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2020 Ford Escape Latches & Locks Problems

28 owner-reported latches & locks complaints from NHTSA data

28
Complaints
Jan 2025Oct 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (28)

criticalLATCHES/LOCKS/LINKAGES
Filed: Aug 2023

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and then failed to close. Additionally, the front driver's side window failed to roll up.

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NHTSA #: 11537181
criticalLATCHES/LOCKS/LINKAGES
Filed: Oct 2021

The contact owns a 2020 Ford Escape. The contact stated that while reversing and turning the steering wheel, the vehicle would make grinding noises. Additionally, the front driver’s side door latch had detached, and there was an electrical failure.

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NHTSA #: 11435614
highLATCHES/LOCKS/LINKAGES
Filed: Mar 2023

The contact owns a 2020 Ford Escape. The contact stated that on various occasions, the driver's door was creaking while being opened or closed. The contact stated that the failure persisted, and that the driver's door and window failed to close as designed.

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NHTSA #: 11512834
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2025

The contact owns a 2020 Ford Edge. The contact stated while the vehicle was parked and occupied and attempting close the driver’s side door, the door failed to lock securely. The contact also stated that the driver’s side window failed to work as intended.

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NHTSA #: 11667786
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2025

The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal popping sound while opening the door. The contact stated that the door hinges had detached from the door frame.

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NHTSA #: 11648644
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2025

The contact owns a 2020 Ford Escape. The contact stated that the driver-side door popped when opened. In addition, the contact stated an abnormal sound could be heard coming from the door hinges.

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NHTSA #: 11634798
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front door on the driver's side. The contact stated that the door failed to close completely as intended.

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NHTSA #: 11606139
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2024

The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side front door failed to close properly. Additionally, when the contact opened the door, there was an abnormally loud screeching sound coming from the door and the driver’s side front window would not function properly.

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NHTSA #: 11590414
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2024

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made clicking sounds while opening. Additionally, the front driver's side window failed to roll down, and the front driver's side door failed to latch until it was firmly pushed closed.

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NHTSA #: 11590223
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2024

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the front driver’s side door opened unintendedly. The local dealer was contacted, but the vehicle was not diagnosed or repaired.

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NHTSA #: 11584891
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2024

The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door failed to latch properly or remain closed and unintendedly opened while driving at various speeds. The vehicle was taken to a local dealer but was not repaired.

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NHTSA #: 11584790
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2023

The contact owns a 2020 Ford Escape. The contact stated that the front driver's door hinge fractured. The vehicle was taken to the dealer.

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NHTSA #: 11549180
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2023

The contact owns a 2020 Ford Escape. The contact stated that when she opened the driver's side door, the door made an abnormally loud popping sound. The contact stated that the abnormal sound had gotten louder, and additionally, the driver's side power window was moving extremely slowly, and she was afraid of opening the window.

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NHTSA #: 11547213
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2023

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door became unsecured and failed to remain securely closed. The contact called the local dealer who acknowledged that the failure was a known issue with similar vehicles.

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NHTSA #: 11541399
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2023

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal clicking sounds while opening and closing. The contact's wife had difficulty closing the door securely.

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NHTSA #: 11536017
mediumLATCHES/LOCKS/LINKAGES,STRUCTURE
Filed: Jul 2023

The contact owns a 2020 Ford Escape. The contact stated that he noticed six holes and one large crack located on the front driver’s side door. The contact then stated that the weld hinges had also cracked.

NHTSA #: 11530951
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2023

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound and opened independently. The vehicle was taken to the dealer and diagnosed with a front driver's side arm assembly fracture.

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NHTSA #: 11530129
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2023

The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door hinge welds were cracking, and the hinge appeared to be detaching from the frame. The contact stated that the door was not opened completely for fear of the hinge shearing off and not being able to close the door.

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NHTSA #: 11521729
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2023

The contact owns 2020 Ford Escape. The contact stated that while parked, the driver's side door stopper made an abnormal sound and the door failed to close or open as needed. Additionally, the driver's side window failed to operate.

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NHTSA #: 11521557
mediumLATCHES/LOCKS/LINKAGES,ENGINE
Filed: Mar 2023

The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed.

NHTSA #: 11510359
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2023

The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side door was making abnormally loud sounds while opening and closing the door. The contact stated that the latch on the door fractured, causing the door to swing open unintendedly.

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NHTSA #: 11509745
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2023

The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door failed to close securely. The vehicle was taken to the dealer and the door latch was replaced; however, the failure recurred.

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NHTSA #: 11505802
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2023

The contact's friend owns a 2020 Ford Escape. The contact stated that the driver's side front door failed to fully open, causing the contact's friend to slide sideways to enter the vehicle. Additionally, the driver's side front window failed to roll down.

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NHTSA #: 11503394
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2022

The contact owns a 2020 Ford Escape. The contact stated that upon opening the front driver's side door, the door emitted abnormal popping sounds and would not open completely. The contact also noticed that the front driver's side door hinge had loosened.

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NHTSA #: 11483309
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2022

The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door latch had malfunctioned and the door swung open when unlocked. Additionally, the front driver’s side window was stuck in the closed position and could no longer be lowered.

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NHTSA #: 11462563
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2022

The contact's company owns a 2020 Ford Escape. The contact stated that the driver's side front door latch was fractured, causing the door to not close properly. The vehicle was taken to the dealer and diagnosed that the driver's side front door latch needed to be replaced.

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NHTSA #: 11460713
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2022

The contact's company owns a 2020 Ford Escape. The contact stated that the driver's side front door latch was fractured, causing the door to not close properly. The vehicle was taken to the dealer and diagnosed that the driver's side front door latch needed to be replaced.

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NHTSA #: 11460714
lowLATCHES/LOCKS/LINKAGES
Filed: Mar 2023

The contact's grandmother owns a 2020 Ford Escape. The contact stated that the driver's side door failed to operate as needed. Additionally, the driver's side window failed to roll down.

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NHTSA #: 11510555

Other 2020 Ford Escape Issues