEHICLE AND CORRECT THE PROBLEM BY UNSTACKING DEEP WEATHER FLOOR MATS FROM REGULAR FLOOR MAT. *TR
AT TIMES I AM UNABLE TO READ ANY INFORMATION IN THE INSTRUMENT CLUSTER AREA. INSTRUMENTS ARE COVERED BY A DARK PLASTIC AND WHEN THE SUN SHINES IN THE AREA OF THE INSTRUMENTS, YOU CAN NOT SEE THEM. MY CONCERN IS THE SPEED I AM TRAVELING. *TW