2009 Ford Fusion Body & Structure Problems

DOOR LATCH REFUSED TO CONNECT ON THE DRIVERS SIDE. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 173,000.

MY REAR PASSENGER SIDE DOOR WON'T STAY CLOSED. THE LATCH SEEMS TO BE MALFUNCTIONING AND IT OPENED WHEN I WAS DRIVING. I WAD ABLE TO OULL OVER QUICKLY AND SECURE THE DOOR WITH ROPE BUT IT STILL OPENS SLIGHTLY. I PROBABLY USE THIS DOOR THE LEAST OF ALL 4, SO MY BIGGEST CONCERN IS THAT THE OTHER 3 DOORS ARE SOON TO FOLLOW.

COULDNT GET OUT OF DRIVERS DOOR. INSIDE LOCK AND DOOR LATCH DIDNT WORK. LATCH MADE OF CHEAP PLASTIC. HAD TO CLIMB OVER CONSOLE [HARD TO DO, AS IM OVER 65 Y.O.] AND TRY PASSENGER FRONT DOOR. THANK GOD, I GOT OUT. TRIED DRIVERS DOOR FROM OUTSIDE AND IT DID OPEN!! JUST WONT WORK IF YOU'RE IN THE CAR??? CAR WAS PARKED IN A LOT OF MY DRS. OFFICE. I LEARNED THAT MANY, MANY COMPLAINTS WERE REPORTED TO FORD FROM THE 2007 MODEL UP TO 2012 AS FAR AS I KNOW. FORD NEVER CORRECTED THIS PROBLEM!!! IT IS NOT CHEAP TO GET THIS FIXED. I CALLED SUNSHINE FORD IN NEWBURGH, NY AND THEY ACTED LIKE THEY KNEW NOTHING ABOUT THIS MALFUNCTION BUT WOULD ''CHECK OUT'' MY CAR, AND A DIAGNOSTIC EVALUATION IS $120.00 I SAID THAT FORD SHOULD BE RESPONSIBLE FOR THIS AS THEY KNEW ABOUT THE CHEAP PLASTIC HOUSING THE DOOR LATCH IS MADE OF INSTEAD OF A HEAVY METAL IE STEEL OR IRON. NO RESPONSE AND FORD MOTOR CO. FLUFFED ME OFF AS WELL AND ALSO TOLD ME CAR TOO OLD AND NOT COVERED UNDER AN EXTENDED WARRANTY I PURCHASED ON 08/20/2015!! I TOLD THEM, FORD REALLY CHANGED ALOT AS I WORKED IN THE AUTO INDUSTRY FOR 42 YRS. AND THIS NEVER WENT ON WITH ANY CAR MANUF. COMPANIES. I ALSO TOLD THEM, HOW COULD YOU NOT ADDRESS THIS MATTER??? THIS IS A PRETTY BAD SAFETY HAZARD???!!! WHAT IF I WAS IN AN ACCIDENT AND I HAD TO GET OUT OF THE DRIVER DOOR ONLY?? AND/OR THE CAR WAS ON FIRE????? AGAIN.....NO RESPONSE.. PLEASE HELP ANY WAY YOU SEE FIT AND LEGAL...I SO WOULD APPRECIATE AND MANY OTHERS HAVING AND HAD THE SAME DOOR PROBLEM WOULD TOO. TYVM

BESIDES THE RECALL NOTICE 16S26 THE DOOR HANDLES ARE NOT STABLE.. HARD PLASTIC. MY DRIVER DOOR HANDLE BROKE AND I HAD TO PAY OVER 200.00 TO REPLACE IT, COULD NOT GET OUT OF MY CAR.. THE PASSENGER DOORS HAVE TAPE ON THEM FOR SECURITY. CHEAP DOOR HANDLERS. OTHER THAN THAT I LOVE THE VEHICLE.

DOOR HANDLE INCLUDING THE LOCK ARE DANGEROUS! FIRST, THE COATING OVER THE PLASTIC LEVER NECESSARY TO EXIT THE VEHICLE BEGAN SPLITING AND BECAME VERY SHARP. MY PASSENGERS AND MYSELF BEGAN RECEIVING RAZOR SHARP CUTS TRYING TO EXIT. I BROUGHT MY VEHICLE TO FORD DOR SOMETHING ELSE AND ASKED IF THERE WAS A RECALL, BUT THERE WAS NONE. I HAD TO TAPE OVER THE HANDLES. NEXT, MY DRIVER'S DOOR HAND BROKE OFF IN MY HAND AND I HAD TO LOWER MY WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. WHAT WOULD I'VE DONE IF MY WINDOW DIDN'T WORK, WHEN I LIVE IN FL AND THE INSIDE TEMPERATURE OF CARS GROWS INTO TRIPLE DIGITS! I HAD TO REPLACE AND INSTALL A NEW HANDLE I PURCHASED ONLINE. WHEN I NOTICED THE READILY AVAILABILITY OF THE PARTS, THIS SEEMS TO BE A COMMON REPLACEMENT. WELL IT'S A GOOD THING TO KNOW BECAUSE NOW MY PASSENGER SIDE DOOR HANDLE IS NOW MALFUNTIONING. I HOPE ACTION WILL BE TAKEN TO RECALL AND REPLACE MY HANDLES OR AT LEAST REIMBURSE ME FOR THE REPLACEMENTS I'VE HAD TO PURCHASE. ALSO, I'VE BEEN WAITING ON A RECALL THAT WAS JUST UPDATED. I'VE BEEN WAITING 2YRS AND THEY STILL DON'T HAVE THE PART?! IS IT BECAUSE THE AIRBAG IS TOO EXPENSIVE TO REPLACE?

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2009 FORD FUSION LOADED WITH A TAKATA AIRBAG HAS NOT BEEN RESOLVED. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 07/10/2017*JS

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000(STRUCTURE) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, BUT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT HAD TO ROLL DOWN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN THE DOOR HANDLE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. UPDATED 06/02/17*LJ *AS

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS PREMATURELY DETERIORATING AND BULGING ON THE DRIVERS SIDE OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THERE WAS A STICKY RESIDUE THAT EXPANDED ON THE FRONT PASSENGER SIDE CAUSING EXPOSURE TO THE AIR BAG. THE CONTACT ALSO NOTICED THAT THE INNER PARTS OF THE DASHBOARD EXPOSED PLASTIC AND FOAM NEAR THE VENTS ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

INSIDE DOOR HANDLES BRAKE AND DOORS CAN NOT BE OPENED FROM THE INSIDE!!! ALSO DOORS WILL NOT LOCK AFTER THE HANDLE BRAKES.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN

THE DOOR HANDLES AND DOOR LOCKS ON THE DRIVERS DOOR AS WELL AS THE FRONT PASSENGER DOOR ARE MADE FROM SOME TYPE OF PLASTIC AND BOTH OF THEM BROKE FROM NORMAL USAGE. THE DRIVERS DOOR IS NOT ABLE TO BE LOCKED FROM THE OUTSIDE NOR IS THE DOOR ABLE TO BE OPENED FROM THE INSIDE USING THE HANDLE, THUS CAUSING A SAFETY ISSUE. THE PASSENGER DOOR LOCKS ARE INOPERABLE AS WELL. I CONTACTED A LOCAL FORD DEALER WHO TOLD ME THIS ISSUE IS COMMON WITH THIS PARTICULAR MODEL AND THAT THE HANDLES WERE MADE OF POOR QUALITY. I WOULD LIKE FORD TO RECOGNIZE THIS PROBLEM AND ISSUE A RECALL TO THOSE AFFECTED BY THIS AND OFFER TO FIX THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE DOOR HANDLE BEING MADE OF PLASTIC. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/22/2014*LJ UPDATED 10/29/14*CN UPDATED 4/1/2015 *JS

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LOCK NO LONGER WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

THE INTERIOR DOOR HANDLE BECAME INOPERABLE PREVENTING OCCUPANT FROM OPENING THE DOOR FROM INSIDE THE VEHICLE.THIS CONDITION MAY PREVENT THE DRIVER AND OTHER OCCUPANTS FROM EXITING THE VEHICLE SAFELY IN THE EVENT OF A CRASH OR FIRE. *TR

TRIED TO OPEN THE DRIVER'S SIDE DOOR. NOTHING HAPPENED. HAD TO ROLL DOWN WINDOW TO OPEN DOOR FROM OUTSIDE. GLAD MY BATTERY WAS NOT DEAD. TOOK OFF PANEL AND SAW THE CHEAP PLASTIC HANDLE WAS BROKEN. *TR

AN ABNORMAL AMOUNT OF RUST ON THE HOOD ABOVE THE GRILL AND INSIDE THE BACK DOORS JUST ABOVE THE WHEEL WELLS. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INSIDE DRIVERS DOOR HANDLE HAS A DEFECT WHERE THE HANDLE WAS EXTREMELY SHARP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 06/17/14*LJ UPDATED 8/21/2017*CN

I PARKED MY CAR IN THE GARAGE AND TRIED OPENING THE DRIVER SIDE DOOR. BUT THE HANDLE AND LOCK WOULD NOT WORK. SO I HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. ALSO THE DRIVER DOOR WILL NOT LOCK. THIS IS A VERY SERIOUS SECURITY ISSUE. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY BUT I DIDN'T DO ANYTHING TO CAUSE THIS. IT IS JUST VERY CHEAP PARTS AND POORLY DESIGNED. *TR

I JUST PARKED THE CAR, TURNED OFF THE ENGINE, AND WAS UNABLE TO OPEN THE DRIVER DOOR FROM THE INSIDE. ALL OF THE OTHER DOORS WORKED FINE. I NOW HAVE TO UNLOCK THE DOORS, PUT THE WINDOW DOWN, AND REACH THE OUTSIDE DOOR HANDLE TO OPEN THE DRIVER DOOR. IT IS DIFFICULT FOR SOMEONE WITH ARTHRITIS. THIS IS ALSO A SEVERE SAFETY HAZARD. *TR

I STOPPED FOR GAS AND COULD NOT OPEN THE DOOR AT ALL FROM INSIDE OR OUTSIDE ...IS A SAFETY TRAP IM SCARE IF SOMETHING HAPPENS IM IN TROUBLE. *TR

I HAD STOPPED AT A CONVENIENCE STORE AND WHEN I TRIED TO OPEN THE DOOR THE DOOR HANDLE WOULDN'T UNLOCK. I HAD TO CLIMB OUT THROUGH THE PASSENGER SIDE. I COULD OPEN THE DOOR FROM THE OUTSIDE. THIS IS THE 2ND TIME THE HANDLE HAS BROKEN. THE FIRST TIME WAS WITHIN THE 1ST YEAR I PURCHASED THE CAR. I HAVE TAKEN IT TO THE DEALER TO LOOK AT. SEEMS THIS IS A RECURRING PROBLEM WITH THIS CAR. *TR

WENT TO WORK MONDAY, MARCH 11TH, AND WHEN I GOT TO WORK MY DRIVER'S SIDE DOOR WOULD NOT OPEN FROM THE INSIDE SO I HAD TO ROLL DOWN WINDOW AND OPEN FROM OUTSIDE. IT WILL NOT LOCK EITHER. *TR

THE CHROME ON THE INSIDE DRIVER DOOR HANDLE IS PEELING AND SEVERELY CUT MY FINGER. *TR

FRONT DRIVERS SIDE DOOR INTERIOR RELEASE FAILED. DOOR CANNOT BE OPENED OR LOCKED FROM THE INSIDE. *TR

AFTER PARKING MY CAR I PULLED MY DOOR HANDLE TO GET OUT OF MY CAR, WHEN MY DOOR HANDLE BROKE. THE PLASTIC IS POOR QUALITY AND SNAPPED LEAVING MY HANDLE NEARLY HANGING BY A FEW PIECES. THIS IS A VERY COMMON PROBLEM EVEN SO AS MUCH THAT WHEN CALLING FORD TO GET IT REPAIRED THEY LAUGHED AT ME CITING IT HAS HAPPENED WITH MANY OTHER PEOPLE. SEEING AS THERE ARE SEVERAL OCCURRENCES OF AN UNANTICIPATED PROBLEM WITH THIS VEHICLE I WOULD LIKE TO RECOMMEND THAT THIS BECOME A TSB. *TR

DRIVER SIDE INTERIOR DOOR HANDLE BROKE MAKING IT DIFFICULT TO EXIT VEHICLE. *TR

ONE OR BOTH HYDRAULIC STRUTS ON THE TRUNK LID HAS FAILED. THIS CAUSES THE TRUNK LID TO NOT HOLD ITS OWN WEIGHT AND SLAMS DOWN CREATING A POTENTIAL SAFETY CONCERN. TOOK IT TO THE DEALER WHO DID NOT HAVE THE PART. CURRENTLY WAITING ON RELPACEMENT PART (HOPEFULLY AN IMPROVED VERSION). THIS COMPLAINT FILED FOR GENERAL CONSUMER AWARENESS ONLY. FAIRLY CONFIDENT THE DEALER WILL FIX THIS CONCERN. *CN

TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE TRUNK WAS INOPERABLE AND ITS DESIGN MADE IT DIFFICULT TO CLOSE. SHE STATED THAT THE TRUNK REQUIRED GREAT FORCE IN ORDER FOR IT TO SHUT PROPERLY. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE TRUNK POPPED OPEN. IN ADDITION, THE PAINT ON THE VEHICLE WAS CHIPPING AND BEGINNING TO PEEL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 1,800.