2002 Ford Escape Wipers & Visibility Problems

MY 2002 FORD ESCAPE'S BACK WINDOW JUST EXPLODED PARKED IN MY DRIVEWAY. TEMPERATURE WAS MILD IN 70'S. NO RAIN.

ON TWO SEPARATE OCCASIONS, THE REAR WINDOW EXPLODED WHILE PARKED UNATTENDED IN A PARKING LOT. THE REAR WINDOW DEFROSTER HAD BEEN ON PRIOR TO INCIDENT. SECURITY CAMERAS REVEAL THEE WAS NO HUMAN TAMPERING PRIOR TO EXPLOSION.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD EXPLOSION WHILE THE CONTACT DRIVING. THE CONTACT NOTICED THAT THE REAR LIFTGATE GLASS HAD EXPLODED AND SHATTERED, CAUSING SCRATCHES TO THE SIDE WINDOWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

REAR WINDOW EXPLODED WHILE PARKED. *TR

YESTERDAY I DROVE AROUND TOWN RUNNING ERRANDS IN MY 2002 FORD ESCAPE AND IT WAS FINE. CAME HOME LAST NIGHT (TEMPERATURE OUTSIDE WAS AROUND 27 DEGREES OUTSIDE) AND PARKED IT IN GARAGE. WHEN I WENT OUT TO GARAGE NEXT DAY (14 HOURS LATER) TO LEAVE AGAIN I NOTICED MY FORD ESCAPE HAD IT'S BACK GLASS THAT WAS COMPLETELY SHATTERED OUT OF IT AND ALL OVER THE FLOOR OF THE GARAGE. ALL DOORS TO GARAGE WERE SHUT AND LOCKED. THIS EXPLOSION OF GLASS HAPPENED ALL BY ITSELF AFTER BEING PARKED THERE THE NIGHT BEFORE. ALSO HAVE AN ISSUE WITH AIR BAG LIGHT AND CHECK FUEL CAP LIGHT THAT HAS BOTH BEEN STAYING ON AND CANNOT GET EITHER TO STAY OFF!! WORRIED VEHICLE IS GONNA FALL APART SOME DAY BEFORE I GET MY CHILD TO HIS SCHOOL ONE MORNING..NOT DEPENDABLE VEHICLE AFTER ALL!! :( SEEMS I HAVE READ MANY MANY OTHER COMPLAINTS ONLINE ABOUT THESE PROBLEMS FROM ESCAPE OWNERS WANTING TO KNOW..ARE THERE NO RECALLS FOR THE BACKGLASS?? OR EVEN ANYTHING ELSE FOR THIS VEHICLE?? FEELING UNSAFE FOR MY CHILD TO RIDE IN NOW!! *TR

OUR REAR HATCH WINDOW ON OUR 2002 FORD ESCAPE XLS EXPLODED OVERNIGHT WHILE SITTING UNDISTURBED IN OUR GARAGE. IT HAD BEEN SITTING FOR 10 HOURS IN OUR ENCLOSED GARAGE WHEN IT EXPLODED FOR NO REASON. THE TEMPERATURE OUTSIDE WAS IN THE SINGLE DIGITS. I'M WONDERING IF THE REAR DEFROST WASN'T CUT OFF WHEN THE CAR WAS SHUT OFF? WHEN I STARTED THE CAR AFTER THE WINDOW SHATTERED THE REAR DEFROST WAS ON. THERE ARE OTHER REPORTS ON THE INTERNET WITH SIMILAR OCCURRENCES. REAR WINDOW EXPLODING ON FORD ESCAPES SOUNDS COMMON. INSURANCE COMPANY IS SUPPOSE TO BE IN CONTACT WITH ME, BUT I IMAGINE WE WILL BE PAYING MOST OF THE REPAIR OUT OF POCKET SINCE WE HAVEN'T MET A DEDUCTIBLE. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE REAR LIFT GAGE BACK WINDOW WAS BROKEN. THE DEALER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST HER WITH ANY INFORMATION REGARDING THE PARTS TO BE REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70000.

MY REAR WINDOW OF MY FORD ESCAPE SPONATEOUSLY EXPLODED WHILE I WAS DRIVING ON THE HIGHWAY . *TR

THE WINDSHIELD ON THE FORD ESCAPE CRACKED WHEN I RINSED IT WITH A REGULARLY GARDEN HOSE. SINCE I RINSE ALL MY CARS FREQUENTLY AND HAVE NEVER HAD THIS PROBLEM MY MECHANIC SUGGESTED THAT THE GLASS WAS VERY THIN AND LIKELY CRACKED FROM THE COLD WATER HITTING THE WARMER GLASS. I CONTACTED THE FORD DEALER, WHO INDICATED THAT THERE WAS NO KNOWN PROBLEM WITH THEIR WINDSHIELDS. I HAVE SCHEDULED A GLASS COMPANY TO REPLACE THE WINDSHIELD THIS FRIDAY, JUNE 22 AT MY HOUSE. PLEASE CONTACT ME, IF YOU NEED ADDITIONAL INFORMATION. THANK YOU. *AK

WIPERS STOPPED WORKING IN THE MIDDLE OF THE WINDSHIELD AND WILL NOT GO BACK TO THEIR PARKED POSITION. *NM

WE RECIEVED A RECALL NOTICE ON TWO OF OUR FORD EXPLORERS. IT WAS CONCERNING THE GLASS IN THE LIFT GATE. THE RECALL STATED THAT THE GLASS COULD FALL OUT AND INJURE THE PERSON OPENNING THE WINDOW. WE HAD THE RECALL DONE ON TWO OF OUR VEHICLES. ABOUT 90 DAYS AFTER WE HAD THE VEHICLE REPAIRED THE GLASS DID FALL OUT ON ONE OF OUR DETECTIVES. WE HAD THE WINDOW FIXED AND FORD CHARGED US 1029.67 FOR THE REPAIR. OUR CONCERN IS TWO FOLD. OBVIOUSLY THE ORIGINAL PROBLEM STILL PERSIST AND THE SAFTY ISSUE IS A FACTOR. ALSO WE FEEL THAT FORD SHOULD KNOW THAT THE PROBLEM IS STILL PRESENT AND STAND BEHIND THE REPAIR AND FIGURE OUT ANOTHER FIX. I HAVE GOTTEN NO WHERE WITH FORD LOCALLY OR AT THEIR CUSTOMER RELATIONS CENTER

THE REAR GLASS OF MY FORD EXPLORER XLT 2002 "EXPLODE" WHEN THE GLASS WAS ATTEMPT TO BE CLOSED. PIECES OF GLASS TRAVELED ABOUT 10 FEET FROM THE ORIGIN. NO ONE WAS INJURED. THE GLASS WAS COMPLETELY BROKEN WITHOUT AN APPARENT REASON. NOW I CAN NOT USE MY CAR DUE TO THE BROKENGLASS. A REPORT WAS FILLED WITH THE LOCAL POLICE IN ORDER TO MAKE A REPORT TO THE CAR INSURER. A NEW GLASS WILL BE BOUGHT AND THE PRICE IS ABOUT $1300 AND THE HALF REAR DOOR NEED TO BE PAINTED AT ABOUT $150 USD.*AK

THE WINDSHIELD WIPER FLUID WOULD FREEZE UP IN THE HOSES. THE CONSUMER WAS UNABLE TO CLEAN THE DIRT AND DEBRIS OFF THE FRONT WINDSHIELD, THIS CAUSED POOR VISIBILITY WHILE DRIVING. THE DEALER WAS NOTIFIED. *JB

WHILE DRIVING 40 MPH REAR PASSENGER SIDE WINDOW SHATTERED. WI DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

SUN ROOF STICKING DURING OPENING.CLOSE OPERATION; VEHICLE WAS TAKEN INTO DEALER AND INTERMITTENT OPERATION WAS VERIFIED; FAULTY SUN ROOF SWITCH WAS CAUSING THE PROBLEM; NEW SWITCH WAS ORDERED AND INSTALLED. *AK AT THE SAME TIME, THE COOLANT LIGHT KEPT COMING ON AND OFF; NO LEAKS FOUND; PROBLEM NEVER IDENTIFIED

WINDSHIELD CREAKS WHEN IT'S RAINING/WET. *AK

THE WINDSHIELD LEAKED WATER WHEN IT RAINED. THE DEALER STATED THAT THE WINDSHIELD WAS SEPARATING FROM THE MOLDING, AND IT'S NOT A SAFETY DEFECT IT WAS NORMAL. *AK WHILE DRIVING WATER WOULD GET INSIDE THE VEHICLE. *SC *JB

FOR THE SECOND TIME, THE REAR WINDOW ON MY COMPANY-OWNED FORD ESCAPE HAS SHATTERED. THE TRUCK WAS PARKED IN A GARAGE DURING THIS SECOND OCCURANCE, DURING A NIGHT WHEN THE TEMPERATURES WERE IN THE TEEN'S. I'D BLAME THE COLD WEATHER, BUT THIS ALSO HAPPENED LESS THAN 6 MONTHS AGO DURING THE SUMMER WHILE DRIVING AT 65MPH ON A HIGHWAY. IN BOTH CASES, THE SHOCKS THAT HOLD THE REAR WINDOW UP WHEN OPEN, HAVE EXTENDED TO FULL LENGTH, AND AS A RESULT, SCRATCHED THE PAINT ON THE REAR TAILGATE. *AK

COMPUTER CONTROLS LOCKED DOWN THE CAR. THE DEALER SAID THAT THE COMPUTER WAS RESETTING WHEN IT DONE THIS AND THERE WAS NOTHING THEY COULD DO. THE WINDSHIELD IS SEPARATING FROM THE CAR AND THE DEALER WILL NOT COVER THIS AS A DEFECT BECAUSE MY CAR IS THE ONLY ONE THEY KNOW OF.

AT TIMES OF HEAVY RAIN OR WET SNOW THE INTERIOR WINDOWS FOG SEVERELY. THEY FOG SO BADLY THAT CONDENSATION WILL RUN DOWN THE INSIDE OF WINDOWS RESULTING IN AN UNSAFE DRIVING CONDITION. I HAVE TRIED NUMEROUS METHODS OF TWEAKING THE CONTROLS BUT CAN NOT SEEM TO KEEP THE WINDOWS DEFOGGED ADEQUATELY. WHEN MY WIFE AND KIDS ARE IN THE CAR THE PROBLEM IS WORSE THAN WHEN I AM ALONE. I AVOID DRIVING THE CAR AT NIGHT WITH THEM WHEN THE WEATHER IS WET BECAUSE I WORRY ABOUT BEING ABLE TO SEE SAFELY. I AM WORKING ON TRYING TO FIX THE PROBLEM BUT THOUGHT STRONGLY ENOUGH ABOUT THIS TO NOTIFY YOU HERE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR WINDSHIELD THERMAL MELTED THE CONNECTION TO DEFROSTER. DEALER REPLACED THE WINDSHIELD WITHOUT ANY CHARGE. *AK *MR

THE WINDSHIELD ON MY 2002 FOR ESCAPE XLT LEAKS INSIDE EVERY TIME IT RAINS. THE DEALERSHIP SAID THE WINDSHIELD WAS SEPARATING FROM THE CAR BUT FORD WILL NOT COVER IT AS A DEFECT. THIS IS A DEFECT AND SHOULD BE FIXED BY MANUFACTURER. FILED COMPLAINTS WITH BETTER BUSINESS BUREAU AND WILL BE TALKING TO THE MEDIA. *LA

THE REAR WINDOW SHATTERED, WHILE THE VEHICLE WAS PARKED. *JB

DRIVERS' SIDE MIRROR VIBRATES WHILE DRIVING RENDERING IT USELESS FOR SAFE LANE CHANGES. THIS PROBLEM HAS BEEN "FIXED" BY FORD DEALERS THREE TIMES WITH NO REMEDY, THE VIBRATION CONTINUES EVEN AFTER "REPAIRS."

CONSUMER STATES WHILE DRIVING THE SUN ROOF ASSEMBLY WAS LEAKING, DEALER HAS FIXED THIS PROBLEM THREE TIMES YET IT REOCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. NLM

DURING COLD WEATHER A WHITE SUBSTANCE WILL BUILD UP INSIDE FRONT WINDSHIELD, MAKING IT HARD FOR CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED.*AK

DRIVER SIDE VIEW MIRROR GLASS SHAKES AND FLUTTERS WHEN DRIVING ON HIGHWAYS. DRIVER CANNOT SAFELY TRUST MIRROR FOR REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE OF AUTO DUE TO THE CONSTANT SHAKING OF THE MIRROR. DEALER REPLACED ENTIRE DRIVER SIDE VIEW MIRROR, HOWEVER, THE SAFETY DEFECT CONTINUES TO PERSIST AND DRIVER STILL CANNOT BE ASSURED OF REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE. THE DEALER SAYS THAT FORD KNOWS THERE IS A PROBLEM AND STATES "NORMAL" BODY VIBRATION MAY CAUSE THIS EXCITING THE MIRROR GLASS. THIS IS NOT A "NORMAL" BODY VIBRATION. WHAT IS NORMAL ABOUT AN ENGINEERING DESIGN DEFECT THAT CAUSES THE DRIVER SIDE VIEW MIRROR GLASS TO SHAKE AND FLUTTER WHEN DRIVING AT HIGHWAY SPEEDS? FORD ADVISES DEALERS (OASIS REPORT, SYSTEM CODE 10300-BODY MIRRORS, SPECIAL SERVICE MESSAGE #15995) THAT ENGINEERING IS CURRENTLY INVESTIGATING THROUGH THE "QUICKER SERVICE FIX (QSF) PROCESS." FORD STATES THAT ADDITIONAL INFORMATION IS EXPECTED TO BE RELEASED DURING THE 3RD QUARTER OF 2002.*AK

MUSTY/FOUL SMELL COMING FROM THE HEATING/AIR CONDITIONER VENTS.*AK

YES, MY WIFE AND DAUGHTER AND NEW GRANDSON WERE DRIVING DOWN THE FREEWAY WHEN THE PASSENGER POWER WINDOW JUST SHATTERED. I AM TRYING TO GET FORD TO REPLACE IT FOR FREE. SINCE THIS IS A FACTORY PROBLEM. *AK

CONSUMER STATED THAT THE GLASS WINDOW KEPT LEAVING THE MOLDING OF THE WINDOW FRAME AND WOULD NOT PROPERLY SEAL, DEALERS DIAGNOSIS WAS THAT THE MOLDING OF THE WINDOW WAS IN NEED OF REPLACEMENT. *TT

CONSUMER STATED THAT THE GLASS WINDOW KEPT LEAVING THE MOLDING OF THE WINDOW FRAME AND WOULD NOT PROPERLY SEAL, DEALERS DIAGNOSIS WAS THAT THE MOLDING OF THE WINDOW WAS IN NEED OF REPLACEMENT. *TT